The Complete Guide Providing Telephone Triage and Advice in a Family Practice PDF Download
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Author: Steven R. Poole
Publisher:
ISBN: 9781581101164
Category : Communication in medicine
Languages : en
Pages : 0
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Book Description
The Complete Guide: Providing Telephone Triage and Advice in a Family Practice, this manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system.
Author: Steven R. Poole
Publisher:
ISBN: 9781581101164
Category : Communication in medicine
Languages : en
Pages : 0
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Book Description
The Complete Guide: Providing Telephone Triage and Advice in a Family Practice, this manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system.
Author: Steven R. Poole
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 214
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Book Description
The Complete Guide: Providing Telephone Triage and Advice in a Family Practice, this manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system.
Author: Julie K. Briggs
Publisher: Lippincott Williams & Wilkins
ISBN: 1975136896
Category : Medical
Languages : en
Pages : 939
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Book Description
Performing triage requires the ability to make quick, evidence-based decisions based on limited information. Nurses are often required to preform triage either over the phone, in urgent care settings, in the emergency department, and even in office settings. This reference provides over 200 triage protocols for evaluating a person’s symptoms. Each symptom entry lists pertinent questions grouped by urgency level and advises the clinician when and where the patient should be referred. This book is a need to have, comprehensive, user-friendly resource for every nurse who performs triage.
Author: Julie Briggs
Publisher: Lippincott Williams & Wilkins
ISBN: 1496320751
Category : Medical
Languages : en
Pages : 904
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Book Description
Performing telephone triage requires the ability to make quick and effective decisions based on limited information. This rapid-access resource delivers more than 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available.
Author: Julie Briggs
Publisher: Lippincott Williams & Wilkins
ISBN: 1496363612
Category : Medical
Languages : en
Pages : 780
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Book Description
Handle questions about pediatric care with confident accuracy: Telephone Triage Protocols for Pediatrics is the quick-access guide to providing fast, efficient phone assessments and accurate care recommendations. This comprehensive, on-the-spot resource lists a broad range of symptoms alphabetically. A flow chart format provides the crucial Yes or No questions to ask, with each answer moving quickly to optimal recommendations or instructions. A vital resource for all nurses, this is irreplaceable to those in pediatric or family practice. Tap into top-level guidance for fast, efficient assessments ... Step-by-step guidance for making accurate assessments—170 proven protocols addressing a wide range of symptoms, disorders, and medical emergencies, for newborn to age 18 Sorts life-threatening problems from those not requiring physician or emergency care—callers are directed to make an appointment, seek emergency care, or follow home care instructions Increases consistency of advice and documentation Supports nurses of all knowledge and experience levels Color tabs for each section enable quick access Symptoms alpha-organized and grouped by level of urgency, addressing injuries, trauma, pain, swelling, and other symptoms for: Head, eyes, ears, nose, throat, mouth, back, neck, arm, and leg Body system problems – chest/cardiovascular, respiratory GI, genital/obstetrics and gynecological problems, urination, and skin problems Chronic and infectious diseases Behavioral problems Infant-specific problems Sections under every symptom include: Key Questions to ask the caller Other Protocols to Consider Reminders – for proper documentation Assessment – symptoms and conditions that determine urgency Actioncolumn – Following Yes or No answers to assessment questions, with emergency actions appearing first Immediate actions – proven protocols and/or referrals to emergency, physician, or at-home care Home Care Instructions – before emergency care, before appointment, or at-home care Emergency Instructions – in-the-moment first aid Report the Following Problems – what caller should tell their physician or emergency department Seek Emergency Care Immediately – if certain symptoms occur
Author: Harvey P. Katz
Publisher: F A Davis Company
ISBN: 9780803604353
Category : Medical
Languages : en
Pages : 279
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Book Description
-- Comprehensive, up-to-date information on how to set up the office telephone system and train personnel -- Contains decision guidelines for assessing urgency of most common calls -- Written at appropriate level for the medical office assistant and organized by complaint -- Chapters on individual complaints cover adults and children and provide staff with essential background information and a list of the questions to ask in order to determine the urgency of the patient's condition -- Includes home health care advice for each problem -- Offers guidance on risk management for physician and staff -- Includes sample cases to train and evaluate personnel
Author: Julie K Briggs
Publisher: Lippincott Williams & Wilkins
ISBN: 149638945X
Category : Medical
Languages : en
Pages : 436
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Book Description
