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Author: Arlie Russell Hochschild
Publisher: Univ of California Press
ISBN: 0520951859
Category : Social Science
Languages : en
Pages : 352
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Book Description
In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant’s job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector’s job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company’s commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us. On the basis of this book, Hochschild was featured in Key Sociological Thinkers, edited by Rob Stones. This book was also the winner of the Charles Cooley Award in 1983, awarded by the American Sociological Association and received an honorable mention for the C. Wright Mills Award.
Author: Arlie Russell Hochschild
Publisher: Univ of California Press
ISBN: 0520951859
Category : Social Science
Languages : en
Pages : 352
Get Book Here
Book Description
In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant’s job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector’s job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company’s commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us. On the basis of this book, Hochschild was featured in Key Sociological Thinkers, edited by Rob Stones. This book was also the winner of the Charles Cooley Award in 1983, awarded by the American Sociological Association and received an honorable mention for the C. Wright Mills Award.
Author: Arlie Russell Hochschild
Publisher: The New Press
ISBN: 1620973987
Category : Political Science
Languages : en
Pages : 305
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Book Description
The National Book Award Finalist and New York Times bestseller that became a guide and balm for a country struggling to understand the election of Donald Trump "A generous but disconcerting look at the Tea Party. . . . This is a smart, respectful and compelling book." —Jason DeParle, The New York Times Book Review When Donald Trump won the 2016 presidential election, a bewildered nation turned to Strangers in Their Own Land to understand what Trump voters were thinking when they cast their ballots. Arlie Hochschild, one of the most influential sociologists of her generation, had spent the preceding five years immersed in the community around Lake Charles, Louisiana, a Tea Party stronghold. As Jedediah Purdy put it in the New Republic, "Hochschild is fascinated by how people make sense of their lives. . . . [Her] attentive, detailed portraits . . . reveal a gulf between Hochchild's 'strangers in their own land' and a new elite." Already a favorite common read book in communities and on campuses across the country and called "humble and important" by David Brooks and "masterly" by Atul Gawande, Hochschild's book has been lauded by Noam Chomsky, New Orleans mayor Mitch Landrieu, and countless others. The paperback edition features a new afterword by the author reflecting on the election of Donald Trump and the other events that have unfolded both in Louisiana and around the country since the hardcover edition was published, and also includes a readers' group guide at the back of the book.
Author: Arlie Hochschild
Publisher: Penguin
ISBN: 1101575514
Category : Social Science
Languages : en
Pages : 353
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Book Description
An updated edition of a standard in its field that remains relevant more than thirty years after its original publication. Over thirty years ago, sociologist and University of California, Berkeley professor Arlie Hochschild set off a tidal wave of conversation and controversy with her bestselling book, The Second Shift. Hochschild's examination of life in dual-career housholds finds that, factoring in paid work, child care, and housework, working mothers put in one month of labor more than their spouses do every year. Updated for a workforce that is now half female, this edition cites a range of updated studies and statistics, with an afterword from Hochschild that addresses how far working mothers have come since the book's first publication, and how much farther we all still must go.
Author: QuickRead
Publisher: QuickRead.com
ISBN:
Category : Study Aids
Languages : en
Pages : 17
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Book Description
Learn about the commercialization of human feeling. Does your job require you to engage in emotional labor? That is, are you required to bury your true feelings, slap on a smile, and engage with customers as if everything is fine? We see people who work in customer service do this every day. People like waitresses and flight attendants shockingly maintain an upbeat attitude throughout their day as they interact with hundreds of customers. While many people believe these types of jobs don’t require much labor, they actually require some of the toughest skills that we don’t often discuss: emotional labor. Each day these employees must hold back their emotions, keep their cool, and avoid getting upset. But what’s the true cost of this “emotional work?” From a humanist and feminist perspective, Hochschild describes the toll this process of estrangement has on our personal feelings and its role in becoming an “occupational hazard” in one-third of Amerca’s workforce. As you read, you’ll learn how emotional labor is used as currency in today's society and why women find their jobs more taxing than men. Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. DISCLAIMER: This book summary is meant as a preview and not a replacement for the original work. If you like this summary please consider purchasing the original book to get the full experience as the original author intended it to be. If you are the original author of any book on QuickRead and want us to remove it, please contact us at
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Author: R. Stones
Publisher: NYU Press
ISBN: 0814781152
Category : Social Science
Languages : en
Pages : 384
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Book Description
A clear and manageable overview of major sociological developments for the lay reader Despite the fact that most of us think often about society and social life, few of us have had extensive schooling in how to organize or structure such thought. Guided by the belief that the sociological imagination is impoverished if accessible only to a handful of specialists, Key Sociological Thinkers provides the lay reader with a clear and manageable overview of the major sociological developments from Marx to the present day. Twenty-one concise, thorough chapters introduce the key thinkers in the field; their driving impulses, issues central to their work, substantive examples of the theory in action, their legacy, as well as reading lists meant to stimulate further research. The book's range includes not only canonical figures, such as Marx, Weber, and Durkheim, but feminist, post-structuralist, and post-colonialist thinkers of recent decades, including Nancy Chodorow, Michel Foucault, and Stuart Hall. Other sociologists and social theorists overed include Sigmund Freud, Georg Simmel, Herbert Blumer, Talcott Parsons, Robert Merton, Simone de Beauvoir, Norbert Elias, Erving Goffman, David Lockwood, Harold Garfinkel, Louis Althusser, Jurgen Habermas, Pierre Bourdieu, Arlie Hochschild, and Anthony Giddens. Key Sociological Thinkers is ideal for students new to the field, veterans looking to brush up, and anyone eager to expand their understanding of the world in which we live.
