The Dvm 360 Veterinary Receptionist's Handbook PDF Download
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Author: M. T. McClister
Publisher:
ISBN: 9781607592655
Category : Animal health technicians
Languages : en
Pages : 223
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Book Description
This book offers clear, concise instructions on animal care and veterinary customer service such as scheduling appointments, answering the phone, interacting with clients, contributing to practice marketing, handling emergencies, dispensing drugs. It also contains helpful answers to common questions about medical problems, surgical procedures including spay/neuter procedures, diagnostic tests, vaccinations, parasite control, and issues related to both small animals and horses. Revised and refined to reflect the modern veterinary practice, the new 3rd edition features a new chapter on fast-growing social media and web resources for medical/general practice info--Publisher's description.
Author: M. T. McClister
Publisher:
ISBN: 9781607592655
Category : Animal health technicians
Languages : en
Pages : 223
Get Book Here
Book Description
This book offers clear, concise instructions on animal care and veterinary customer service such as scheduling appointments, answering the phone, interacting with clients, contributing to practice marketing, handling emergencies, dispensing drugs. It also contains helpful answers to common questions about medical problems, surgical procedures including spay/neuter procedures, diagnostic tests, vaccinations, parasite control, and issues related to both small animals and horses. Revised and refined to reflect the modern veterinary practice, the new 3rd edition features a new chapter on fast-growing social media and web resources for medical/general practice info--Publisher's description.
Author: John R. Corsan
Publisher: Elsevier Health Sciences
ISBN: 0702033030
Category : Medical
Languages : en
Pages : 171
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Book Description
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover
Author: Elsevier
Publisher: Elsevier Health Sciences
ISBN: 0443122741
Category : Medical
Languages : en
Pages : 506
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Book Description
Prepare for the role and responsibilities of the veterinary assistant! Elsevier's Veterinary Assisting Textbook, 4th Edition, covers everything you need to know to pass the Approved Veterinary Assistant (AVA) Exam and succeed in clinical practice. NAVTA-approved guidelines help in learning to assist in laboratory and radiographic procedures, properly restraining animals, setting up equipment and supplies, cleaning and maintaining practice facilities, feeding and exercising patients, collecting samples, handling and dispensing medications, grooming patients, and record keeping. Updated content reflects the latest Fear-FreeTM handling techniques and the veterinary assistant's role in helping owners through pet loss. - NEW! Hospice, Grief, and Pet Loss chapter discusses the human-animal bond, stages of grief, and other principles of the veterinary assistant's role in helping the owner through pet loss. - EXPANDED! Behavior content includes the latest Fear-FreeTM handling methods. - NEW! Practice quizzes on the companion Evolve website allow you to test your understanding of key concepts. - UPDATED! Drug information covers the newest pharmacologic agents and their uses, adverse side effects, and dosage forms. - UPDATED! Infection control and vaccination coverage keeps you up to date with the latest guidelines and protocols. - Comprehensive coverage provides everything you need to prepare for the Approved Veterinary Assistant (AVA) certification exam. - Step-by-step instructions and hundreds of colorful photographs clearly break down veterinary assisting tasks and clarify essential information. - Discussion of office procedures and client relations prepares you for the business aspects of veterinary practice and how to work closely with management staff. - User-friendly features in each chapter include learning objectives, a chapter outline, and key terms, and an emphasis on the concepts you are expected to learn. - Coverage of the workflow in a veterinary practice clarifies the role of the veterinary assistant in relation to all other members of the veterinary healthcare team. - Critical Concept boxes provide useful tips to improve your knowledge and skills.
Author: M. T. McClister
Publisher: Veterinary Medicine Publishing Company
ISBN:
Category : Animal health technicians
Languages : en
Pages : 286
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Book Description
Author:
Publisher: American Animal Hospital Association
ISBN:
Category : Medical
Languages : en
Pages : 140
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Book Description
Author: Amanda L. Donnelly
Publisher: American Animal Hosp Assoc
ISBN: 1583261230
Category : Medical
Languages : en
Pages : 210
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Book Description
Author: Kathleen A. Cooney
Publisher: John Wiley & Sons
ISBN: 1118335554
Category : Medical
Languages : en
Pages : 226
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Book Description
Veterinary Euthanasia Techniques: A Practical Guide provides detailed guidance on euthanasia procedures in a wide variety of species, including dogs, cats, exotics, horses, and production animals. Based on the current AVMA guidelines, the book offers step-by-step descriptions of the recommended methods of euthanasia, giving all the information needed to perform these techniques with confidence. Veterinary Euthanasia Techniques helps practitioners, students, and technicians expand their knowledge base and provide competent, compassionate euthanasia services. Including information on client considerations, equipment, positioning, sedation, and aftercare, the focus of the book is on providing detailed procedures for correctly performing euthanasia. Veterinary Euthanasia Techniques presents complete information on euthanasia, offering specific advice to improve skills and aid in decision making.
Author: Margi Sirois
Publisher: Elsevier Health Sciences
ISBN: 0323683630
Category : Medical
Languages : en
Pages : 497
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Book Description
Master the role and responsibilities of the veterinary assistant! From respected veterinary educator Margi Sirois, Elsevier's Veterinary Assisting Textbook, 3rd Edition covers everything you need to know to pass the Approved Veterinary Assistant (AVA) exam and succeed in clinical practice. With this comprehensive textbook students will learn to assist in laboratory and radiographic procedures, properly restrain animals, set up equipment and supplies, clean and maintain practice facilities, feed and exercise patients, collect samples, handle and dispense medications, groom patients, and record keeping. Updated content reflects the latest advances in veterinary assisting procedures, and new images illustrate key tasks. - Comprehensive coverage provides details on the tasks performed by veterinary assistants, and covers everything you need to know to pass the Approved Veterinary Assistant (AVA) exam and succeed in clinical practice. - Step-by-step instructions and hundreds of full-color photographs show veterinary assisting tasks and clarify key concepts. - Information on office procedures and client relations prepares you to be involved in many of the business aspects of veterinary practice and to work closely with management staff. - Coverage of the workflow in a veterinary practice helps you understand your role as well as the roles of all the other members of the veterinary health care team. - Critical Concept boxes highlight important points and provide useful tips to improve your knowledge and skills. - A student workbook provides activities to help you apply concepts to veterinary practice, including definitions of key terms, review questions, crossword puzzles, illustration labeling, sample cases, and clinical applications. Available separately. - NEW! Completely updated content throughout reflects the latest advances in veterinary assisting procedures for improved patient service. - NEW! Fear-free handling coverage now included in Chapter 6: Animal Behavior and Restraint. - NEW! Poultry Care section added to Chapter 13: Large Animal Nursing and Husbandry. - NEW and UPDATED! Additional and revised images throughout accurately illustrate key veterinary assisting tasks.
Author:
Publisher:
ISBN:
Category : Domestic animals
Languages : en
Pages : 348
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Book Description
Author: Merck and Co., Inc. Staff
Publisher:
ISBN: 9780911910803
Category : Veterinary medicine
Languages : en
Pages : 0
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Book Description
For more than forty years, animal health professionals have turned to the Merck Veterinary Manualfor integrated, concise and reliable veterinary information. Now this manual covering the diagnosis, treatment, and prevention of diseases of companion, food and zoo animals.is available on an easy-to-use, fully searchable CD-ROM. The CD includes the full text of The Merck Veterinary Manual 8/e and has been enhanced with picture links featuring original anatomical artwork and numerous clinical and diagnostic illustrations, table links and quick search links that provide quick accesss to cross referenced text.
