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Author: Marion Peters Angelica
Publisher: Fieldstone Alliance
ISBN: 9780940069169
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you?ll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.
Author: Marion Peters Angelica
Publisher: Fieldstone Alliance
ISBN: 9780940069169
Category : Business & Economics
Languages : en
Pages : 0
Get Book Here
Book Description
Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you?ll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.
Author: Marion Peters Angelica
Publisher: Fieldstone Alliance
ISBN: 9781630264147
Category : Business & Economics
Languages : en
Pages : 0
Get Book Here
Book Description
Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you'll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.
Author: Marion Peters Angelica
Publisher:
ISBN: 9780493171135
Category :
Languages : en
Pages : 320
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Book Description
Nonprofit organizations of today face increasing demands for their service in the promotion of civil society and in support of democracy. They face a rapid rate of social and technological change, increasing diversity in people and social values, tightening limitations of available resources and escalating demands for innovation--all sources of conflict in organizations. Resolving Conflict in Nonprofit Organizations is a primer to help leaders manage the increasing conflict within nonprofit organizations and catalyze its energy into a creative element to strengthen nonprofit organizations and their services.
Author: Kinga Göncz
Publisher:
ISBN:
Category : Conflict management
Languages : en
Pages : 78
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Book Description
Author: Jane Lindsay-LaBerge
Publisher:
ISBN:
Category : Conflict management
Languages : en
Pages : 500
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Book Description
Author: Lisa Blomgren Amsler
Publisher: Stanford University Press
ISBN: 1503611361
Category : Law
Languages : en
Pages : 406
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Book Description
Dispute System Design walks readers through the art of successfully designing a system for preventing, managing, and resolving conflicts and legally-framed disputes. Drawing on decades of expertise as instructors and consultants, the authors show how dispute systems design can be used within all types of organizations, including business firms, nonprofit organizations, and international and transnational bodies. This book has two parts: the first teaches readers the foundations of Dispute System Design (DSD), describing bedrock concepts, and case chapters exploring DSD across a range of experiences, including public and community justice, conflict within and beyond organizations, international and comparative systems, and multi-jurisdictional and complex systems. This book is intended for anyone who is interested in the theory or practice of DSD, who uses or wants to understand mediation, arbitration, court trial, or other dispute resolution processes, or who designs or improves existing processes and systems.
Author: Susan S. Raines
Publisher: John Wiley & Sons
ISBN: 1118415485
Category : Business & Economics
Languages : en
Pages : 357
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Book Description
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Author: Beth Gilbertsen
Publisher: Turner Publishing Company
ISBN: 1618588923
Category : Business & Economics
Languages : en
Pages : 110
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Book Description
Proven methods for smoother and more productive teamwork Teamwork is rarely simple, easy, or natural. It’s not enough to announce “we’re a team” and expect results. The Fieldstone Nonprofit Guide to Developing Effective Teams is a collection of the best tried-and-true team-building methods. All types of nonprofits, community groups, volunteers, and board members can benefit from the tips and processes in this guide. Plus, no matter what role you play on the team, you can use this guide and help bolster your team’s success. Tools for team start-up To help your team get going, this guide gives you seven tools and techniques for: Writing a team mission statement Setting team goals Conducting effective team meetings p Creating ground rules Decision making in teams Creating team project plans Developing team spirit. Tools for team maintenance Even the best teams struggle with challenges. This guide will help you deal with predictable problems and improve teamwork at any stage of your team’s development. You’ll find specific guidance for: Improving team meetings Evaluating overall team effectiveness Resolving conflict within a team Managing conflict between two teams Clarifying roles and responsibilities Dealing with performance problems Communicating between meetings. With a few tools and a little guidance, most groups of people who want to become a team can do it. Developing Effective Teams is just the help you need!
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Marcia Avner
Publisher: Turner Publishing Company
ISBN: 1618588966
Category : Business & Economics
Languages : en
Pages : 318
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Book Description
Your ""How-To"" Guide to State and Local Lobbying This guide is your complete road map to shaping public policy at the state and local level. It gives detailed, step-by-step instructions for developing an effective plan and putting it into action. With this handbook, you will discover how lobbying can help fulfill your mission; learn how to initiate, support, or defeat bills; develop effective lobbying skills; gather and mobilize support for your positions; learn how to use the media effectively; influence gov’t administrators to back your policy positions; comply with state and federal regulations; and set up systems in your nonprofit to support lobbying. Adaptable to Your Unique Needs This flexible book can be tailored to fit your situation. You have four different planning strategies to choose from—short-term, long-term, proactive, or reactive. Want to move quickly? Use the ""planning shortcuts."" Plus, a special ""rapid response guide"" helps you with emergencies. Straightforward and Action Oriented In addition to a clear framework for planning your policy work, author Marcia Avner shares with you the nitty gritty of effective lobbying based on her more than 30 years of experience. You'll find concrete information on building relationships with public officials; what you need to know to make your case; how to testify at a committee hearing; how to find out how it works in your area; mistakes to avoid; and much more!
