The Future of Service Post-COVID-19 Pandemic, Volume 2 PDF Download
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Author: Jungwoo Lee
Publisher: Springer Nature
ISBN: 9813341343
Category : Business & Economics
Languages : en
Pages : 269
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Book Description
This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing. This book serves as a useful resource for business practitioners and academics in the areas of service management and marketing responses during a pandemic. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected to change the service practice and promote the utilization of novel methods, such as untact marketing, untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, a range of examples and cases are provided to elaborate on applying these emerging new concepts within the service sector.
Author: Jungwoo Lee
Publisher: Springer Nature
ISBN: 9813341343
Category : Business & Economics
Languages : en
Pages : 269
Get Book Here
Book Description
This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing. This book serves as a useful resource for business practitioners and academics in the areas of service management and marketing responses during a pandemic. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected to change the service practice and promote the utilization of novel methods, such as untact marketing, untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, a range of examples and cases are provided to elaborate on applying these emerging new concepts within the service sector.
Author: Jungwoo Lee
Publisher: Springer Nature
ISBN: 9813341262
Category : Business & Economics
Languages : en
Pages : 232
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Book Description
This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate.
Author: Prashant Mishra
Publisher: Springer Nature
ISBN: 9819901979
Category : Business & Economics
Languages : en
Pages : 996
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Book Description
This book presents the future directions of the digital economy post Covid-19 era. The chapters of this book cover contemporary topics on digital economy and digital initiatives undertaken by various organizations. Overall, the book shares insights on how organizations can adapt and transform their processes, structure, and strategies to remain relevant and competitive in the new business and economic environment. These insights also emerge from multidisciplinary discussions in various management domains, such as, consumer behaviour and marketing, economics, finance and accounting, entrepreneurship and small business management, environmental, social and governance compliance, future of work, human resource management, leadership, inclusive workforce, information systems and decision sciences, international business and strategy, and operations and supply chain management.
Author: Dr. Amit Chawla
Publisher: Clever Fox Publishing
ISBN:
Category : Business & Economics
Languages : en
Pages : 231
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Book Description
This book is designed to guide aspirants and beginners in the field of Mass Communication, especially those who are contemplating a professional career after the COVID-19 pandemic. It brings together media practitioners and eminent academicians from top media institutes so that they share their expertise and help newbies with available career choices in various sub-disciplines related to this field. The chapters in this book are written by top professors and scholars from SRFTI, AJK-MCRC Jamia Millia Islamia, IIMC, NIFT, Delhi University, Amity University, Sharda University, HP University, BIT - Durg, St. Xavier's - Kolkata, University of Technology & Applied Sciences – OMAN, etc.; and from industry practitioners affiliated with NDTV, IGNCA - Ministry of Culture, Inshorts and many others. Screen reader support enabled.
Author: Eleonora Pantano
Publisher: Emerald Group Publishing
ISBN: 1801178488
Category : Business & Economics
Languages : en
Pages : 125
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Book Description
Retail In A New World: Recovering From The Pandemic That Changed The World provides an assessment of the issues and opportunities for retailers that emerged during the Covid-19 pandemic, proposing tools and frameworks that serve as basis to survive the pandemic and thrive in a post-pandemic scenario.
Author: Allam Hamdan
Publisher: Springer Nature
ISBN: 3031662180
Category :
Languages : en
Pages : 679
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Book Description
Author: Isabel L. Nunes
Publisher: AHFE International
ISBN: 1958651281
Category : Technology & Engineering
Languages : en
Pages : 507
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Book Description
Human Factors and Systems Interaction Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA
Author: John Mulford
Publisher: Springer Nature
ISBN: 3031651995
Category :
Languages : en
Pages : 526
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Book Description
Author: Svein Bergum
Publisher: Springer Nature
ISBN: 3031068130
Category : Business & Economics
Languages : en
Pages : 451
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Book Description
This book examines how Human Resource Management and leadership have been affected by the COVID-19 pandemic, what organizations can learn from this, and how these new experiences could be applied in the “New Normal”. The editors of this book have compiled the new knowledge that exists around remote leadership and organizational practices, relative to pre-COVID-19 studies, and the experiences learned during the pandemic. Key discussion themes focus on the role of distance in leadership, organizations and HR, the sustainability aspects involved, innovations and knowledge development achieved, the role of digitalization and new requirements and possibilities for management post-COVID-19. The editors conclude by investigating the strategic processes and factors influencing the “New Normal”. This book will be of great importance for academics, students and practitioners in the fields of Management, Leadership, Human Resource Management, Sustainability, Change Management and Crisis Management.
Author: Karen Lovett
Publisher: Springer Nature
ISBN: 3030426912
Category : Education
Languages : en
Pages : 288
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Book Description
This edited collection offers a unique multidisciplinary perspective into the many factors that go into designing, facilitating, expanding, and assessing experiential learning (EL) from the perspective of faculty and staff educators. The editor and contributors bring decades of expertise with different forms of EL, including community-engaged learning, education abroad, internships, and more. Chapters offer case studies and reflections which highlight personal experiences and anecdotes which illuminate the realities of experiential teaching and learning. Through these stories and narratives, readers may better understand what doing EL entails on an everyday basis—both on a local and global scale—and learn how to enhance support and resources for experiential educators on college and university campuses.
