Author: Steven Hargreaves
Publisher:
ISBN: 9781739823702
Category :
Languages : en
Pages : 256
Book Description
Awaken the power of compassionate leadership The Compassionate Leader's Playbook provides a powerful and pragmatic approach for leaders everywhere who are inspired to build a more compassionate and inclusive world of work, where everyone can thrive, achieve, and stay well. In this important and timely book, Leader, Coach and Founder of The Compassionate Leadership Company, Steven Hargreaves, demonstrates how leading with compassion is great for business, culture, and the bottom line, and how when we lead with compassion everyone benefits. The Compassionate Leader's Playbook is accessible, practical, and full of tools, tips, and insights to support leaders to awaken and leverage the power of compassion. It introduces the reader to the 360° of Compassion Framework(TM). A powerful, holistic framework which the author has developed to identify the values, qualities, skills, and competencies, which are required of leaders and their teams to build and sustain a more compassionate workplace. It is informed by contemporary writing and research into compassion, leadership, wellbeing, and high performing teams, along with the authors own perspective, leadership experience and time he has spent coaching leaders and their teams in how to develop a more relational, connected, collaborative and compassionate approach to their life and work. The framework is also an accountability structure to ensure that the leader, their team, and the wider organisation work in such a way as to honour those values. It provides a solid foundation and guide to leading with compassion. The book explores in depth each of the component parts of the 360° of Compassion Framework - Self-compassion, Attention, Humility, Fairness, Respect, Integrity, Empathy and Courage - to support leaders to tap into and leverage the resources they already have in abundance, whilst helping them generate new insight, perspective, and learning, supporting them to work effectively and with agility within and across these 360° of Compassion, enabling greater performance, productivity, engagement, inclusion and wellbeing across the teams and organisations they lead. The book contains the new 360° of Compassionate Leadership Self-Diagnostic Tool to enable readers to identify where they are on their journey to awaken their own compassion potential, along with what steps can be taken to elevate their leadership to a more compassionate level. The diagnostic process takes the shape of a series of themed self-reflection exercises for the reader to complete, which build by the end of the book into a complete 360° of Compassion Self-Diagnostic(TM). This is designed to help the reader to build self-awareness and to self-assess where they are on their journey towards awakening and optimising their compassion potential. The author believes that the contemporary workplace is one where relationships, connectivity, wellbeing, and purpose now take centre stage and believes it is time for us to seize this moment. For leaders to lead with renewed energy, enhanced kindness, integrity, and empathy. For a more connected, personal, and relational approach to leadership to emerge and become business-as-normal for everyone. The author believes that what people need and want from leadership has changed, and leaders and organisations need to maintain pace with those changes and create the optimal conditions for everyone to be their best and to do their best. This book provides a response to that leadership 'call to action' and to bring compassionate leadership to life as a definable, tangible, and practical approach to the day-to-day leadership of the self and others. To explain why compassion in leadership matters, what compassion is and how leaders can bring it to life in their everyday leadership, in order to enhance the value they bring to a modern, more relational world of work.
