Author: Richard Baron
Publisher:
ISBN: 9780692717301
Category :
Languages : en
Pages : 198
Book Description
"A Useful training tool for teams that want to improve processes, support innovative teams, and provide more value to their communities! A step-by-step approach." Karen Thoreson, President, Alliance for Innovation. "Streamline is a smooth-reading and clear explanation of a powerful business organizing process. I liked Sam, liked the other characters and was drawn into the story. " Mary Sojourner, novelist and NPR commentator. City Manager Sam McConnell just had the scariest meeting of his career. His Council have handed him a hard deadline: Drastically improve services and customer satisfaction in 90 days, or you're out. With no new hires or budget increases to work with, Sam seeks advice from friends, who throw him a lifeline: Lean and Six Sigma. Battling a range of temperaments, executive ambitions, bad press, and resistance to change, Sam and his management team dive into Lean and Six Sigma training, headed by expert Karen Spencer. As these true-to-life characters and situations explain Lean and Six Sigma in everyday language, you're given a clear road map to improving customer satisfaction and efficiency in any department in your organization. Time to take the journey. STREAMLINE is for: * Managers who want to offer improved government services in less time-with little or no budget increase or new hires * Lean and Six Sigma practitioners who want to train others in their organization * Frustrated workers who know there must be a better way STREAMLINE your organization, and you'll create a direct route to: * Happy Citizens * Motivated Employees * Approving Council Members
Streamline
Author: Richard Baron
Publisher:
ISBN: 9780692717301
Category :
Languages : en
Pages : 198
Book Description
"A Useful training tool for teams that want to improve processes, support innovative teams, and provide more value to their communities! A step-by-step approach." Karen Thoreson, President, Alliance for Innovation. "Streamline is a smooth-reading and clear explanation of a powerful business organizing process. I liked Sam, liked the other characters and was drawn into the story. " Mary Sojourner, novelist and NPR commentator. City Manager Sam McConnell just had the scariest meeting of his career. His Council have handed him a hard deadline: Drastically improve services and customer satisfaction in 90 days, or you're out. With no new hires or budget increases to work with, Sam seeks advice from friends, who throw him a lifeline: Lean and Six Sigma. Battling a range of temperaments, executive ambitions, bad press, and resistance to change, Sam and his management team dive into Lean and Six Sigma training, headed by expert Karen Spencer. As these true-to-life characters and situations explain Lean and Six Sigma in everyday language, you're given a clear road map to improving customer satisfaction and efficiency in any department in your organization. Time to take the journey. STREAMLINE is for: * Managers who want to offer improved government services in less time-with little or no budget increase or new hires * Lean and Six Sigma practitioners who want to train others in their organization * Frustrated workers who know there must be a better way STREAMLINE your organization, and you'll create a direct route to: * Happy Citizens * Motivated Employees * Approving Council Members
Publisher:
ISBN: 9780692717301
Category :
Languages : en
Pages : 198
Book Description
"A Useful training tool for teams that want to improve processes, support innovative teams, and provide more value to their communities! A step-by-step approach." Karen Thoreson, President, Alliance for Innovation. "Streamline is a smooth-reading and clear explanation of a powerful business organizing process. I liked Sam, liked the other characters and was drawn into the story. " Mary Sojourner, novelist and NPR commentator. City Manager Sam McConnell just had the scariest meeting of his career. His Council have handed him a hard deadline: Drastically improve services and customer satisfaction in 90 days, or you're out. With no new hires or budget increases to work with, Sam seeks advice from friends, who throw him a lifeline: Lean and Six Sigma. Battling a range of temperaments, executive ambitions, bad press, and resistance to change, Sam and his management team dive into Lean and Six Sigma training, headed by expert Karen Spencer. As these true-to-life characters and situations explain Lean and Six Sigma in everyday language, you're given a clear road map to improving customer satisfaction and efficiency in any department in your organization. Time to take the journey. STREAMLINE is for: * Managers who want to offer improved government services in less time-with little or no budget increase or new hires * Lean and Six Sigma practitioners who want to train others in their organization * Frustrated workers who know there must be a better way STREAMLINE your organization, and you'll create a direct route to: * Happy Citizens * Motivated Employees * Approving Council Members
The Complete NPA User's Manual
Author: John F. Clark
Publisher: Pike & Fischer - A BNA Company
ISBN: 0937275182
Category : Historic preservation
Languages : en
Pages : 410
Book Description
Publisher: Pike & Fischer - A BNA Company
ISBN: 0937275182
Category : Historic preservation
Languages : en
Pages : 410
Book Description
NASTRAN User's Manual
Author:
Publisher:
ISBN:
Category : Computer programming
Languages : en
Pages : 974
Book Description
Publisher:
ISBN:
Category : Computer programming
Languages : en
Pages : 974
Book Description
Central Service Technical Manual
Author: IAHCSMM
Publisher:
ISBN: 9781495189050
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN: 9781495189050
Category :
Languages : en
Pages :
Book Description
War Department Education Manual
Author: United States Armed Forces Institute
Publisher:
ISBN:
Category :
Languages : en
Pages : 1092
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 1092
Book Description
Pilot Instruction Manual
Author: United States. Civil Aeronautics Administration
Publisher:
ISBN:
Category : Airplanes
Languages : en
Pages : 160
Book Description
Publisher:
ISBN:
Category : Airplanes
Languages : en
Pages : 160
Book Description
Flight Instruction Manual
Author: United States. Civil Aeronautics Administration
Publisher:
ISBN:
Category : Airplanes
Languages : en
Pages : 198
Book Description
Publisher:
ISBN:
Category : Airplanes
Languages : en
Pages : 198
Book Description
Computerworld
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 108
Book Description
For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Publisher:
ISBN:
Category :
Languages : en
Pages : 108
Book Description
For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
InfoWorld
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 74
Book Description
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Publisher:
ISBN:
Category :
Languages : en
Pages : 74
Book Description
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Management Guidance for Developing and Installing an ADP Performance Management Program
Author: United States. Automated Data and Telecommunications Service
Publisher:
ISBN:
Category : Electronic data processing
Languages : en
Pages : 276
Book Description
Publisher:
ISBN:
Category : Electronic data processing
Languages : en
Pages : 276
Book Description