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Author: Katrina Pugh
Publisher: John Wiley & Sons
ISBN: 0470876816
Category : Business & Economics
Languages : en
Pages : 272
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Book Description
To manage business operations – let alone innovate – amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks – in the teams, processes and experts that comprise them. Yet, many organizations are coming up short in this race. Knowledge sharing and transfer have been reduced to reports, e-mails and tweets replacing vital personal interaction. The lack of meaningful conversation coupled with intense fragmentation across organizations and networks has left leaders floating in a sea of information and ideas without a map to channel insight into action. Sharing Hidden Know-How starts the conversation that allows organizations to take what they know to the bank. The “how-to”/“how-act” guidebook unveils Knowledge Jam, a facilitated collaborative method for helping organizations rediscover the fundamental discipline of knowledge transfer – the conversation. Developed by Katrina Pugh, president of AlignConsulting, the proven process uses human interaction to capture unwritten insights, and more importantly to put them to work. Offering a step-by-step process and practical tools, Sharing Hidden Know-How will help any organization harness untapped knowledge to solve today’s thorny problems: Accelerating New Product Development and Market and Segment Innovations Maximizing Combined Knowledge in Mergers Integrations, Restructurings, Off-shoring and Outsourcing Overcoming Information Overload (Focus on Social Media) Smoothing Executive Transitions and Succession Planning Smoothing Team Transitions Spreading Insight across Geographies and Network Partners Tapping into Sales Insights The next generation of leadership effectiveness is about conversation and reflective facilitation, not just texts and tweets. Sharing Hidden Know-How makes the case for intentional, conversation-based leadership, and provides the practice model to pull it off. Viewed from above, this important book is itself a conversation between Kate Pugh’s basic propositions and those of a diverse group of other thinkers, all woven into a unified whole. Viewed on the ground, it is an intellectual joyride, coherent, insightful, promisingly pragmatic, and with just the right measure of the personal to fully reveal a fruitful mind in motion. — David Kantor, director, Kantor Institute; author, Reading the Room (Jossey-Bass, 2012) “[This] book addresses one of the time-honored problems in organizations: ‘How do you get people with experience, solutions and knowledge to share them effectively with those who need those valuable assets?’ Technology, we now know, is not the answer—human discussion is. [Pugh] tells you how to structure and facilitate these important conversations.” —Thomas H. Davenport, President’s distinguished professor of IT and Management, Babson College; author of Analytics at Work and Thinking for a Living. “In this innovative and useful book Kate Pugh shows how you can be a far better knowledge practitioner just by releasing the power of talking in your organization. A fine example of the new generation of knowledge books.” —Larry Prusak, author, Working Knowledge; visiting scholar, Marshall School of Business, University of Southern California; and senior knowledge advisor to World Bank and NASA “[This book] meets an urgent need within leadership practices: an effective conversational process for capturing and transferring deep smarts.” —Stephen Denning, author, The Leader’s Guide to Radical Management and The Secret Language of Leadership “Leaders have long known that the ‘know-how’ of experienced teams is key to their organizations’ ability to achieve strategic goals. The challenge has always been to distill this wisdom and deploy it in a way that maximizes and accelerates its impact on organizational effectiveness. [This book] provides a practical approach to addressing this challenge, and, in so doing, improves competitiveness.” —Paul Lucidi, chief information officer, Insulet Corporation “A fantastic replacement for the long dormant and never used lessons-learned repository! This book provides well documented and effective tools for really learning from your organization. As our business continues to go through transformational change, I hope to make good use of the Knowledge Jam to make that transformation efficient.” —Sheryl Skifstad, senior director, Supply Chain IT at a Fortune 100 company
Author: Katrina Pugh
Publisher: John Wiley & Sons
ISBN: 0470876816
Category : Business & Economics
Languages : en
Pages : 272
Get Book Here
Book Description
