The Email Revolution

The Email Revolution PDF Author: V. A. Shiva Ayyadurai
Publisher: Simon and Schuster
ISBN: 1621533859
Category : Business & Economics
Languages : en
Pages : 366

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Book Description
In 1978, fourteen-year-old technology prodigy V. A. Shiva Ayyadurai invented email. From there, he would go on to manage email for the Clinton administration and create email-sorting software that would be used by some of the largest companies in the world, including Nike, AT&T, Toyota, and JC Penny. He discovered that incoming emails offered countless opportunities to mine data and solidify relationships with citizens and customers—opportunities of which organizations everywhere were failing to take advantage. Through a series of case studies, this fascinating book demonstrates how organizations of all types and sizes can realize the infinite potential of email to strengthen their brands and reach their audiences in incredibly creative ways. From facilitating more effective and courteous customer service to mining useful information about their clients, from averting disaster by catching product defects early to understanding and managing their public image, companies will discover new and innovative uses for the contents of their inboxes. Don’t miss another opportunity to connect with your clients. Let one of the great innovators of our time show you how to transform your info@ email account into a goldmine.

The New Email Revolution

The New Email Revolution PDF Author: Robert W. Bly
Publisher: Simon and Schuster
ISBN: 1510727922
Category : Business & Economics
Languages : en
Pages : 419

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Book Description
Practices, strategies, and templates for optimizing your email use. The average business employee spends more than thirteen hours a week reading and responding to email. That’s 675 or more hours—over 28 days a year—spent on email. Wouldn’t it be nice to get some of that time back? In The New Email Revolution, Robert W. Bly Bly draws from decades of experience sending millions of emails to help you take that time back. With this book in hand, you will be able to quickly and easily: •Find templates you can use to create emails for dozens of different situations. •Know the right wording and optimal word length for email communication. •Get recipients to read and respond to your email messages. •Understand when it is legal and not legal to send email to a person you do not know. •Incorporate photos, graphics, sound, and video into your email messages. •Measure the deliverability, bounce rate, open rate, and response rate to every email you send. •Write clearer, more engaging, more persuasive email copy for every occasion. Get better results in less time with The New Email Revolution.

The Email Revolution

The Email Revolution PDF Author: V. A. Shiva Ayyadurai
Publisher: Simon and Schuster
ISBN: 1621533859
Category : Business & Economics
Languages : en
Pages : 366

Get Book Here

Book Description
In 1978, fourteen-year-old technology prodigy V. A. Shiva Ayyadurai invented email. From there, he would go on to manage email for the Clinton administration and create email-sorting software that would be used by some of the largest companies in the world, including Nike, AT&T, Toyota, and JC Penny. He discovered that incoming emails offered countless opportunities to mine data and solidify relationships with citizens and customers—opportunities of which organizations everywhere were failing to take advantage. Through a series of case studies, this fascinating book demonstrates how organizations of all types and sizes can realize the infinite potential of email to strengthen their brands and reach their audiences in incredibly creative ways. From facilitating more effective and courteous customer service to mining useful information about their clients, from averting disaster by catching product defects early to understanding and managing their public image, companies will discover new and innovative uses for the contents of their inboxes. Don’t miss another opportunity to connect with your clients. Let one of the great innovators of our time show you how to transform your info@ email account into a goldmine.

The Hamster Revolution

The Hamster Revolution PDF Author: Mike Song
Publisher: Berrett-Koehler Publishers
ISBN: 1605099023
Category : Business & Economics
Languages : en
Pages : 153

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Book Description
Offers an easy-to-implement solution to a problem--e-mail and information overload--that plagues millions of people • Draws on the authors' extensive experience working with major corporate clients • Includes a real-world case study of how the principles in the book were implemented at Capital One Do you spend so much time dealing with e-mails--reading them, writing them, responding to them, responding to responses--that you feel like you're just going round and round and getting nowhere? Meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel. Just in time, Harold meets a coach--a leading expert on email efficiency and etiquette with a simple system that helps Harold eliminate needless emails, write better messages, and file and find information in a flash. He gets immediate results--and reclaims his life. This delightful and much-needed fable is based on the authors' extensive experience helping employees at companies like Clear Channel, Procter and Gamble, and Pfizer manage e-mail more efficiently. The book includes a remarkable case study of the authors' work with Capital One, where employees estimated they saved thirteen days a year by applying Hamster Revolution techniques. This book is perfect for time-starved professionals eager to restore balance and order to their busy lives.

