The Quality-productivity Connection in Service-sector Management PDF Download
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Author: John Clark Shaw
Publisher: Van Nostrand Reinhold Company
ISBN:
Category : Business & Economics
Languages : en
Pages : 168
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Book Description
USA. Monograph outlining management techniques for increasing quality standard, labour productivity and profitability - describes a management policy focusing on successful organizational planning, efficiency in resource allocation and operational management in context with competitiveness among businesses and reduced need for quality control. Diagrams.
Author: John Clark Shaw
Publisher: Van Nostrand Reinhold Company
ISBN:
Category : Business & Economics
Languages : en
Pages : 168
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Book Description
USA. Monograph outlining management techniques for increasing quality standard, labour productivity and profitability - describes a management policy focusing on successful organizational planning, efficiency in resource allocation and operational management in context with competitiveness among businesses and reduced need for quality control. Diagrams.
Author: P.T. Harker
Publisher: Springer Science & Business Media
ISBN: 940110073X
Category : Business & Economics
Languages : en
Pages : 511
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Book Description
3 While all of these explanations seem to have merit, there is one dominant reason why the percentage of GDP and employment dedicated to services has continued to increase: low productivity. According to Baumol's cost disease hypothesis (Baumol, Blackman, and Wolff 1991), the growth in services is actually an illusion. The fact is that service-sector productivity is improving slower than that of manufacturing and thus, it seems as if we are consuming more services in nominal terms. However, in real terms, we are consuming slightly less services. That is, the increase in the service sector is caused by low productivity relative to manufacturing. The implication of Baumol's cost disease is the following. Assuming historical productivity increases for manufacturing, agriCUlture, education and health care, Baumol (1992) shows that the U. S. can triple its output in all sectors within 50 years. However, due to the higher productivity level for manufacturing and agriculture, it will take substantially more employment in services to achieve this increase in output. To put this argument in perspective, simply roll back the clock 100 years or so and replace the words manufacturing with agriculture, and services with manufacturing. The phenomenal growth in agricultural productivity versus manufacturing caused the employment levels in agriculture in the U. S. to decrease rapidly while producing a truly unbelievable amount of food. It is the low productivity of services that is the real culprit in its growth of GDP and employment share.
Author: Prem Vrat
Publisher: Alpha Science Int'l Ltd.
ISBN: 9788173191473
Category : Business & Economics
Languages : en
Pages : 334
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Book Description
Defining productivity in its broader and holistic perspective, this text attempts to clarify many difficulties in conventional approaches. It proposes a model which is applicable for productivity measurement in manufacturing and the service sector and presents case studies.
Author: Sud Ingle
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 374
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Book Description
Introductory textbook on the theory and practice of the quality circle process in service sector, esp. In the USA - reviews management techniques and the importance of workers participation, creative thinking and communication at enterprise level; provides guidelines for creation and management of circles; examines implementing issues (training, financial aspects, choice of objectives, etc.); includes case studies of a number of industrial enterprises. Bibliography, illustrations, photographs.
Author:
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 712
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Book Description
Author: R.P. Mohanty & R.R. Lakhe
Publisher: Jaico Publishing House
ISBN: 8172249535
Category : Business & Economics
Languages : en
Pages : 401
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Book Description
The service sector contributes to the economy by absorbing surplus labor released from the agriculture and manufacturing sectors due to automations. It plays a positive role in maintaining economic stability. This sector covers many organizations such as health-care, education, banking, municipalities,etc. This book is about understanding TQM concepts and applications in the service sector.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 353
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Book Description
Author: Everett E. Adam
Publisher:
ISBN:
Category : Banks and banking
Languages : en
Pages : 236
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Book Description
Author: United States. Office of Personnel Management. Library
Publisher:
ISBN:
Category : Organizational effectiveness
Languages : en
Pages : 112
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Book Description
Author:
Publisher:
ISBN:
Category : Personnel management
Languages : en
Pages : 338
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Book Description