To manage business operations – let alone innovate – amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks – in the teams, processes and experts that comprise them. Yet, many organizations are coming up short in this race. Knowledge sharing and transfer have been reduced to reports, e-mails and tweets replacing vital personal interaction. The lack of meaningful conversation coupled with intense fragmentation across organizations and networks has left leaders floating in a sea of information and ideas without a map to channel insight into action. Sharing Hidden Know-How starts the conversation that allows organizations to take what they know to the bank. The “how-to”/“how-act” guidebook unveils Knowledge Jam, a facilitated collaborative method for helping organizations rediscover the fundamental discipline of knowledge transfer – the conversation. Developed by Katrina Pugh, president of AlignConsulting, the proven process uses human interaction to capture unwritten insights, and more importantly to put them to work. Offering a step-by-step process and practical tools, Sharing Hidden Know-How will help any organization harness untapped knowledge to solve today’s thorny problems: Accelerating New Product Development and Market and Segment Innovations Maximizing Combined Knowledge in Mergers Integrations, Restructurings, Off-shoring and Outsourcing Overcoming Information Overload (Focus on Social Media) Smoothing Executive Transitions and Succession Planning Smoothing Team Transitions Spreading Insight across Geographies and Network Partners Tapping into Sales Insights The next generation of leadership effectiveness is about conversation and reflective facilitation, not just texts and tweets. Sharing Hidden Know-How makes the case for intentional, conversation-based leadership, and provides the practice model to pull it off. Viewed from above, this important book is itself a conversation between Kate Pugh’s basic propositions and those of a diverse group of other thinkers, all woven into a unified whole. Viewed on the ground, it is an intellectual joyride, coherent, insightful, promisingly pragmatic, and with just the right measure of the personal to fully reveal a fruitful mind in motion. — David Kantor, director, Kantor Institute; author, Reading the Room (Jossey-Bass, 2012) “[This] book addresses one of the time-honored problems in organizations: ‘How do you get people with experience, solutions and knowledge to share them effectively with those who need those valuable assets?’ Technology, we now know, is not the answer—human discussion is. [Pugh] tells you how to structure and facilitate these important conversations.” —Thomas H. Davenport, President’s distinguished professor of IT and Management, Babson College; author of Analytics at Work and Thinking for a Living. “In this innovative and useful book Kate Pugh shows how you can be a far better knowledge practitioner just by releasing the power of talking in your organization. A fine example of the new generation of knowledge books.” —Larry Prusak, author, Working Knowledge; visiting scholar, Marshall School of Business, University of Southern California; and senior knowledge advisor to World Bank and NASA “[This book] meets an urgent need within leadership practices: an effective conversational process for capturing and transferring deep smarts.” —Stephen Denning, author, The Leader’s Guide to Radical Management and The Secret Language of Leadership “Leaders have long known that the ‘know-how’ of experienced teams is key to their organizations’ ability to achieve strategic goals. The challenge has always been to distill this wisdom and deploy it in a way that maximizes and accelerates its impact on organizational effectiveness. [This book] provides a practical approach to addressing this challenge, and, in so doing, improves competitiveness.” —Paul Lucidi, chief information officer, Insulet Corporation “A fantastic replacement for the long dormant and never used lessons-learned repository! This book provides well documented and effective tools for really learning from your organization. As our business continues to go through transformational change, I hope to make good use of the Knowledge Jam to make that transformation efficient.” —Sheryl Skifstad, senior director, Supply Chain IT at a Fortune 100 company
Author: Katrina Pugh
Publisher: John Wiley & Sons
ISBN: 1118010930
Category : Business & Economics
Languages : en
Pages : 272
Get Book Here
Book Description
Using knowledge that an organization already has is one of the great management ideas of the last fifteen years. Putting Knowledge to Work provides external consultants, internal facilitators, and leaders with a five-step process that will help them achieve their knowledge management goals. The five steps, Knowledge Jams, show how to set the direction, foster the correct tone, conduct knowledge capture event, and integrate this knowledge into the organization. In addition, the author introduces conversation practices for participants to effectively co-create knowledge and discover context.
