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Author: Gwenaelle Grefe
Publisher: John Wiley & Sons
ISBN: 1119751330
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
The ambition of this book is to propose a grid of reading able to illuminate the current HR transformations experienced by the big historical international companies of the sector of the tourism, carried away by what is known as the "3rd tourist revolution ". The latter is characterized by the combination of three main phenomena: internationalization, digitalization and hyper-personalization that refound the employment relationship between employers, unions and employees. Internationalization requires a renewal of business models heckled by the low-cost strategies of new operators provoking social reactions to the extent of perceived psychological disruptions, to question the validity of these same strategies. Digitization has opened the way to the disintermediation at the origin of the evolution of the trades front and back office. Finally, hyper-personalization and adaptation to new client behaviors justify the hegemony of soft skills for a redefined hospitality. In the end, the employee must constantly deal with often paradoxical injunctions (example: standardization of service protocols versus empowerment). A focus will be made on two specific branches: hotels and air transport which will each be part of a part. The topic will be illustrated by case studies and testimonials. The two coordinators of the book will draw on the contributions of researchers who collaborate with them in the framework of an international research program they pilot.
Author: Gwenaelle Grefe
Publisher: John Wiley & Sons
ISBN: 1119751330
Category : Business & Economics
Languages : en
Pages : 256
Get Book Here
Book Description
The ambition of this book is to propose a grid of reading able to illuminate the current HR transformations experienced by the big historical international companies of the sector of the tourism, carried away by what is known as the "3rd tourist revolution ". The latter is characterized by the combination of three main phenomena: internationalization, digitalization and hyper-personalization that refound the employment relationship between employers, unions and employees. Internationalization requires a renewal of business models heckled by the low-cost strategies of new operators provoking social reactions to the extent of perceived psychological disruptions, to question the validity of these same strategies. Digitization has opened the way to the disintermediation at the origin of the evolution of the trades front and back office. Finally, hyper-personalization and adaptation to new client behaviors justify the hegemony of soft skills for a redefined hospitality. In the end, the employee must constantly deal with often paradoxical injunctions (example: standardization of service protocols versus empowerment). A focus will be made on two specific branches: hotels and air transport which will each be part of a part. The topic will be illustrated by case studies and testimonials. The two coordinators of the book will draw on the contributions of researchers who collaborate with them in the framework of an international research program they pilot.
Author: Gwenaelle Grefe
Publisher: John Wiley & Sons
ISBN: 178630354X
Category : Business & Economics
Languages : en
Pages : 256
Get Book Here
Book Description
The ambition of this book is to propose a grid of reading able to illuminate the current HR transformations experienced by the big historical international companies of the sector of the tourism, carried away by what is known as the "3rd tourist revolution ". The latter is characterized by the combination of three main phenomena: internationalization, digitalization and hyper-personalization that refound the employment relationship between employers, unions and employees. Internationalization requires a renewal of business models heckled by the low-cost strategies of new operators provoking social reactions to the extent of perceived psychological disruptions, to question the validity of these same strategies. Digitization has opened the way to the disintermediation at the origin of the evolution of the trades front and back office. Finally, hyper-personalization and adaptation to new client behaviors justify the hegemony of soft skills for a redefined hospitality. In the end, the employee must constantly deal with often paradoxical injunctions (example: standardization of service protocols versus empowerment). A focus will be made on two specific branches: hotels and air transport which will each be part of a part. The topic will be illustrated by case studies and testimonials. The two coordinators of the book will draw on the contributions of researchers who collaborate with them in the framework of an international research program they pilot.
Author: Joseph Cho-yam Lau
Publisher: Springer Nature
ISBN: 9811522529
Category : Social Science
Languages : en
Pages : 236
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Book Description
This book investigates the influence of self-organisation processes on the commuting of the poor workers in urban China. It suggests a new approach to investigate and measure individual access, and it argues that dynamic interactions between individual action and social structure influence individual’s access to transport, which cannot be measured using other traditional accessibility approaches.The overwhelming majority of models in transport research assume that socio-economic factors and the built-environment influence the accessibility of transport for individuals. This book provides evidence that individual decision-makings and actions are also vital factors to bring out changes in accessibility. Further, the study adopts a self-organisation process and structuration theory to illustrate that a significant proportion of travel problems of migrants are rooted in the interaction between actions and social structures. Any change in migrants’ actions or social structures in the self-organisation process would result in the production of complex and spontaneous travel behaviour. The self-organisation approach presented provides a new approach for urban transport planning in the future, particularly on the investigation of the accessibility of disadvantaged social groups. By using the social theories, transport research can have an effect on commuting behaviour and to improve poor workers’ quality of life.
