Managing Social Service Staff for Excellence

Managing Social Service Staff for Excellence PDF Author: Nancy Summers
Publisher: John Wiley & Sons
ISBN: 1118089510
Category : Political Science
Languages : en
Pages : 260

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Book Description
An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations "As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision." —Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological Association From the Foreword The care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover. Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies. Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense. Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.

Staff Supervision Made Easy

Staff Supervision Made Easy PDF Author: Scott D. Hutton
Publisher:
ISBN: 9781569910931
Category : Correctional personnel
Languages : en
Pages : 0

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Book Description
Intended to give newly promoted supervisors the basics to do their job properly, effectively and efficiently. Gives advice from the fields of leadership, law and personnel management.

Managing Social Service Staff for Excellence

Managing Social Service Staff for Excellence PDF Author: Nancy Summers
Publisher: John Wiley & Sons
ISBN: 1118089510
Category : Political Science
Languages : en
Pages : 260

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Book Description
An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations "As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision." —Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological Association From the Foreword The care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover. Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies. Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense. Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.

Supervision in Social Work

Supervision in Social Work PDF Author: Liz Beddoe
Publisher: Routledge
ISBN: 131762923X
Category : Medical
Languages : en
Pages : 144

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Book Description
Supervision is currently a "hot topic" in social work. The editors of this volume, both social work educators and researchers, believe that good supervision is fundamental to the development and maintenance of effective practice in social work. Supervision is seen as a key vehicle for continuing development of professional skills, the safeguarding of competent and ethical practice and oversight of the wellbeing of the practitioner. As a consequence the demand for trained and competent supervisors has increased and a perceived gap in availability can create a call for innovation and development in supervision. This book offers a collection of chapters which contribute new insights to the field. Authors from Australia and New Zealand, where supervision inquiry is strong, offer research-informed ideas and critical commentary with a dual focus on supervision of practitioners and students. Topics include external and interprofessional supervision, retention of practitioners, practitioner resilience and innovation in student supervision. This book will be of interest to supervisors of both practitioners and students and highly relevant to social work academics. This book was originally published as a special issue of Australian Social Work.

Staff Supervision in Social Care

Staff Supervision in Social Care PDF Author: Tony Morrison
Publisher:
ISBN: 9780582209329
Category : Social workers
Languages : en
Pages : 124

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Book Description
Practical A4 workbook aimed at social work managers who need guidelines and positive examples of staff supervision. It is written by an author who has wide experience in training and management in social work, and provides information, exercises and supervision models.

Staff and Student Supervision

Staff and Student Supervision PDF Author: Dorothy E. Pettes
Publisher: Routledge
ISBN: 1000438732
Category : Social Science
Languages : en
Pages : 234

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Book Description
Originally published in 1979, this successor volume to Dorothy Pettes’ earlier Supervision in Social Work volume aimed to provide supervisors and team leaders with the information they needed to function more effectively as either staff or student supervisors in both individual and group supervision. It covers the role and function of supervision in modern day social service organisations and compares and contrasts supervision in casework, group work, community organisation and residential work. A final section reports developments in the preparation and teaching of prospective supervisors. Staff and Student Supervision was the most up-to-date and comprehensive book on supervision to be published at the time. It provides detailed analysis of the tasks undertaken and the problems faced by both staff and student supervisors, while at the same time moving into new and experimental areas. The task-centred approach, as presented by Miss Pettes, closely links in with new developments in social work practice and provides the supervisor with a firm base from which to maintain professional accountability and responsible involvement. It also suggests ways of involving workers in a flexible two-way partnership with the supervisor. This approach would have appealed to those preparing to become supervisors for the first time as well as to experienced supervisors ready to develop their skills further; to tutors and to training officers who would find much of value in the book; and to practitioners generally who would welcome Miss Pettes’ concise account of the supervisor’s role in relation to social work practice and administration.

Staff Supervision in a Turbulent Environment

Staff Supervision in a Turbulent Environment PDF Author: Lynette Hughes
Publisher: Jessica Kingsley Pub
ISBN: 9781853023279
Category : Business & Economics
Languages : en
Pages : 202

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Book Description
This book focuses on the relationship between supervisor and supervisee, and how the processes of supervision interact with the accomplishment of supervisory tasks. An introduction to supervisory dilemmas is also explored.

Super Staff Supervision

Super Staff Supervision PDF Author: Michael Brandwein
Publisher:
ISBN: 9780967032115
Category : Camp counselors
Languages : en
Pages : 203

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Book Description
Techniques and skills used to manage and supervise and lead staff who work with young people in camps and recreation settings.

