The outsourcing challenge

The outsourcing challenge PDF Author: Jan Drahokoupil
Publisher: ETUI
ISBN: 2874523666
Category : Contracting out
Languages : en
Pages : 295

Get Book

Book Description
Production networks in many sectors have become increasingly fragmented. Cutting labour costs by lowering pay, increasing work intensity and/or shifting flexibility costs to workers are just some of the motivations for outsourcing. But it can also be used to circumvent employee representation and collective bargaining systems within companies, and labour market regulations in general. Though such intentions may not drive the bulk of outsourcing decisions, any change in company boundaries is likely to impact employment, working conditions and industrial relations in the value chain. This book focuses on the dynamics of outsourcing in Europe from the perspective of employees. In particular, it considers one insufficiently studied aspect: the impact of outsourcing on working conditions and employment relations in companies. The book also collects lessons learned from the efforts of employees and trade unions to shape outsourcing decisions, processes and their impact on employment and working conditions.

The outsourcing challenge

The outsourcing challenge PDF Author: Jan Drahokoupil
Publisher: ETUI
ISBN: 2874523666
Category : Contracting out
Languages : en
Pages : 295

Get Book

Book Description
Production networks in many sectors have become increasingly fragmented. Cutting labour costs by lowering pay, increasing work intensity and/or shifting flexibility costs to workers are just some of the motivations for outsourcing. But it can also be used to circumvent employee representation and collective bargaining systems within companies, and labour market regulations in general. Though such intentions may not drive the bulk of outsourcing decisions, any change in company boundaries is likely to impact employment, working conditions and industrial relations in the value chain. This book focuses on the dynamics of outsourcing in Europe from the perspective of employees. In particular, it considers one insufficiently studied aspect: the impact of outsourcing on working conditions and employment relations in companies. The book also collects lessons learned from the efforts of employees and trade unions to shape outsourcing decisions, processes and their impact on employment and working conditions.

The Offshoring Challenge

The Offshoring Challenge PDF Author: Torben Pedersen
Publisher: Springer Science & Business Media
ISBN: 1447149084
Category : Technology & Engineering
Languages : en
Pages : 402

Get Book

Book Description
The continuous search for efficiency gains and the goal of attaining a sustainable competitive advantage have steadily increased the volume of goods and services procured globally from third party vendors. In this context, named as “the next wave of globalization”, the offshoring phenomenon has stimulated research and political debates. With the rise of services offshoring, international value chain disaggregation for services has reached a formerly unknown scale. Also, it is increasingly complex transactions, requiring a higher degree of qualification, which are becoming subject to offshoring as well. The Offshoring Challenge: Strategic Design and Innovation for Tomorrow’s Organization features selected chapters by an international research community on the topic of offshoring. All potential business models from offshore outsourcing to third party providers are covered, from cooperative arrangements to internal organizational set-ups including captive offshore centers. Contributions have significant insights regarding: the increasing offshoring of knowledge-intensive services; the offshoring process; business models incorporating offshoring; the hidden costs of offshoring; and the administration of offshoring activities within firms The book is aimed at a broad audience of scholars, students and practitioners in the fields of strategy, international business and operations management.

China's Emerging Outsourcing Capabilities

China's Emerging Outsourcing Capabilities PDF Author: Mary C. Lacity
Publisher: Palgrave MacMillan
ISBN:
Category : Business & Economics
Languages : en
Pages : 312

Get Book

Book Description
While China is known for its immense manufacturing base, in recent years the Chinese government has assigned a high priority to science and technology services as its future growth sectors. The Chinese government is supporting this vision with the establishment of research and technology parks, favorable tax incentives, policy reform, grants to help Chinese firms achieve certifications, investments in infrastructure, and promotion of IT outsourcing (ITO) and business process outsourcing (BPO) services. Beyond the aspirations of its leaders, is China ready to compete in the global ITO and BPO markets? How can Western managers successfully engage Chinese ITO/BPO suppliers? In this book, top scholars and practitioners doing leading research on China’s ITO and BPO sector help answer these questions. All told, this book reports on findings from 519 interviews, 305 surveys, 11 detailed case studies, and 34 formal presentations. Authors analyze the strengths and weaknesses of China’s ITO and BPO markets, categorize and analyze Chinese suppliers, project future trends in China’s ITO and BPO capabilities, and prescribe lessons for Western managers seeking to engage Chinese suppliers. Several chapters contain studies of Chinese suppliers and clients engaged in particular ITO or BPO services, including, procurement, media relations, logistics, and research and development. Overall, the Chinese ITO and BPO markets are changing rapidly as they both respond to and help form the global outsourcing landscape. This book provides an in-depth, contemporary view on where China is heading, how it is going to get there, and how companies and countries can engage with China’s emerging outsourcing capabilities.

