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Author: Cengiz Haksever
Publisher: World Scientific Publishing Company
ISBN: 9813209461
Category : Business & Economics
Languages : en
Pages : 691
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Book Description
The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to
[email protected].
Author: Cengiz Haksever
Publisher: World Scientific Publishing Company
ISBN: 9813209461
Category : Business & Economics
Languages : en
Pages : 691
Get Book Here
Book Description
The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to
[email protected].
Author: John Maleyeff
Publisher: Routledge
ISBN: 100007532X
Category : Business & Economics
Languages : en
Pages : 239
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Book Description
To remain relevant in today’s world, practitioners should presume that they have two jobs: first, to do their work effectively so that they provide value to the organization; second, to improve how the work is done so that their organization remains competitive. This book offers clear guidance to excel at this ubiquitous second job. Informed by an appreciation that most personnel that work in any firm, even firms that are manufacturing-oriented, routinely provide services as a key element of their jobs, this book explains how to provide and improve internal customer service, regardless of industry or role. It illustrates the common features, or service process "DNA," while providing a diverse set of examples to enhance understanding. Written by a pioneer in the development of principles and methodologies that address services in a structured and distinctive manner, this book stresses that service processes are distinctly different from manufacturing processes. Rigorous and practical, this book will appeal to students and professionals alike, in business, hospitality, industrial management, public health, and other fields. Online resources include Excel files that act as templates to help with quantitative analysis routines.
Author: John Kamauff
Publisher: McGraw Hill Professional
ISBN: 0071713182
Category : Business & Economics
Languages : en
Pages : 273
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Book Description
The secrets to improving operations while maintaining the highest quality How do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to: Improve your production processes Boost quality using the Six Sigma approach Manage supply chains and inventory Forecast, plan, and schedule efficiently With Manager’s Guide to Operations Management, you have the tools you need to ensure a smooth, steady work flow while producing products and services of the highest quality—the secret to business success.
Author: Jody Crane, MD, MBA
Publisher: CRC Press
ISBN: 135165263X
Category : Business & Economics
Languages : en
Pages : 411
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Book Description
This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.
Author: Ferenczy, Cohen
Publisher: Wolters Kluwer
ISBN: 1543812546
Category : Law
Languages : en
Pages : 1310
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Book Description
The Fifth Edition of ERISA: A Comprehensive Guide provides a thorough and authoritative analysis of the principal statutory provisions of the Employee Retirement Income Security Act of 1974 (ERISA) and the corresponding provisions of the Internal Revenue Code (Code) dealing with employee benefits. It also discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA; the Code provisions relating to the requirements for tax-qualified retirement plans; and the subsequent legislation amending or supplementing ERISA and such Code provisions. Cited by the Supreme Court, ERISA: A Comprehensive Guide discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA and the subsequent legislation amending or supplementing ERISA. ERISA: A Comprehensive Guide has been updated to include: Description of the student loan program 2018 Private Letter Ruling and the resolution of this with the "anti-conditioning" rule. Analysis of the latest version of the EPCRS, which is available for tax-qualified retirement plans with certain compliance failures, as set forth in IRS Revenue Procedure 2019-19, including an update to the IRS user fees that apply to the various correction programs. Discussion of the new self-correction options for participant loan failures, certain non-amender failures, and beneficial retroactive amendments to increase participant's benefits. Description of IRS VCAP, its uses, limitations, and procedural requirements. Description of IRS Revenue Procedure 2015-32 for correction of delinquent Forms 5500-EZ. Analysis of the DOL's guidance on the definition of an "Employer" for ERISA purposes and subsequent Court rulings eviscerating that guidance. Discussion of health plans use of "cross-plan offsetting" as a way of adjusting for overpayments. Discussion of the new DOL regulations governing review and appeal procedures for disability claims. Complete revision of the mergers and acquisitions chapter, including best practice, common pitfalls, a sample merger agreement, merger checklist, and spin-off agreement. Update on 2018 and 2019 court cases that impact labor relations, as well as actions taken by the current administration that overturn prior policies and decisions. Discussion of the most recent actions impacting ACA and litigation surrounding those actions. Discussion of recent court cases regarding discrimination on the basis of gender and sexual orientation. Discussion of ongoing litigation regarding "conscience-based objections" to a provision in the ACA requiring employers to provide no-cost birth control coverage to employees. Description of changes in Fair Labor Standard Act interpretations regarding wages, determination of independent contractor status, and regular rate.
