The Professional Telemarketers Handbook PDF Download
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Author: Elwyn Coventry
Publisher: Topsy Publishing
ISBN: 0646986538
Category : Business & Economics
Languages : en
Pages : 72
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Book Description
The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.
Author: Elwyn Coventry
Publisher: Topsy Publishing
ISBN: 0646986538
Category : Business & Economics
Languages : en
Pages : 72
Get Book Here
Book Description
The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.
Author: FRANK DAPPAH
Publisher: OSTRICH PUBLISHERS
ISBN:
Category : Business & Economics
Languages : en
Pages : 96
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Book Description
The Telesales handbook is an easy-to-digest guide on how to sell any product or service over the phone. One of the best books for sales reps and among the best telesales books. Quickly learn which products and services are best suited for phone sales, learn how to create your very own calling scripts with examples from other successful companies. This book will also serve as a very useful guide to help you develop a winning telesales and telemarketing strategy.
Author:
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 152
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Book Description
Author: Barry Z. Masser
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 344
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Book Description
Here are over 200 ready-to-use telemarketing scripts that can increase your effectiveness in every area of selling by phone. Included are openers that immediately grab a prospect's interest and identify specific needs, as well as scores of compelling product descriptions and special inducements you can use to quickly close almost every sale.
Author: Sandra Ambrose
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 296
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Book Description
Author: Michael J. Thomas
Publisher: Gower Publishing, Ltd.
ISBN: 9780566074417
Category : Business & Economics
Languages : en
Pages : 688
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Book Description
This edition has been revised to include new chapters on subjects as diverse as relationship marketing and international marketing research. The 36 contributors are all acknowledged leaders in their chosen field, with practical experience of marketing.
Author: Jeff Davidson
Publisher: Simon and Schuster
ISBN: 1632201267
Category : House & Home
Languages : en
Pages : 526
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Book Description
The ultimate guide to streamlining your life. Life moves too quickly these days, as technology, work, and personal commitments make it almost impossible to relax and enjoy life. Finding yourself stressed over the clutter in your kitchen or the mass of paper in front of your computer? Relax. This book will help. Filled with tips on how to uncomplicate your daily routine, eliminate stress at home and work, and more, this book will help you free up your time so you can once again enjoy doing the things you love. Author Jeff Davidson has compiled more than 1,000 ways to simplify your life. Divided into sections for easy reference, this book will show you ways you can eliminate stress in your home, your personal life, and your professional life. You will learn the six questions you should ask yourself before buying something new, the most efficient way to clean your pots and pans, the pay-ahead technique to get yourself out of debt, ways to make your commute more comfortable, and advice on hassle-free vacation planning for you and your family. Simpler Living Handbook is the guide you’ve been looking for to lead the peaceful, productive life you’ve always wanted.
Author: Keith Dawson
Publisher: CRC Press
ISBN: 1040160670
Category : Computers
Languages : en
Pages : 153
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Book Description
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im
Author: Darlene Maciuba-Koppel
Publisher: Sterling Publishing (NY)
ISBN:
Category : Business & Economics
Languages : en
Pages : 196
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Book Description
Author: Anthony J. lozzi
Publisher: iUniverse
ISBN: 1475918011
Category : Self-Help
Languages : en
Pages : 286
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Book Description
The Sales Success Handbook is a comprehensive and easy-to-use guide for anyone who wants to enjoy the financial and personal rewards of highly effective selling. Best-selling author Tony Iozzi provides a realistic, 'no-nonsense' formula for achieving Sales Excellence. He details the major strategies and systems used by higly successful salespeople, and outlines the critical 12 steps in the successful selling process. reap higher personal and financial rewards master proven techniques of direct selling build a profitable client register approach your prospective clients get the order design and apply an effective client service program turn clients into advocates and keep them loyal to you increase sales and recognition through effective public relations organize to increase productivity design a business plan that really works The Sales Success Handbook includes a very practical and unique 'Directory for performance self-diagnosis' that helps you to meet a wide range of day-to-day sales challenges such as low productivity, making sales but not enough income, inability to find enough customers, or a loss of self-motivation. Whether you want to sell insurance, cars, cosmetics, houses or any other product or service directly to the consumer, this difinitive work on professional selling will help you to develop your own personal, workable sales system that gets the results you really want. At its heart lies a philosophy of self-motivation, integrity, honesty and self-esteem. The Sales Success Handbook will show you how to realize your outstanding sales future. Make it yours.
