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Author: Joe Tidd
Publisher: World Scientific
ISBN: 1783260947
Category : Business & Economics
Languages : en
Pages : 453
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Book Description
In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. Most research and management prescriptions have been based on the experience of manufacturing and high technology sectors. There is a clear need to distinguish which, if any, of what we know about managing innovation in manufacturing is applicable to services, what must be adapted, and what is distinct and different. Such is the goal of this book.This unique collection brings together the latest academic research and management practice on innovation in services, and identifies a range of successful organizational responses to current technological opportunities and market imperatives. The contributors include leading researchers, consultants and practitioners in the field, who provide rigorous yet practical insights into managing and organizing innovation in services. Two themes help to integrate the contributions in this book:• That generic good practices exist in the management and organization of innovation in services, which the authors seek to identify, but that these must be adapted to different contexts, specifically the scale and complexity of the tasks, the degree of customization of the offerings, and the uncertainty of the environment.• That innovation in services is much more than the application of information technology (IT). In fact, the disappointing returns to IT investments in services have resulted in a widespread debate about the causes and potential solutions — the so-called “productivity paradox” in services. Instead here the authors adopt a broader notion of innovation, including technological, organizational and market change. The key is to match the configuration of organization and technology to the specific market environment./a
Author: Joe Tidd
Publisher: World Scientific
ISBN: 1783260947
Category : Business & Economics
Languages : en
Pages : 453
Get Book Here
Book Description
In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. Most research and management prescriptions have been based on the experience of manufacturing and high technology sectors. There is a clear need to distinguish which, if any, of what we know about managing innovation in manufacturing is applicable to services, what must be adapted, and what is distinct and different. Such is the goal of this book.This unique collection brings together the latest academic research and management practice on innovation in services, and identifies a range of successful organizational responses to current technological opportunities and market imperatives. The contributors include leading researchers, consultants and practitioners in the field, who provide rigorous yet practical insights into managing and organizing innovation in services. Two themes help to integrate the contributions in this book:• That generic good practices exist in the management and organization of innovation in services, which the authors seek to identify, but that these must be adapted to different contexts, specifically the scale and complexity of the tasks, the degree of customization of the offerings, and the uncertainty of the environment.• That innovation in services is much more than the application of information technology (IT). In fact, the disappointing returns to IT investments in services have resulted in a widespread debate about the causes and potential solutions — the so-called “productivity paradox” in services. Instead here the authors adopt a broader notion of innovation, including technological, organizational and market change. The key is to match the configuration of organization and technology to the specific market environment./a
Author: EIBA
Publisher: Emerald Group Publishing
ISBN: 0857240870
Category : Business & Economics
Languages : en
Pages : 349
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Book Description
This volume of Progress in International Business Research includes a selection of 13 papers from the 35th European International Business Academy Annual Conference, which was held in Valencia (Spain) from the 13th to the 15th of December 2009.
Author: João J. M. Ferreira
Publisher: Routledge
ISBN: 1317509595
Category : Business & Economics
Languages : en
Pages : 351
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Book Description
Research interest in the service sector has boomed in recent years as deindustrialisation became entrenched. Instead of being regarded as merely supplementary to traditional industry and manufacturing, services have generated progressively rising levels of growth in developed economies while at the same time coming to be recognised as major drivers of innovation. Among the factors which have helped service companies notch up swifter growth rates than all other sectors are the outsourcing of such services by other sectors, including the development of information and communication technologies, and changes to the regulatory, legal and market frameworks as well as globalisation and internationalisation. The result is a cluster of highly innovative firms which can loosely be grouped under the heading of Knowledge Intensive Business Services (KIBS). Knowledge Intensive Business Services and Regional Competitiveness charts the development of these firms and explores their success through four mutually linked parts: KIBS and industrial dynamics; KIBS and their context; KIBS and their contribution to regional competitiveness and economic development; and finally, KIBS and public policy. This book is suitable for researchers and policy makers interested in the rise of these influential actors and their influence on regional competitiveness.
Author: Haluk Demirkan
Publisher: Springer Science & Business Media
ISBN: 1441982701
Category : Business & Economics
Languages : en
Pages : 374
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Book Description
The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.
Author: Jemielniak, Dariusz
Publisher: IGI Global
ISBN: 1605661775
Category : Computers
Languages : en
Pages : 672
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Book Description
Provides an international collection of studies on knowledge-intensive organizations with insight into organizational realities as varied as universities, consulting agencies, corporations, and high-tech start-ups.