THE BLACK BOOKS OF OUTSOURCING: HOW TO MANAGE THE CHANGES, CHALLENGES, AND OPPORTUNITIES

THE BLACK BOOKS OF OUTSOURCING: HOW TO MANAGE THE CHANGES, CHALLENGES, AND OPPORTUNITIES PDF Author: Douglas Brown And Scott Wilson
Publisher: John Wiley & Sons
ISBN: 9788126514397
Category :
Languages : en
Pages : 388

Get Book

Book Description
Special Features: Helps managers · to use outsourcing in meeting today s business challenges· to make the right sourcing decisions - the first time· to achieve operational excellence within and across outsourcing relationships· to communicate outsourcing to your employees, customers and the public· to build new revenue streams through outsourcing· to use outsourcing to reduce corporate risk· to successfully outsource offshore· to craft value-creating outsourcing contracts· to recover a troubled outsourcing relationship· to enhance career as an outsourcing professional About The Book: The Black Book of Outsourcing is a guide to the emerging field of outsourcing management. It will be the most comprehensive and practical outsourcing manual available, including a directory of many of the key vendors in outsourcing management.

Information Systems Outsourcing

Information Systems Outsourcing PDF Author: Rudy Hirschheim
Publisher: Springer Science & Business Media
ISBN: 3540888519
Category : Business & Economics
Languages : en
Pages : 580

Get Book

Book Description
Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

The Black Book of Outsourcing

The Black Book of Outsourcing PDF Author: Douglas Brown
Publisher: Wiley
ISBN: 0471728276
Category : Business & Economics
Languages : en
Pages : 384

Get Book

Book Description
Revised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice on how to operate an outsourcing program. Valuable governance checklists, offshoring insights, best practices and one-of-kind resources are featured in this bible of the outsourcing industry. First published in 2005, this topical, bestselling manual explores the evolution of both outsourcing buyers and suppliers. Outsourcing and research gurus Douglas Brown and Scott Wilson chart a course of advice for business leaders charged with managing sourcing initiatives, present a wealth of opportunities for job seekers, and offer insights for entrepreneurial thinkers and investors worldwide

Successful IT Outsourcing

Successful IT Outsourcing PDF Author: Elizabeth Sparrow
Publisher: Springer Science & Business Media
ISBN: 1447100611
Category : Business & Economics
Languages : en
Pages : 282

Get Book

Book Description
The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.

Outsourcing War

Outsourcing War PDF Author: Amy E. Eckert
Publisher: Cornell University Press
ISBN: 1501703560
Category : Political Science
Languages : en
Pages : 198

Get Book

Book Description
Recent decades have seen an increasing reliance on private military contractors (PMCs) to provide logistical services, training, maintenance, and combat troops. In Outsourcing War, Amy E. Eckert examines the ethical implications involved in the widespread use of PMCs, and in particular questions whether they can fit within customary ways of understanding the ethical prosecution of warfare. Her concern is with the ius in bello (right conduct in war) strand of just war theory. Just war theorizing is generally built on the assumption that states, and states alone, wield a monopoly on the legitimate use of force. Who holds responsibility for the actions of PMCs? What ethical standards might they be required to observe? How might deviations from such standards be punished? The privatization of warfare poses significant challenges because of its reliance on a statist view of the world. Eckert argues that the tradition of just war theory—which predates the international system of states—can evolve to apply to this changing world order. With an eye toward the practical problems of military command, Eckert delves into particular cases where PMCs have played an active role in armed conflict and derives from those cases the modifications necessary to apply just principles to new agents in the landscape of war.

The Challenge of Outsourcing Human Resources

The Challenge of Outsourcing Human Resources PDF Author: Sally Vanson
Publisher: Chandos Publishing
ISBN:
Category : Contracting out
Languages : en
Pages : 234

Get Book

Book Description
This work is clearly divided into easy-to-read chapters focusing on the practicalities of HR outsourcing. It takes the reader on a comprehensive journey from the initial strategic decision looking at the criteria for informed decisions and the elements of HR which could be outsourced, to the supplier briefing process, service provision and service level agreements, legislation, bidding and contracting, internal and external communication of change, the selling process, timelines and operating style and the contract review activities. An interesting aspect is the consideration given to sharing and aligning values, the cultural aspects and the employer branding perspective. Customer centricity is a key theme which makes the book particularly pertinent to the new era of dot.com and e commerce organizations.

Global Sourcing of Services

Global Sourcing of Services PDF Author: Shailendra C Jain Palvia
Publisher: World Scientific
ISBN: 9813109327
Category : Business & Economics
Languages : en
Pages : 724

Get Book

Book Description
There are three stages to outsourcing: The first occurred at the dawn of industrial era in the 19th century, where mass production for consumption by many, became the norm and simple domestic means could not meet such demands. With the cost of labor soaring in developed countries, manufacturing of products started moving to countries like China to take advantage of labor arbitrage in the 1900s. This is the second stage of outsourcing. This book addresses issues and challenges in the third stage of outsourcing whose focus is on movement of services at electronic speed, utilizing the Internet platform. The book includes short essay questions, multiple choice questions, mini-cases at the end of most chapters and glossary of terms. It can also serve as a good reference book for practitioners.