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Author: Richard George
Publisher: Little Brown
ISBN: 9780316307178
Category : Consumer education
Languages : en
Pages : 345
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Book Description
Author: Richard George
Publisher: Little Brown
ISBN: 9780316307178
Category : Consumer education
Languages : en
Pages : 345
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Book Description
Author: Maryland Center for Public Broadcasting
Publisher:
ISBN:
Category : Consumer education
Languages : en
Pages :
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Book Description
Author:
Publisher: Praeger Publishers
ISBN: 9780275638306
Category : Consumer education
Languages : en
Pages : 302
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Book Description
Author: Clark Howard
Publisher:
ISBN: 9781563522000
Category : Business & Economics
Languages : en
Pages : 192
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Book Description
This enlarged edition of the bestselling consumer guide points readers to safer, smarter purchases and investments across the nation. Whether consumers are choosing a 401(k) plan, buying a used car or home, obtaining a credit report, or hoping to avoid a ripoff, this lively workbook is a true survival kit for anyone insisting on real value for the money.
Author: California. Department of Consumer Affairs
Publisher:
ISBN:
Category : Consumer education
Languages : en
Pages :
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Book Description
Author: Richard Gallagher
Publisher: AMACOM
ISBN: 0814431844
Category : Business & Economics
Languages : en
Pages : 209
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Book Description
Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.
Author:
Publisher:
ISBN:
Category : Consumer education
Languages : en
Pages : 49
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Book Description
Author: Richard Williams
Publisher: Macmillan
ISBN: 086547897X
Category : Art
Languages : en
Pages : 393
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Book Description
"A manual of methods, principles and formulas for classical, computer, games, stop motion and internet animators"--Cover.
Author: Donna Freitas
Publisher: Macmillan
ISBN: 0374399174
Category : Juvenile Fiction
Languages : en
Pages : 365
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Book Description
After her mother dies, sixteen-year-old Rose works through her grief by finding meaning in a survival kit that her mother left behind.
Author: Bianca Miller-Cole
Publisher: Penguin UK
ISBN: 0241447402
Category : Business & Economics
Languages : en
Pages : 241
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Book Description
***SUNDAY TIMES BESTSELLER*** With straightforward, heart-felt advice, The Business Survival Kit guides you to a thriving business while nurturing your humanity -- Marie Forleo, #1 NY Times bestselling author of Everything is Figureoutable This book will help you make clearer, smarter, braver decisions in all areas of your life -- Emma Gannon, author of The Multi-Hyphen Method Starting a business isn't easy. In fact, it can be scary, exhausting and demoralising. When it finally takes off, even though you're fulfilling a lifelong dream, it can be a struggle to keep up with the rest of your life. How can you cope with the inevitable stresses and strains along the way? In The Business Survival Kit, serial entrepreneurs Byron Cole and Bianca Miller-Cole prepare you for the ride of your life. With straight-talking advice and insights from leading experts it will help you answer the fundamental question of whether you can handle being an entrepreneur in the first place and then help you navigate the inevitable ups and many downs that go hand in hand with that decision. Learn how to: *Cope with stress, anxiety and uncertainty *Build your confidence and tackle impostor syndrome *Maintain a healthy work/life balance *Build strong networks and nurture your personal relationships *And stay motivated (even in the midst of failure)
