Study Guide to Accompany Human Resources Management in the Hospitality Industry

Study Guide to Accompany Human Resources Management in the Hospitality Industry PDF Author: David K. Hayes
Publisher:
ISBN:
Category : Hospitality industry
Languages : en
Pages : 0

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Book Description

Study Guide to Accompany Human Resources Management in the Hospitality Industry

Study Guide to Accompany Human Resources Management in the Hospitality Industry PDF Author: David K. Hayes
Publisher:
ISBN:
Category : Hospitality industry
Languages : en
Pages : 0

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Book Description


Human Resources Management in the Hospitality Industry, Study Guide

Human Resources Management in the Hospitality Industry, Study Guide PDF Author: David K. Hayes
Publisher: John Wiley & Sons
ISBN: 0470140607
Category : Business & Economics
Languages : en
Pages : 206

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Book Description
This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.

Human Resources Management in the Hospitality Industry + Study Guide Set

Human Resources Management in the Hospitality Industry + Study Guide Set PDF Author: David K. Hayes
Publisher: Wiley
ISBN: 9780470258675
Category : Technology & Engineering
Languages : en
Pages : 0

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Book Description
Managing human resources in the hospitality industry presents special challenges, including highly diverse employee backgrounds and roles, an ever-present focus on guest services, and organizational structures that often diverge from generic corporate models. By making such industry-specific concerns the cornerstone of its approach, Human Resources Management in the Hospitality Industry provides the definitive guide to successfully employing people in a hospitality organization. The book approaches hospitality human resource (HR) management as a decision making process that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation of the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on unique HR dilemmas faced by managers in the hospitality industry, including: Understanding the needs of a broad employee group, from hourly workers with tip credit eligibility questions to high level accountants ensuring Sarbanes-Oxley compliance How hospitality managers who must act as one-person HR departments can make effective decisions and understand the consequences to themselves, their workers, and employers Working with labor unions in the hospitality industry using the labor-related legislation that affects the industry Managing employees in a global hospitality enterprise

Handbook of Hospitality Human Resources Management

Handbook of Hospitality Human Resources Management PDF Author: Dana V Tesone
Publisher: Routledge
ISBN: 1136400044
Category : Business & Economics
Languages : en
Pages : 560

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Book Description
Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

Studyguide for Human Resources Management in the Hospitality Industry by David K. Hayes, ISBN 9780470084809

Studyguide for Human Resources Management in the Hospitality Industry by David K. Hayes, ISBN 9780470084809 PDF Author: Cram101 Textbook Reviews
Publisher: Cram101
ISBN: 9781490286808
Category :
Languages : en
Pages : 85

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Book Description
Never HIGHLIGHT a Book Again! Virtually all of the testable terms, concepts, persons, places, and events from the textbook are included. Cram101 Just the FACTS101 studyguides give all of the outlines, highlights, notes, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanys: 9780470084809 .

Instructor's Manual to Accompany Hospitality Employee Management and Supervision

Instructor's Manual to Accompany Hospitality Employee Management and Supervision PDF Author: Sommerville
Publisher:
ISBN: 9780470099421
Category :
Languages : en
Pages : 180

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Book Description
A practical resource for managers and supervisors in hospitality businesses In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations--Various practitioners in the hospitality industry highlight the chapter's focusChapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review themHRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapterTales from the Field--Hospitality employees provide accounts of the various challenges they face in the industryEthical Dilemmas--Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industryPractice Quizzes and Chapter Review Questions reinforce student comprehension of key conceptsHands-On HRM--Mini-cases based on real-world situations with discussion questionsChapter Key Terms--Bolded within the chapter and then listed at the end of each chapter with definitions

Handbook of Research on Global Hospitality and Tourism Management

Handbook of Research on Global Hospitality and Tourism Management PDF Author: Camillo, Angelo A.
Publisher: IGI Global
ISBN: 1466686073
Category : Business & Economics
Languages : en
Pages : 654

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Book Description
The tourism industry is a multi-billion dollar enterprise, with more people from all cultures and nationalities choosing to spend their leisure time traveling and visiting new locations. To exploit this burgeoning market, tourism agencies must carefully consider the desires and goals of travelers from around the world. The Handbook of Research on Global Hospitality and Tourism Management contributes to the body of knowledge on travel and tourism by presenting a global view of the hospitality industry, including theoretical research into industry trends as well as case studies from around the world. This handbook provides travel agents, owner-operators, and students and researchers in the hospitality industry with the latest research, findings, and developments in the field. Within this handbook of cutting-edge research, readers will find chapters and cases on topics such as travel and tourism in a global economy; local, glocal, and international hospitality; challenges in environmental management; cultural cuisine; and destination management, among others.

Hospitality Management

Hospitality Management PDF Author: Laurie J. Mullins
Publisher: Financial Times/Prentice Hall
ISBN: 9780273605027
Category : Hospitality industry
Languages : en
Pages : 425

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Book Description
This text provides a detailed study of ways in which performance can be improved in the hospitality industry through the effective management of human resources. It recognizes the diverse nature of the hospitality industry but makes particular reference to the hotel sector. Review, discussion questions, real-life case studies and examples are provided.

Managing Hospitality Human Resources

Managing Hospitality Human Resources PDF Author: Robert H. Woods
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 472

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Book Description
Provides guidelines for industry managers, supervisors, executives, and students in human resources management in hospitality. Part I examines employment laws, planning, and staffing and supplies guidelines for complying with new laws. Part II gives information on development activities such as training and evaluation, and Part III focuses on compensation and labor issues. Part IV considers safety, discipline, and ethical concerns. Each chapter contains key terms, review questions, Internet sites, and case studies. This second edition addresses recent changes in the field. Published by the Educational Institute of the American Hotel and Motel Association. Annotation copyrighted by Book News, Inc., Portland, OR

Managing Hospitality Human Resources (AHLEI)

Managing Hospitality Human Resources (AHLEI) PDF Author: Robert H. Woods
Publisher: Pearson Higher Ed
ISBN: 0133454126
Category : Business & Economics
Languages : en
Pages : 494

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Book Description
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity. Topics include: The impact of the post-recession economy on recruiting, selection, retention, and turnover How companies use social media to learn about job applicants The role of technology in performance appraisals The latest trends in effective incentive programs and industry benefits The changing face of unions and new trends in organizing and collective bargaining Social responsibility and sustainability measures, including what companies are doing (and not doing) right