Author: Timothy R. Clark
Publisher: Berrett-Koehler Publishers
ISBN: 1523087692
Category : Business & Economics
Languages : en
Pages : 189
Book Description
This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
The 4 Stages of Psychological Safety
Author: Timothy R. Clark
Publisher: Berrett-Koehler Publishers
ISBN: 1523087692
Category : Business & Economics
Languages : en
Pages : 189
Book Description
This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
Publisher: Berrett-Koehler Publishers
ISBN: 1523087692
Category : Business & Economics
Languages : en
Pages : 189
Book Description
This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
The Fearless Organization
Author: Amy C. Edmondson
Publisher: John Wiley & Sons
ISBN: 1119477263
Category : Business & Economics
Languages : en
Pages : 181
Book Description
Conquer the most essential adaptation to the knowledge economy The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it’s “safe” to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today’s knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.
Publisher: John Wiley & Sons
ISBN: 1119477263
Category : Business & Economics
Languages : en
Pages : 181
Book Description
Conquer the most essential adaptation to the knowledge economy The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it’s “safe” to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today’s knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.
Psychological Safety
Author: Dan Radecki
Publisher: Academy of Brain-Based Leadership
ISBN: 9781732159501
Category : Change (Psychology)
Languages : en
Pages : 174
Book Description
Both scientific and industry research suggest that paying close attention to psychological safety has tangible benefits, not just to personal health and well-being, but to workplace productivity and performance. In 2015 Google released the findings of some compelling research known as 'The Aristotle Project'. In its quest to build the perfect team, Google assessed the factors common to their high-performing teams. They were shocked to find it was not the background, the experience, or the education of the team members that determined the team's success, but whether psychological safety was present within the team. Most of us understand the importance of physical safety. We protect ourselves and those around us, and know what physical interactions are socially acceptable, helpful, or harmful. Psychological safety, however, is a new frontier. Only now are we beginning to understand its importance and impact, thanks to recent advancements in neuroscience. For example, research shows that a 'hit' to our psychological safety can have a deeper and longer-lasting impact than a 'hit' to our physical selves. In fact, social rejection has the same impact on the brain as a punch to the face. Over time, the pain associated with a physical attack is difficult or impossible to recall. The memory of social rejection, however, even many years after the fact, can elicit the same strength of emotion as it did at the time of the event. When we experience an attack to our psychological safety, our brain is triggered into a stress response. Our cognitive abilities are compromised. Our higher, logical brain, the one responsible for thinking, creativity, decision-making, and self-control, goes off-line. In this derailed stress state we can find it difficult to concentrate, make decisions, or control our emotions. In a psychologically safe climate, people are not afraid to express themselves; they feel accepted and respected. This openness creates a fertile environment for thinking, creativity, innovation, and growth, and leads to more collaborative relationships and an overall improvement in individual and team productivity. So how do you identify and manage the triggers that threaten your psychological safety and hijack your brain? Based on the latest neuroscience research, the S.A.F.E.T.Y. model describes some of the most important social motivators of human behavior. Learn how to implement it in your life and your workplace, to reap the benefits of increased productivity and personal well-being. This revolutionary book offers actionable solutions to key questions that may be holding you (and your team) back from fulfilling your potential: Why am I so anxious and stressed? Why do I continue to do things I don't want to do? Why do I care so much about what others think of me? Why do I self-sabotage? And the most vital question of all: Why can't I change?
