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Author: Karl Palachuk
Publisher: Great Little Book Publishing Company, Incorporated
ISBN: 9780976376026
Category : Business & Economics
Languages : en
Pages : 208
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Book Description
Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services by Karl W. Palachuk is an essential guide for I.T. Consultants. All forms are available to download online.Everyone knows it: Spoken agreements aren't worth the paper they're written on.The SMB Consultant is facing changes we never imaged a few years ago. Managed services are everywhere. Franchised tech support is taking off. And now big corporations are trying to compete in the "SMB Space." Whether you like it or not, you need to make some changes in order to meet the challenges of the next few years.Service agreements literally define your business. If you're not using them, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business.Whether you sell your services hourly, in blocks of time, or with a Managed Service plan, you need a good service agreement.As with his other books, Karl gives you more than just the forms. Service Agreements for SMB Consultants includes best practices and lots of great information to help you run your business more prosperously.
Author: Karl Palachuk
Publisher: Great Little Book Publishing Company, Incorporated
ISBN: 9781942115496
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
If you're not using service agreements in your IT business, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business. Whether you sell your services hourly, in blocks of time, or with a Managed Services plan, you need this book!
Author: Karl Palachuk
Publisher: Great Little Book Publishing Company, Incorporated
ISBN: 9780976376026
Category : Business & Economics
Languages : en
Pages : 208
Get Book Here
Book Description
Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services by Karl W. Palachuk is an essential guide for I.T. Consultants. All forms are available to download online.Everyone knows it: Spoken agreements aren't worth the paper they're written on.The SMB Consultant is facing changes we never imaged a few years ago. Managed services are everywhere. Franchised tech support is taking off. And now big corporations are trying to compete in the "SMB Space." Whether you like it or not, you need to make some changes in order to meet the challenges of the next few years.Service agreements literally define your business. If you're not using them, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business.Whether you sell your services hourly, in blocks of time, or with a Managed Service plan, you need a good service agreement.As with his other books, Karl gives you more than just the forms. Service Agreements for SMB Consultants includes best practices and lots of great information to help you run your business more prosperously.
Author: Karl W. Palachuk
Publisher:
ISBN: 9780977094950
Category : Computer contracts
Languages : en
Pages : 181
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Book Description
Author: Erick Simpson
Publisher: Intelligent Enterprise
ISBN: 9780978894306
Category : Computers
Languages : en
Pages : 324
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Book Description
The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage MSP University's successful Managed Services concepts - 3 Killer Managed Services deliverables - A Unique Managed Services Sales Process so successful that Clients can't resist signing your Agreements - Pricing your Managed Services deliverables for Maximum Profit - What to do after your Client is sold - Advanced Annuity-Based revenue philosophies. The Guide to a Successful Managed Services Practice includes everything you'll need to: - Transition to a successful, Annuity-Based Managed Services model and Evaluate your existing Clients and calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services - Successfully market and sell Managed Services to new Clients - Increase your organization's overall value by transitioning to an Annuity-based Service Delivery model. *Includes nearly 30 downloadable Managed Services Business, Technical, Sales and Marketing Tools, Forms and Collateral! *Bonus: 4 Business-Winning PowerPoint Presentations! *Extra Special Bonus: Recorded Managed Services Webcast download included!
Author: Karl W. Palachuk
Publisher: Great Little Book Publishing Company, Incorporated
ISBN: 9781942115472
Category : Business & Economics
Languages : en
Pages : 276
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Book Description
The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Cloud Services, bundling, and more. Whether you're a NEW Computer Consultant or an experienced technician making the move to managed services, this is the perfect book for you! The book includes step-by-step instructions for creating service offerings, reformulating your business, creating service agreements, and more! Downloadable content includes forms, checklists, and spreadsheets you can customize for your business. The #1 selling book on managed services! Now with ten new chapters, this is the ultimate guide to building a successful managed service business.
Author: Karl W. Palachuk
Publisher:
ISBN: 9780981997858
Category : Business & Economics
Languages : en
Pages : 208
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Book Description
Managed Services in a Month is a no-nonsense guide to building a successful managed service practice. Whether you are just starting out, or converting your existing break/fix technology consulting business to managed services, this book will show you the way. The newly revised and expanded 2nd edition has nine new chapters, covering the latest products and services available today-including cloud technologies. Karl Palachuk makes it very clear that managed services is the business model of the future. Managed Services in a Month is very practical and straight to the point. Karl shows you how to transform your business step by step. And yes-You can really do it in one month! Karl W. Palachuk is the author of ten books, including The Network Documentation Workbook, Service Agreements for SMB Consultants - A Quick-Start Guide to Managed Services, and The Network Migration Workbook. He is also the author of the most popular blog on Managed Services. Karl ran a consulting business for seventeen years and is now the Senior Systems Engineer at America's Tech Support. He provides technical support to small and medium size businesses in North America. In that role, Karl provides business consulting services and CEO-level training on technical topics.
