The implications of consumer behavior for marketing A case study of social class at Sainsbury

The implications of consumer behavior for marketing A case study of social class at Sainsbury PDF Author: Alex Cole
Publisher: diplom.de
ISBN: 3954897644
Category : Business & Economics
Languages : en
Pages : 64

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Book Description
This particular research is aimed at finding the marketing implication of influence of social class on consumer behavior for Sainsbury. Social classes differ in respect of behaviors, attitudes, and preferences. To investigate the consumer behavior and social class relationship, triangulation methodology has been adopted. A sample of 75 consumers of Sainsbury has been selected through convenience sampling. A questionnaire has been designed to collect data from sample. The findings showed that most of the respondents belonged to middle and lower social classes. The research found that middle and lower classes spend major part of their income on food and necessities of life whereas upper class spends its income on luxuries. It has been found that upper class uses internet for getting information about products and services of Sainsbury. Middle class uses televisions and newspaper for getting information about products and services of company. Upper class has more intentions of online shopping as compared to other classes. Upper classes have more attitude of investing in profitable projects. It has been found that lower and middle classes use credit cards for shopping and take bank loans for fulfilling their needs. Marketers can identify needs and preferences of different social classes from results of this particular research. Research has been limited to the findings only which have been collected from a small sample.

The implications of consumer behavior for marketing A case study of social class at Sainsbury

The implications of consumer behavior for marketing A case study of social class at Sainsbury PDF Author: Alex Cole
Publisher: diplom.de
ISBN: 3954897644
Category : Business & Economics
Languages : en
Pages : 64

Get Book

Book Description
This particular research is aimed at finding the marketing implication of influence of social class on consumer behavior for Sainsbury. Social classes differ in respect of behaviors, attitudes, and preferences. To investigate the consumer behavior and social class relationship, triangulation methodology has been adopted. A sample of 75 consumers of Sainsbury has been selected through convenience sampling. A questionnaire has been designed to collect data from sample. The findings showed that most of the respondents belonged to middle and lower social classes. The research found that middle and lower classes spend major part of their income on food and necessities of life whereas upper class spends its income on luxuries. It has been found that upper class uses internet for getting information about products and services of Sainsbury. Middle class uses televisions and newspaper for getting information about products and services of company. Upper class has more intentions of online shopping as compared to other classes. Upper classes have more attitude of investing in profitable projects. It has been found that lower and middle classes use credit cards for shopping and take bank loans for fulfilling their needs. Marketers can identify needs and preferences of different social classes from results of this particular research. Research has been limited to the findings only which have been collected from a small sample.

The Implications of Consumer Behavior for Marketing A Case Study of Social Class at Sainsbury

The Implications of Consumer Behavior for Marketing A Case Study of Social Class at Sainsbury PDF Author: Alex Cole
Publisher: Anchor Academic Publishing (aap_verlag)
ISBN: 3954892642
Category : Business & Economics
Languages : en
Pages : 69

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Book Description
This particular research is aimed at finding the marketing implication of influence of social class on consumer behavior for Sainsbury. Social classes differ in respect of behaviors, attitudes, and preferences. To investigate the consumer behavior and social class relationship, triangulation methodology has been adopted. A sample of 75 consumers of Sainsbury has been selected through convenience sampling. A questionnaire has been designed to collect data from sample. The findings showed that most of the respondents belonged to middle and lower social classes. The research found that middle and lower classes spend major part of their income on food and necessities of life whereas upper class spends its income on luxuries. It has been found that upper class uses internet for getting information about products and services of Sainsbury. Middle class uses televisions and newspaper for getting information about products and services of company. Upper class has more intentions of online shopping as compared to other classes. Upper classes have more attitude of investing in profitable projects. It has been found that lower and middle classes use credit cards for shopping and take bank loans for fulfilling their needs. Marketers can identify needs and preferences of different social classes from results of this particular research. Research has been limited to the findings only which have been collected from a small sample.