Publisher: Academy of Brain-Based Leadership
ISBN: 9781732159501
Category : Change (Psychology)
Languages : en
Pages : 174
Book Description
Both scientific and industry research suggest that paying close attention to psychological safety has tangible benefits, not just to personal health and well-being, but to workplace productivity and performance. In 2015 Google released the findings of some compelling research known as 'The Aristotle Project'. In its quest to build the perfect team, Google assessed the factors common to their high-performing teams. They were shocked to find it was not the background, the experience, or the education of the team members that determined the team's success, but whether psychological safety was present within the team. Most of us understand the importance of physical safety. We protect ourselves and those around us, and know what physical interactions are socially acceptable, helpful, or harmful. Psychological safety, however, is a new frontier. Only now are we beginning to understand its importance and impact, thanks to recent advancements in neuroscience. For example, research shows that a 'hit' to our psychological safety can have a deeper and longer-lasting impact than a 'hit' to our physical selves. In fact, social rejection has the same impact on the brain as a punch to the face. Over time, the pain associated with a physical attack is difficult or impossible to recall. The memory of social rejection, however, even many years after the fact, can elicit the same strength of emotion as it did at the time of the event. When we experience an attack to our psychological safety, our brain is triggered into a stress response. Our cognitive abilities are compromised. Our higher, logical brain, the one responsible for thinking, creativity, decision-making, and self-control, goes off-line. In this derailed stress state we can find it difficult to concentrate, make decisions, or control our emotions. In a psychologically safe climate, people are not afraid to express themselves; they feel accepted and respected. This openness creates a fertile environment for thinking, creativity, innovation, and growth, and leads to more collaborative relationships and an overall improvement in individual and team productivity. So how do you identify and manage the triggers that threaten your psychological safety and hijack your brain? Based on the latest neuroscience research, the S.A.F.E.T.Y. model describes some of the most important social motivators of human behavior. Learn how to implement it in your life and your workplace, to reap the benefits of increased productivity and personal well-being. This revolutionary book offers actionable solutions to key questions that may be holding you (and your team) back from fulfilling your potential: Why am I so anxious and stressed? Why do I continue to do things I don't want to do? Why do I care so much about what others think of me? Why do I self-sabotage? And the most vital question of all: Why can't I change?
The Psychology of Safety Handbook
Author: E. Scott Geller
Publisher: CRC Press
ISBN: 1420032569
Category : Medical
Languages : en
Pages : 560
Book Description
You cannot improve your organization's safety performance to enviable levels without addressing human behavior and attitude effectively. The only comprehensive reference on the psychology of the human dynamics of safety, The Psychology of Safety Handbook shows you how to apply psychology to improve safety and health in your organization. Dr. Geller
Publisher: CRC Press
ISBN: 1420032569
Category : Medical
Languages : en
Pages : 560
Book Description
You cannot improve your organization's safety performance to enviable levels without addressing human behavior and attitude effectively. The only comprehensive reference on the psychology of the human dynamics of safety, The Psychology of Safety Handbook shows you how to apply psychology to improve safety and health in your organization. Dr. Geller
The Journeyman Life
Author: Tony C. Daloisio
Publisher: Greenleaf Book Group
ISBN: 1632994755
Category : Self-Help
Languages : en
Pages : 253
Book Description
The Path to Being a Better Man Many modern men are consumed by anger, frustration, aggression, and fear. We are unable to connect effectively as a spouse, a father, a friend, and even a leader. We push people away, lash out at those we love the most, and keep our inner struggles to ourselves. This disjunction from the outside world poisons our relationships and threatens our ability to find true fulfillment. But there is a path to a better version of the modern man. By confronting the inner challenges that inform our outward behaviors, we can reshape ourselves. With help and courage, we can set off on a new journey toward better relationships, more honest and effective communication, and an overall better life. Tony C. Daloisio harnesses over thirty years of professional experience as a practicing psychologist and researcher, as well as his own personal journey, to illuminate the road to a well lived life. The path—and the journeyman—will never be perfect, but the journey itself will lead to lasting positive change for ourselves and for our loved ones.
Publisher: Greenleaf Book Group
ISBN: 1632994755
Category : Self-Help
Languages : en
Pages : 253
Book Description
The Path to Being a Better Man Many modern men are consumed by anger, frustration, aggression, and fear. We are unable to connect effectively as a spouse, a father, a friend, and even a leader. We push people away, lash out at those we love the most, and keep our inner struggles to ourselves. This disjunction from the outside world poisons our relationships and threatens our ability to find true fulfillment. But there is a path to a better version of the modern man. By confronting the inner challenges that inform our outward behaviors, we can reshape ourselves. With help and courage, we can set off on a new journey toward better relationships, more honest and effective communication, and an overall better life. Tony C. Daloisio harnesses over thirty years of professional experience as a practicing psychologist and researcher, as well as his own personal journey, to illuminate the road to a well lived life. The path—and the journeyman—will never be perfect, but the journey itself will lead to lasting positive change for ourselves and for our loved ones.
