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Author: Mary Richards
Publisher: Management Pocketbooks
ISBN: 1908284153
Category : Business & Economics
Languages : en
Pages : 132
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Book Description
Learning to manage stress at work benefits both the individual and the organisation. The Stress Pocketbook is full of practical advice on ways to manage your own stress, and how to help others. Emphasis is on what to do rather than on theory. The book was voted 'best of its kind' by the Management Today journal in a review of similar publications. It commented: 'A user-friendly guide to stress management. The simple, quick-fire descriptions of common workplace situations are useful. Well worth keeping handy'. Stress News said of the Pocketbook: 'Although small, it manages to pack a tremendous amount of useful information and tips into its seven sections. A really useful adjunct to any stress management or stress counselling programme. As it costs so little it could be included in the price of the course or sessions'.
Author: Mary Richards
Publisher: Management Pocketbooks
ISBN: 1908284153
Category : Business & Economics
Languages : en
Pages : 132
Get Book
Book Description
Learning to manage stress at work benefits both the individual and the organisation. The Stress Pocketbook is full of practical advice on ways to manage your own stress, and how to help others. Emphasis is on what to do rather than on theory. The book was voted 'best of its kind' by the Management Today journal in a review of similar publications. It commented: 'A user-friendly guide to stress management. The simple, quick-fire descriptions of common workplace situations are useful. Well worth keeping handy'. Stress News said of the Pocketbook: 'Although small, it manages to pack a tremendous amount of useful information and tips into its seven sections. A really useful adjunct to any stress management or stress counselling programme. As it costs so little it could be included in the price of the course or sessions'.
Author: Mary Richards
Publisher: Pocketbooks
ISBN: 9781906610098
Category : Stress (Psychology)
Languages : en
Pages : 128
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Book Description
Learning to manage stress at work benefits both the individual and the organisation. This title is full of practical advice on ways to manage your own stress, and how to help others. Emphasis is on what to do rather than on theory.
Author: Claire Michaels Wheeler
Publisher: New Harbinger Publications
ISBN: 1684037662
Category : Self-Help
Languages : en
Pages : 88
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Book Description
Drawing on the self-help success, 10 Simple Solutions to Stress, this on-the-go pocket guide offers simple, evidence based strategies for coping with stress and overwhelm. Think of it as your portable peace finder! Stress—it can happen anytime and anywhere, from your morning commute to the moment you settle in for bed at night. We all struggle with it. And many of us don’t even realize we’re stressed out until we experience more serious symptoms like insomnia, high blood pressure, or even chronic pain. Wouldn’t it be nice to have quick, actionable skills you could turn to when you’re feeling stressed, so you could get back to living a full, happy, and healthy life? Grounded in positive psychology, mind-body medicine, and cognitive behavioral therapy, the ten simple but effective strategies in this little book are a powerful antidote to stress. You can keep the book in your pocket, purse, on your nightstand, or anywhere to help you feel better when stress starts to overwhelm you. So, go ahead. Put it in your pocket, and start feeling less stressed today!
Author: Douglas Miller
Publisher: Management Pocketbooks
ISBN: 1908284188
Category : Business & Economics
Languages : en
Pages : 116
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Book Description
The ability to be positive is much more than a genetic inheritence (you can't blame your parents for everything!)'. Trainer, writer and resource developer Douglas Miller specialises in positive mental attitude and firmly believes that we can learn more positive approaches to life and work. In this pocketbook he sets out a wide range of practical techniques recommending that each person find the ones that work for them. 'In any situation, no matter what the circumstances, we can choose how we react. We frequently choose to do little until it's too late...the tough part is to choose to act on the opportunities.'
Author: Will Thomas
Publisher: Management Pocketbooks
ISBN: 1907078215
Category : Education
Languages : en
Pages : 132
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Book Description
Teaching is a challenging and rewarding profession. If there's a downside, it's the workload: not properly managed it can lead to stress and related problems. If you feel you could be using time better - working less and enjoying life more - then this book offers some useful tips, tools and strategies for work-life balancing. Sections on stress, attitudes and habits, time management and looking after yourself lead to a helpful workload evaluation tool at the end of the book. Drawing on the experiences of real teachers in real schools, you sense that Will Thomas understands the pressures and challenges peculiar to the job and his common sense approach is welcome.