Author: Bruno Romagny
Publisher: John Wiley & Sons
ISBN: 1394276443
Category : Business & Economics
Languages : en
Pages : 356
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Book Description
Since 1971, UNESCO's Man and the Biosphere (MAB) Programme has embraced a number of principles that link the political, scientific and academic spheres. Biosphere Reserves and Sustainable Development Goals 2 is a reminder of the fundamental issues involved in governance. The diversity and multiplicity of stakeholders, and the complexity of the interplay between them, as well as their organization, are decisive factors in the proper management of resources and territories. The book also presents a number of case studies demonstrating that, between the strong development aspirations of their populations, the impact of human activities and the need to conserve their biological heritage, the biosphere reserves of the southern Mediterranean are facing major issues: agricultural pollution, forest fires, water use in a context of climate change, etc.
Author: Émilie Kohlmann
Publisher: John Wiley & Sons
ISBN: 1786308584
Category : Computers
Languages : en
Pages : 260
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Book Description
The use of digital technology in our societies is growing to meet the ever-increasing challenges of data collection, raising awareness, education and understanding nature. Artificial intelligence, for example, appears to be the answer to collecting massive amounts of data on biodiversity at a global scale and facilitating citizen participation in such data collection. Linking with Nature in the Digital Age explores the reconfiguration of our relationship with nature within this digital framework. This book examines this mediated linking from three angles. Firstly, it shows how digital technology can foster the development of links to nature. Then, it describes in greater detail the materiality of these links and how they have evolved with the developments in information technology. Finally, it questions the belief in the digital as a facilitator and opens up new perspectives on our relationship with nature and the living world
Author: Gwenaelle Grefe
Publisher: Wiley-ISTE
ISBN: 9781119751311
Category : Business & Economics
Languages : en
Pages : 270
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Book Description
Author: DEVASHISH. DASGUPTA
Publisher: Pearson Education India
ISBN: 9788131731826
Category : Hospitality industry
Languages : en
Pages : 304
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Book Description
Author: United States. Economic Development Administration. Office of Economic Research
Publisher:
ISBN:
Category : Manpower policy
Languages : en
Pages : 440
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Book Description
Author: Mark Budman
Publisher: Black Rose Writing
ISBN: 1684334527
Category : Young Adult Fiction
Languages : en
Pages : 175
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Book Description
When 18-year-old Rose arrives in Temnota from the US as an exchange student, she finds the country even more oppressive than she thought. The Secret Service has just imprisoned Libera, a young rebel leader. A shape-shifter, she can escape by taking any form, so they’ve locked her away in a cell impenetrable to her kind, and are about to execute her. Rose teams up with her classmate, Gavrilo, the prince of all shape-shifters, to find a way to unlock Libera’s cell to save her. According to a legend, such a way existed a long time ago. Rose takes Gavrilo back to the past to find it. A Secret Service Major, an evil genius of shifters, stands in their way. Rose and Gavrilo fall for each other, but she has a disease that prevents them from touching. Will they beat the death clock and save the country and their love?
Author: A. K. Bhatia
Publisher: Sterling Publishers Pvt. Ltd
ISBN: 9788120731189
Category : Business & Economics
Languages : en
Pages : 460
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Book Description
Travel and tourism is one of the world s most important and fastest growing economic sectors, generating jobs and substantial wealth for economies around the globe. The present book The Business of Tourism Concepts and Strategies explains the complex tourism phenomenon in its various manifestations. Various academic disciplines are involved in the study of tourism because of the complex nature of the subject. Some basic disciplines such as economics, psychology, sociology and geography contribute a great deal to the understanding of the subject. Newer disciplines like marketing and management, special interest tourism, travel legislation and business travel have been introduced in this volume. The book gives the reader a global perspective of the travel and tourism industry. The approach has been to provide a simple and comprehensive outline of as many concepts as possible. The book contains some additional features which will be of great help to the reader. These features include case studies having references to the subject matter discussed in various chapters. The cases are taken from the industry and provide interesting material for interactive discussion. Contents " Acknowledgements " Preface " Travel Trade Abbreviations " Tourism-A Historical Perspective " Consumer Behaviour and Tourism Demand " Dimensions of Tourism " Measuring The Demand For Tourism " The Structure of Tourism Industry " The Tourism Industry And Public Sector Organisation` " Special Interest Tourism " International Cooperation In Tourism " Travel And Accommodation " Travel And Transport " Retail Travel Trade " Travel Legislation " Business Tourism " Marketing and Promotion for Tourism " Tourism Planning And Environment " Glossary Travel and Tourism " Ticketing And Airlines Terms " Hotel Industry Terms " Travel Trade Publications " International Tourism Periodicals " Travel Industry Journals And Periodicals " Travel Research Journals " Education and Training in Travel and Tourism Institutes " International Organisations " Travel Related Publications of International Organisations " Bibliography " Index " CASE STUDIES
