Author: Andrew Muras
Publisher: Xlibris Corporation
ISBN: 146280084X
Category : Business & Economics
Languages : en
Pages : 208
Book Description
Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned? Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practitioner, manager or executive, youre sure to gain the insights needed for program success. I find their approach to foundational aspects both structurally sound and engagingand critical for sustaining cost and quality performance improvements. Dr. Penny Weller, Hackett Group FastTrack is easy to use, easy to understand, and easy to communicate. Billie Gayle Lewis, LSS Blackbelt Ive been working with Andrew and Glenn for many years their workshops and trainings are typically our best attended and highest rated events. Guy Clayton, Director, IQPC Table of Contents Chapter 1: The FastTrack Approach for Rapid, Cost Effective Implementations Chapter 2: Shared Services Chapter 3: Chargebacks, Service Level Agreements and Service Catalogues Chapter 4: Information Technology Chapter 5: Product & Customer Profitability Chapter 6: Capacity Analysis Chapter 7: Performance Management, Metrics and Scorecards Chapter 8: Enterprise Wide Implementations Chapter 9: Benchmarking Chapter 10: Outsourcing Chapter 11: Government Chapter 12: Business Transformation: Linking ABC/M with Lean and Six Sigma
Process Improvement & Performance Management Made Simple
Author: Andrew Muras
Publisher: Xlibris Corporation
ISBN: 146280084X
Category : Business & Economics
Languages : en
Pages : 208
Book Description
Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned? Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practitioner, manager or executive, youre sure to gain the insights needed for program success. I find their approach to foundational aspects both structurally sound and engagingand critical for sustaining cost and quality performance improvements. Dr. Penny Weller, Hackett Group FastTrack is easy to use, easy to understand, and easy to communicate. Billie Gayle Lewis, LSS Blackbelt Ive been working with Andrew and Glenn for many years their workshops and trainings are typically our best attended and highest rated events. Guy Clayton, Director, IQPC Table of Contents Chapter 1: The FastTrack Approach for Rapid, Cost Effective Implementations Chapter 2: Shared Services Chapter 3: Chargebacks, Service Level Agreements and Service Catalogues Chapter 4: Information Technology Chapter 5: Product & Customer Profitability Chapter 6: Capacity Analysis Chapter 7: Performance Management, Metrics and Scorecards Chapter 8: Enterprise Wide Implementations Chapter 9: Benchmarking Chapter 10: Outsourcing Chapter 11: Government Chapter 12: Business Transformation: Linking ABC/M with Lean and Six Sigma
Publisher: Xlibris Corporation
ISBN: 146280084X
Category : Business & Economics
Languages : en
Pages : 208
Book Description
Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned? Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practitioner, manager or executive, youre sure to gain the insights needed for program success. I find their approach to foundational aspects both structurally sound and engagingand critical for sustaining cost and quality performance improvements. Dr. Penny Weller, Hackett Group FastTrack is easy to use, easy to understand, and easy to communicate. Billie Gayle Lewis, LSS Blackbelt Ive been working with Andrew and Glenn for many years their workshops and trainings are typically our best attended and highest rated events. Guy Clayton, Director, IQPC Table of Contents Chapter 1: The FastTrack Approach for Rapid, Cost Effective Implementations Chapter 2: Shared Services Chapter 3: Chargebacks, Service Level Agreements and Service Catalogues Chapter 4: Information Technology Chapter 5: Product & Customer Profitability Chapter 6: Capacity Analysis Chapter 7: Performance Management, Metrics and Scorecards Chapter 8: Enterprise Wide Implementations Chapter 9: Benchmarking Chapter 10: Outsourcing Chapter 11: Government Chapter 12: Business Transformation: Linking ABC/M with Lean and Six Sigma
Utilizing the 3Ms of Process Improvement
Author: Richard Morrow
Publisher: CRC Press
ISBN: 1439895651
Category : Business & Economics
Languages : en
Pages : 308
Book Description
Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms Measure, Manage to Measure, and Make-it-Easy.Complete with forms, templates, and case
Publisher: CRC Press
ISBN: 1439895651
Category : Business & Economics
Languages : en
Pages : 308
Book Description
Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms Measure, Manage to Measure, and Make-it-Easy.Complete with forms, templates, and case
Performance Management For Dummies
Author: Herman Aguinis
Publisher: John Wiley & Sons
ISBN: 1119557658
