Six SIgma for Transactions and Service

Six SIgma for Transactions and Service PDF Author: Parveen S. Goel
Publisher: McGraw-Hill Companies
ISBN:
Category : Business & Economics
Languages : en
Pages : 584

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Book Description
Many of the Six Sigma methods successfully used in manufacturing are now being utilized in the transactional and service sectors. This resource provides a roadmap for implementing "customer-centric" Six Sigma.