The Compassionate Leader's Playbook
Author: Steven Hargreaves
Publisher:
ISBN: 9781739823702
Category :
Languages : en
Pages : 256
Book Description
Awaken the power of compassionate leadership The Compassionate Leader's Playbook provides a powerful and pragmatic approach for leaders everywhere who are inspired to build a more compassionate and inclusive world of work, where everyone can thrive, achieve, and stay well. In this important and timely book, Leader, Coach and Founder of The Compassionate Leadership Company, Steven Hargreaves, demonstrates how leading with compassion is great for business, culture, and the bottom line, and how when we lead with compassion everyone benefits. The Compassionate Leader's Playbook is accessible, practical, and full of tools, tips, and insights to support leaders to awaken and leverage the power of compassion. It introduces the reader to the 360° of Compassion Framework(TM). A powerful, holistic framework which the author has developed to identify the values, qualities, skills, and competencies, which are required of leaders and their teams to build and sustain a more compassionate workplace. It is informed by contemporary writing and research into compassion, leadership, wellbeing, and high performing teams, along with the authors own perspective, leadership experience and time he has spent coaching leaders and their teams in how to develop a more relational, connected, collaborative and compassionate approach to their life and work. The framework is also an accountability structure to ensure that the leader, their team, and the wider organisation work in such a way as to honour those values. It provides a solid foundation and guide to leading with compassion. The book explores in depth each of the component parts of the 360° of Compassion Framework - Self-compassion, Attention, Humility, Fairness, Respect, Integrity, Empathy and Courage - to support leaders to tap into and leverage the resources they already have in abundance, whilst helping them generate new insight, perspective, and learning, supporting them to work effectively and with agility within and across these 360° of Compassion, enabling greater performance, productivity, engagement, inclusion and wellbeing across the teams and organisations they lead. The book contains the new 360° of Compassionate Leadership Self-Diagnostic Tool to enable readers to identify where they are on their journey to awaken their own compassion potential, along with what steps can be taken to elevate their leadership to a more compassionate level. The diagnostic process takes the shape of a series of themed self-reflection exercises for the reader to complete, which build by the end of the book into a complete 360° of Compassion Self-Diagnostic(TM). This is designed to help the reader to build self-awareness and to self-assess where they are on their journey towards awakening and optimising their compassion potential. The author believes that the contemporary workplace is one where relationships, connectivity, wellbeing, and purpose now take centre stage and believes it is time for us to seize this moment. For leaders to lead with renewed energy, enhanced kindness, integrity, and empathy. For a more connected, personal, and relational approach to leadership to emerge and become business-as-normal for everyone. The author believes that what people need and want from leadership has changed, and leaders and organisations need to maintain pace with those changes and create the optimal conditions for everyone to be their best and to do their best. This book provides a response to that leadership 'call to action' and to bring compassionate leadership to life as a definable, tangible, and practical approach to the day-to-day leadership of the self and others. To explain why compassion in leadership matters, what compassion is and how leaders can bring it to life in their everyday leadership, in order to enhance the value they bring to a modern, more relational world of work.
Publisher:
ISBN: 9781739823702
Category :
Languages : en
Pages : 256
Book Description
Awaken the power of compassionate leadership The Compassionate Leader's Playbook provides a powerful and pragmatic approach for leaders everywhere who are inspired to build a more compassionate and inclusive world of work, where everyone can thrive, achieve, and stay well. In this important and timely book, Leader, Coach and Founder of The Compassionate Leadership Company, Steven Hargreaves, demonstrates how leading with compassion is great for business, culture, and the bottom line, and how when we lead with compassion everyone benefits. The Compassionate Leader's Playbook is accessible, practical, and full of tools, tips, and insights to support leaders to awaken and leverage the power of compassion. It introduces the reader to the 360° of Compassion Framework(TM). A powerful, holistic framework which the author has developed to identify the values, qualities, skills, and competencies, which are required of leaders and their teams to build and sustain a more compassionate workplace. It is informed by contemporary writing and research into compassion, leadership, wellbeing, and high performing teams, along with the authors own perspective, leadership experience and time he has spent coaching leaders and their teams in how to develop a more relational, connected, collaborative and compassionate approach to their life and work. The framework is also an accountability structure to ensure that the leader, their team, and the wider organisation work in such a way as to honour those values. It provides a solid foundation and guide to leading with compassion. The book explores in depth each of the component parts of the 360° of Compassion Framework - Self-compassion, Attention, Humility, Fairness, Respect, Integrity, Empathy and Courage - to support leaders to tap into and leverage the resources they already have in abundance, whilst helping them generate new insight, perspective, and learning, supporting them to work effectively and with agility within and across these 360° of Compassion, enabling greater performance, productivity, engagement, inclusion and wellbeing across the teams and organisations they lead. The book contains the new 360° of Compassionate Leadership Self-Diagnostic Tool to enable readers to identify where they are on their journey to awaken their own compassion potential, along with what steps can be taken to elevate their leadership to a more compassionate level. The diagnostic process takes the shape of a series of themed self-reflection exercises for the reader to complete, which build by the end of the book into a complete 360° of Compassion Self-Diagnostic(TM). This is designed to help the reader to build self-awareness and to self-assess where they are on their journey towards awakening and optimising their compassion potential. The author believes that the contemporary workplace is one where relationships, connectivity, wellbeing, and purpose now take centre stage and believes it is time for us to seize this moment. For leaders to lead with renewed energy, enhanced kindness, integrity, and empathy. For a more connected, personal, and relational approach to leadership to emerge and become business-as-normal for everyone. The author believes that what people need and want from leadership has changed, and leaders and organisations need to maintain pace with those changes and create the optimal conditions for everyone to be their best and to do their best. This book provides a response to that leadership 'call to action' and to bring compassionate leadership to life as a definable, tangible, and practical approach to the day-to-day leadership of the self and others. To explain why compassion in leadership matters, what compassion is and how leaders can bring it to life in their everyday leadership, in order to enhance the value they bring to a modern, more relational world of work.