Consumer Behavior

Consumer Behavior PDF Author: Del I. Hawkins
Publisher: Irwin Professional Publishing
ISBN: 9780256139723
Category : Business & Economics
Languages : en
Pages : 668

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Book Description


Consumer Behaviour

Consumer Behaviour PDF Author: Wayne D. Hoyer
Publisher: Cengage AU
ISBN: 0170439976
Category : Business & Economics
Languages : en
Pages : 51

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Book Description
Cutting edge and relevant to the local context, this second Australia and New Zealand edition of Hoyer, Consumer Behaviour, covers the latest research from the academic field of consumer behaviour. The text explores new examples of consumer behaviour using case studies, advertisements and brands from Australia and the Asia-Pacific region. The authors recognise the critical links to areas such as marketing, public policy and ethics, as well as covering the importance of online consumer behaviour with significant content on how evolving digital technologies and widespread use of social media are changing the way marketers understand consumers. * Marketing Implications boxes examine how theoretical concepts have been used in practice, and challenge students to think about how marketing decisions impact consumers * Considerations boxes require students to think deeply about social media, research, cultural and international factors, and consumer psychology in relation to the contemporary consumer * Opening vignettes and end-of-chapter cases give students real-world insights into, and opportunities to analyse consumer behaviour, with extensive Australian and international examples providing issues in context Premium online teaching and learning tools are available on the MindTap platform. Learn more about the online tools cengage.com.au/mindtap

Consumer Behaviour

Consumer Behaviour PDF Author: Cathy M. Neal
Publisher: McGraw-Hill Higher Education
ISBN: 9780074716922
Category : Business & Economics
Languages : en
Pages : 700

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Book Description
Whether or not we are marketers, we are, definitely, all consumers. We undertake simple or complex purchases each and every day of our lives. Exposure to consumer behaviour principles will help you understand how consumer decisions are made, and what factors influence both the decision-making process and its outcomes. Consumer Behaviour: Implications for Marketing Strategy guides students' exploration into the field of consumer behaviour. The text covers complex types of decision-making processes, before focusing on the two main factors that affect it, namely internal and external influences. Enhanced within each chapter is coverage of consumer purchasing decisions for goods and services, including many local and global examples from the region.

Consumer Behaviour

Consumer Behaviour PDF Author: Cathy Neal
Publisher: McGraw-Hill Higher Education
ISBN: 9780074716939
Category : Business & Economics
Languages : en
Pages : 742

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Book Description
Consumer Behaviour, the market leading text by Cathy Neal and Pascale Quester, is now even more current, more lively and more relevant. This new Enhanced edition now offers aNEW32 page section up front that hosts contemporary hot topics in areas such as: culture and consumption, children and consumption, subcultures and consumption, phishing and more. Specifically created to meet the needs of contemporary users interested in presenting their students with the latest developments in the field, this enhanced edition includes a new capstone case and several new cases from New Zealand. The enhanced material builds on the existing 4th edition that has come to be recognised for its fresh and contemporary design, features that engage students and enhance their comprehension of the key concepts. The strategic and decision-making focus of this text is retained.

Implementation of a Customer Relationship Management Strategy to Enhance Customer Satisfaction in the Retail Selling Industry

Implementation of a Customer Relationship Management Strategy to Enhance Customer Satisfaction in the Retail Selling Industry PDF Author: Silvia Stamenova
Publisher:
ISBN: 9783668610521
Category :
Languages : en
Pages : 32

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Book Description
Research Paper (undergraduate) from the year 2017 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 4.50, University of East London, language: English, abstract: The research questions posed in this paper relate to the following: What strategies need to be established in order for Sainsbury to develop close connection with its customers? What is their efficacy in the implementation of a CRM strategy? What are the future opportunities, standing in front of the retail seller? In this regards, the methodology used will be mainly quantitative. In its essence the quantitative research focuses on the numbers. Its basic aim is to measure quantity or amount and compare it with past records; the latter is all done with the aim to project for the future. In addition, the collection of data required was done by distributing the questionnaires to the visitors of Sainsbury, Beckton. The respondents to the questionnaire were chosen at random. However, the primary focus of the research was on shoppers aged 25-60 years of age. This resulted in 40 key informants who agreed to participate and fill in the previously designed questionnaire, containing closed, as well as open-ended questions and having a section for recommendations and personal opinions. However, the major hindrances, standing in front of the research are the low level of response rate, literary bias and the fact that the research is focused on only one shop. Simply put, the researcher's expectation about the response rate of the survey was at about 35%.

Consumer Behavior

Consumer Behavior PDF Author: Del I. Hawkins
Publisher:
ISBN: 9780071177948
Category : Consumer behavior
Languages : en
Pages : 704

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Book Description
This work offers coverage of consumer behaviour including psychological, social and managerial implications. There are cases at the end of each major section of the text. The cases can be read in class and used to generate discussion of a particular topic.

Strategic Marketing

Strategic Marketing PDF Author: Andrew Beaumont Robertson
Publisher:
ISBN:
Category : Consumer behavior
Languages : en
Pages : 198

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Book Description


Consumer Behaviour

Consumer Behaviour PDF Author: Del I. Hawkins
Publisher:
ISBN:
Category : Consumer behavior
Languages : en
Pages :

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Book Description