Technology options for engaging respondents in self-administered questionnaires and remote interviewing

Technology options for engaging respondents in self-administered questionnaires and remote interviewing PDF Author: Sarah L. Cook
Publisher: RTI Press
ISBN:
Category : Education
Languages : en
Pages : 20

Get Book Here

Book Description
Moving away from in-person interviewing and toward self-administered questionnaires (SAQs) reduces costs but also raises questions about data quality. Without an interviewer present, respondents may lose their engagement with the survey, leading to breakoffs and greater measurement error. One way to potentially reduce these errors is to leverage new technologies to enhance respondent engagement. Another is to use remote interviewers, which is more budget-friendly than in-person interviewers. In this paper, we describe new technology options to keep respondents engaged with SAQs and harness remote interviewing capabilities: mobile data collection, short message service and instant messaging, video interviewing, and virtual worlds. Drawing from literature and professional experience, we discuss the functioning and implications of these recent technologies for respondent engagement and additional indicators, such as respondent burden, accuracy, and retention. This paper serves as a starting point for researchers considering technological options for conducting SAQs or remote interviews to reduce costs while continuing to engage respondents without sacrificing quality.

Technology options for engaging respondents in self-administered questionnaires and remote interviewing

Technology options for engaging respondents in self-administered questionnaires and remote interviewing PDF Author: Sarah L. Cook
Publisher: RTI Press
ISBN:
Category : Education
Languages : en
Pages : 20

Get Book Here

Book Description
Moving away from in-person interviewing and toward self-administered questionnaires (SAQs) reduces costs but also raises questions about data quality. Without an interviewer present, respondents may lose their engagement with the survey, leading to breakoffs and greater measurement error. One way to potentially reduce these errors is to leverage new technologies to enhance respondent engagement. Another is to use remote interviewers, which is more budget-friendly than in-person interviewers. In this paper, we describe new technology options to keep respondents engaged with SAQs and harness remote interviewing capabilities: mobile data collection, short message service and instant messaging, video interviewing, and virtual worlds. Drawing from literature and professional experience, we discuss the functioning and implications of these recent technologies for respondent engagement and additional indicators, such as respondent burden, accuracy, and retention. This paper serves as a starting point for researchers considering technological options for conducting SAQs or remote interviews to reduce costs while continuing to engage respondents without sacrificing quality.

Advances in Questionnaire Design, Development, Evaluation and Testing

Advances in Questionnaire Design, Development, Evaluation and Testing PDF Author: Paul C. Beatty
Publisher: John Wiley & Sons
ISBN: 1119263638
Category : Mathematics
Languages : en
Pages : 817

Get Book Here

Book Description
A new and updated definitive resource for survey questionnaire testing and evaluation Building on the success of the first Questionnaire Development, Evaluation, and Testing (QDET) conference in 2002, this book brings together leading papers from the Second International Conference on Questionnaire Design, Development, Evaluation, and Testing (QDET2) held in 2016. The volume assesses the current state of the art and science of QDET; examines the importance of methodological attention to the questionnaire in the present world of information collection; and ponders how the QDET field can anticipate new trends and directions as information needs and data collection methods continue to evolve. Featuring contributions from international experts in survey methodology, Advances in Questionnaire Design, Development, Evaluation and Testing includes latest insights on question characteristics, usability testing, web probing, and other pretesting approaches, as well as: Recent developments in the design and evaluation of digital and self-administered surveys Strategies for comparing and combining questionnaire evaluation methods Approaches for cross-cultural and cross-national questionnaire development New data sources and methodological innovations during the last 15 years Case studies and practical applications Advances in Questionnaire Design, Development, Evaluation and Testing serves as a forum to prepare researchers to meet the next generation of challenges, making it an excellent resource for researchers and practitioners in government, academia, and the private sector.

How to Conduct Self-Administered and Mail Surveys

How to Conduct Self-Administered and Mail Surveys PDF Author:
Publisher: SAGE
ISBN: 9780761925620
Category : Medical
Languages : en
Pages : 266

Get Book Here

Book Description
The Kit is for students in undergraduate and graduate classes in the social and health sciences and for individuals in the public and private sectors who are responsible for conducting and using surveys.