Author: Hartmut Hirsch-Kreinsen
Publisher: Edward Elgar Publishing
ISBN: 1848445059
Category : Technology & Engineering
Languages : en
Pages : 313
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Book Description
This very valuable book collects together excellent empirical essays on what amounts to a silent majority in advanced industrial societies: low and medium tech manufacturing industries. Such industries employ more people and make a larger contribution to aggregate value creation than their more lauded high-tech counterparts and moreover, they constitute extremely important customer industries for such higher tech producers. They may be neglected, but they are not going away indeed, this volume shows that they are growing and adapting to the new competitive challenges of globalization. Attending to the dynamics of innovation and change in this large sector is crucial for understanding processes of social and economic restructuring in Europe today. The essays in this volume are the first place to look for insight into this extremely important area of political economic life in Europe. Gary Herrigel, University of Chicago, US Innovation in Low-Tech Firms and Industries challenges the currently fashionable notion that the advent of a knowledge-based economy demands that all social resources should be diverted to high-technology industries. Hirsch-Kreinsen and Jacobson point out these constitute a small part of even the most advanced economies. Attention has been diverted from the important innovation processes which occur in low and medium technology (LMT) sectors. This volume calls on us to achieve a much better and wiser balance in our industrial policy. Terrence McDonough, National University of Ireland, Galway The authors of this book make an urgently needed provocative point: ordinary engineering and technology ( low-tech ) continue to be of greater importance, in our knowledge society , than high-tech activities, and they may be similarly demanding by the competence they require and produce. This counteracts the exaggerated hype about high-tech firms or activities. The high-tech classification itself is highly arbitrary and often superficial. The authors show in what way low-tech activities and firms are important, and how they can be cultivated to buttress the economic strength of industrial and post-industrial nations. Researchers and policymakers, please take note! Arndt Sorge, Wissenschaftszentrum Berlin, Germany and University of Groningen, The Netherlands It is a general understanding that the advanced economies are currently undergoing a fundamental transformation into knowledge-based societies. There is a firm belief that this is based on the development of high-tech industries. Correspondingly, in this scenario low-tech sectors appear to be less important. A critique of this widely held belief is the starting point of this book. It is often overlooked that many of the current innovation activities are linked to developments inside the realm of low-tech. Thus the general objective of the book is to contribute to a discussion concerning the relevance of low-tech industries for industrial innovativeness in the emerging knowledge economy. Providing examples of both theoretical and empirical research in this area, Innovation in Low-tech Firms and Industries will be of great interest to postgraduate students and academic researchers in innovation studies. It will also appeal to policy makers in the field of innovation policy as well as industrial economists and sociologists interested in traditional industries in advanced economies.
Author: Tugrul U Daim
Publisher: World Scientific
ISBN: 1786344076
Category : Technology & Engineering
Languages : en
Pages : 672
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Book Description
The use of bibliometrics for the analysis of technology management is on the rise in our increasingly technological societies. Many are using these tools to document or record the rise of various technologies, making it necessary to take stock of the value and application of scientometric methods and their measures.Innovation Discovery shows the current state of play within the field of management of technology, and discusses how we can use networks to explore, understand and generate theory around the innovation process. It looks at the different streams of analysis used to understand bibliometric data, and presents alternative and novel ways of applying these techniques.Written as a comprehensive review of approaches by leading researchers in the field, this book is suitable for graduate and post-graduate students and researches looking to expand their knowledge and embark on further investigations in technology management.
Author: Joe Tidd
Publisher: John Wiley & Sons
ISBN: 1119713307
Category : Business & Economics
Languages : en
Pages : 624
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Book Description
Now in its seventh edition, Managing Innovation: Integrating Technological, Market and Organizational Change enables graduate and undergraduate students to develop the unique skill set and the foundational knowledge required to successfully manage innovation, technology, and new product development. This bestselling text has been fully updated with new data, new methods, and new concepts while still retaining its holistic approach the subject. The text provides an integrated, evidence-based methodology to innovation management that is supported by the latest academic research and the authors’ extensive experience in real-world management practice. Students are provided with an impressive range of learning tools—including numerous case studies, illustrative examples, discussions questions, and key information boxes—to help them explore the innovation process and its relation to the markets, technology, and the organization. "Research Notes" examine the latest evidence and topics in the field, while "Views from the Front Line" offer insights from practicing innovation managers and connect the covered material to actual experiences and challenges. Throughout the text, students are encouraged to apply their knowledge and critical thinking skills to business model innovation, creativity, entrepreneurship, service innovation, and many more current and emerging approaches and practices.
Author: Frank Montgomery Hull
Publisher: World Scientific
ISBN: 1783267151
Category : Business & Economics
Languages : en
Pages : 408
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Book Description
Total Value Development provides a framework to help businesses innovate and derive greater value from the services they offer. The secret is to devise an innovative model built on total value creation, identified as the total value development (TVD) model.The TVD model has broad applicability for any large organization. Here, case studies are presented showing the effectiveness of the TVD model in its practical application within companies. Statistical evidence is used to recommend improvements to performance outcomes, such as time compression, cost reduction, quality and innovation. Studies of over 100 service enterprises in the United States and the United Kingdom provide compelling evidence for benefits from business model innovation. Additional material in the form of guidance forms give readers the tools needed for the implementation and recording of successful in-project value development.Providing both a practical framework and real-life examples of adding value to current business practices, this book is essential reading for executives, managers and researchers in the field of business and innovation.
Author: Helinä Melkas
Publisher: Springer Science & Business Media
ISBN: 3642217230
Category : Business & Economics
Languages : en
Pages : 450
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Book Description
The book describes and analyses the new environment for innovation, it does this with an emphasis on yet uncharted regions within the field of practice-based innovation, coming up with guidelines for innovation policy measures needed in order to realise this. While it focuses on these policies it also takes into account multi-actor innovation processes, user-driven innovation, "related variety" and many other aspects; aspects such as, just to name a few: communicating creative processes and distributing practice-based innovation; then there is creativity itself, encompassing new fields of knowledge and expertise. The authors go on to describe value networks, showing how to make practice-based innovations, explaining innovation diffusion and absorptive capacity. The book presents new insights as well as the latest research related to the frequently used term "innovation". Definitions are put forward, giving, by way of examples, a detailed description of concepts we draw upon when using these. Innovation as a concept is constantly being subdivided into increasingly finer distinctions, which, in turn, determine the discourse. The book takes a close look at these, further taking into account the challenges as well as the opportunities inherent in developing practice-based innovation procedures and policies of global importance, never losing sight of advancing long-term effectiveness.
