The Impact of Information and Communication Technologies on the Strategic Management Process PDF Download
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Author: Regina Susan Lightfoot
Publisher:
ISBN:
Category :
Languages : en
Pages : 422
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Book Description
Author: Regina Susan Lightfoot
Publisher:
ISBN:
Category :
Languages : en
Pages : 422
Get Book Here
Book Description
Author: Professor Edwin Agwu
Publisher:
ISBN:
Category :
Languages : en
Pages : 15
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Book Description
ICTs have contributed a lot in the strategic and operations management of financial institutions all over the world. Today, ICT is employed in all the departments of most financial institutions such as operations, customer services, marketing, administration, human resource, procurement, accounting, financial management, etc. The general consensus among various academicians is that ICTs have improved the processes of operations and management. It has also played significant roles in strategic and operational management and also determined the marketing mix, strategic decisions, ownerships, management and partnerships such as alliances and mergers. This study investigated the role of ICTs in the strategic and operational management of financial institutions using a qualitative research method involving the interview of top managements and operational staffs of four selected banks in the United Kingdom and Nigeria. Findings revealed that ICTs have indeed contributed a lot in improving the functioning of all departments of the selected banks such as marketing, operations, HR, finance, call centers, customer services, etc. The benefits gained by the various banks after the implementation of ICTs include better online and offline support for their customers, ROI justification, profitable sales volume, reduction of queues in the banking halls, and very interactive websites. There are however, many departments and other functional areas where ICTs have not been fully utilized. Moreover, many financial institutions have not fully adopted and applied ICT to all functional areas. The study recommends that these can be resolved through proper training, i.e. the provision of ICT related training to employees with respect to the strategic and operational management of the banks as well as exploration of the importance of the recruitment of external consultants who are specialized in their respective fields to render solid supports.
Author: Khosrow-Pour D.B.A., Mehdi
Publisher: IGI Global
ISBN: 1799834743
Category : Business & Economics
Languages : en
Pages : 2734
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Book Description
For any organization to be successful, it must operate in such a manner that knowledge and information, human resources, and technology are continually taken into consideration and managed effectively. Business concepts are always present regardless of the field or industry – in education, government, healthcare, not-for-profit, engineering, hospitality/tourism, among others. Maintaining organizational awareness and a strategic frame of mind is critical to meeting goals, gaining competitive advantage, and ultimately ensuring sustainability. The Encyclopedia of Organizational Knowledge, Administration, and Technology is an inaugural five-volume publication that offers 193 completely new and previously unpublished articles authored by leading experts on the latest concepts, issues, challenges, innovations, and opportunities covering all aspects of modern organizations. Moreover, it is comprised of content that highlights major breakthroughs, discoveries, and authoritative research results as they pertain to all aspects of organizational growth and development including methodologies that can help companies thrive and analytical tools that assess an organization’s internal health and performance. Insights are offered in key topics such as organizational structure, strategic leadership, information technology management, and business analytics, among others. The knowledge compiled in this publication is designed for entrepreneurs, managers, executives, investors, economic analysts, computer engineers, software programmers, human resource departments, and other industry professionals seeking to understand the latest tools to emerge from this field and who are looking to incorporate them in their practice. Additionally, academicians, researchers, and students in fields that include but are not limited to business, management science, organizational development, entrepreneurship, sociology, corporate psychology, computer science, and information technology will benefit from the research compiled within this publication.
Author: Harry Bouwman
Publisher: SAGE
ISBN: 9781412900904
Category : Business & Economics
Languages : en
Pages : 244
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Book Description
Presenting an overview of the most important factors that determine whether the application of ICT in organizations will succeed or fail, this text pays attention to technical, organizational and economic perspectives as well as examining psychological and user perspectives.
