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Author: Dorota Molek-Winiarska
Publisher: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
ISBN: 8376959891
Category : Business & Economics
Languages : en
Pages : 107
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Book Description
W publikacji zawarto refleksje nad kształtowaniem doświadczeń pracowników i zdobywaniem unikalnych kompetencji w obliczu zmian, których jesteśmy świadkami i w których uczestniczymy. Książka prezentuje tematy dotyczące analizy doświadczeń pracowników w środowisku organizacyjnym i społecznym, będące efektem zmian kulturowych, społecznych, gospodarczych i technologicznych. Uwzględniono w niej perspektywę krajową i międzynarodową w celu przedstawienia sposobów wpływania na doświadczenia pracowników. Wielowątkowość dociekań teoretycznych i przeprowadzonych badań empirycznych odzwierciedla szybkość i intensywność zmian społecznych oraz zawodowych na rynkach krajowym i międzynarodowym. Książka może być inspiracją dla zarówno naukowców, jak i praktyków zarządzania w procesie podejmowania działań w różnych obszarach organizacyjnych i społecznych.
Author: Dorota Molek-Winiarska
Publisher: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
ISBN: 8376959891
Category : Business & Economics
Languages : en
Pages : 107
Get Book Here
Book Description
W publikacji zawarto refleksje nad kształtowaniem doświadczeń pracowników i zdobywaniem unikalnych kompetencji w obliczu zmian, których jesteśmy świadkami i w których uczestniczymy. Książka prezentuje tematy dotyczące analizy doświadczeń pracowników w środowisku organizacyjnym i społecznym, będące efektem zmian kulturowych, społecznych, gospodarczych i technologicznych. Uwzględniono w niej perspektywę krajową i międzynarodową w celu przedstawienia sposobów wpływania na doświadczenia pracowników. Wielowątkowość dociekań teoretycznych i przeprowadzonych badań empirycznych odzwierciedla szybkość i intensywność zmian społecznych oraz zawodowych na rynkach krajowym i międzynarodowym. Książka może być inspiracją dla zarówno naukowców, jak i praktyków zarządzania w procesie podejmowania działań w różnych obszarach organizacyjnych i społecznych.
Author: Jacob Morgan
Publisher: John Wiley & Sons
ISBN: 1119321638
Category : Business & Economics
Languages : en
Pages : 215
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Book Description
Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work. Readers will learn: The trends shaping employee experience How to evaluate their own employee experience using the Employee Experience Score What the world's leading organizations are doing around employee experience How to design for technology, culture, and physical spaces The role people analytics place in employee experience Frameworks for how to actually create employee experiences The role of the gig economy The future of employee experience Nine types of organizations that focus on employee experience And much more! There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.
Author: Tracy Maylett
Publisher: John Wiley & Sons
ISBN: 1119294207
Category : Business & Economics
Languages : en
Pages : 184
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Book Description
Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin...and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.
Author: Shaikh, Erum
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 478
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Book Description
In corporate dynamics, organizations grapple with a pressing dilemmahow to balance the pursuit of success with the well-being and sustained mental health of their workforce. Across industries, employees find themselves burdened with an ever-growing array of responsibilities, a phenomenon that takes a toll on their physical and emotional well-being, ultimately jeopardizing productivity. The pervasive threat of burnout looms large, necessitating a nuanced understanding of the intricate interplay between employee welfare and organizational prosperity. Recognizing the escalating prevalence of mental health issues, particularly in developing nations, scholars are intensifying their focus on the need for comprehensive studies to unearth strategies that can mitigate workplace stress and enhance the overall mental health of employees. This critical exploration forms the crux of our upcoming book, Nurturing Prosperity: Impact of Corporate Social Responsibility on Employee Wellbeing, where we unravel the profound influence of CSR on the multifaceted dimensions of employee wellness. This book presents a comprehensive synthesis of the latest empirical research findings and relevant theoretical frameworks. Tailored for academic scholars, it aims to deepen the understanding of the strategic role of trust in various domains within the information and knowledge society. Encompassing the global economy, networks and organizations, teams and workgroups, information systems, and individual actors in networked environments, the book elucidates how CSR practices can be leveraged to foster employee wellbeing in diverse settings.