Author: Karl W. Palachuk
Publisher: Great Little Book Publishing Company, Incorporated
ISBN: 9781942115540
Category : Business & Economics
Languages : en
Pages : 398
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Book Description
Cloud Services in a Month is a step-by-step, no-nonsense guide to building an extremely profitable cloud service business for the SMB (small and medium business) market. Filled with practical advice based on the author's experience over more than a decade, this guide is the playbook you will use for success in the Cloud. Karl Palachuk is one of the most well-known and respected authors and pioneers in the Managed Services industry and has sold and delivered millions of dollars of Cloud services to his clients. In this book he shares exactly how he did it. Palachuk spells out all the details you need to build a Cloud Five-Pack(TM) - The custom bundled offering of services you will market, sell, and deliver to your prospects and customers. Chock full of additional assets such as spreadsheets, checklists, processes, and more, Cloud Services in a Month includes everything you need to hit the ground running - even if you're not a Cloud expert. Whether you have a time-and materials, professional services, or managed services practice, Cloud Services in a Month reveals how to incorporate Cloud services into your existing solution stack and up-sell and cross-sell the Cloud with your existing services in 30 days. Palachuk's other books includes Managed Services in a Month, The Managed Services Operations Manual, Service Agreements for SMB Consultants, Project Management in Small Business, and The Network Documentation Workbook.
Author: Charlotte Brooks
Publisher: IBM Redbooks
ISBN: 0738489700
Category : Computers
Languages : en
Pages : 422
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Book Description
A disruption to your critical business processes could leave the entire business exposed. Today's organizations face ever-escalating customer demands and expectations. There is no room for downtime. You need to provide your customers with continuous service because your customers have a lot of choices. Your competitors are standing ready to take your place. As you work hard to grow your business, you face the challenge of keeping your business running without a glitch. To remain competitive, you need a resilient IT infrastructure. This IBM Redbooks publication introduces the importance of Business Continuity in today's IT environments. It provides a comprehensive guide to planning for IT Business Continuity and can help you design and select an IT Business Continuity solution that is right for your business environment. We discuss the concepts, procedures, and solution selection for Business Continuity in detail, including the essential set of IT Business Continuity requirements that you need to identify a solution. We also present a rigorous Business Continuity Solution Selection Methodology that includes a sample Business Continuity workshop with step-by-step instructions in defining requirements. This book is meant as a central resource book for IT Business Continuity planning and design. The companion title to this book, IBM System Storage Business Continuity: Part 2 Solutions Guide, SG24-6548, describes detailed product solutions in the System Storage Resiliency Portfolio.
Author: Ed Nalbandian
Publisher: iUniverse
ISBN: 1491733632
Category : Business & Economics
Languages : en
Pages : 223
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Book Description
"Ed has taken thirty years of battle-hardened experience running managed services businesses as a systems integrator, communications provider, equipment manufacturer, offshore provider and an independent start-up and put it in a highly readable, yet incredibly detailed and indispensable book." Bob Boles CEO, Hostway Corporation "The Managed Services Playbook is the blueprint for building and running a successful managed services business. The explosion in managed services at Avaya was fueled by many of the strategies and plans Ed has outlined in this book." Mike Runda President, Avaya Client Services "Successfully running a managed services business is a difficult task with many nuances which make it very different from other IT services. Ed has unlocked these secrets which have eluded so many businesses. The advice in The Managed Services Playbook is priceless." Chris Formant President, Verizon Enterprise Solutions "Ed's proven ability to build high growth, high profit managed services businesses has made him one of the top managed services executive in the industry. The Managed Services Playbook details the keys to success for all those involved in managed and cloud businesses and can be mapped to proven, measurable results." George Humphrey Senior Director, Research and Advisory - Managed Services, Technology Services Industry Association (TSIA) "As IT vendors of all shapes and sizes rush to move their businesses to the cloud and managed services, The Managed Services Playbook should be required reading for anyone involved in those businesses." Dave D'Aprano Group Executive - IT Outsourcing, Dimension Data
Author: Nigel Moore
Publisher:
ISBN: 9780648656401
Category :
Languages : en
Pages :
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Book Description
Working out what to include and exclude in an MSP offering as well as how to bundle, package and price your plans is one of the toughest things most MSP's face when building and growing their business. In this short but impactful read, Nigel demystifies the process, answers the tough questions and provides examples to help you build an MSP offering that not only appeals to your clients - but allows you to scale.
