Six Steps to Customer Happiness PDF Download
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Author: Mark Price
Publisher:
ISBN: 9781788451659
Category :
Languages : en
Pages : 144
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Book Description
Author: Mark Price
Publisher:
ISBN: 9781788451659
Category :
Languages : en
Pages : 144
Get Book
Book Description
Author: Mark Price
Publisher: David Fickling Books
ISBN: 178845166X
Category : Business & Economics
Languages : en
Pages : 106
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Book Description
Learn how to make your customers happy and improve your business! The six key steps give you all the tools you need to give your customers the satisfaction they require and also highlights best and worst practice by focusing on specific companies. Instructive and helpful, learn from your mistakes and put into practice long term measures to benefit your business.
Author: Mark Price
Publisher: David Fickling Books
ISBN: 1788451295
Category : Business & Economics
Languages : en
Pages : 32
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Book Description
Learn how to be happier at work! Read the six steps you need to take to engage your staff. Take a step in the right direction and measure your workplace happiness! See how you can compare to others and how you can improve at www.measuringyourworkplacehappiness.com
Author: Mark Price
Publisher: David Fickling Books
ISBN: 1788451678
Category : Business & Economics
Languages : en
Pages : 99
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Book Description
Engage your employees and improve your business! The six key steps give you all the tools you need to help your employees fully reach their potential and also highlights best and worst practice by focusing on specific companies. Instructive and helpful, learn what works for each individual and put into practice long term measures to benefit your business.
Author: City of London College of Economics
Publisher: City of London College of Economics
ISBN:
Category : Education
Languages : en
Pages : 415
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Book Description
Overview Want to get hired as a customer service officer or work as a freelancer and advise companies? Good customer service is hard to find. Content - Creating the customer-centric organization - Take it from the top: Service management - Keeping your customers: Simple actions, significant payoffs - Road blocks: When the going gets through - Working in a wired world: Customer service on the web - Don’ts of customer service - Tips for constructive conflict with co-workers - Ways to get better service as a customer Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author: Dr. Sharath Ambrose
Publisher: Archers & Elevators Publishing House
ISBN: 9394958592
Category : Antiques & Collectibles
Languages : en
Pages : 294
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Book Description
Author: R Hiebeler, T Kelly, C Ketteman
Publisher: Simon and Schuster
ISBN: 1471109267
Category : Business & Economics
Languages : en
Pages : 265
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Book Description
For the past five years, Arthur Andersen has been gathering, sorting, and condensing data from the world-class companies it works with to compile its Global Best Practices Database. Now, for the first time, Arthur Andersen shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost and increase profits. Managers of any business in any industry can adapt and apply what those companies do best. Unlike other books based merely on limited anecdotal experience, BEST PRACTICES is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. With information being the most valuable commodity in business this is both comprehensive and cutting edge - it is without peer as an information resource.
Author: Karen Leland
Publisher: John Wiley & Sons
ISBN: 1118052730
Category : Business & Economics
Languages : en
Pages : 409
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Book Description
Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and presents up-to-date advice on such fundamentals as help desks, call centers, and IT departments. Plus, it shows readers how to take stock of their customer service strengths and weaknesses, create useful customer surveys, and learn from the successes and failures of businesses just like theirs. Karen Leland and Keith Bailey (Sausalito, CA) are cofounders of Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training for such clients as Oracle, IBM, Avis, and Lucent.
Author: Kumar, Kaushik
Publisher: IGI Global
ISBN: 1799822478
Category : Technology & Engineering
Languages : en
Pages : 364
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Book Description
Engineering pedagogy is closely linked to both the technical and the pedagogical sciences. Over the years, engineering pedagogy has shifted from practical education to teaching how to integrate information, computational, and communications technology. However, while pedagogical and psychological qualifications are highly important requirements for a teaching career in engineering, the research on engineering pedagogy remains scant and scattered across journal articles, conference proceedings, workshop notes, and official reports. Methodologies and Outcomes of Engineering and Technological Pedagogy is a collection of innovative research building on the available literature that examines engineering pedagogy while providing resources necessary for policymaking, implementation, and continuous improvement. Featuring coverage on a wide range of topics including curriculum development, teaching and learning styles, and inclusivity, this book is ideally designed for educators, engineers, curriculum developers, instructional designers, managers, industry professionals, academicians, policymakers, researchers, and students.
Author: Lisa Spiller
Publisher: SAGE
ISBN: 1529712297
Category : Business & Economics
Languages : en
Pages : 969
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Book Description
In this latest edition of her classic text, Lisa Spiller takes an insightful, in-depth look at contemporary marketing concepts, tactics, and techniques and the dynamic innovations that continue to drive and shape this multi-faceted, multi-dimensional field. Direct, Digital, and Data-Driven Marketing recognizes the growth of the various digital formats as the newest interactive channels for conducting modern marketing. But it does not overlook the traditional principles of direct marketing still relevant today. This book examines the field both as it once was and as it is evolving. With plenty of learning features online resources, the Fifth Edition provides an engaging journey, which will leave any marketing student with a thorough knowledge of how all kinds of businesses manage regular communication with their customer base and target demographic.
