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Author: Barbara D. Bovbjerg
Publisher: DIANE Publishing
ISBN: 1437932266
Category : Political Science
Languages : en
Pages : 17
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Book Description
Millions of people rely on the services of Social Security Admin. (SSA) field offices. In FY 2009, SSA¿s approx. 1,300 field offices provided service to a record 45.1 million customers. People visit field offices to apply for Social Security cards, apply for retirement and disability benefits, request replacement benefit checks, and a host of other services. Over the last several years, growing workloads have challenged field offices¿ ability to manage work while continuing to deliver quality customer service. This testimony discusses a Jan. 2009 report on SSA field office service delivery challenges, specifically: (1) the state of SSA field office operations; and (2) the status of SSA¿s efforts to develop a plan to address future service delivery challenges.
Author: Barbara D. Bovbjerg
Publisher: DIANE Publishing
ISBN: 1437932266
Category : Political Science
Languages : en
Pages : 17
Get Book Here
Book Description
Millions of people rely on the services of Social Security Admin. (SSA) field offices. In FY 2009, SSA¿s approx. 1,300 field offices provided service to a record 45.1 million customers. People visit field offices to apply for Social Security cards, apply for retirement and disability benefits, request replacement benefit checks, and a host of other services. Over the last several years, growing workloads have challenged field offices¿ ability to manage work while continuing to deliver quality customer service. This testimony discusses a Jan. 2009 report on SSA field office service delivery challenges, specifically: (1) the state of SSA field office operations; and (2) the status of SSA¿s efforts to develop a plan to address future service delivery challenges.
Author: United States. Social Security Advisory Board
Publisher:
ISBN:
Category : Social security
Languages : en
Pages : 94
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Book Description
Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security
Publisher:
ISBN:
Category : Political Science
Languages : en
Pages : 64
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Book Description
Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security
Publisher:
ISBN:
Category : Political Science
Languages : en
Pages : 112
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Book Description
Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Social Security
Publisher:
ISBN:
Category : Social security
Languages : en
Pages : 328
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Book Description
Author: Daniel Bertoni
Publisher: DIANE Publishing
ISBN: 1437915108
Category : Political Science
Languages : en
Pages : 22
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Book Description
For years, the Social Security Admin. (SSA) has experienced challenges managing a large disability workload and making timely decisions. In FY 2006, SSA made about 3.7 million disability claims decisions, while over a million were awaiting a decision. Further, SSA has faced staffing challenges and difficulties managing its workloads at its network of 1,300 field offices, where millions of people go to apply for disability and retirement benefits, to obtain Social Security cards, and for a host of other services. This report addresses: (1) key service delivery challenges facing SSA, particularly with respect to the backlog of disability claims; and (2) steps SSA is taking to address these challenges. Charts and tables.
Author: Barbara D. Bovbjerg
Publisher: DIANE Publishing
ISBN: 1437913202
Category : Political Science
Languages : en
Pages : 46
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Book Description
Millions of people rely on the services of Social Security Admin. (SSA) field offices (FO). In FY 2008, SSA's 1,300 FO provided service to 44 million customers. People visit FO to apply for Social Security cards, apply for retirement and disability benefits, establish direct deposit, and other services. Over the last several years, staffing reductions have challenged FO ability to manage work while continuing to deliver quality customer service. To better understand the challenges SSA faces in delivering quality customer service, this report determined: (1) the effect that staffing reductions are having on FO operations; and (2) the challenges SSA faces in meeting service delivery needs in the future and the agency's plan for addressing them. Illustrations.
Author: United States. General Accounting Office
Publisher:
ISBN:
Category :
Languages : en
Pages : 260
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Book Description
Author: United States. General Accounting Office
Publisher:
ISBN:
Category : Birth control
Languages : en
Pages : 236
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Book Description
Author: United States. General Accounting Office
Publisher:
ISBN:
Category :
Languages : en
Pages : 88
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Book Description