Author: Ian Fleming
Publisher: Management Pocketbooks
ISBN: 1908284005
Category : Business & Economics
Languages : en
Pages : 131
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Book Description
The Time Management Pocketbook is one of our most popular titles, now in its 6th edition. Effective use of time is not just about using your diary better; it calls for many management skills. The author looks at these skills within the context of a time management model. The model breaks down the process of managing time into these headings: managing what you do, managing where you work, managing communications, managing to work with others, and managing everyday. Skills covered include: objective setting, decision-making, problem-solving, creativity, assertiveness, listening, questioning, reading, writing, and handling paperwork and phone calls.
Author: Brin Best
Publisher: Management Pocketbooks
ISBN: 1907078371
Category : Education
Languages : en
Pages : 129
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Book Description
By adopting accelerated learning principles you can teach in a way that maximises your students' chances of reaching their potential. This pocketbook offers practical strategies and techniques that get results. After outlining the background to accelerated learning, Brin Best explains how to prepare your students for learning and how to create the right learning environment. A chapter on teaching strategies covers questioning techniques and styles of teaching and learning, with suggested activities helpfully linked to each of the multiple intelligences first identified by Howard Gardner. A detailed self-evaluation framework allows you to review and develop practice. To quote one head of science, "some books have a good idea every few pages; this one has a few good ideas on every page".
Author: Mary Richards
Publisher: Management Pocketbooks
ISBN: 1907077634
Category : Business & Economics
Languages : en
Pages : 114
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Book Description
The Telephone Skills Pocketbook covers every aspect of using the telephone to improve business performance. It highlights the importance of good communications skills, the need to build rapport, favourite bad habits and how to avoid them, how to take control of a call, how to keep customers happy, and more. There are separate chapters on receiving and making calls. The former includes 10 easy ways to give your caller a bad experience and 10 easy ways to give your caller a good experience. The latter explains how to get through to people and get the information you need, as well as how to complain and negotiate on the 'phone. In conclusion, the author sets out the rules for becoming a telephone 'super-user' and for fulfilling the super-user's oath: 'I will be in charge and make the 'phone work for me; I will seek out time-eaters and destroy them; I will use super-user control techniques at all times'. For more on using the telephone as a selling tool, see The Telesales Pocketbook.
Author: Brin Best
Publisher: Management Pocketbooks
ISBN: 1908284692
Category : Education
Languages : en
Pages : 132
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Book Description
This third edition of the Head of Department's Pocketbook will support middle leaders in both primary and secondary schools in carrying out their jobs confidently and efficiently. Authors Brin Best and Will Thomas know from experience that managing diverse teams in a climate of inflated performance expectations is no easy task. They devote a section of the Pocketbook to leadership and management, encompassing vision, goals and creativity, as well as challenging adult behaviours, up-skilling, influencing and motivating colleagues. A later chapter called 'Raising Student Achievement' looks at excellence in the classroom and includes material on enriching and supporting learning, data use and lesson planning. Effective documentation and raising the profile of your department or curriculum area are also explored. Whether you're new to middle leadership or a seasoned hand, you'll find the self-evaluation checklist at the end of the book a useful professional development tool.
Author: Sean McManus
Publisher: Management Pocketbooks
ISBN: 1908284242
Category : Business & Economics
Languages : en
Pages : 114
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Book Description
The Customer Service Pocketbook is for everyone who contributes, directly or indirectly, to giving the customer excellent service. This third edition has been fully revised to reflect the changes in responding to customers' needs via a variety of different channels, including social media. The book covers why good service matters, listening skills, how to turn complaints into opportunities, effective communication methods and much more. The importance of setting standards, measuring customer service and mystery shopper programmes is discussed. Recognising and respecting internal customers is also addressed and there are case studies, checklists and an action planning section.