Author: Abdallah Ziraba
Publisher: GRIN Verlag
ISBN: 3668689954
Category : Computers
Languages : en
Pages : 28
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Book Description
Case Study from the year 2018 in the subject Computer Science - Miscellaneous, , course: IT Policy and Strategy, language: English, abstract: The paper aims at reviewing the importance and various aspects of Information Technology (IT) policy and strategy formulation as well as the impacts of IT policy and strategy for competitive advantage in the organization. The paper reveals that information technology which is a vital tool used for a more effective and efficient communication is advancing at a great pace at and poses a great threat to organizations and employees right to privacy. The paper upholds that IT policy formulation is one of the best ways, to ensure effective IT standards, procedures, that protects organizational IT resources and controls information sharing. The article goes further to show how IT strategy formulation helps the organization (using the Information and Communication Technology University as a case study) to achieve its set objectives through policies which control mission-critical activities. The Authors reviewed a total of 23 peer-reviewed articles from prominent journals. The article addressed the following sections: The topic, abstract, introduction, literature review as well as summarized concepts of IT policy and strategy, Importance of IT strategy for business competitive advantage, discussions of organizational IT strategies with case study, impacts of IT policy and strategy on organization, purpose of IT policy and strategy in the organization, summary and conclusions/ findings. The study revealed that IT strategy formulation offers six key advantages which are; Creation of new IT services or products, Improved or quick decision making, Customer and supplier intimacy, Operational excellence, Competitive advantage, and Business survival. The ICT University was used as a case study. The study concluded that IT policies and strategies must align with the organization’s vision, mission-critical activities, in order to realize set objectives. It was recommended that any organization that succeed, should first set visions, adopt IT strategies, formulate IT policies in order to have a good sense of business direction for competitive advantage.
Author: Howard, Caroline
Publisher: IGI Global
ISBN: 1522516816
Category : Computers
Languages : en
Pages : 382
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Book Description
The role of technology in business environments has become increasingly pivotal in recent years. These innovations allow for improved process management, productivity, and competitive advantage. Strategic Information Systems and Technologies in Modern Organizations is an authoritative reference source for the latest academic research on the implementation of various technological tools for increased organizational productivity and management. Highlighting relevant case studies, empirical analyses, and critical business strategies, this book is ideally designed for professionals, researchers, academics, upper-level students, and managers interested in recent developments of technology in business settings.
Author: Chew, Eng K.
Publisher: IGI Global
ISBN: 1599048051
Category : Computers
Languages : en
Pages : 496
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Book Description
Describes the principles and methodologies for crafting and executing a successful business-aligned IT strategy to provide businesses with value delivery.
Author: Kodama Mitsuru
Publisher: World Scientific
ISBN: 1786347385
Category : Business & Economics
Languages : en
Pages : 536
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Book Description
From the lens of holistic systems theory, this book discusses strategic management adapted to evolving convergence in an era of advanced ICT from the viewpoint of the major management elements of strategy, organizations, technologies, operations and leadership.To discuss corporate change in response to such advanced technology in a theoretical and empirical manner, it is necessary not only to analyze and consider individual management elements such as strategy, organizations, technologies, operations and leadership in a piece-meal manner but also to determine the research issues from a framework based on a holistic management perspective through systems theory including interaction between and among the respective individual management elements (from micro to macro elements).Applying both innovation theory and capabilities theory, this book presents a new framework and knowledge for holistic strategic management from a systems theory lens that focuses on the issue of how major corporations can develop capabilities to achieve strategic innovation in response to the impacts of advanced ICT on corporate management.
Author: Ilir Hajdini
Publisher: GRIN Verlag
ISBN: 364059939X
Category : Technology & Engineering
Languages : en
Pages : 31
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Book Description
Research Paper (postgraduate) from the year 2008 in the subject Technology, grade: Second class - Merit, University of Sussex (SPRU – SCIENCE AND TECHNOLOGY POLICY RESEARCH), course: International Management, language: English, abstract: The research will firstly describe some of the types of Information Communication Technologies (ICT) and its general impact on management, secondly elaborate the effect of ICT in International Companies’ (IC) strategies, thirdly elaborate the effect of ICT in ICs’ organizational structures, and on the way it will elaborate how can all this types of ICT as alternative resource-use systems impact the long-term wealth, well-being and productivity of ICs, and finally how ICT can help ICs operate in a more environmentally accepted way.
Author: Birdir, Kemal
Publisher: IGI Global
ISBN: 1799849554
Category : Business & Economics
Languages : en
Pages : 357
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Book Description
Conferences, symposiums, and other large events that take place at far away hotels require many hours of preparation to plan and need a capable event staff to market. Without the innovative technologies that have changed the face of the tourism industry, many destinations would be unequipped to handle such a task. Impact of ICTs on Event Management and Marketing is a collection of innovative research on the methods and applications of information and communications technologies on almost all facets of hospitality and tourism-related businesses including hotels, restaurants, and other tourism areas. While highlighting topics including digital marketing, artificial intelligence, and event tourism, this book is ideally designed for business managers, event planners, and marketing professionals.