Category : Business & Economics
Languages : en
Pages : 368
Book Description
Implement best-in-class performance management systems Performance Management For Dummies is the definitive guide to infuse performance management with your organization's strategic goals and priorities. It provides the nuts and bolts of how to define and measure performance in terms of what employees do (i.e., behaviors) and the outcome of what they do (i.e., results) —both for individual employees as well as teams. Inside, you’ll find a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve and how, and ensure they're growing with the organization—and helping the organization succeed. Plus, it’ll show managers to C-Suites how to use performance management not just as an evaluation tool but, just as importantly, to help employees grow and improve on an ongoing basis so they are capable and motivated to support the organization’s strategic objectives. Understand if your performance management system is working Make fixes where needed Get performance evaluation forms, interview protocols, and scripts for feedback meetings Grasp why people make some businesses more successful than others Make performance management a useful rather than painful management tool Get ready to define performance, measure it, help employees improve it, and align employee performance with the strategic goals and priorities of your organization.
Publisher: John Wiley & Sons
ISBN: 1119557658
Category : Business & Economics
Languages : en
Pages : 368
Book Description
Implement best-in-class performance management systems Performance Management For Dummies is the definitive guide to infuse performance management with your organization's strategic goals and priorities. It provides the nuts and bolts of how to define and measure performance in terms of what employees do (i.e., behaviors) and the outcome of what they do (i.e., results) —both for individual employees as well as teams. Inside, you’ll find a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve and how, and ensure they're growing with the organization—and helping the organization succeed. Plus, it’ll show managers to C-Suites how to use performance management not just as an evaluation tool but, just as importantly, to help employees grow and improve on an ongoing basis so they are capable and motivated to support the organization’s strategic objectives. Understand if your performance management system is working Make fixes where needed Get performance evaluation forms, interview protocols, and scripts for feedback meetings Grasp why people make some businesses more successful than others Make performance management a useful rather than painful management tool Get ready to define performance, measure it, help employees improve it, and align employee performance with the strategic goals and priorities of your organization.
Improving Performance
Author: Geary A. Rummler
Publisher: John Wiley & Sons
ISBN: 1118143701
Category : Business & Economics
Languages : en
Pages : 292
Book Description
Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.
Publisher: John Wiley & Sons
ISBN: 1118143701
Category : Business & Economics
Languages : en
Pages : 292
Book Description
Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.
How Performance Management Is Killing Performance—and What to Do About It
Author: M. Tamra Chandler
Publisher: Berrett-Koehler Publishers
ISBN: 1626566798
Category : Business & Economics
Languages : en
Pages : 256
Book Description
Rethink, Redesign, Reboot. Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one—and it works. Actually, Chandler doesn't offer a single alternative—she offers an infinite number of them. Each organization that uses her Performance Management Reboot is able to develop its own unique version since it doesn't make a lot of sense for organizations with different cultures, in different industries and sectors, to do things exactly the same way. Grounded in the latest scientific findings about motivation, it's a transparent, employee-driven process that values collaboration over competition and rewards people for acquiring new skills and increasing their contribution instead of hitting arbitrary benchmarks. Chandler lays out the general principles and then walks you through each step in creating a performance management process that employees will actually embrace rather than avoid and that will help you meet the three objectives of great performance management: developing your people, rewarding them equitably, and driving your organization's performance. It's the first comprehensive, step-by-step guide to creating a performance management solution that's tailored to your organization's needs and goals and that places the emphasis squarely on your greatest asset: your people.