Compassionate Leadership
Author: Rasmus Hougaard
Publisher: Harvard Business Press
ISBN: 164782074X
Category : Business & Economics
Languages : en
Pages : 136
Book Description
Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion. But in hard times like these, leaders need to make hard decisions—deliver negative feedback, make difficult choices that disappoint people, and in some cases lay people off. How do you do the hard things that come with the responsibility of leadership while remaining a good human being and bringing out the best in others? Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive. In truth, doing hard things and making difficult decisions is often the most compassionate thing to do. As founder and CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show in this powerful, practical book, you must always balance caring for your people with leadership wisdom and effectiveness. Using data from thousands of leaders, employees, and companies in nearly a hundred countries, the authors find that when leaders bring the right balance of compassion and wisdom to the job, they foster much higher levels of employee engagement, performance, loyalty, and well-being in their people. With rich examples from Netflix, IKEA, Unilever, and many other global companies, as well as practical tools and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way.
Publisher: Harvard Business Press
ISBN: 164782074X
Category : Business & Economics
Languages : en
Pages : 136
Book Description
Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion. But in hard times like these, leaders need to make hard decisions—deliver negative feedback, make difficult choices that disappoint people, and in some cases lay people off. How do you do the hard things that come with the responsibility of leadership while remaining a good human being and bringing out the best in others? Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive. In truth, doing hard things and making difficult decisions is often the most compassionate thing to do. As founder and CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show in this powerful, practical book, you must always balance caring for your people with leadership wisdom and effectiveness. Using data from thousands of leaders, employees, and companies in nearly a hundred countries, the authors find that when leaders bring the right balance of compassion and wisdom to the job, they foster much higher levels of employee engagement, performance, loyalty, and well-being in their people. With rich examples from Netflix, IKEA, Unilever, and many other global companies, as well as practical tools and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way.
Leading the Rebound
Author: Douglas Fisher
Publisher: Corwin Press
ISBN: 1071851454
Category : Education
Languages : en
Pages : 126
Book Description
Let’s make the "next normal" a "better normal" If there ever was a time for our heroic school leadership to persevere, it’s now. Because now, well over one year since the pandemic stretched the resilience and reserves of our school systems, it’s time to "rebound." It’s time to leverage this once-in-a-lifetime opportunity to reboot teaching and learning as we know it so that we magnify the effective practices from the past while leveraging the so many recent lessons learned. This is where Doug Fisher, Nancy Frey, Dominique Smith, and John Hattie, coauthors of The Distance Learning Playbook series, are ideally equipped to serve as your collaborators. Inside Leading the Rebound: 20+ Must-Dos to Restart Teaching and Learning you’ll find immediate actions, mindsets, and approaches to take if we’re to reimagine and improve our schools and school systems. Step by step, you’ll discover explicit guidance on how to: 1. Take care of yourself 2. Take stock and find the path 3. Rebuild teacher agency 4. Rebuild collective teacher efficacy 5. Foreground social and emotional learning 6. Change the learning loss narrative 7. Guide teacher clarity 8. Ensure instructional excellence 9. Use assessments for a range of purposes 10. Design and implement interventions 11. Win back parent-teacher relationships 12. Establish restorative practices 13. Avoid stealing the conflict 14. Enhance teacher-student and student-student interactions 15. Develop early warning systems for attendance, behavior, and course completion 16. Confront cognitive challenges to learning 17. Ensure equitable and restorative grading 18. Enhance PLCs 19. Provide empathetic feedback 20. Host honest performance conversations 21. Maintain your social presence 22. Future-proof teachers and students What’s more Leading the Rebound is backed up with all kinds of resources--including VISIBLE LEARNING® research, sample planning tools, and other essential tips and strategies--to provide you with a start-to-finish roadmap for navigating this absolutely critical next leg in our journey toward a "better normal."
