Sharing Hidden Know-How

Sharing Hidden Know-How PDF Author: Katrina Pugh
Publisher: John Wiley & Sons
ISBN: 1118010930
Category : Business & Economics
Languages : en
Pages : 272

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Book Description
Using knowledge that an organization already has is one of the great management ideas of the last fifteen years. Putting Knowledge to Work provides external consultants, internal facilitators, and leaders with a five-step process that will help them achieve their knowledge management goals. The five steps, Knowledge Jams, show how to set the direction, foster the correct tone, conduct knowledge capture event, and integrate this knowledge into the organization. In addition, the author introduces conversation practices for participants to effectively co-create knowledge and discover context.

Sharing Hidden Know-How

Sharing Hidden Know-How PDF Author: Katrina Pugh
Publisher: John Wiley & Sons
ISBN: 1118010930
Category : Business & Economics
Languages : en
Pages : 272

Get Book Here

Book Description
Using knowledge that an organization already has is one of the great management ideas of the last fifteen years. Putting Knowledge to Work provides external consultants, internal facilitators, and leaders with a five-step process that will help them achieve their knowledge management goals. The five steps, Knowledge Jams, show how to set the direction, foster the correct tone, conduct knowledge capture event, and integrate this knowledge into the organization. In addition, the author introduces conversation practices for participants to effectively co-create knowledge and discover context.

Sharing Hidden Know-How

Sharing Hidden Know-How PDF Author: Katrina Pugh
Publisher: John Wiley & Sons
ISBN: 0470876816
Category : Business & Economics
Languages : en
Pages : 272

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Book Description
To manage business operations – let alone innovate – amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks – in the teams, processes and experts that comprise them. Yet, many organizations are coming up short in this race. Knowledge sharing and transfer have been reduced to reports, e-mails and tweets replacing vital personal interaction. The lack of meaningful conversation coupled with intense fragmentation across organizations and networks has left leaders floating in a sea of information and ideas without a map to channel insight into action. Sharing Hidden Know-How starts the conversation that allows organizations to take what they know to the bank. The “how-to”/“how-act” guidebook unveils Knowledge Jam, a facilitated collaborative method for helping organizations rediscover the fundamental discipline of knowledge transfer – the conversation. Developed by Katrina Pugh, president of AlignConsulting, the proven process uses human interaction to capture unwritten insights, and more importantly to put them to work. Offering a step-by-step process and practical tools, Sharing Hidden Know-How will help any organization harness untapped knowledge to solve today’s thorny problems: Accelerating New Product Development and Market and Segment Innovations Maximizing Combined Knowledge in Mergers Integrations, Restructurings, Off-shoring and Outsourcing Overcoming Information Overload (Focus on Social Media) Smoothing Executive Transitions and Succession Planning Smoothing Team Transitions Spreading Insight across Geographies and Network Partners Tapping into Sales Insights The next generation of leadership effectiveness is about conversation and reflective facilitation, not just texts and tweets. Sharing Hidden Know-How makes the case for intentional, conversation-based leadership, and provides the practice model to pull it off. Viewed from above, this important book is itself a conversation between Kate Pugh’s basic propositions and those of a diverse group of other thinkers, all woven into a unified whole. Viewed on the ground, it is an intellectual joyride, coherent, insightful, promisingly pragmatic, and with just the right measure of the personal to fully reveal a fruitful mind in motion. — David Kantor, director, Kantor Institute; author, Reading the Room (Jossey-Bass, 2012) “[This] book addresses one of the time-honored problems in organizations: ‘How do you get people with experience, solutions and knowledge to share them effectively with those who need those valuable assets?’ Technology, we now know, is not the answer—human discussion is. [Pugh] tells you how to structure and facilitate these important conversations.” —Thomas H. Davenport, President’s distinguished professor of IT and Management, Babson College; author of Analytics at Work and Thinking for a Living. “In this innovative and useful book Kate Pugh shows how you can be a far better knowledge practitioner just by releasing the power of talking in your organization. A fine example of the new generation of knowledge books.” —Larry Prusak, author, Working Knowledge; visiting scholar, Marshall School of Business, University of Southern California; and senior knowledge advisor to World Bank and NASA “[This book] meets an urgent need within leadership practices: an effective conversational process for capturing and transferring deep smarts.” —Stephen Denning, author, The Leader’s Guide to Radical Management and The Secret Language of Leadership “Leaders have long known that the ‘know-how’ of experienced teams is key to their organizations’ ability to achieve strategic goals. The challenge has always been to distill this wisdom and deploy it in a way that maximizes and accelerates its impact on organizational effectiveness. [This book] provides a practical approach to addressing this challenge, and, in so doing, improves competitiveness.” —Paul Lucidi, chief information officer, Insulet Corporation “A fantastic replacement for the long dormant and never used lessons-learned repository! This book provides well documented and effective tools for really learning from your organization. As our business continues to go through transformational change, I hope to make good use of the Knowledge Jam to make that transformation efficient.” —Sheryl Skifstad, senior director, Supply Chain IT at a Fortune 100 company

