I'm So Proud to Be Your Mom PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download I'm So Proud to Be Your Mom PDF full book. Access full book title I'm So Proud to Be Your Mom by . . . Thomas. Download full books in PDF and EPUB format.
Author: . . . Thomas
Publisher:
ISBN: 9780578910284
Category :
Languages : en
Pages :
Get Book Here
Book Description
Author: Jeanne Bliss
Publisher: Penguin
ISBN: 0735217815
Category : Business & Economics
Languages : en
Pages : 274
Get Book Here
Book Description
Customer experience pioneer Jeanne Bliss shows why “Make Mom Proud” companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible. Bliss urges companies to make business personal to earn ardent fans and admirers, by focusing on one deceptively simple question: "Would you do that to your mother?" “Make Mom Proud” companies give customers the treatment they desire, and employees the ability to deliver it. They turn “gotcha” moments into “we’ve got your back” moments by rethinking business practices, and they enable employees to be part of the solution to fix customer frustrations. Bliss scoured the marketplace seeking companies who excel at living their core values, grounded in what we all learned as kids. She offers a five-step plan for evaluating your current behaviors and implementing actions at every level of the organization. Step 1. “Be the Person I Raised You to Be” Understand how you are hiring, developing and trusting employees to bring the best version of themselves to work. Vail resorts, for example, the world's largest ski resort operator, banned the three words "Our policy is..." from their vocabulary, freeing employees to take spirited actions to deliver "the experience of a lifetime." Step 2. “Don’t Make Me Feed You Soap” Learn the eight key frustrations that bind us as customers (waiting, fear, anxiety, the black hole of no communication, etc.) and how to apply actions from companies who are delivering a seamless, frictionless and easy experience. Step 3. “Put Others Before Yourself” Determine if your focus is on helping customers achieve their goals – and evaluate how that is fueling your growth. Canada's Mayfair Diagnostics, for example, spent over a year studying the emotions of patients entering an imaging clinic, so they could redesign their welcome to deliver warmth and caring over procedure and process. The newly designed clinic achieved profitability in record time. Step 4. “Take the High Road” Learn how companies who do the right thing rise above the competition. Virgin Hotels, for example, named #1 U.S. hotel by Conde Nast Reader's Choice Awards, walked away from price gouging at the mini bar, so you'll never pay more for that Snickers bar than what you'd pay at the corner market. Step 5. “Stop the Shenanigans!” Evaluate your current company behaviors and identify the key actions that you can begin immediately. With 32 case studies and examples from more than 85 companies, this is a practical and easy to follow guide for your experience and culture transformation. Filled with comics to snapshot our experiences as customers, a “mom lens” to reflect continuously on your performance, and a “make-mom-proud-ometer” quiz – the book makes Bliss’s approach accessible and approachable. Join the movement to #MakeMomProud by applying this book across your organization. Whether you're contemplating your company's returns policy, its social media presence, or its big-picture strategy, this approach will help your company anticipate both employee and customer needs, extend patience, and show respect at all times.
Author: . . . Thomas
Publisher:
ISBN: 9780578910284
Category :
Languages : en
Pages :
Get Book Here
Book Description
Author: Jenny Valentish
Publisher: ReadHowYouWant.com
ISBN: 1459613406
Category : Humor
Languages : en
Pages : 586
Get Book Here
Book Description
Whether it's cartwheeling naked across a rugby field in front of an audience of one billion (including your dad); playing eleven-minute soft rock tracks on night-shift radio as cover for some adult magazine fumblings; getting your appendix removed to avoid an English lesson; or stealing KISS's groupies and charging the champagne to Gene Simmons'...
Author: Jennette McCurdy
Publisher: Simon and Schuster
ISBN: 1982185821
Category : Biography & Autobiography
Languages : en
Pages : 320
Get Book Here
Book Description
A memoir by American former actress and singer Jennette McCurdy about her career as a child actress and her difficult relationship with her abusive mother who died in 2013
Author: Todd Parr
Publisher: Little, Brown Books for Young Readers
ISBN: 0316049530
Category : Juvenile Fiction
Languages : en
Pages : 34
Get Book Here
Book Description
With his trademark, child-like art, Todd Parr celebrates mothers, whether they drive a minivan or a motorcycle or work in a big building or at home. Full color.
Author: Michelle Travis
Publisher: Michelle Travis
ISBN: 9780997722062
Category : Mother and child
Languages : en
Pages : 62
Get Book Here
Book Description
Children explore how their mothers have careers but also have the job of taking care of them.