Publisher: Corwin Press
ISBN: 1071851454
Category : Education
Languages : en
Pages : 126
Book Description
Let’s make the "next normal" a "better normal" If there ever was a time for our heroic school leadership to persevere, it’s now. Because now, well over one year since the pandemic stretched the resilience and reserves of our school systems, it’s time to "rebound." It’s time to leverage this once-in-a-lifetime opportunity to reboot teaching and learning as we know it so that we magnify the effective practices from the past while leveraging the so many recent lessons learned. This is where Doug Fisher, Nancy Frey, Dominique Smith, and John Hattie, coauthors of The Distance Learning Playbook series, are ideally equipped to serve as your collaborators. Inside Leading the Rebound: 20+ Must-Dos to Restart Teaching and Learning you’ll find immediate actions, mindsets, and approaches to take if we’re to reimagine and improve our schools and school systems. Step by step, you’ll discover explicit guidance on how to: 1. Take care of yourself 2. Take stock and find the path 3. Rebuild teacher agency 4. Rebuild collective teacher efficacy 5. Foreground social and emotional learning 6. Change the learning loss narrative 7. Guide teacher clarity 8. Ensure instructional excellence 9. Use assessments for a range of purposes 10. Design and implement interventions 11. Win back parent-teacher relationships 12. Establish restorative practices 13. Avoid stealing the conflict 14. Enhance teacher-student and student-student interactions 15. Develop early warning systems for attendance, behavior, and course completion 16. Confront cognitive challenges to learning 17. Ensure equitable and restorative grading 18. Enhance PLCs 19. Provide empathetic feedback 20. Host honest performance conversations 21. Maintain your social presence 22. Future-proof teachers and students What’s more Leading the Rebound is backed up with all kinds of resources--including VISIBLE LEARNING® research, sample planning tools, and other essential tips and strategies--to provide you with a start-to-finish roadmap for navigating this absolutely critical next leg in our journey toward a "better normal."
Dare to Lead
Author: Brené Brown
Publisher: Random House
ISBN: 0399592520
Category : Business & Economics
Languages : en
Pages : 321
Book Description
#1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part Max docuseries Brené Brown: Atlas of the Heart! ONE OF BLOOMBERG’S BEST BOOKS OF THE YEAR Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In Dare to Lead, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.
Publisher: Random House
ISBN: 0399592520
Category : Business & Economics
Languages : en
Pages : 321
Book Description
#1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part Max docuseries Brené Brown: Atlas of the Heart! ONE OF BLOOMBERG’S BEST BOOKS OF THE YEAR Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In Dare to Lead, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.