Author: Frank Warren
Publisher: Harper Collins
ISBN: 0060899190
Category : Self-Help
Languages : en
Pages : 290
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Book Description
The project that captured a nation's imagination. The instructions were simple, but the results were extraordinary. "You are invited to anonymously contribute a secret to a group art project. Your secret can be a regret, fear, betrayal, desire, confession, or childhood humiliation. Reveal anything -- as long as it is true and you have never shared it with anyone before. Be brief. Be legible. Be creative." It all began with an idea Frank Warren had for a community art project. He began handing out postcards to strangers and leaving them in public places -- asking people to write down a secret they had never told anyone and mail it to him, anonymously. The response was overwhelming. The secrets were both provocative and profound, and the cards themselves were works of art -- carefully and creatively constructed by hand. Addictively compelling, the cards reveal our deepest fears, desires, regrets, and obsessions. Frank calls them "graphic haiku," beautiful, elegant, and small in structure but powerfully emotional. As Frank began posting the cards on his website, PostSecret took on a life of its own, becoming much more than a simple art project. It has grown into a global phenomenon, exposing our individual aspirations, fantasies, and frailties -- our common humanity. Every day dozens of postcards still make their way to Frank, with postmarks from around the world, touching on every aspect of human experience. This extraordinary collection brings together the most powerful, personal, and beautifully intimate secrets Frank Warren has received -- and brilliantly illuminates that human emotions can be unique and universal at the same time.
Author: Lainey Cameron
Publisher: The Wild Rose Press Inc
ISBN: 1509231390
Category : Fiction
Languages : en
Pages : 338
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Book Description
Silicon Valley investor Ryn Brennan is on the verge of achieving everything she dreamed. She's succeeded in the male-dominated venture capital world, has a supportive husband, and is about to close the deal of her career. Everything is going exactly as planned, until she meets Carly, her husband's mistress, across the negotiating table. Carly clawed her way back from being a teenage runaway to become an accomplished scientist, caring single mom, and co-founder of her startup. Once she marries her loving fiancé, she'll secure the complete family she craves. But she's blindsided to discover her not so perfect fiancé is already married—to Ryn, her company's biggest investor. In an industry full of not-so-subtle sexism, can the two women rise above, and work together to overcome heartbreak, and ensure their success?
Author: Scott Edinger
Publisher: AMACOM
ISBN: 0814434002
Category : Business & Economics
Languages : en
Pages : 254
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Book Description
This book helps managers recognize hidden gems in the workplace and learn how to utilize them for their greatest impact. Think you can spot the leaders in your company? Don’t assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than “good employees”, these are “hidden leaders” and they are critical to an organization’s long-term success. Managers today need to make the most of all their resources—and The Hidden Leader shows them how to identify and cultivate these talented but under utilized employees, who: Demonstrate integrity Lead through authentic relationships Focus on results Work from clear customer purpose Fulfill the value promise of the company Don’t settle for the traditional feedback that tells you these are “good employees” who deserve a pat on the back and a 3 percent increase at the end of the year. These hidden leaders will soon be pulled out by another organization giving them the opportunity they deserve. Supported by real-world examples of hidden leaders in action--and QR codes readers can scan for instant access to online assessments--The Hidden Leader helps managers discover these secret saviors and enable them to deliver even greater value to customers.
Author: Francesco Dimitri
Publisher: Titan Books (US, CA)
ISBN: 1785657089
Category : Fiction
Languages : en
Pages : 316
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Book Description
Four old friends confront their darkest secrets in this fantasy steeped in nostalgia, folklore, religion, and the seductive landscape of Southern Italy—by the Italian Neil Gaiman. “A tale of adventure, mystery, friendship and heart-wrenching beauty that will make you re-examine what is holy, what is true, and what is beyond the realm of possibility.” —BookPage Four old school friends have a pact: to meet up every year in the small town in Puglia they grew up in. Art, the charismatic leader of the group and creator of the pact, insists that the agreement must remain unshakable and enduring. But this year, he never shows up. A visit to his house increases the friends’ worry: Art is farming marijuana. In Southern Italy doing that kind of thing can be very dangerous. They can’t go to the Carabinieri so must make enquiries of their own. This is how they come across the rumors about Art—bizarre and unbelievable rumors that he miraculously cured the local mafia boss’ daughter of terminal leukemia. And among the chaos of his house, they find a document written by Art, “The Book of Hidden Things”, that promises to reveal dark secrets and wonders beyond anything previously known. Set in the beguiling and seductive world of Southern Italy, Francesco Dimitri’s first novel in English is a story friendship, landscape, love, betrayal, and mystery that will entrance fans of Elena Ferrante, Neil Gaiman, and Donna Tartt.