Author: Suzanne Lang
Publisher: Random House Studio
ISBN: 0553499386
Category : Juvenile Fiction
Languages : en
Pages : 33
Get Book Here
Book Description
No matter your size, shape, or pedigree--if you love each other, you are a family! Moms, dads, sisters, brothers — and even Great Aunt Sue — appear in dozens of combinations, demonstrating all kinds of nontraditional families! Silly animals are cleverly depicted in framed portraits, and offer a warm celebration of family love. From School Library Journal PreS-Gr 1—Imagine a house with many rooms, whose walls each have a different color or wallpaper, accenting a family portrait hanging there. On a rustic wooden wall hangs the first portrait—a large family of ducks posing beside a still pond. The next spread shows three pandas in pink vests, much like the pink oriental wallpaper behind them. Each portrait features a gently rhyming line: "Some children live with their grandparents…/and some live with an aunt./Some children have many pets…/and some just have a plant." All of these appealing images demonstrate different ways of being a family. "Some children live with their father./ Some children have two mothers./Some children are adopted./Some have stepsisters and—brothers." The cartoon-style critters contrast pleasantly with more realistic elements—a bamboo plant, a slender ceramic dog, a fat ceramic cat. Families of hippos, tigers, lions, ostriches, and whales join the other family groups in the final spread. The loud-and-clear message is that "if you love each other, then you are a family." And imagine the many children who will be reassured because they have found a portrait of a family they will recognize as their own. A solid choice for most libraries.—Mary Jean Smith, formerly at Southside Elementary School, Lebanon, TN
Author: Jeffrey Heese
Publisher:
ISBN:
Category :
Languages : en
Pages : 26
Get Book Here
Book Description
"I would like to tell you about one of the best labor and delivery nurses there is. My Mom!" - Ellie "Our Mom is a Labor and Delivery Nurse!" A beautifully illustrated book for kids ages 4-8 that teaches toddlers and children about how awesome it is growing up to be a labor and delivery (or OB) nurse! Ellie's mom knew that she wanted to have a health care job where she could work with babies. But there were so many jobs! After talking to people and reading about healthcare careers, she decided that she wanted to work as a labor and delivery nurse! In this cute and helpful children's book, your elementary school kids will learn:*What exactly is a labor and delivery nurse, and what do they do?*Why do smart and talented students choose to become nurses?*What should your kids do if they think they might be future labor and delivery nurses?*Perfect for waiting rooms, preschools, and elementary school classrooms, too!*Features full-color kangaroo and animal illustrations for kids to enjoy as they read. Was Mom happy with her choice to become a labor and delivery nurse? You bet! Let Ellie tell you why she is so proud of her mom!
Author: Audra P. Jackson
Publisher:
ISBN: 9780974309200
Category : African American women
Languages : en
Pages :
Get Book Here
Book Description
Ashley's first grade class assignment is to do a report on an organization that does positive things for the community. Ashley learns about the history of Delta Sigma Theta, an African American sorority, to which her mother belongs.
Author: Alexi Pappas
Publisher: Dial Press Trade Paperback
ISBN: 1984801147
Category : Biography & Autobiography
Languages : en
Pages : 353
Get Book Here
Book Description
The Olympic runner, actress, filmmaker and writer Alexi Pappas shares what she’s learned about confidence, self-reliance, mental health, embracing pain, and achieving your dreams. NAMED ONE OF THE BEST BOOKS OF THE YEAR BY REAL SIMPLE • “Heartbreaking and hilarious.”—Mindy Kaling • “A beautiful read.”—Ruth Reichl • “Essential guidance to anyone dreaming big dreams.”—Shalane Flanagan • “I couldn’t put it down.”—Adam Grant run like a bravey sleep like a baby dream like a crazy replace can’t with maybe When “Renaissance runner” (New York Times) Alexi Pappas—Olympic athlete, actress, filmmaker, and writer—was four years old, her mother died by suicide, drastically altering the course of Pappas’s life and setting her on a search for female role models. When her father signed his bereaved daughter up for sports teams as a way to keep her busy, female athletes became the first women Pappas looked up to, and her Olympic dream was born. At the same time, Pappas had big creative dreams, too: She wanted to make movies, write, and act. Despite setbacks and hardships, Pappas refused to pick just one lane. She put in a tremendous amount of hard work and wouldn’t let anything stand in her way until she achieved all of her dreams, however unrelated they may seem to outsiders. In a single year, 2016, she made her Olympic debut as a distance runner and wrote, directed, and starred in her first feature film. But great highs are often accompanied by deep lows; with joy comes sorrow. In Bravey, Pappas fearlessly and honestly shares her battle with post-Olympic depression and describes how she emerged on the other side as a thriving and self-actualized woman. Unflinching, exuberant, and always entertaining, Bravey showcases Pappas’s signature, charming voice as she reflects upon the touchstone moments in her life and the lessons that have powered her career as both an athlete and an artist—foremost among them, how to be brave. Pappas’s experiences reveal how we can all overcome hardship, befriend pain, celebrate victory, relish the loyalty found in teammates, and claim joy. In short: how every one of us can become a bravey.