Publisher: Berrett-Koehler Publishers
ISBN: 1626566798
Category : Business & Economics
Languages : en
Pages : 256
Book Description
Rethink, Redesign, Reboot. Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one—and it works. Actually, Chandler doesn't offer a single alternative—she offers an infinite number of them. Each organization that uses her Performance Management Reboot is able to develop its own unique version since it doesn't make a lot of sense for organizations with different cultures, in different industries and sectors, to do things exactly the same way. Grounded in the latest scientific findings about motivation, it's a transparent, employee-driven process that values collaboration over competition and rewards people for acquiring new skills and increasing their contribution instead of hitting arbitrary benchmarks. Chandler lays out the general principles and then walks you through each step in creating a performance management process that employees will actually embrace rather than avoid and that will help you meet the three objectives of great performance management: developing your people, rewarding them equitably, and driving your organization's performance. It's the first comprehensive, step-by-step guide to creating a performance management solution that's tailored to your organization's needs and goals and that places the emphasis squarely on your greatest asset: your people.
Supply Chain and Logistics Management Made Easy
Author: Paul Myerson
Publisher: Pearson Education
ISBN: 0133993345
Category : Business & Economics
Languages : en
Pages : 353
Book Description
This easy guide introduces the modern field of supply chain and logistics management, explains why it is central to business success, shows how its pieces fit together, and presents best practices you can use wherever you work. Myerson explains key concepts, tools, and applications in clear, simple language, with intuitive examples that make sense to any student or professional.
Publisher: Pearson Education
ISBN: 0133993345
Category : Business & Economics
Languages : en
Pages : 353
Book Description
This easy guide introduces the modern field of supply chain and logistics management, explains why it is central to business success, shows how its pieces fit together, and presents best practices you can use wherever you work. Myerson explains key concepts, tools, and applications in clear, simple language, with intuitive examples that make sense to any student or professional.
Strategic Project Management Made Simple
Author: Terry Schmidt
Publisher: John Wiley & Sons
ISBN: 111971818X
Category : Business & Economics
Languages : en
Pages : 255
Book Description
Learn to plan and execute projects in any organization with this practical and insightful resource The comprehensively updated and revised edition of Strategic Project Management Made Simple cements this series’ status as the leading resource for anyone looking for step-by-step guidance on project design and action initiatives. Written by celebrated management consultant Terry Schmidt, this book fully covers the necessity of systems thinking and the logical framework approach to solve today’s challenging problems. Strategic Project Management Made Simple also includes: An expanded section on turning ideas, problems, and opportunities into projects A newly created chapter on managing your “inner game” to achieve project excellence Fresh case studies that cover how to pivot your business to meet changing needs A new approach, Iterating to Excellence, to create your Minimum Viable Project and produce solutions smoother and faster Strategic Project Management Made Simple, Revised and Updated is an indispensable volume for leaders and workers seeking to transform their approach to planning, driving, and executing projects in their organizations.
Publisher: John Wiley & Sons
ISBN: 111971818X
Category : Business & Economics
Languages : en
Pages : 255
Book Description
Learn to plan and execute projects in any organization with this practical and insightful resource The comprehensively updated and revised edition of Strategic Project Management Made Simple cements this series’ status as the leading resource for anyone looking for step-by-step guidance on project design and action initiatives. Written by celebrated management consultant Terry Schmidt, this book fully covers the necessity of systems thinking and the logical framework approach to solve today’s challenging problems. Strategic Project Management Made Simple also includes: An expanded section on turning ideas, problems, and opportunities into projects A newly created chapter on managing your “inner game” to achieve project excellence Fresh case studies that cover how to pivot your business to meet changing needs A new approach, Iterating to Excellence, to create your Minimum Viable Project and produce solutions smoother and faster Strategic Project Management Made Simple, Revised and Updated is an indispensable volume for leaders and workers seeking to transform their approach to planning, driving, and executing projects in their organizations.
