People Skills Handbook PDF Download
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Author: Judy Aanstad
Publisher:
ISBN: 9780983995500
Category : Emotional intelligence
Languages : en
Pages : 495
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Book Description
Author: Judy Aanstad
Publisher:
ISBN: 9780983995500
Category : Emotional intelligence
Languages : en
Pages : 495
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Book Description
Author: Sue Hutchings
Publisher: Routledge
ISBN: 1351372343
Category : Education
Languages : en
Pages : 181
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Book Description
This is a practical photocopiable guide to setting up and running social skills groups. The ideas presented will act as a stimulus to therapists and trainers working with clients who need to develop more effective social communication skills. Based on well-established therapeutic principles, it contains: an overview of pertinent theory and the principles of groupwork; and, a range of useful and adaptable ideas for practical activities designed to facilitate social communication skills. It starts with basic, confidence-building tasks and progresses to more complex assignments. All activities are easy to implement and clearly laid out with information on format, resources required and tips for group leaders.
Author: Jo Owen
Publisher: Kogan Page Publishers
ISBN: 0749471573
Category : Business & Economics
Languages : en
Pages : 296
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Book Description
Winner of the CMI Management Book of the Year Awards in the 2012/2013 New Manager category, The Leadership Skills Handbook from best-selling author Jo Owen reveals the essential skills you need to be an effective leader. It shows you what works in practice, not in theory. Each skill is presented in a concise, easy to follow format, with an accompanying framework to help you think about how that skill should be ideally deployed. The skills are about the real challenges real leaders have to master, and as you observe and record real-life examples of skills in action, you will be developing your own unique formula for success in the context that matters to you. Based on research from over a thousand leaders throughout the world at all levels in the public, private and voluntary sectors, it identifies the practical skills to make you even more successful, and offers guidance on all key topics. This completely revised third edition of The Leadership Skills Handbook is about more than just technical skills, it is also about developing the people skills, behaviours and values you will need. Full of tips, exercises and practical wisdom, it will help you become a leader that people want to follow and develop your own formula for success, based on what works for you as well as what works for your organization. Focusing on the real challenges that leaders have to master, this book will help you become a leader that people want to follow.
Author: Dave Banks
Publisher:
ISBN: 9789386450333
Category : Self-Help
Languages : en
Pages : 88
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Book Description
Author: Jo Owen
Publisher: Kogan Page Publishers
ISBN: 1789666708
Category : Business & Economics
Languages : en
Pages : 331
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Book Description
WINNER: CMI Management Book of the Year 2013 - New Manager Category (previous edition) The Leadership Skills Handbook from best-selling author Jo Owen reveals the essential skills you need to be an effective leader. This book shows you what works in practice, not in theory, in crucial areas such as people skills, career skills, mindset skills, organization skills, personal values and behaviours. Each skill is presented in a concise, easy to follow format, with an accompanying framework to help you deploy it in your own life. The skills are about the real challenges real leaders must master, and as you observe and record real-life examples of skills in action, you will be developing your own unique formula for success in the context that matters to you. Based on research from over a thousand leaders throughout the world at all levels in the public, private and voluntary sectors, The Leadership Skills Handbook identifies the practical skills to make you even more successful, and offers guidance on all key topics. This updated new edition includes exclusive new content on the changing demands of leadership in the 21st century and 10 whole new skills. These include the need to influence rather than control, how you get people to commit to your vision rather than comply and how career is no longer a noun but a verb for new generations of workers.
Author: Peter Hollins
Publisher: Pkcs Media, Incorporated
ISBN: 9781647433321
Category :
Languages : en
Pages : 210
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Book Description
Studying and learning don't have to be chores that you dread. Discover how to make the process fun, easy, and successful. Studying and learning, especially in the rigid confines of school, can be tough to say the least. Use this book to decode exactly how to make it work for you. You'll discover the strategies to rocket to the top of your class. How to double your learning, memory, and testing capabilities. The Study Skills Handbook teaches us about great students. Are they all baby Einsteins? No, they simply have practiced the types of tips in this book. This type of academic success is learnable, but you have to know the code first. Consider this book the code to your academic wellbeing. You will blast your competition and set the curve in each class. How to simply become a better student - at anything inside or outside the classroom. Peter Hollins has studied psychology and peak human performance for over a dozen years and is a bestselling author. He has worked with a multitude of individuals to unlock their potential and path towards success. His writing draws on his academic, coaching, and research experience. Not just for students - for parents, educators, teachers, professors, autodidacts, etc. Optimal exam day strategies - even if you haven't crammed enough How to make the most of your classroom time by being less passive Your perfect study environment to absorb info Convenient and easy memory techniques to memorize anything What an exam and class postmortem are and how they can help you.
Author: Jeff Toister
Publisher:
ISBN: 9780692842003
Category :
Languages : en
Pages : 188
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Book Description
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Author: Bear Grylls
Publisher: Kane/Miller Book Publishers
ISBN: 9781610679282
Category : Science
Languages : en
Pages : 0
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Book Description
Embark on an exciting adventure in the greatoutdoors with Bear Grylls.Find out how to prepare for any adventure, learnessential first aid skills, discover some fun and handysignaling techniques, and try your hand at tracking.Includes step-by-step instructions and tips from Bear.
Author: Stella Cottrell
Publisher: Bloomsbury Publishing
ISBN: 1350421286
Category : Study Aids
Languages : en
Pages : 458
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Book Description
This is the ultimate guide to study skills, written by million copy bestselling author Stella Cottrell. Her tried and tested approach, based on over 20 years' experience of working with students, has helped over a million students to achieve their potential. When it comes to studying, there is no one-size-fits-all approach. This engaging and accessible guide shows students how to tailor their learning to their individual needs in order to boost their grades, build their confidence and increase their employability. Fully revised for the sixth edition, it contains everything students need to succeed. This is an invaluable resource for undergraduate students of all disciplines, and is also ideal for postgraduates, mature students and international students. It prepares students for what to expect before, during and after their studies at university. New content in this edition helps students make the most of online learning, with a new self-evaluation page and more on working collaboratively online. This edition includes support tailored for students on hybrid, asynchronous or distance learning courses as well as more material on building study stamina and improving concentration.
Author:
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 356
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Book Description
