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Author: Alex Kantrowitz
Publisher: Penguin
ISBN: 0593083482
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
"This is a terrific book" - Kara Swisher An acclaimed tech reporter reveals the inner workings of Amazon, Facebook, Google, Apple, and Microsoft, showing how to compete with the tech titans using their own playbook. At Amazon, "Day One" is code for inventing like a startup, with little regard for legacy. Day Two is, in Jeff Bezos's own words, "stasis, followed by irrelevance, followed by excruciating, painful decline, followed by death." Most companies today are set up for Day Two. They build advantages and defend them fiercely, rather than invent the future. But Amazon and fellow tech titans Facebook, Google, and Microsoft are operating in Day One: they prioritize reinvention over tradition and collaboration over ownership. Through 130 interviews with insiders, from Mark Zuckerberg to hourly workers, Always Day One reveals the tech giants' blueprint for sustainable success in a business world where no advantage is safe. Companies today can spin up new products at record speed -- thanks to artificial intelligence and cloud computing -- and those who stand still will be picked apart. The tech giants remain dominant because they've built cultures that spark continual reinvention. It might sound radical, but those who don't act like it's always day one do so at their own peril. Kantrowitz uncovers the engine propelling the tech giants' continued dominance at a stage when most big companies begin to decline. And he shows the way forward for everyone who wants to compete with--and beat--the titans.
Author: Pang Li Kin
Publisher: Marshall Cavendish International Asia Pte Ltd
ISBN: 9814312452
Category : Business & Economics
Languages : en
Pages : 202
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Book Description
Experience and paper credentials are often not enough in today’s highly competitive workforce. One’s image is an often-overlooked aspect in the workforce, but when considered, many limit one’s image to that of mere appearance. However, one’s professional image is about much more than just looking the part, but also behaving and sounding it. In this book, you will understand how your dressing can impact your superiors and subordinates perception of you, and how your behavior and personality can affect the impression that you want project. Learn to communicate in a fashion that reinforces – and not undermines – your authority or capability. Pick up tips on how to put your best foot forward and promote yourself in a manner that will get you remembered and going places. Let Pang Li Kin, a Certified Image Professional (CIP), show you how to evaluate your current image, how to decide on the characteristics to project and how to be consistent. She is the vice-president/president elect on the 2009–11 AICI South Asia-Singapore Chapter Board and is an appointed Success Coach with AICI globally. She runs her own company, Potenxia Unlimited, and has over 20 years of experience behind her.
Author: United States. Congress. House. Committee on Agriculture
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 112
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Book Description
Author: Gayle H. Gregory
Publisher: Corwin Press
ISBN: 1452280789
Category : Education
Languages : en
Pages : 281
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Book Description
"Ready-to-use templates and clear instructions make this material user-friendly and clear. Especially helpful is the cross-reference matrix showing how a strategy can be used in more than one area." —William Osman, President New Jersey Staff Development Council "An excellent introduction integrates the five ′theaters of the mind′ in a brief and coherent way." —Christelle Estrada, Director of Professional Development Services Salt Lake City School District, UT A comprehensive set of tools for achieving lasting results and sustaining a professional learning community! Sustaining results-oriented team efforts is hard work, and achieving diversified solutions to complex issues over time requires commitment and creativity. To support the momentum of learning communities, Teacher Teams That Get Results: 61 Strategies for Sustaining and Renewing Professional Learning Communities provides an illustrated collection of ready-to-use tools and examples of plans in action for results-oriented faculty and staff. Focusing on the where, what, why, how, and when to use each of the 61 strategies, best-selling authors Gayle H. Gregory and Lin Kuzmich offer the tools your team needs to succeed. You will learn to: Create and sustain a growth-oriented climate that encourages feedback and builds trust Share knowledge and skills to expand and optimize results Build resilience, develop creative solutions, and manage change Determine priorities and create excellence when goal setting, tying data to practice, and analyzing results An indispensable guide for teachers, teacher leaders, and school administrators, this handbook is ideal for school and district staff serving as meeting and workshop leaders and facilitators.
Author: Marc Baaij
Publisher: Emerald Group Publishing
ISBN: 1787561291
Category : Business & Economics
Languages : en
Pages : 273
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Book Description
Mapping a Winning Strategy introduces a new mapping method for creating and executing an effective business strategy. By mapping out the most effective strategy, organizations can make winning operational choices in today's VUCA (volatile, uncertain, complex and ambiguous) business environment.
Author: Shep Hyken
Publisher: Greenleaf Book Group
ISBN: 1626340102
Category : Business & Economics
Languages : en
Pages : 249
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Book Description
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Author: Lauren Stiller Rikleen
Publisher: West
ISBN:
Category : Law
Languages : en
Pages : 488
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Book Description
Author: Csp Cet Page-Bottorff
Publisher: Outskirts Press
ISBN: 9781977210876
Category : Self-Help
Languages : en
Pages : 98
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Book Description
Building a strong foundation for human performance is crucial to achieving your ultimate goal of personal success. Without each person managing their own individual performance, the sustainability of your organization's performance will eventually crumble and fail. Managing yourself can be the most difficult thing you do, but asking yourself one easy question before you start your day can help, "Have you M.A.P.P.E.D. out your day?" Tim guides you through his personal experiences and stories he's heard from the road so you can anecdotally relate to your own.
Author: Real Bergevin
Publisher: John Wiley & Sons
ISBN: 0470678402
Category : Business & Economics
Languages : en
Pages : 391
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Book Description
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.
Author: Arash Zad
Publisher: North Star Success
ISBN: 9781999533397
Category :
Languages : en
Pages : 228
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Book Description
When faced with difficult times, we have only two choices: - Wait for the world to go back to normal and let outside circumstances dictate our destiny.- Or gain the strategies needed to create our own success.Challenges and adversities are a given in life. It's not a matter of 'if' they happen; rather, it's a matter of 'when'. We will all encounter crises and setbacks in our lives. The key question is, "How are we going to respond to those roadblocks along the way?" Brian Tracy and his co-authors in this book have shared their insights about how we can steer through and overcome when adversity strikes. Every author in this book has underscored the importance of resilience as the core skill that can help us navigate through life's challenges. This book is all about the superpower of RESILIENCE. It's about the ability to bounce, rather than break, in the face of adversity. In this book, Brian Tracy and other leading entrepreneurs and professionals from around the world have shared their inspiring stories and golden insights on how anyone can overcome challenges and bounce back to success.Learn more about similar books published by the publisher, North Star Success, please visit: https: //www.northstarsuccess.com.
Author: Doug White
Publisher: Doug White
ISBN: 1928662609
Category : Business & Economics
Languages : en
Pages : 152
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Book Description