Transforming Teamwork
Author: Diane P. Zimmerman
Publisher: Corwin
ISBN: 1544319894
Category : Education
Languages : en
Pages : 281
Book Description
Discover how psychological safety, constructive conflict, and actionable learning create a powerful triple helix to transform teams! In this ground-breaking resource, three experts in the field of education and teamwork each present one of three strands that, when woven together, support teamwork and forge collaborative interactions into a transformative way of working. You’ll learn approaches, processes and tools to overcome common obstacles to team effectiveness such as feelings of futility, anxiety, and poor morale. Drawing on research and practical experience the authors identify strategies and tools that show how to: Build psychological safety, where teams work towards resilient interpersonal relationships Use constructive conflict as a powerful catalyst for team learning and transformation Inquire into problems of practice to transform capabilities and produce actionable learning Acquire ways to develop mindful, thoughtful, and constructive teams where authentic communication drives group awareness and clear processes and goals. Acquire ways to develop mindful, thoughtful, and constructive teams where authentic communication drives group awareness and clear processes and goals.
Publisher: Corwin
ISBN: 1544319894
Category : Education
Languages : en
Pages : 281
Book Description
Discover how psychological safety, constructive conflict, and actionable learning create a powerful triple helix to transform teams! In this ground-breaking resource, three experts in the field of education and teamwork each present one of three strands that, when woven together, support teamwork and forge collaborative interactions into a transformative way of working. You’ll learn approaches, processes and tools to overcome common obstacles to team effectiveness such as feelings of futility, anxiety, and poor morale. Drawing on research and practical experience the authors identify strategies and tools that show how to: Build psychological safety, where teams work towards resilient interpersonal relationships Use constructive conflict as a powerful catalyst for team learning and transformation Inquire into problems of practice to transform capabilities and produce actionable learning Acquire ways to develop mindful, thoughtful, and constructive teams where authentic communication drives group awareness and clear processes and goals. Acquire ways to develop mindful, thoughtful, and constructive teams where authentic communication drives group awareness and clear processes and goals.
Teaming
Author: Amy C. Edmondson
Publisher: John Wiley & Sons
ISBN: 1118216768
Category : Business & Economics
Languages : en
Pages : 359
Book Description
New breakthrough thinking in organizational learning, leadership, and change Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities. The pace of change and the fluidity of most work structures means that it's not really about creating effective teams anymore, but instead about leading effective teaming. Teaming shows that organizations learn when the flexible, fluid collaborations they encompass are able to learn. The problem is teams, and other dynamic groups, don't learn naturally. Edmondson outlines the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming, leaders can shape these factors by encouraging reflection, creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success and failure. Presents a clear explanation of practical management concepts for increasing learning capability for business results Introduces a framework that clarifies how learning processes must be altered for different kinds of work Explains how Collaborative Learning works, and gives tips for how to do it well Includes case-study research on Intermountain healthcare, Prudential, GM, Toyota, IDEO, the IRS, and both Cincinnati and Minneapolis Children's Hospitals, among others Based on years of research, this book shows how leaders can make organizational learning happen by building teams that learn.
Publisher: John Wiley & Sons
ISBN: 1118216768
Category : Business & Economics
Languages : en
Pages : 359
Book Description
New breakthrough thinking in organizational learning, leadership, and change Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities. The pace of change and the fluidity of most work structures means that it's not really about creating effective teams anymore, but instead about leading effective teaming. Teaming shows that organizations learn when the flexible, fluid collaborations they encompass are able to learn. The problem is teams, and other dynamic groups, don't learn naturally. Edmondson outlines the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming, leaders can shape these factors by encouraging reflection, creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success and failure. Presents a clear explanation of practical management concepts for increasing learning capability for business results Introduces a framework that clarifies how learning processes must be altered for different kinds of work Explains how Collaborative Learning works, and gives tips for how to do it well Includes case-study research on Intermountain healthcare, Prudential, GM, Toyota, IDEO, the IRS, and both Cincinnati and Minneapolis Children's Hospitals, among others Based on years of research, this book shows how leaders can make organizational learning happen by building teams that learn.
Psychological Safety
Author: Hans Van Der Loo
Publisher:
ISBN:
Category :
Languages : en
Pages : 160
Book Description
The best kept secret for fearless performance? Psychological safety. It creates a climate where trust is coupled with candor and the desire to make a difference.Psychological safety creates a sense of belonging, it encourages people to express their views, to openly discuss mistakes, to challenge the status quo and to feel responsible for a positive working climate. It leads to demonstrable improvements in ownership, collaboration, learning, creativity and performance.Based on years of practical experience and a broad knowledge of the scientific literature, the authors provide a practical and easy applicable framework to move step by step towards a psychological safe work climate. Discover the escape from cultures of fear and get rid of safety leaks.#1 Bestseller in the NetherlandsHANS VAN DER LOO is co-founder of EnergyFinder and author of several management best sellers in the field of vision, cultural change and energetic work cultures.JORIENE BEKS is an expert in creating psychological safety. Using her extensive practical experience, she knows how to set people and teams in motion in a well-founded, enthusiastic and down-to-earth manner.
