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Author: Nanna Mik-Meyer
Publisher: Manchester University Press
ISBN: 1526110318
Category : Social Science
Languages : en
Pages : 189
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Book Description
This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.
Author: Nanna Mik-Meyer
Publisher: Manchester University Press
ISBN: 1526110318
Category : Social Science
Languages : en
Pages : 189
Get Book Here
Book Description
This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.
Author: Nanna Mik-Meyer
Publisher: Routledge
ISBN: 0415534429
Category : Business & Economics
Languages : en
Pages : 178
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Book Description
When the state punishes criminals or removes children at risk, its power is immediately apparent. However, power is also at stake when the state seeks to educate, advise, or empower citizens, and this book encourages reflection on the exercise of professional power in these less coercive encounters.
Author: Peter Hupe
Publisher: Edward Elgar Publishing
ISBN: 180088933X
Category : Political Science
Languages : en
Pages : 397
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Book Description
On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these encounters that laws, public policies and professional guidelines gain further substance and form. In this insightful book, Peter Hupe brings together expert contributions from scholars across the globe to study the social mechanisms behind these public encounters.
Author: Trine Øland
Publisher: Routledge
ISBN: 1351264427
Category : Political Science
Languages : en
Pages : 247
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Book Description
Welfare Work with Immigrants and Refugees in a Social Democratic Welfare State provides an ambiguous yet disturbing portrait of the inner workings of the Danish welfare state and its implications in a context of globalisation and migration. Through a sociological interview-study with welfare workers, this book describes how processes of othering are undercurrents of welfare work. The processes construct immigrants and refugees as a kind of people who are not only culturally different but also behind, deficient and weak, and thus assigned the potential to benefit from welfare work. These processes are designated to advance a racial welfare dynamic of remedial circularity which keeps the immigrant and refugee on the threshold of modern living and democracy. It is thus depicted how welfare work is intertwined not with a biological framework but with a cultural framework naturalising and ontologising cultural differences. The book examines how welfare work tends to appreciate immigrants and refugees as dislocated people with a cultural lack and how it abides by the dictums of civilising expansions and humanitarian imperialism within the modern state. This book will be useful for every scholar who wants to reconsider and think differently about how the welfare state is going to proceed in a global society.
Author: Mark Haugaard
Publisher: Manchester University Press
ISBN: 1526110393
Category : Political Science
Languages : en
Pages : 342
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Book Description
Author: Vincent Dubois
Publisher: Routledge
ISBN: 1317039734
Category : Political Science
Languages : en
Pages : 229
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Book Description
Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realistic view of French welfare policies, institutions and reforms and, in doing so, dispels both of these myths. Combining Lipsky's street-level bureaucracy theory with the sociology of Bourdieu and Goffman, this research analyses face-to-face encounters and demonstrates the complex relationship between welfare agents, torn between their institutional role and their personal feelings, and welfare applicants, required to translate their personal experience into bureaucratic categories. Placing these interactions within the broader context of social structures and class, race and gender, the author unveils both the social determinations of these interpersonal relationships and their social functions. Increasing numbers of welfare applicants, coupled with mass unemployment, family transformations and the so-called 'integration problem' of migrants into French society deeply affect these encounters. Staff manage tense situations with no additional resources - some become personally involved, while others stick to their bureaucratic role; most of them alternate between involvement and detachment, assistance and domination. Welfare offices have become a place for 're-socialisation', where people can talk about their personal problems and ask for advice. On the other hand, bureaucratic encounters are increasingly violent, symbolically if not physically. More than ever, they are now a means of regulating the poor.
Author:
Publisher: BRILL
ISBN: 9004384111
Category : Political Science
Languages : en
Pages : 313
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Book Description
Listen to the podcast about Cory Blad's chapter in this book 'Searching for Saviors: Economic Adversities and the Challenge of Political Legitimacy in the Neoliberal Era'. This book seeks to explore welfare responses by questioning and going beyond the assumptions found in Esping-Andersen’s (1990) broad typologies of welfare capitalism. Specifically, the project seeks to reflect how the state engages, and creates general institutionalized responses to, market mechanisms and how such responses have created path dependencies in how states approach problems of inequality. Moreover, if the neoliberal era is defined as the dissemination and extension of market values to all forms of state institutions and social action, the need arises to critically investigate not only the embeddedness of such values and modes of thought in different contexts and institutional forms, but responses and modes of resistance arising from practice that might point to new forms of resilience.
Author: Stephen Osborne
Publisher: Routledge
ISBN: 1000192148
Category : Business & Economics
Languages : en
Pages : 203
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Book Description
This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.
Author: Melissa Gregg
Publisher: John Wiley & Sons
ISBN: 0745637469
Category : Social Science
Languages : en
Pages : 232
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Book Description
This book provides a long-overdue account of online technology and its impact on the work and lifestyles of professional employees. It moves between the offices and homes of workers in the knew "knowledge" economy to provide intimate insight into the personal, family, and wider social tensions emerging in today’s rapidly changing work environment. Drawing on her extensive research, Gregg shows that new media technologies encourage and exacerbate an older tendency among salaried professionals to put work at the heart of daily concerns, often at the expense of other sources of intimacy and fulfillment. New media technologies from mobile phones to laptops and tablet computers, have been marketed as devices that give us the freedom to work where we want, when we want, but little attention has been paid to the consequences of this shift, which has seen work move out of the office and into cafés, trains, living rooms, dining rooms, and bedrooms. This professional "presence bleed" leads to work concerns impinging on the personal lives of employees in new and unforseen ways. This groundbreaking book explores how aspiring and established professionals each try to cope with the unprecedented intimacy of technologically-mediated work, and how its seductions seem poised to triumph over the few remaining relationships that may stand in its way.
Author: Rik Peeters
Publisher: Policy Press
ISBN: 1447368746
Category : Business & Economics
Languages : en
Pages : 264
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Book Description
In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens ́ everyday experience of the state. Institutional factors such as political clientelism, resource scarcity, social inequality, job insecurity, and systemic corruption affect the way street-level bureaucrats enforce rules and implement policies. Inadvertently, they end up implementing inequities in citizens’ access to rights and services — despite efforts to repair organisational deficiencies and broker relations between vulnerable citizens and a distant state. This book illuminates these realities and challenges and provides unique insights into critical themes such as resource scarcities, bureaucratic corruption, control practices, and the complexities of dealing with vulnerable population groups.