Supervision and Management

Supervision and Management PDF Author: Marie Keen Shaw
Publisher: Rowman & Littlefield
ISBN: 1538107678
Category : Language Arts & Disciplines
Languages : en
Pages : 275

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Book Description
Many library support staff (LSS) who do not have management training will assume supervisory roles in library services during their careers. This book is written to help LSS understand, support, and apply the basic principles of library supervision and management in their work on the topics of regulations and bylaws hiring, staff performance expectations, leadership and professional learning. Readers will learn how to engage in effective decision-making and participate in productive library meetings. The importance of library policies, and procedures are explained through many practical examples. The scope of the book addresses many different aspects and examples of library management and how LSS can seek supportive roles to enhance library services and programs. Chapters are written on these topics: Basic regulations and bylaws Principles of management Hiring Staff performance expectations Leadership, professional learning Library policies and procedures The book also addresses budget, fundraising and grants, partnerships, community demographics, marketing, goal management, customer service, conducting meetings, and effective decision-making. This book is aligned with the revised ALA- LSSC competency standards for management and supervision, and may be used as a textbook by instructors of Library Science programs or as a reference manual for library support staff who are learning on the job about the ever changing environment of working with others.

Developing and Supporting Effective Staff Supervision

Developing and Supporting Effective Staff Supervision PDF Author: Jane Wonnacott
Publisher: Pavilion Publishing and Media Limited
ISBN: 9781908993557
Category : Health & Fitness
Languages : en
Pages : 0

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Book Description
Developing and Supporting Effective Staff Supervision draws on the core concepts in Tony Morrison's Staff Supervision in Social Care (Pavilion, 2005) and demonstrates how they can be used to train staff to deliver sound and effective supervision that makes a real difference to service users. The author of this pack, Jane Wonnacott, was a close colleague of Tony Morrison and worked with him at In-Trac Training and Consultancy Ltd. This reader accompanies the training pack of the same name and is for use by experienced trainers who are well grounded in supervision practice and theory. The reader gives further detail on supervision theory and provides a good source of preparatory material. While the reader aims to draw out the main building blocks of the supervision model outlined in Staff Supervision in Social Care (Pavilion, 2005), as well as the more recent developments of this the approach, it is not meant to be a 'dumbing down' or an over-simplification of the issues. The underpinning belief throughout the reader is that working with human relationships is complex and demanding and cannot be packaged neatly into a one-size-fits-all prescribed way of responding. The supervision model and accompanying tools have always been designed to enable practitioners to respond to the individual nature of the issues they are working with and create the a reflective space for exploring challenging issues and ideas, using the knowledge generated through the process to inform both front line practice and the strategic direction of the organisation. The joy of Morrison's approach has always been the way in which it takes complex ideas, makes them accessible to a wide audience and alongside this gives people tools to help them in their day-to-day practice. This publication aims to continue this approach by reminding readers of core aspects of the model which, if implemented, will provide the foundations for an approach to supervision that makes a real difference to those using social care and health services. Professionals within the social care sector are required to undertake Continuous Professional Development (CPD) by the Health and Care Professions Council (HCPC). Those who use this resource will be able to gain CPD points.

Supervision

Supervision PDF Author: Peter Burke
Publisher: Charles C Thomas Publisher
ISBN: 0398075840
Category : Business & Economics
Languages : en
Pages : 463

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Book Description
The first edition of this book, titled A DESIGN FOR INSTRUCTIONAL SUPERVISION, provided a structural framework for an effective program of instructional supervision. The basic cognitive thrust of this second edition, SUPERVISION: A Guide to Instructional Leadership, remains the same as the first. What has changed is the attention to the detail surrounding the design components. References have been updated and streamlined, activities have been modified, and examples of structure have been created using the current national policy situation as a base. Philosophical and historical definitions of supervision are maintained and expanded in this edition. It will help professionals with responsibilities for instructional leadership design a supervisory program that fits a local situation by taking advantage of the foundation provided herein. Attention is given to the selection of and the interrelationships between those assumptions, principles, objectives, criteria, and procedures so that planners of supervisory programs will gain the knowledge and tools necessary to create that structure from this book. It also provides a means for schools to have a well-conceived, carefully designed, properly implemented, and continuously evaluated plan for the supervision of instruction in order to reply competently to state and federally mandated assessments for students. In addition, personal perspectives of the authors are presented in each part of the text. The book will serve as a guide and provide direction to instructional supervisors, directors of services, principals, administrators at all levels, teachers, grade level or department chairs, and others interested in the management of instruction in the school setting.