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Author: Mark Sanborn
Publisher: Crown Currency
ISBN: 038551364X
Category : Business & Economics
Languages : en
Pages : 145
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Book Description
NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary—now in an updated twentieth-anniversary edition “This beloved business classic has inspired millions of people over the years, and today Mark Sanborn’s transformative insights are more timely and necessary than ever.”—Jon Gordon, author of The Energy Bus and co-author of The Coffee Bean Meet Fred. In this timeless and powerful book, Mark Sanborn, member of the Speaker Hall of Fame, recounts the true story of Fred, an ordinary USPS carrier who introduced himself one day shortly after Sanborn had moved to a new home in Denver. Fred, however, was no average mailman. As Sanborn came to discover, Fred was the kind of worker who exemplifies everything “right” with customer service. Did people want packages left on the porch or prefer a notice to pick them up at the post office? Fred made sure he knew the answer. When another delivery service left a package at the wrong house, Fred shepherded it safely to the intended recipient. Others might have seen delivering mail as routine work, but Fred seized the chance to find meaning in the mundane, competing with himself every day to find opportunities to make his customers smile. We’ve all encountered people like Fred. In this deeply inspiring book, Sanborn illuminates the four basic principles anyone can use to bring fresh energy and creativity to our work and life: how to make a tangible difference every day, build stronger relationships, create real value for others without spending a penny, and constantly reinvent yourself. In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications. By following his principles, you, too, can find more excitement, fulfillment, and success in your career—and in your life.
Author: Mark Sanborn
Publisher: Crown Currency
ISBN: 038551364X
Category : Business & Economics
Languages : en
Pages : 145
Get Book Here
Book Description
NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary—now in an updated twentieth-anniversary edition “This beloved business classic has inspired millions of people over the years, and today Mark Sanborn’s transformative insights are more timely and necessary than ever.”—Jon Gordon, author of The Energy Bus and co-author of The Coffee Bean Meet Fred. In this timeless and powerful book, Mark Sanborn, member of the Speaker Hall of Fame, recounts the true story of Fred, an ordinary USPS carrier who introduced himself one day shortly after Sanborn had moved to a new home in Denver. Fred, however, was no average mailman. As Sanborn came to discover, Fred was the kind of worker who exemplifies everything “right” with customer service. Did people want packages left on the porch or prefer a notice to pick them up at the post office? Fred made sure he knew the answer. When another delivery service left a package at the wrong house, Fred shepherded it safely to the intended recipient. Others might have seen delivering mail as routine work, but Fred seized the chance to find meaning in the mundane, competing with himself every day to find opportunities to make his customers smile. We’ve all encountered people like Fred. In this deeply inspiring book, Sanborn illuminates the four basic principles anyone can use to bring fresh energy and creativity to our work and life: how to make a tangible difference every day, build stronger relationships, create real value for others without spending a penny, and constantly reinvent yourself. In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications. By following his principles, you, too, can find more excitement, fulfillment, and success in your career—and in your life.
Author: Mark Sanborn
Publisher: Tyndale House Publishers, Inc.
ISBN: 1414382723
Category : Business & Economics
Languages : en
Pages : 202
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Book Description
Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies—even, cities—were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more. You’ll not only be inspired by Fred 2.0, you’ll also have the tools and strategies to aim higher and achieve the extraordinary.
Author: Mark Sanborn
Publisher: Crown Currency
ISBN: 0385520107
Category : Business & Economics
Languages : en
Pages : 117
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Book Description
In his inspiring new book, You Don’t Need a Title to Be a Leader, Mark Sanborn, the author of the national bestseller The Fred Factor, shows how each of us can be a leader in our daily lives and make a positive difference, whatever our title or position. Through the stories of a number of unsung heroes, Sanborn reveals the keys each one of us can use to improve our organizations and enhance our careers. Genuine leadership – leadership with a “little l”, as he puts it, is not conferred by a title, or limited to the executive suite. Rather, it is shown through our everyday actions and the way we influence the lives of those around us. Among the qualities that genuine leaders share: • Acting with purpose rather than getting bogged down by mindless activity • Caring about and listening to others • Looking for ways to encourage the contributions and development of others rather than focusing solely on personal achievements • Creating a legacy of accomplishment and contribution in everything they do As readers across the country discovered in The Fred Factor, Mark Sanborn has an unparalleled ability to explain fundamental business and leadership truths through simple stories and anecdotes. You Don’t Need a Title to Be a Leader offers an inspiring message to anyone who wants to take control of their life and make a positive difference.