Research Methods for Students, Academics and Professionals

Research Methods for Students, Academics and Professionals PDF Author: Kirsty Williamson
Publisher: Elsevier
ISBN: 178063420X
Category : Language Arts & Disciplines
Languages : en
Pages : 373

Get Book Here

Book Description
Research is such an important subject for information professionals that there will always be a need for effective guides to it. Research skills are a prerequisite for those who want to work successfully in information environments, an essential set of tools which enable information workers to become information professionals. This book focuses on producing critical consumers of research. It also goes some way towards producing researchers in the fields of information management and systems.The first edition of this book was enthusiastically received by researchers, students and information professionals in Australia and beyond. Reviews of the first edition considered it a "a worthwhile addition to any information professional's or research student's reference shelf (Archives & Manuscripts). This new edition has an additional chapter on ethics, to address the importance of the ethical implications of research. It also has (as did the first edition) two unique characteristics: it is Australian-focused, distinctive among research texts for information professionals; and it has a multi-disciplinary focus, with its authors being drawn from information management (librarianship, archives and recordkeeping) and information systems. The numerous examples throughout the book are drawn from these multiple disciplines. The first edition of this book was road-tested with students from several disciplines who are studying in several universities. Its Introduction noted that "In research terms, the content have been refereed and found to be authoritative!" To this can be added the many satisfied users of the first edition.

Usability Testing for Survey Research

Usability Testing for Survey Research PDF Author: Emily Geisen
Publisher: Morgan Kaufmann
ISBN: 0128036818
Category : Computers
Languages : en
Pages : 252

Get Book Here

Book Description
Usability Testing for Survey Research provides researchers with a guide to the tools necessary to evaluate, test, and modify surveys in an iterative method during the survey pretesting process. It includes examples that apply usability to any type of survey during any stage of development, along with tactics on how to tailor usability testing to meet budget and scheduling constraints. The book's authors distill their experience to provide tips on how usability testing can be applied to paper surveys, mixed-mode surveys, interviewer-administered tools, and additional products. Readers will gain an understanding of usability and usability testing and why it is needed for survey research, along with guidance on how to design and conduct usability tests, analyze and report findings, ideas for how to tailor usability testing to meet budget and schedule constraints, and new knowledge on how to apply usability testing to other survey-related products, such as project websites and interviewer administered tools. - Explains how to design and conduct usability tests and analyze and report the findings - Includes examples on how to conduct usability testing on any type of survey, from a simple three-question survey on a mobile device, to a complex, multi-page establishment survey - Presents real-world examples from leading usability and survey professionals, including a diverse collection of case studies and considerations for using and combining other methods - Discusses the facilities, materials, and software needed for usability testing, including in-lab testing, remote testing, and eye tracking

Envisioning the Survey Interview of the Future

Envisioning the Survey Interview of the Future PDF Author: Frederick G. Conrad
Publisher: John Wiley & Sons
ISBN: 0470183365
Category : Mathematics
Languages : en
Pages : 315

Get Book Here

Book Description
Praise forEnvisioning the Survey Interview of the Future "This book is an excellent introduction to some brave new technologies . . . and their possible impacts on the way surveys might be conducted. Anyone interested in the future of survey methodology should read this book." -Norman M. Bradburn, PhD, National Opinion Research Center, University of Chicago "Envisioning the Survey Interview of the Future gathers some of the brightest minds in alternative methods of gathering self-report data, with an eye toward the future self-report sample survey. Conrad and Schober, by assembling a group of talented survey researchers and creative inventors of new software-based tools to gather information from human subjects, have created a volume of importance to all interested in imagining future ways of interviewing." -Robert M. Groves, PhD, Survey Research Center, University of Michigan This collaboration provides extensive insight into the impact of communication technology on survey research As previously unimaginable communication technologies rapidly become commonplace, survey researchers are presented with both opportunities and obstacles when collecting and interpreting data based on human response. Envisioning the Survey Interview of the Future explores the increasing influence of emerging technologies on the data collection process and, in particular, self-report data collection in interviews, providing the key principles for using these new modes of communication. With contributions written by leading researchers in the fields of survey methodology and communication technology, this compilation integrates the use of modern technological developments with established social science theory. The book familiarizes readers with these new modes of communication by discussing the challenges to accuracy, legitimacy, and confidentiality that researchers must anticipate while collecting data, and it also provides tools for adopting new technologies in order to obtain high-quality results with minimal error or bias. Envisioning the Survey Interview of the Future addresses questions that researchers in survey methodology and communication technology must consider, such as: How and when should new communication technology be adopted in the interview process? What are the principles that extend beyond particular technologies? Why do respondents answer questions from a computer differently than questions from a human interviewer? How can systems adapt to respondents' thinking and feeling? What new ethical concerns about privacy and confidentiality are raised from using new communication technologies? With its multidisciplinary approach, extensive discussion of existing and future technologies, and practical guidelines for adopting new technology, Envisioning the Survey Interview of the Future is an essential resource for survey methodologists, questionnaire designers, and communication technologists in any field that conducts survey research. It also serves as an excellent supplement for courses in research methods at the upper-undergraduate or graduate level.