Author: Adda247 Publications
Publisher: Adda247 Publications
ISBN:
Category : Study Aids
Languages : en
Pages : 522
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Book Description
ADDA247 is launching a comprehensive eBook on "A Comprehensive Guide for AFCAT Exam" for AFCAT 2020. This eBook is updated as per the latest examination pattern and is suitable for other competitive exams. The aim of this eBook is to help students learn and understand the new pattern of recruitment exams which will help them to maximize their scores in the competitive examination. The book has been prepared by experienced faculties, subject-matter experts and with the expertise of Adda247 keeping the new pattern and challenges of competitive exams in mind. Salient Features of the eBook - 20+ Section-wise practice sets - 3 Previous year paper ( 2017-19) - 4000+ Questions with 100% solutions - Based on the Latest Pattern - Detailed Solution of Numerical Ability, Reasoning & Military aptitude, English and General Awareness
Author: Sudipta Bhattacharjee
Publisher: Taxmann Publications Private Limited
ISBN: 9364559533
Category : Law
Languages : en
Pages : 19
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Book Description
This book is a comprehensive guide that discusses and analyses the complexities of GST as it applies to works contracts, construction projects, and EPC contracts across various industries. It covers critical topics such as the definition of works contracts under GST, input tax credit eligibility, valuation, sector-specific guidance (e.g., oil & gas, real estate, power generation), and best practices for tax controversy management. Its practical approach includes case studies, international comparisons, and up-to-date legal precedents. This book is a helpful reference for tax specialists, legal advisors, and professionals navigating GST compliance in construction and related sectors. The Present Publication is the 10th Edition and has been amended by the Finance (No. 2) Act, 2024. It covers the recommendations of the 54th GST Council Meeting held on 09-09-2024 and is authored by Sudipta Bhattacharjee, Rishabh Prasad & Abhishek Garg, with the following noteworthy features: • [What's New in the 10th Edition] o Latest Amendments – This Edition incorporates all amendments up to 1st September 2024, reflecting the most up-to-date legal changes and amendments in the GST law o Hot-Button Issues – Expanded coverage of hot-button issues such as: § Input Tax Credit in Works Contracts § Impact on Advances and Security Deposits § Treatment of Free-of-cost Supplies o Liquidated Damages & GST – A new in-depth chapter discusses the latest legal positions on liquidated damages, mainly focusing on the evolving jurisprudence in India and the European Union/UK o GST Rates & Classifications – Detailed guidance on GST rates applicable to various works contracts, with clear explanations of classifications and valuations under GST law • [Comprehensive Practical Guide] The book serves as a complete practical guide providing a detailed understanding of GST's impact on a wide range of construction and EPC contracts, as well as concession agreements • [Sector-wise Coverage] It includes sector-specific analysis for industries such as oil & gas, roads, real estate, ports, urban water projects, thermal and solar power projects, and large manufacturing units, making it a unique reference guide • [Detailed Chapter Structure] The book is divided into easy-to-read chapters covering the constitutional framework, sectoral guidance, input tax credit, valuation issues, and complex topics such as immovable property, free-of-cost supplies, liquidated damages, and anti-profiteering provisions • [Evolution from Pre-GST Era] The text also traces the evolution of key concepts from the pre-GST era, providing a holistic understanding of the shifts in tax law over time • [International Comparative Perspective] A dedicated chapter explores how construction contracts are treated under international VAT/GST regimes, providing valuable global insights • [Case Studies] Several chapters feature real-life case studies, helping readers practically understand whether specific contracts would qualify as works contracts under GST • [Legal Precedents] The book discusses the legal position on liquidated damages in the context of GST, with updated references to international legal frameworks, particularly in the European Union and the UK • [Practical Strategies] It provides practical strategies for structuring construction and EPC contracts, as well as best practices for managing tax controversies • [Inclusion of Appendices] The book contains detailed appendices that include relevant notifications and circulars to aid in compliance and practical application of GST laws The structure of the book is as follows: • Chapter 1 – Introduction to the Scheme of GST • Chapter 5 – What is Immovable Property in Works Contracts? • Chapter 17 – Liquidated Damages Under Works Contracts & GST Implications • Chapter 22 to 27 – Works Contract Implications in Various Sectors (Oil & Gas, Real Estate, Roads/Highways, Ports, Thermal and Solar Power) • Chapter 31 – Structuring Various Types of Works Contracts Under GST • Chapter 33 – Best Practices for Managing Tax Controversies • Annexures – CGST rate schedules, Maharashtra GST Act, explanatory notes on service classification