Revolution by the Book

Revolution by the Book PDF Author: Jamil Al-Amin
Publisher: Writers Inc. International
ISBN: 9780962785436
Category : Religion
Languages : en
Pages : 192

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Book Description


The Hamster Revolution for TQ

The Hamster Revolution for TQ PDF Author: Mike Song
Publisher: Get Control Publishing
ISBN: 0999320181
Category : Self-Help
Languages : en
Pages : 130

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Book Description
How to succeed in a world immersed in technology. Is technology getting the best of you? Do you need to organize your digital office and boost virtual meeting skills to succeed at work? Meet Claire, a frazzled HR exec so overwhelmed by technology that she feels like a hamster on a wheel. What’s worse, the CEO has asked her to help the rest of the organization improve their digital skills. Yikes! Just in time, Claire meets a coach with a simple system – called TQ – for boosting tech proficiency. He also shares incredible Office 365, Google, and smartphone tips that help everyone get more done. Claire gets immediate results and helps her organization get back on track. ABOUT THE AUTHOR Mike Song is an award‐winning tech blogger and bestselling author of the Hamster Revolution book series. He is one of the best virtual presenters in the world. Mike has helped millions via dynamic interviews with CNN, NPR, and FOX while providing TQ training to over 20% of the Global 1000. Find Mike at www.getcontrol.net email him at [email protected]

The Customer Service Revolution

The Customer Service Revolution PDF Author: John R. DiJulius
Publisher: Greenleaf Book Group
ISBN: 1626341303
Category : Business & Economics
Languages : en
Pages : 143

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Book Description
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.

The Trillion Dollar Revolution

The Trillion Dollar Revolution PDF Author: Ezekiel J. Emanuel
Publisher: PublicAffairs
ISBN: 1541797779
Category : Medical
Languages : en
Pages : 435

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Book Description
Ten years after the landmark legislation, Ezekiel Emanuel leads a crowd of experts, policy-makers, doctors, and scholars as they evaluate the Affordable Care Act's history so far. In March 2010, the Affordable Care Act officially became one of the seminal laws determining American health care. From day one, the law was challenged in court, making it to the Supreme Court four separate times. It transformed the way a three-trillion-dollar sector of the economy behaved and brought insurance to millions of people. It spawned the Tea Party, further polarized American politics, and affected the electoral fortunes of both parties. Ten years after the bill's passage, a constellation of experts--insiders and academics for and against the ACA--describe the momentousness of the legislation. Encompassing Democrats and Republicans, along with legal, financial, and health policy experts, the essays here offer a fascinating and revealing insight into the political fight of a generation, its consequences for health care, politics, law, the economy-and the future.

Managing in the Email Office

Managing in the Email Office PDF Author: Monica Seeley
Publisher: Routledge
ISBN: 0750656980
Category : Business & Economics
Languages : en
Pages : 258

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Book Description
This title offers a practical guide for directors, managers and executives that offers help and guidance on how to manage both their own flow of email as well as their organization's. It tackles the issues of email best practice from a management perspective and includes case histories which provide frameworks from which users can locate themselves and how they operate. It also provides help for both individuals and groups of users such as teams and business divisions. The authors offer solutions to managing email based on preferred patterns of work and management styles. Readers should be able to relate their use of email to their preferred pattern of work and style of management, and improve their strengths and overcome their weaknesses as an email user in light of this. The text addresses how time management and personal effectiveness can be improved through email and shows how the use of features such as an electronic diary can enhance how an individual works as a member of a top management team. It includes how to develop a corporate email best practice policy for the organization and demonstrates the appreciation of how email can be used to support a knowledge management and information sharing culture.

The Term Limit Revolution

The Term Limit Revolution PDF Author: Scott Murphy
Publisher: Lulu.com
ISBN: 0359512356
Category : Business & Economics
Languages : en
Pages : 215

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Book Description
An overwhelming majority of people in this country want term limits. Exactly what those term limits should be and how to get them are where the debate begins. The Term Limit Revolution is a decidedly non-partisan book that details the need for term limits and lays out a straightforward plan for getting a Constitutional Amendment passed.

The Hamster Revolution

The Hamster Revolution PDF Author: Mike Song
Publisher: Berrett-Koehler Publishers
ISBN: 9781576755730
Category : Business & Economics
Languages : en
Pages : 144

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Book Description
"A fun read and smart solution to the serious problem of email overload" (Marcus Buckingham, author of "Now Discover Your Strengths), The Hamster Revolution" offers an appealing approach to managing e-mail.