International Handbook of Survey Methodology

International Handbook of Survey Methodology PDF Author: Edith D. de Leeuw
Publisher: Routledge
ISBN: 113691062X
Category : Psychology
Languages : en
Pages : 560

Get Book Here

Book Description
Taking into account both traditional and emerging modes, this comprehensive new Handbook covers all major methodological and statistical issues in designing and analyzing surveys. With contributions from the world's leading survey methodologists and statisticians, this invaluable new resource provides guidance on collecting survey data and creating meaningful results. Featuring examples from a variety of countries, the book reviews such things as how to deal with sample designs, write survey questions, and collect data on the Internet. A thorough review of the procedures associated with multiple modes of collecting sample survey information and applying that combination of methods that fit the situation best is included. The International Handbook of Survey Methodology opens with the foundations of survey design, ranging from sources of error, to ethical issues. This is followed by a section on design that reviews sampling challenges and tips on writing and testing questions for multiple methods. Part three focuses on data collection, from face-to-face interviews, to Internet and interactive voice response, to special challenges involved in mixing these modes within one survey. Analyzing data from both simple and complex surveys is then explored, as well as procedures for adjusting data. The book concludes with a discussion of maintaining quality. Intended for advanced students and researchers in the behavioral, social, and health sciences, this "must have" resource will appeal to those interested in conducting or using survey data from anywhere in the world, especially those interested in comparing results across countries. The book also serves as a state-of-the-art text for graduate level courses and seminars on survey methodology. A companion website contains additional readings and examples.

Social Science Research

Social Science Research PDF Author: Anol Bhattacherjee
Publisher: CreateSpace
ISBN: 9781475146127
Category : Science
Languages : en
Pages : 156

Get Book Here

Book Description
This book is designed to introduce doctoral and graduate students to the process of conducting scientific research in the social sciences, business, education, public health, and related disciplines. It is a one-stop, comprehensive, and compact source for foundational concepts in behavioral research, and can serve as a stand-alone text or as a supplement to research readings in any doctoral seminar or research methods class. This book is currently used as a research text at universities on six continents and will shortly be available in nine different languages.

Egocentric Network Analysis

Egocentric Network Analysis PDF Author: Brea L. Perry
Publisher: Structural Analysis in the Soc
ISBN: 110713143X
Category : Political Science
Languages : en
Pages : 371

Get Book Here

Book Description
An in-depth, comprehensive and practical guide to egocentric network analysis, focusing on fundamental theoretical, research design, and analytic issues.

Conducting Online Surveys

Conducting Online Surveys PDF Author: Valerie M. Sue
Publisher: SAGE
ISBN: 1412992257
Category : Computers
Languages : en
Pages : 265

Get Book Here

Book Description
This book addresses the needs of researchers who want to conduct surveys online. Issues discussed include sampling from online populations, developing online and mobile questionnaires, and administering electronic surveys, are unique to digital surveys. Others, like creating reliable and valid survey questions, data analysis strategies, and writing the survey report, are common to all survey environments. This single resource captures the particulars of conducting digital surveys from start to finish