Author: Bryant
Publisher: Wolters Kluwer
ISBN: 1454899921
Category : Business & Economics
Languages : en
Pages : 1290
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Book Description
Complete Guide to Federal and State Garnishment provides much-needed clarity when the federal and state laws appear to conflict. You'll find plain-English explanations of the laws and how they interact, as well as the specific steps you and your staff need to take to respond to the order properly. Numerous detailed examples and mathematical calculations make it easy to apply the law under different scenarios. Written by Amorette Nelson Bryant, who was recently appointed by the Uniform Law Commission as an observer for the Drafting Committee on a Wage Garnishment Act and was a past chair of both the APA GATF Child Support Subcommittee and Garnishment Subcommittee, Complete Guide to Federal and State Garnishment brings the payroll professional up-to-date on the latest federal and state laws and regulations affecting this ever-changing area. It is your one-stop source for answers to critical questions, such as: Does the amount exempt from garnishment change when the minimum wage goes up? How do I determine the wages to which the garnishment applies? If an employee is subject to more than one garnishment, which has priority? Which state's rules do I use when I receive a child support order sent from another state? State or federal law - which applies for creditor garnishment and support? Are there alternatives to remitting withheld child support via EFT/EDI? How do I handle garnishments when employees are paid a draw against salary? Previous Edition: Complete Guide to Federal and State Garnishment, 2018 Edition, ISBN 9781454884255¿
Author: Kal Jayaswal, PMP and Archana Jayaswal, PMP, CSM
Publisher: Outskirts Press
ISBN: 1478799498
Category : Business & Economics
Languages : en
Pages : 478
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Book Description
Why you need this PMP guide: • Coverage of the 100% of the exam content • Lots of figures and tables for faster preparation • ITTO-made-easy with diagrams and built-in text • Simple explanations for difficult concepts • Synopsis and formulas section … for reference before the PMP exam • Easy-to-follow layout • 400+ sample questions with detailed explanations • Full-length practice exam • Tips for practical project management • How-to for Microsoft Project (MPP) application This book is a must-have for those preparing for PMP certification. It is different than existing books because we believe that PMP preparation can be quick and efficient. We have read the existing books and taken the PMP exam and we have found that most books contain unnecessary content. • Reduce your preparation time: There are several books in the market that have pages of painful and irrelevant text that would just be a waste of your time. This book has text that is concise and relevant for the exam. • Figures and tables: There are 200+ figures and tables in the book. When text is needed to explain the figure, the text is embedded into the figure, rather than forcing you to read long paragraphs and pages of commentary to find relevant material. • Personalized, conversational style: When possible, we use conversational style to make for easier reading. • Active learning: We believe that learning is best when the reader is involved (instead of doing a show and tell). Wherever applicable (e.g. for schedule, cost, quality, risk, procurement), there are workbook-style exercises. • Examples: You will find lots of examples followed by its underlying concept or generalized step-by-step procedure. This sequence makes it easier to understand concepts. REVIEW FROM CONTACT 1: I have studied various PMP guides and tutorials in the market. But this book is different, stands outs and would be the best companion guide to the PMBOK. Difficult concepts are presented in a style that is easy to follow. The content is concise and supported by illustrative figures and tables. This will save you from wasting your time on irrelevant or copious content. In my opinion, this is the ONLY book you will need to pass the PMP exam. Other printed books and online sites have questions that are easier than the PMP exam and some wrong and answers and explanations. The 400+ questions are at the same level of rigor as you will find in the PMP exam. I wish I had this guide when I prepared for the PMP exam. - Andrew Anderson, PMP, Los Angeles, CA
Author: Andrew L. Oringer
Publisher: Wolters Kluwer Law & Business
ISBN: 1543880525
Category : Pension trusts
Languages : en
Pages : 1264
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Book Description