Author: Yadav, Preksha
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 382
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Book Description
As artificial intelligence (AI) transforms human resources (HR), its integration brings both opportunities and ethical challenges. AI can enhance recruitment, performance evaluation, and employee engagement. However, without careful oversight, it risks perpetuating biases, compromising privacy, and reducing transparency. It's crucial for HR professionals and organizations to adopt a responsible approach, ensuring that AI aligns with values of fairness, accountability, and respect for individual rights. Human Resource Strategies in the Era of Artificial Intelligence elucidates how AI technologies can be strategically integrated into HR functions to enhance organizational performance and employee well-being. This book offers essential ethical frameworks, guidelines, and best practices for integrating AI into HR. Aimed at HR professionals, researchers, policymakers, and technology developers, it provides the insights needed to responsibly navigate AI's complexities in the workplace, promoting ethical AI adoption and safeguarding the integrity of HR practices.
Author: Melissa Anzman
Publisher:
ISBN: 9781734681406
Category :
Languages : en
Pages :
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Book Description
The moment you shift your focus from engagement to your employee experience, you are able to create a best-in-class culture. You keep hearing how employee engagement isn't working-and hasn't been moved in the last 30 years-and how important it is to attract and retain talent in a competitive work environment. But how can you transform your workforce into engaged employees, if traditional methods aren't working? By focusing on what does work: the employee experience. The Employee Experience Solution is a proven, easy-to-follow framework to help you focus on the right activities and actions to take, to improve the lives of your employees and increase your company's bottom line. Whether you are an employee, a leader, or an HR professional, you'll learn how to implement the framework to: ? Improve your internal communication to drive employee understanding and action.? Validate and prioritize your activities for maximum results. ? Increase true employee engagement, attract top talent, create a desired workplace culture, and future-proof your career. In each chapter, you will get specific action steps, review case studies, examples, and templates to put you on the fast track to transform employee engagement, improve workplace culture, and drive results for you and your company.
Author: Mehmet Hüseyin Bilgin
Publisher: Springer Nature
ISBN: 303151212X
Category :
Languages : en
Pages : 619
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Book Description
Author: Chandan, Harish Chandra
Publisher: IGI Global
ISBN:
Category : Business & Economics
Languages : en
Pages : 332
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Book Description
The surge in remote and hybrid work arrangements has sparked a paradigm shift in the employment ecosystem. While remote work offers employees the coveted flexibility and freedom from daily commutes, it also introduces challenges such as isolation, reduced visibility, and questions about productivity. Impact of Teleworking and Remote Work on Business: Productivity, Retention, Advancement, and Bottom Line delves into the multifaceted impact of teleworking on businesses, exploring how different organizations grapple with these challenges, drawing on the experiences of industry giants like Google and IBM. It carefully dissects the advantages and disadvantages of teleworking, addressing distractions, cybersecurity concerns, and the polarized nature of remote work across global and skill dimensions. The book presents an exploration of solutions tailored for diverse stakeholders. From strategies to enhance employee productivity and maintain confidentiality to fostering human connections and tackling the challenges faced by new hires, each chapter offers actionable insights. Employers, employees, and management teams will find guidance on creating a collaborative and innovative remote work culture, mitigating distractions, and striking a balance between work and personal life. The suggested topics span the gamut of remote work intricacies, from the relationship between remote work and job satisfaction to strategies for maintaining connections between managers and remote employees. With small, medium, and large companies, government agencies, and universities as the target audience, the book serves as a strategic guide for entities seeking to harness the potential of remote work while mitigating its challenges.
Author: Susan Cartwright
Publisher: OUP UK
ISBN: 0199211914
Category : Business & Economics
Languages : en
Pages : 616
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Book Description
This Handbook focuses on organizational well being in its widest sense, and is concerned with reviewing the factors which are associated with ill health, as well as those which promote positive health and well being. In it, leading international scholars focus on the key issues around measuring well being, and individual and organizational factors.
Author: Brian J. Hoffman
Publisher: Cambridge University Press
ISBN: 1108417639
Category : Psychology
Languages : en
Pages : 643
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Book Description
This handbook provides an overview of the research on the changing nature of work and workers by marshalling interdisciplinary research to summarize the empirical evidence and provide documentation of what has actually changed. Connections are explored between the changing nature of work and macro-level trends in technological change, income inequality, global labor markets, labor unions, organizational forms, and skill polarization, among others. This edited volume also reviews evidence for changes in workers, including generational change (or lack thereof), that has accumulated across domains. Based on documented changes in work and worker behavior, the handbook derives implications for a range of management functions, such as selection, performance management, leadership, workplace ethics, and employee well-being. This evaluation of the extent of changes and their impact gives guidance on what best practices should be put in place to harness these developments to achieve success.