The Mind of the Leader
Author: Rasmus Hougaard
Publisher: Harvard Business Press
ISBN: 1633693430
Category : Psychology
Languages : en
Pages : 345
Book Description
Join the global movement that's making corporations more people-centric to achieve great results. The world is facing a global leadership crisis. Seventy-seven percent of leaders think they do a good job of engaging their people, yet 88 percent of employees say their leaders don't engage enough. There is also a high level of suffering in the workplace: 35 percent of employees would forgo a pay raise to see their leaders fired. This is an enormous waste of human talent--despite the fact that $46 billion is spent each year on leadership development. Based on extensive research, including assessments of more than 35,000 leaders and interviews with 250 C-level executives, The Mind of the Leader concludes that organizations and leaders aren't meeting employees' basic human needs of finding meaning, purpose, connection, and genuine happiness in their work. But more than a description of the problem, The Mind of the Leader offers a radical, yet practical, solution. To solve the leadership crisis, organizations need to put people at the center of their strategy. They need to develop managers and executives who lead with three core mental qualities: mindfulness, selflessness, and compassion. Using real-world inspirational examples from Marriott, Accenture, McKinsey & Company, LinkedIn, and many more, The Mind of the Leader shows how this new kind of leadership turns conventional leadership thinking upside down. It represents a radical redefinition of what it takes to be an effective leader--and a practical, hard-nosed solution to every organization's engagement and execution problems.
Publisher: Harvard Business Press
ISBN: 1633693430
Category : Psychology
Languages : en
Pages : 345
Book Description
Join the global movement that's making corporations more people-centric to achieve great results. The world is facing a global leadership crisis. Seventy-seven percent of leaders think they do a good job of engaging their people, yet 88 percent of employees say their leaders don't engage enough. There is also a high level of suffering in the workplace: 35 percent of employees would forgo a pay raise to see their leaders fired. This is an enormous waste of human talent--despite the fact that $46 billion is spent each year on leadership development. Based on extensive research, including assessments of more than 35,000 leaders and interviews with 250 C-level executives, The Mind of the Leader concludes that organizations and leaders aren't meeting employees' basic human needs of finding meaning, purpose, connection, and genuine happiness in their work. But more than a description of the problem, The Mind of the Leader offers a radical, yet practical, solution. To solve the leadership crisis, organizations need to put people at the center of their strategy. They need to develop managers and executives who lead with three core mental qualities: mindfulness, selflessness, and compassion. Using real-world inspirational examples from Marriott, Accenture, McKinsey & Company, LinkedIn, and many more, The Mind of the Leader shows how this new kind of leadership turns conventional leadership thinking upside down. It represents a radical redefinition of what it takes to be an effective leader--and a practical, hard-nosed solution to every organization's engagement and execution problems.
Compassionate School Practices
Author: Christine Mason
Publisher: Corwin
ISBN: 1071820524
Category : Education
Languages : en
Pages : 297
Book Description
Already Ready For What Will Come - SEL For A Culture Of Care Is your school prepared to care for all of the students, staff, and families in your community? Sadly, your school might be the only point of care for many. Be already ready--Establish a compassionate cultural foundation for strong relationships and holistic skills to weather stress, trauma, and promote well-being for your entire school population. Help your school or district use available resources to create a compassionate culture of justice and care for all by leaning into this book’s approach to leadership and social emotional learning. Discover a collaborative visioning process to elevate compassion through dialogue, policies, and protocol. Readers will find: Practical strategies for working with parents and communities Activities for the whole school An implementation framework for elementary, middle, and high school Deeper understanding of trauma, ACEs, and mental health concerns Support for teachers’ mental health What not to do – practices that don’t work, and why In-depth case studies and vignettes Read this and usher in transformational and compassionate change that may be the difference in whatever today, tomorrow, or the next day may bring.
Publisher: Corwin
ISBN: 1071820524
Category : Education
Languages : en
Pages : 297
Book Description
Already Ready For What Will Come - SEL For A Culture Of Care Is your school prepared to care for all of the students, staff, and families in your community? Sadly, your school might be the only point of care for many. Be already ready--Establish a compassionate cultural foundation for strong relationships and holistic skills to weather stress, trauma, and promote well-being for your entire school population. Help your school or district use available resources to create a compassionate culture of justice and care for all by leaning into this book’s approach to leadership and social emotional learning. Discover a collaborative visioning process to elevate compassion through dialogue, policies, and protocol. Readers will find: Practical strategies for working with parents and communities Activities for the whole school An implementation framework for elementary, middle, and high school Deeper understanding of trauma, ACEs, and mental health concerns Support for teachers’ mental health What not to do – practices that don’t work, and why In-depth case studies and vignettes Read this and usher in transformational and compassionate change that may be the difference in whatever today, tomorrow, or the next day may bring.