Author: Arlie Russell Hochschild
Publisher: Macmillan
ISBN: 0805044701
Category : Business & Economics
Languages : en
Pages : 354
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Book Description
Hochschild's groundbreaking study exposes our crunch-time world and reveals how, after the first shift at work and the second at home, comes the third, and hardest, shift of repairing the damage created by the first two.
Author: Arlie Russell Hochschild
Publisher: Metropolitan Books
ISBN: 1429963093
Category : Social Science
Languages : en
Pages : 355
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Book Description
From the famed author of the bestselling The Second Shift and The Time Bind, a pathbreaking look at the transformation of private life in our for-profit world The family has long been a haven in a heartless world, the one place immune to market forces and economic calculations, where the personal, the private, and the emotional hold sway. Yet as Arlie Russell Hochschild shows in The Outsourced Self, that is no longer the case: everything that was once part of private life—love, friendship, child rearing—is being transformed into packaged expertise to be sold back to confused, harried Americans. Drawing on hundreds of interviews and original research, Hochschild follows the incursions of the market into every stage of intimate life. From dating services that train you to be the CEO of your love life to wedding planners who create a couple's "personal narrative"; from nameologists (who help you name your child) to wantologists (who help you name your goals); from commercial surrogate farms in India to hired mourners who will scatter your loved one's ashes in the ocean of your choice—Hochschild reveals a world in which the most intuitive and emotional of human acts have become work for hire. Sharp and clear-eyed, Hochschild is full of sympathy for overstressed, outsourcing Americans, even as she warns of the market's threat to the personal realm they are striving so hard to preserve.
Author: Stanislas Dehaene
Publisher: Penguin
ISBN: 1101152400
Category : Science
Languages : en
Pages : 567
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Book Description
A renowned cognitive neuroscientist?s fascinating and highly informative account of how the brain acquires reading How can a few black marks on a white page evoke an entire universe of sounds and meanings? In this riveting investigation, Stanislas Dehaene provides an accessible account of the brain circuitry of reading and explores what he calls the ?reading paradox?: Our cortex is the product of millions of years of evolution in a world without writing, so how did it adapt to recognize words? Reading in the Brain describes pioneering research on how we process language, revealing the hidden logic of spelling and the existence of powerful unconscious mechanisms for decoding words of any size, case, or font. Dehaene?s research will fascinate not only readers interested in science and culture, but also educators concerned with debates on how we learn to read, and who wrestle with pathologies such as dyslexia. Like Steven Pinker, Dehaene argues that the mind is not a blank slate: Writing systems across all cultures rely on the same brain circuits, and reading is only possible insofar as it fits within the limits of a primate brain. Setting cutting-edge science in the context of cultural debate, Reading in the Brain is an unparalleled guide to a uniquely human ability.
Author: Barbara Ehrenreich
Publisher: Macmillan
ISBN: 9780805075090
Category : Business & Economics
Languages : en
Pages : 340
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Book Description
Two social scientists chart the consequences of the global economy on women across the world, revealing the underground economy that has turned many poor women into virtual slaves.
Author: Don Joseph Goewey
Publisher: Simon and Schuster
ISBN: 1582704910
Category : Health & Fitness
Languages : en
Pages : 240
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Book Description
We all know that stress is serious. If ignored too long, it becomes life-threateningly serious. Yet 83 percent of Americans are doing nothing about it. Don't be one of them. There's now a solution to stress that literally rewires your brain for a life of doing well, and being well, on your way to flourishing. The most important brain discovery in the last 400 years concerns a simple but powerful shift in attitude that can change a brain wired for stress into a brain powered for success. This specific shift literally rewires the brain to deliver the full measure of intelligence, creativity, and emotional balance that enables you to flourish instead of struggle. It's a higher state of mind anyone can attain stimulating the higher brain function that unblocks the health, wealth, and love we all desire. Fail to make this shift and you will lack the brainpower to fulfill your dreams. Your stress provoking brain will continue to dump toxic stress hormones into your system, shrinking brain mass, limiting brain bandwidth, depressing your emotional set point, and shortening your lifespan. You can solve these problems and fulfill your aspirations. The End of Stress: Four Steps to Rewire Your Brain guides you through an evidence-based process that achieves this powerful shift. The book is designed as a workshop-in-a-book, supported by a website of tools, audio files, and materials that make it easy.