Project Management Made Simple and Effective
Author: Daniel C. Yeomans
Publisher: Dog Ear Publishing
ISBN: 1457549816
Category : Business & Economics
Languages : en
Pages : 310
Book Description
In today’s fast-paced and global workplace, project management takes on new meaning. Virtual meetings, portable technology, and tighter budgets add to the risk of project failure. Yet businesses must continue forward with new products or services, meet demands, and market their goods. These goals depend on effective project management. When project management fails, businesses often follow. Project Management Made Simple and Effective teaches you the principles of successful project management so you can adapt to this environment. You’ll learn different techniques for leading project teams and getting the attention of busy executives. You’ll also learn how to avoid common problems that can create havoc with the most experienced project teams. Applying a Portfolio Approach Managing Stakeholders Defining Scope Identifying the Critical Path Measuring Status of the Schedule, Scope, and Budget Resolving Conflicts that Occur During a Project The author and contributors also share useful, easy-to-use templates that may be downloaded from their website. Whether you’re an experienced Project Manager or someone leading their first work team, Project Management Made Simple and Effective gives you the practical tools, insights, and advice to be successful project managers.
Publisher: Dog Ear Publishing
ISBN: 1457549816
Category : Business & Economics
Languages : en
Pages : 310
Book Description
In today’s fast-paced and global workplace, project management takes on new meaning. Virtual meetings, portable technology, and tighter budgets add to the risk of project failure. Yet businesses must continue forward with new products or services, meet demands, and market their goods. These goals depend on effective project management. When project management fails, businesses often follow. Project Management Made Simple and Effective teaches you the principles of successful project management so you can adapt to this environment. You’ll learn different techniques for leading project teams and getting the attention of busy executives. You’ll also learn how to avoid common problems that can create havoc with the most experienced project teams. Applying a Portfolio Approach Managing Stakeholders Defining Scope Identifying the Critical Path Measuring Status of the Schedule, Scope, and Budget Resolving Conflicts that Occur During a Project The author and contributors also share useful, easy-to-use templates that may be downloaded from their website. Whether you’re an experienced Project Manager or someone leading their first work team, Project Management Made Simple and Effective gives you the practical tools, insights, and advice to be successful project managers.
Innovative Corporate Performance Management
Author: Bob Paladino
Publisher:
ISBN: 9781119200499
Category : Executives
Languages : en
Pages : 415
Book Description
"Award-winning strategies to drive game changing meaningful results during the most challenging economy in decades Drawing from executive and thought leader Bob Paladino's research and advisory experiences and collaboration with award-winning and high-performing organizations, this sequel his global best seller Innovative Corporate Performance Management: Five Key Principles to Accelerate Results provides a clear road map for executing enterprise strategy. Reveals a proven implementation model that has accelerated breakthrough results Shares over 40 new, innovative best practices common to Malcolm Baldrige, Balanced Scorecard Hall of Fame, Sterling quality, Fortune 100 Best, APQC, and Forbes award winners Provides a CPM Process Blueprint and diagnostic to score your organization and establish a plan for your award winning performance Offers a fresh approach to integrating proven methodologies proven by case companies that have been awarded over 100 awards Includes key process maps, strategic planning frameworks, strategy maps, customer and competitor intelligence methods, balanced scorecards, comparative tables, project plans, testimonials, charts, graphs, and screen shots of CPM, CRM, BSC and KM systems. All-new case studies and best practice research are included from world-renowned enterprises as well as insights from executives who have won the most globally recognized awards in business."--Provided by publisher.
Publisher:
ISBN: 9781119200499
Category : Executives
Languages : en
Pages : 415
Book Description
"Award-winning strategies to drive game changing meaningful results during the most challenging economy in decades Drawing from executive and thought leader Bob Paladino's research and advisory experiences and collaboration with award-winning and high-performing organizations, this sequel his global best seller Innovative Corporate Performance Management: Five Key Principles to Accelerate Results provides a clear road map for executing enterprise strategy. Reveals a proven implementation model that has accelerated breakthrough results Shares over 40 new, innovative best practices common to Malcolm Baldrige, Balanced Scorecard Hall of Fame, Sterling quality, Fortune 100 Best, APQC, and Forbes award winners Provides a CPM Process Blueprint and diagnostic to score your organization and establish a plan for your award winning performance Offers a fresh approach to integrating proven methodologies proven by case companies that have been awarded over 100 awards Includes key process maps, strategic planning frameworks, strategy maps, customer and competitor intelligence methods, balanced scorecards, comparative tables, project plans, testimonials, charts, graphs, and screen shots of CPM, CRM, BSC and KM systems. All-new case studies and best practice research are included from world-renowned enterprises as well as insights from executives who have won the most globally recognized awards in business."--Provided by publisher.