Publisher's Note: Products purchased from 3rd Party sellers are not guaranteed by the Publisher for quality, authenticity, or access to any online entitlements included with the product. Provide optimal, evidence-based triage assessment, advice, and protocols, withTriage Protocols for Aging Adults. The 190 evidence-based protocols offered here address a wide range of symptoms, disorders, and emergencies affecting those 50 and older. Flip quickly to the right symptom and ask the questions listed there to determine whether the individual requires emergency, same-day, or home care. Whether you are in family practice or are a triage nurse working at a hospital, urgent care center, or insurance company, this is the go-to reference to keep by your side. Advance your evidence-based triage skills and protocols with: Easy-to-follow flowchart format that leads you from yes-or-no questions to assessment, recommendations, and clear instructions 190 protocols that cover the most common conditions faced by aging adults—all body systems, plus weakness, falls, loss of memory, poor appetite, medication interaction problems, and more Alpha-organized table of contents that helps you locate symptoms quickly Contents also organized by body system for quick-find protocols Protocols that have symptom-based titles and address issues affecting all body systems, such as abdominal pain and swelling, alcohol problems, allergic reactions, altered mental status, asthma, earache, elder abuse, joint pain/swelling, and more All protocols reviewed by a team of nursing experts Actioncolumn of each protocol that presents emergency actions first Coverage of the legal aspects of triage Tools and sample forms – telephone triage protocol form, triage documentation form, triage log, skills assessment, call documentation review, and teaching self-assessment guide Chapter features include: Key Questions – name, age, onset, medications, pain scale, associated symptoms, and history Other Protocols to Consider – lists related protocols and their page numbers Health Alert – additional information to consider when choosing a protocol, with additional resources listed Assessment Questions and Actions – with specific actions under each yes-or-no answer Home Care Instructions – detailed instructions sections that explain care to be given before emergency help arrives, while waiting for an appointment, or for ongoing home care Report the Following Problems to Your PCP/Clinic/ED – symptoms or conditions that should be reported to their usual healthcare provider Seek Emergency Care Immediately if Any of the Following Occur – symptoms or conditions that require emergency care Your book purchase includes a complimentary download of the enhanced eBook for iOSTM, AndroidTM, PC, and Mac. Take advantage of these practical features that will improve your eBook experience: The ability to download the eBook on multiple devices at one time—providing a seamless reading experience online or offline Powerful search tools and smart navigation cross-links that allow you to search within this book, or across your entire library of VitalSource eBooks Multiple viewing options that enable you to scale images and text to any size without losing page clarity as well as responsive design The ability to highlight text and add notes with one click
Author: Sheila . Wheeler
Publisher: McGraw Hill Professional
ISBN: 0071702555
Category : Medical
Languages : en
Pages : 481
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Book Description
The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols Available - From a Pioneer in the Field "This is a well thought out and organized tool for those involved in telephone advice and triage. It has many unique features not normally found in triage protocols, including research related to medical error, decision support, and critical thinking. The references are extensive. It is a necessary addition to the library of anyone involved in telephone triage and this update is an essential replacement for the previous protocols book. 3 Stars."--Doody's Review Service Written by Sheila Wheeler, one of the world's leading experts in telephone triage, this functional reference provides the guidelines nurses need for the safe, effective, and fast disposition of 1,000+ health related problems by telephone. Organized by anatomical site and written in lay language, Telephone Triage eliminates the extra step of translating home treatment, first aid, or self-assessment instructions when performing telephone triage with the layperson. The format incorporates a critical-thinking process that mimics how nurses naturally solve problems in real-world situations. This “4 in 1” package contains everything you need to implement a telephone triage program: Comprehensive training, protocols, standards and a CD with case studies for analysis and critique, plus an optional telehealth continuing education website. Features: Users Guide - complete with insightful FAQs Protocols - wide-range of common diseases including Women's Health Documentation Form - ensures proper procedure, documentation, and risk management Standards - Comprehensive practice standards for practitioners and programs CD-ROM - contains 10 case studies for discussion and analysis Continuing Education -An accompanying website to earn CE credit online, at www.teletriage.com Representing the latest research and standards in the field, Telephone Triage is the ultimate resource for the triage nurse.
Author: Sheila Q. Wheeler
Publisher: Delmar Thomson Learning
ISBN:
Category : Medical
Languages : en
Pages : 374
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Book Description
The first and only combined text/workbook training program to provide comprehensive telephone triage as well as protocol development. Written in direct, "how-to" style, it sets forth guidelines for interview and documentation skills, as well as medico-legal aspects. All of the essentail guidlines and instructions are here for telephone triage that is confident, refined, and precise. ALSO AVAILABLE - INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDER Audiotape ISBN: 0-8273-5636-6
Author: David Alan Thompson
Publisher:
ISBN: 9781610021951
Category : Emergency nursing
Languages : en
Pages : 0
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Book Description
This great resource provides the expert help triagers need to handle a wide array of phone inquiries. The new 4th edition is completely revised and updated to include more than 100 protocols that provide step-by-step guidance for addressing 90% of the most common adult complaints.