The Empathetic Workplace
Author: Katharine Manning
Publisher: HarperCollins Leadership
ISBN: 1400220033
Category : Self-Help
Languages : en
Pages : 225
Book Description
This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. This book is crucial for every manager or HR representative who shouldn’t just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor. The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand: Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener. Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don’t yet know but hope to learn. Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates. The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories.
Publisher: HarperCollins Leadership
ISBN: 1400220033
Category : Self-Help
Languages : en
Pages : 225
Book Description
This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. This book is crucial for every manager or HR representative who shouldn’t just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor. The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand: Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener. Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don’t yet know but hope to learn. Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates. The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories.
Chief Inspiration Officer: How to Lead the Team Everyone Wants to Be on
Author: Val Ries
Publisher: Mascot Books/Amplify
ISBN: 9781645438984
Category : Business & Economics
Languages : en
Pages : 168
Book Description
Whether you're gifting it to your ladder-climbing best friend or sliding it under the door of your least favorite manager, Chief Inspiration Officer is a thought-provoking guide filled with stories, strategies, and techniques to achieve your leadership vision. With modern, real-world advice culled from years of experience in the corporate workforce, Val Ries coaches you on how to lead a high-performing team everyone wants to be on. Discover how to... Inspire yourself so you can inspire others Encourage employees to push past their own limitations Guide your team to reach their full potential Communicate with confidence, calm, and ease Create a microculture that thrives no matter the challenges.
Publisher: Mascot Books/Amplify
ISBN: 9781645438984
Category : Business & Economics
Languages : en
Pages : 168
Book Description
Whether you're gifting it to your ladder-climbing best friend or sliding it under the door of your least favorite manager, Chief Inspiration Officer is a thought-provoking guide filled with stories, strategies, and techniques to achieve your leadership vision. With modern, real-world advice culled from years of experience in the corporate workforce, Val Ries coaches you on how to lead a high-performing team everyone wants to be on. Discover how to... Inspire yourself so you can inspire others Encourage employees to push past their own limitations Guide your team to reach their full potential Communicate with confidence, calm, and ease Create a microculture that thrives no matter the challenges.
Fatherhood Is Leadership
Author: Devon Bandison
Publisher:
ISBN: 9781600251214
Category : Family & Relationships
Languages : en
Pages : 182
Book Description
Be the Father - and the Man - You Know You Can Be Fatherhood Is Leadership gives you specific strategies to: - Become an engaged and connected father - Achieve work-life integration and career success - Identify and prioritize what matters most - Step into true leadership at home and in life Use this practical playbook to transform your life from the inside out. Discover for yourself that fatherhood is leadership, and create a life greater than you've ever imagined.
Publisher:
ISBN: 9781600251214
Category : Family & Relationships
Languages : en
Pages : 182
Book Description
Be the Father - and the Man - You Know You Can Be Fatherhood Is Leadership gives you specific strategies to: - Become an engaged and connected father - Achieve work-life integration and career success - Identify and prioritize what matters most - Step into true leadership at home and in life Use this practical playbook to transform your life from the inside out. Discover for yourself that fatherhood is leadership, and create a life greater than you've ever imagined.
Leaders' Playbook
Author: Reldan S. Nadler
Publisher: Richard Moss Seminars
ISBN: 9780975947746
Category : Business & Economics
Languages : en
Pages : 360
Book Description
Closings the Gap Between the Theory & Proctice of EI Leaders' Playbook reveals key secrets and provides specific coaching strategies for raising Emotional Intelligence (EI). These translate to realistic actions you can apply now to enhance your own performance and the performance of the people you lead.
Publisher: Richard Moss Seminars
ISBN: 9780975947746
Category : Business & Economics
Languages : en
Pages : 360
Book Description
Closings the Gap Between the Theory & Proctice of EI Leaders' Playbook reveals key secrets and provides specific coaching strategies for raising Emotional Intelligence (EI). These translate to realistic actions you can apply now to enhance your own performance and the performance of the people you lead.