Organizational Knowledge Dynamics: Managing Knowledge Creation, Acquisition, Sharing, and Transformation

Organizational Knowledge Dynamics: Managing Knowledge Creation, Acquisition, Sharing, and Transformation PDF Author: Bratianu, Constantin
Publisher: IGI Global
ISBN: 1466683198
Category : Business & Economics
Languages : en
Pages : 371

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Book Description
Promoting organizational knowledge is an important consideration for any business looking toward the future. Understanding the dynamics of knowledge-intensive organizations is a crucial first step in establishing a strong knowledge base for any organization. Organizational Knowledge Dynamics: Managing Knowledge Creation, Acquisition, Sharing, and Transformation introduces the idea that organizational knowledge is composed of three knowledge fields: cognitive knowledge, emotional knowledge, and spiritual knowledge. This book is useful for graduate students, researchers, and practitioners in knowledge management, intellectual capital, human resources management, change management, and strategic management.

Work's Intimacy

Work's Intimacy PDF Author: Melissa Gregg
Publisher: John Wiley & Sons
ISBN: 0745637469
Category : Social Science
Languages : en
Pages : 232

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Book Description
This book provides a long-overdue account of online technology and its impact on the work and lifestyles of professional employees. It moves between the offices and homes of workers in the knew "knowledge" economy to provide intimate insight into the personal, family, and wider social tensions emerging in today’s rapidly changing work environment. Drawing on her extensive research, Gregg shows that new media technologies encourage and exacerbate an older tendency among salaried professionals to put work at the heart of daily concerns, often at the expense of other sources of intimacy and fulfillment. New media technologies from mobile phones to laptops and tablet computers, have been marketed as devices that give us the freedom to work where we want, when we want, but little attention has been paid to the consequences of this shift, which has seen work move out of the office and into cafés, trains, living rooms, dining rooms, and bedrooms. This professional "presence bleed" leads to work concerns impinging on the personal lives of employees in new and unforseen ways. This groundbreaking book explores how aspiring and established professionals each try to cope with the unprecedented intimacy of technologically-mediated work, and how its seductions seem poised to triumph over the few remaining relationships that may stand in its way.

Knowledge Management in Organisations

Knowledge Management in Organisations PDF Author: Lorna Uden
Publisher: Springer Nature
ISBN: 3031632699
Category : Knowledge management
Languages : en
Pages : 449

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Book Description
Zusammenfassung: This book constitutes the proceedings of the 18th International Conference on Knowledge management in Organizations, KMO 2024, which took place in Kaohsiung, Taiwan, during July 29-August 1, 2024 The 33 full papers were carefully reviewed and selected from 72 submissions. The papers are organized in subject areas as follows: Knowledge Transfer and Sharing; Knowledge in Business and Organisation; Innovation and Knowledge Creation; KM and Education; KM Process and Model; Information and Knowledge Management Systems; AI, IT and New Trends in KM; and Healthcare

Knowledge Management in Theory and Practice, third edition

Knowledge Management in Theory and Practice, third edition PDF Author: Kimiz Dalkir
Publisher: MIT Press
ISBN: 0262342804
Category : Business & Economics
Languages : en
Pages : 548