Publisher:
ISBN:
Category :
Languages : en
Pages : 160
Book Description
The best kept secret for fearless performance? Psychological safety. It creates a climate where trust is coupled with candor and the desire to make a difference.Psychological safety creates a sense of belonging, it encourages people to express their views, to openly discuss mistakes, to challenge the status quo and to feel responsible for a positive working climate. It leads to demonstrable improvements in ownership, collaboration, learning, creativity and performance.Based on years of practical experience and a broad knowledge of the scientific literature, the authors provide a practical and easy applicable framework to move step by step towards a psychological safe work climate. Discover the escape from cultures of fear and get rid of safety leaks.#1 Bestseller in the NetherlandsHANS VAN DER LOO is co-founder of EnergyFinder and author of several management best sellers in the field of vision, cultural change and energetic work cultures.JORIENE BEKS is an expert in creating psychological safety. Using her extensive practical experience, she knows how to set people and teams in motion in a well-founded, enthusiastic and down-to-earth manner.
The Ideal Team Player
Author: Patrick M. Lencioni
Publisher: John Wiley & Sons
ISBN: 1119209617
Category : Business & Economics
Languages : en
Pages : 195
Book Description
In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.
Publisher: John Wiley & Sons
ISBN: 1119209617
Category : Business & Economics
Languages : en
Pages : 195
Book Description
In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.
Steps to Safety Culture Excellence
Author: Terry L. Mathis
Publisher: John Wiley & Sons
ISBN: 1118530241
Category : Technology & Engineering
Languages : en
Pages : 221
Book Description
Provides a clear road map to instilling a culture of safety excellence in any organization Did you know that accidental injury is among the top ten leading causes of death in every age group? With this book as your guide, you'll learn how to help your organization develop, implement, and sustain Safety Culture Excellence, vital for the protection of and improvement in the quality of life for everyone who works there. STEPS to Safety Culture Excellence is based on the authors' firsthand experience working with international organizations in every major industry that have successfully developed and implemented ongoing cultures of safety excellence. Whether your organization is a small regional firm or a large multinational corporation, you'll find that the STEPS process enables you to instill Safety Culture Excellence within your organization. STEPS (Strategic Targets for Excellent Performance in Safety) demystifies the process of developing Safety Culture Excellence by breaking it down into small logical, internally led tasks. You'll be guided through a sequence of STEPS that makes it possible to: Create a culture of excellence that is reinforced and empowered at every level Develop the capability within the culture to identify, prioritize, and solve safety problems and challenges Maintain and continuously improve the performance of your organization's safety culture Although this book is dedicated to safety, the tested and proven STEPS process can be used to promote excellence in any aspect of organizational performance. By optimizing the safety culture in your organization, you will give the people you work with the skills and knowledge to not only minimize the risk of an on-the-job accident, but also to lead safe, healthy lives outside of work.
Publisher: John Wiley & Sons
ISBN: 1118530241
Category : Technology & Engineering
Languages : en
Pages : 221
Book Description
Provides a clear road map to instilling a culture of safety excellence in any organization Did you know that accidental injury is among the top ten leading causes of death in every age group? With this book as your guide, you'll learn how to help your organization develop, implement, and sustain Safety Culture Excellence, vital for the protection of and improvement in the quality of life for everyone who works there. STEPS to Safety Culture Excellence is based on the authors' firsthand experience working with international organizations in every major industry that have successfully developed and implemented ongoing cultures of safety excellence. Whether your organization is a small regional firm or a large multinational corporation, you'll find that the STEPS process enables you to instill Safety Culture Excellence within your organization. STEPS (Strategic Targets for Excellent Performance in Safety) demystifies the process of developing Safety Culture Excellence by breaking it down into small logical, internally led tasks. You'll be guided through a sequence of STEPS that makes it possible to: Create a culture of excellence that is reinforced and empowered at every level Develop the capability within the culture to identify, prioritize, and solve safety problems and challenges Maintain and continuously improve the performance of your organization's safety culture Although this book is dedicated to safety, the tested and proven STEPS process can be used to promote excellence in any aspect of organizational performance. By optimizing the safety culture in your organization, you will give the people you work with the skills and knowledge to not only minimize the risk of an on-the-job accident, but also to lead safe, healthy lives outside of work.