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Author: Suzette Haden Elgin
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
In this volume, the author extends her remarkable self-defense tactics against verbal abuse to the business world. Using fully dramatized scenarios that make effective business communications as exciting and suspenseful as a novel, she shows you how to quickly recognize verbal abuse ... gently defuse it ... and replace it with clear, courteous, effective communication.
Author: Suzette Haden Elgin
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 312
Get Book Here
Book Description
In this volume, the author extends her remarkable self-defense tactics against verbal abuse to the business world. Using fully dramatized scenarios that make effective business communications as exciting and suspenseful as a novel, she shows you how to quickly recognize verbal abuse ... gently defuse it ... and replace it with clear, courteous, effective communication.
Author: Suzette Haden Elgin
Publisher: Barnes & Noble Publishing
ISBN: 9780880290302
Category : Language Arts & Disciplines
Languages : en
Pages : 332
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Book Description
Don't turn the other cheek and fume quietly; know what to say when someone throws out the snide backhanded "compliment," subtle insult, cruel criticism, or outright verbal blow. Inside these pages is an arsenal of tools for fending off that attack and neutralizing the harm spiteful words inflict. Learn to identify modes of verbal assault, such as laying blame, and to recognize when someone is about to launch a linguistic strike and the motivation behind it. Sample scripts prevent you from getting tongue-tied, and a progress journal helps you use voice and body language for maximum effect. Find out how to handle the eight most common types of verbal violence, and redirect and defuse potential verbal confrontations so skillfully that they rarely happen. Special suggestions are included for college students, men, and women, and for handling emergency situations such as an angry crowd.
Author: Suzette Haden Elgin
Publisher: M J F Books
ISBN: 9781567310818
Category : Health
Languages : en
Pages : 0
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Book Description
Author: Suzette Haden Elgin
Publisher: Penguin
ISBN: 0735200890
Category : Business & Economics
Languages : en
Pages : 369
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Book Description
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your on-the-job success. Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse—everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs. Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin’s communication techniques will help you instantly take control of any verbal confrontation. You’ll also learn how to avoid “malpractice of the mouth” and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image. You’ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of “workouts” placed throughout the book to give you valuable opportunities to practice your new skills. The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication.
Author: Suzette Haden Elgin
Publisher: Barnes & Noble Publishing
ISBN: 9780880292573
Category : Language Arts & Disciplines
Languages : en
Pages : 324
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Book Description
Most of us are under verbal attack everyday and often don't realize it. In "The Gentle Art of Verbal Self-Defense" you'll learn the skills you need to respond to all types of verbal attack
Author: Lillian Glass
Publisher: Penguin
ISBN: 9780028627410
Category : Reference
Languages : en
Pages : 368
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Book Description
Offers advice on identifying the verbal bullies in one's life, determining the difference between abuse and "kidding around," turning negative comments to one's advantage, and delivering verbal defense appropriately and confidently
Author: Suzette Haden Elgin
Publisher: Business & Professional Division
ISBN:
Category : Health & Fitness
Languages : en
Pages : 296
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Book Description
In this book, the author shows you how her revolutionary system of language behavior can guide you to better health and help you overcome stress-building hostility and develop strong social support networks; defuse tension, minimize conflict, and increase peace of mind; replace harmful negative thinking with healthful positive thinking; perceive yourself as someone in control rather than as a victim. In addition, you'll discover several simple techniques to help you feel in control over painful symptoms. You'll also see why your body's natural painkillers are more effective than any pain pill could be.
Author: Suzette Haden Elgin
Publisher:
ISBN:
Category : Business communication
Languages : en
Pages : 0
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Book Description
Successful communications strategies for business situations"--Cover./ Originally published as: Success with the gentle art of verbal self-defense./ Includes bibliographical references (p. 268-281) and index.
Author: Suzette Haden Elgin
Publisher: Jossey-Bass
ISBN:
Category : Family & Relationships
Languages : en
Pages : 212
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Book Description
Getting your point across with the gentle art of verbal self-defense.
Author: Haden Elgin Suzette
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