Author: Highlights
Publisher: Highlights Press
ISBN: 1629796085
Category : Games & Activities
Languages : en
Pages : 97
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Book Description
Here is a nostalgic collection of intricate, challenging black-and-white Hidden Pictures puzzles for a grown-up audience! This adult coloring book from Highlights, the iconic children's brand, is an enjoyable, stress-free activity that provides hours of simple relaxation, as well as the fun of re-discovering a beloved childhood pastime. This is a coloring book that adults will love!
Author: Tomas Mournian
Publisher: Kensington Publishing Corp.
ISBN: 0758267983
Category : Fiction
Languages : en
Pages : 400
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Book Description
When Ahmed's parents send him to a residential treatment center known as Serenity Ridge, it's with one goal: to "fix" their son, at any cost. But eleven months of abuse and overmedication leave him desperate to escape. And when the opportunity comes, Ahmed runs away to San Francisco. There, he moves into a secret safe house shared by a group of teens. Until they become independent at eighteen, the housemates hide away from authorities, bound by rules that both protect and frustrate. Ahmed, now known as Ben, tries to adjust to a life lived in impossibly close quarters with people he barely knows, all of whom guard secrets of their own. But even if they succeed in keeping the world at bay, there's no hiding from each other or from themselves. And there's no avoiding the conflicts, crushes, loneliness, and desire that could shatter their fragile, complicated sanctuary at any moment. . . "This fresh and original novel defies easy labels. It's knowing yet vulnerable, observant yet naive--a wholly unique and compelling read." --Rachel Cohn, New York Times bestselling author Tomas Mournian attended U.C. Berkeley. A freelance journalist, he's written articles for The San Francisco Bay Guardian, Los Angeles Magazine, OUT, In Style and Marie Claire. His investigation journalism ("Hiding Out," "Anywhere But There," and "Girls Sent to Institutions") has been recognized with awards from the Peninsula Press Club, East Bay Press Club and NCCD Pass awards, with nominations by the GLAAD Media Awards and Pulitzer. Writing under a pseudonym, his plays have been produced internationally. He held the Eli Cantor Chair at The Corporation of Yaddo and lives in Los Angeles.
Author: Glenn Adamson
Publisher: Bloomsbury Publishing USA
ISBN: 1632869667
Category : Art
Languages : en
Pages : 273
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Book Description
From the former director of the Museum of Arts and Design in New York, a timely and passionate case for the role of the well-designed object in the digital age. Curator and scholar Glenn Adamson opens Fewer, Better Things by contrasting his beloved childhood teddy bear to the smartphones and digital tablets children have today. He laments that many children and adults are losing touch with the material objects that have nurtured human development for thousands of years. The objects are still here, but we seem to care less and know less about them. In his presentations to groups, he often asks an audience member what he or she knows about the chair the person is sitting in. Few people know much more than whether it's made of wood, plastic, or metal. If we know little about how things are made, it's hard to remain connected to the world around us. Fewer, Better Things explores the history of craft in its many forms, explaining how raw materials, tools, design, and technique come together to produce beauty and utility in handmade or manufactured items. Whether describing the implements used in a traditional Japanese tea ceremony, the use of woodworking tools, or the use of new fabrication technologies, Adamson writes expertly and lovingly about the aesthetics of objects, and the care and attention that goes into producing them. Reading this wise and elegant book is a truly transformative experience.
Author: Robinne Lee
Publisher: St. Martin's Griffin
ISBN: 125012591X
Category : Fiction
Languages : en
Pages : 320
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Book Description
Now an original movie on Prime Video starring Anne Hathaway and Nicholas Galitzine! When Solène Marchand, the thirty-nine-year-old owner of a prestigious art gallery in Los Angeles, takes her daughter, Isabelle, to meet her favorite boy band, she does so reluctantly and at her ex-husband’s request. The last thing she expects is to make a connection with one of the members of the world-famous August Moon. But Hayes Campbell is clever, winning, confident, and posh, and the attraction is immediate. That he is all of twenty years old further complicates things. What begins as a series of clandestine trysts quickly evolves into a passionate relationship. It is a journey that spans continents as Solène and Hayes navigate each other’s disparate worlds: from stadium tours to international art fairs to secluded hideaways in Paris and Miami. And for Solène, it is as much a reclaiming of self, as it is a rediscovery of happiness and love. When their romance becomes a viral sensation, and both she and her daughter become the target of rabid fans and an insatiable media, Solène must face how her new status has impacted not only her life, but the lives of those closest to her.