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Book Description
A new, thoroughly updated edition of a comprehensive overview of knowledge management (KM), covering theoretical foundations, the KM process, tools, and professions. The ability to manage knowledge has become increasingly important in today's knowledge economy. Knowledge is considered a valuable commodity, embedded in products and in the tacit knowledge of highly mobile individual employees. Knowledge management (KM) represents a deliberate and systematic approach to cultivating and sharing an organization's knowledge base. This textbook and professional reference offers a comprehensive overview of the field. Drawing on ideas, tools, and techniques from such disciplines as sociology, cognitive science, organizational behavior, and information science, it describes KM theory and practice at the individual, community, and organizational levels. Chapters cover such topics as tacit and explicit knowledge, theoretical modeling of KM, the KM cycle from knowledge capture to knowledge use, KM tools, KM assessment, and KM professionals. This third edition has been completely revised and updated to reflect advances in the dynamic and emerging field of KM. The specific changes include extended treatment of tacit knowledge; integration of such newer technologies as social media, visualization, mobile technologies, and crowdsourcing; a new chapter on knowledge continuity, with key criteria for identifying knowledge at risk; material on how to identify, document, validate, share, and implement lessons learned and best practices; the addition of new categories of KM jobs; and a new emphasis on the role of KM in innovation. Supplementary materials for instructors are available online.

Computer Support for Collaborative Learning

Computer Support for Collaborative Learning PDF Author: Gerry Stahl
Publisher: Psychology Press
ISBN: 9780805844436
Category : Computers
Languages : en
Pages : 764

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Book Description
Proceedings of: CSCL 2002 meeting in Boulder, Colorado, January 7-11, 2002.

Principles of Knowledge Auditing

Principles of Knowledge Auditing PDF Author: Patrick Lambe
Publisher: MIT Press
ISBN: 0262545039
Category : Business & Economics
Languages : en
Pages : 423

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Book Description
A comprehensive theoretical and practical guide to the operating principles of knowledge auditing, illustrated with numerous case studies. A knowledge audit provides an “at a glance” view of an organization's needs and opportunities. Its purpose is to improve an organization's effectiveness through a better understanding of the dynamics and levers of knowledge production, access, and use. However, this developing field is hampered by the lack of a common language about the origins and nature of knowledge auditing. In Principles of Knowledge Auditing, Patrick Lambe integrates the theory and practices of the field, laying out principles and guidelines for a clearer and more pragmatic approach to knowledge auditing that makes it more accessible to practitioners and researchers. Lambe examines knowledge auditing in the context of the development of communications, information, and knowledge management in the twentieth century. He critiques and clarifies ambiguities in how knowledge audits are approached and described, as well as how the results are conveyed within organizations. He discusses the benefits and risks of knowledge management standards. Knowledge auditors, he says, need a common frame of reference more than they need standards. Standards have their uses, but they provide only markers and sign posts and are poor representations of the richness of the landscape. He concludes with a set of guiding principles for practitioners.

The Exit Strategy

The Exit Strategy PDF Author: Lainey Cameron
Publisher: The Wild Rose Press Inc
ISBN: 1509231390
Category : Fiction
Languages : en
Pages : 347

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Book Description
Silicon Valley investor Ryn Brennan is on the verge of achieving everything she dreamed. She's succeeded in the male-dominated venture capital world, has a supportive husband, and is about to close the deal of her career. Everything is going exactly as planned, until she meets Carly, her husband's mistress, across the negotiating table. Carly clawed her way back from being a teenage runaway to become an accomplished scientist, caring single mom, and co-founder of her startup. Once she marries her loving fiancé, she'll secure the complete family she craves. But she's blindsided to discover her not so perfect fiancé is already married—to Ryn, her company's biggest investor. In an industry full of not-so-subtle sexism, can the two women rise above, and work together to overcome heartbreak, and ensure their success?

The Hidden Power of Social Networks

The Hidden Power of Social Networks PDF Author: Robert L. Cross
Publisher: Harvard Business Review Press
ISBN: 1633691535
Category : Business & Economics
Languages : en
Pages : 228

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Book Description
A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"—a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.