The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance
Author: Tristan Boutros
Publisher: McGraw Hill Professional
ISBN: 0071817670
Category : Technology & Engineering
Languages : en
Pages : 412
Book Description
The Definitive Guide to Process Improvement & Operational Excellence. This complete body of knowledge for process improvement professionals provides an easy-to-understand foundation for process maturity capability in any company. Gold Medal Winner of the 2015 Axiom Book Award for best business theory book! The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance introduces an all-encompassing body of knowledge for anyone looking to improve their operating environment. It presents a practical way to build and improve processes, and can assist professionals whether they are learning the basics of Process Improvement, planning their first improvement project, or evangelizing process oriented thinking throughout their organization. All of the concepts explained in this book encapsulate everything needed to enable process excellence from start to finish, saving time, conserving resources, and accomplishing more in a competitive timeframe. These practical insights will make you more effective in any Process Improvement role: from contributor, stakeholder, executive, team member, department, business division, supplier, and customer. Highlights include: A comprehensive framework that outlines the methods, tools, and competencies used to create sustainable Process Improvement efforts An industry-leading architecture approach for building organizational processes - Process-Oriented Architecture (POA) Demonstrating the importance of end-to-end process improvement, and the pitfalls of individual and isolated improvement methods Capitalizing on practical agility principles to deliver faster results Sample learning materials such as instructions for getting started, practical guides, real-world case studies, and templates available in the book and on an affiliated website A self-sufficient reference guide that all employees can easily use or self-train with A common vocabulary within the Process Improvement profession for discussing, writing, and applying Process Improvement concepts A robust tool for educating or training organizations and professionals Includes a Foreword from Dr. H. James Harrington, prolific author of over 35 Process Improvement books and winner of numerous quality awards including ASQ's Distinguished Service Medal.
Publisher: McGraw Hill Professional
ISBN: 0071817670
Category : Technology & Engineering
Languages : en
Pages : 412
Book Description
The Definitive Guide to Process Improvement & Operational Excellence. This complete body of knowledge for process improvement professionals provides an easy-to-understand foundation for process maturity capability in any company. Gold Medal Winner of the 2015 Axiom Book Award for best business theory book! The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance introduces an all-encompassing body of knowledge for anyone looking to improve their operating environment. It presents a practical way to build and improve processes, and can assist professionals whether they are learning the basics of Process Improvement, planning their first improvement project, or evangelizing process oriented thinking throughout their organization. All of the concepts explained in this book encapsulate everything needed to enable process excellence from start to finish, saving time, conserving resources, and accomplishing more in a competitive timeframe. These practical insights will make you more effective in any Process Improvement role: from contributor, stakeholder, executive, team member, department, business division, supplier, and customer. Highlights include: A comprehensive framework that outlines the methods, tools, and competencies used to create sustainable Process Improvement efforts An industry-leading architecture approach for building organizational processes - Process-Oriented Architecture (POA) Demonstrating the importance of end-to-end process improvement, and the pitfalls of individual and isolated improvement methods Capitalizing on practical agility principles to deliver faster results Sample learning materials such as instructions for getting started, practical guides, real-world case studies, and templates available in the book and on an affiliated website A self-sufficient reference guide that all employees can easily use or self-train with A common vocabulary within the Process Improvement profession for discussing, writing, and applying Process Improvement concepts A robust tool for educating or training organizations and professionals Includes a Foreword from Dr. H. James Harrington, prolific author of over 35 Process Improvement books and winner of numerous quality awards including ASQ's Distinguished Service Medal.