Author: Mark Sanborn
Publisher: Tyndale House Publishers, Inc.
ISBN: 1414365675
Category : Religion
Languages : en
Pages : 120
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Book Description
In Up, Down, or Sideways, Mark Sanborn, author of the bestselling book The Fred Factor, prepares you for life’s inevitable cycles of up and down—and, too often, sideways. We tend to be surprised when downturns hit us and treat them as the exception—and when times are good, we act as if they will never change. In this book, Mark shows us what we should always be doing to be prepared for these cycles and events in our lives in order to make the most of them. Mark tells his own story of a downturn he experienced. Then, he identifies the principles and practices that will help you discover opportunities in both good times and bad, in up and sideways years. Mark provides timely wisdom that can’t be ignored no matter where you are in your personal or professional life.
Author: Fred E. Basten
Publisher: Skyhorse Publishing Inc.
ISBN: 1611451353
Category : Biography & Autobiography
Languages : en
Pages : 181
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Book Description
Traces the life and influence of the cosmetics innovator, his work for the Russian royal family, role in developing the images of leading Hollywood stars, and contributions to the establishment of the retail cosmetics industry.
Author: Ashley Reichheld
Publisher: John Wiley & Sons
ISBN: 1119855020
Category : Business & Economics
Languages : en
Pages : 310
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Book Description
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
Author: Fred E. Basten
Publisher: Stoddart
ISBN:
Category : Performing Arts
Languages : en
Pages : 298
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Book Description
For most of the twentieth century, the name Max Factor has been synonymous with beauty, glamour, and style. Max Factor's Hollywood: Glamour, Movies, Make-Up goes behind the name and shows how a mild-mannered Russian immigrant became a legend by changing the faces of Hollywood- and the world.
Author: Paul Nixon
Publisher: Abingdon Press
ISBN: 1426771347
Category : Religion
Languages : en
Pages : 166
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Book Description
Principles for church leadership are important, but just as important is knowing when and how to implement them. This is strategy and it can make or break a leader’s work. Those who have been in ministry for a while may have a bag of leadership tricks. But what are the results? Nixon and Shockley explore eight key leadership behaviors that will help a church move successfully through its first season of transformation, putting it well on its way to becoming a dynamic, growing body of Christ. They report that ninety percent of existing churches never make it out of the first season of transformation and give guidance on how to turn around a stagnant or dying church.
Author: Fred Halstead
Publisher: Career Press
ISBN: 1632651505
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
What do leaders and executives do to keep improving their performances and maintain momentum? They go back to the basics. Fundamentals are the glue--communicating, listening, questioning, inspiring followers, being accountable, and delegating. These essentials are the change agents for leaders with a desire to succeed. In Leadership Skills That Inspire Incredible Results Halstead gives readers the same advice, guidance, and techniques he offers his clients. He outlines the skills needed to be an effective leader and provides techniques augmented by real-world examples from companies that include Spotify, Clif Bar & Company, Honeywell, and Eileen Fisher. Learn how to: Hone others' critical thinking through insightful powerful questions Inspire followers Fearlessly delegate with mindful purpose Create a culture of accountability Readers will see how the development of these skills demonstrates respect for others that will inspire them to tackle goals and produce results previously thought impossible. It shows professionals at all levels how to improve these skills to create greater success for them, their team, and their entire organization.
Author: Dan B. Allender
Publisher: WaterBrook
ISBN: 0307550346
Category : Religion
Languages : en
Pages : 226
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Book Description
Put your flawed foot forward. Pick up most leadership books and you’ll find strategies for leveraging your power and minimizing your areas of weakness. But think about the leaders whose names have gone down in history. Most of them were so messed up that, if they were looking for work today, no executive placement service would give them the time of day. God’s criteria for choosing leaders runs counter to the conventional wisdom. Our culture equates strength with effectiveness, but God favors leaders who know the value of brokenness. In Leading With a Limp, you’ll discover what makes flawed leaders so successful. They’re not preoccupied with protecting their image, they are undaunted by chaos and complexity, they are ready to risk failure in moving an organization from what is to what should be. God chooses leaders who aren’t deceived by the myths of power and control, but who realize that God’s power is found in brokenness. If you are a leader–or if you have been making excuses to avoid leading–find out how you can take full advantage of your weakness. A limping leader is the person God uses to accomplish amazing things. To go deeper, check out the Leading With a Limp Workbook.
