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Author: Simon R. Barker
Publisher: JHU Press
ISBN: 142144268X
Category : Education
Languages : en
Pages : 186
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Book Description
A new playbook for effective crisis management in higher education. Unlike other industries, in higher education an institution's most important asset is its reputation. Yet as fundamental as it is, many leaders continue to view managing reputation as dishonest and counterproductive, a suspect process that undermines the very idea of reputation as an organic outcome of reality. When leadership credibility is on the line, though, and an institution's reputation is facing potentially irreparable damage, the concept of reputational risk moves from being nebulous to all too tangible. In Preventing Crises at Your University, Simon Barker demonstrates how critical it is for colleges and universities to align strategy and values with decision-making during times of crisis. Arguing that leaders must stop considering the discussion of reputational risk as unseemly, he demonstrates that this discussion is in fact a strategic imperative for every leader. Significant reputational damage, Barker asserts, is not the inevitable outcome of a crisis but of a poor response. Defining a new crisis leadership playbook to deal with self-inflicted crises, he also • explains what typically goes wrong in a crisis; • describes how to prevent crises from escalating; • demonstrates how a stakeholder-centric model of communications can help mitigate reputational damage; and • introduces a number of original concepts, including a Reputational Risk Management Framework, a Reputational Risk Maturity Model, and a Culture and Capability matrix. Moving beyond the theoretical by presenting case studies of real crises involving sexual assault, freedom of speech, student protests, faculty misconduct, and a broad range of financial, social, and ethical issues, the book highlights and underscore key concepts around effective management of reputational risk. Ultimately, Preventing Crises at Your University serves as a wake-up call for all higher education leaders and board members.
Author: Simon R. Barker
Publisher: JHU Press
ISBN: 142144268X
Category : Education
Languages : en
Pages : 186
Get Book Here
Book Description
A new playbook for effective crisis management in higher education. Unlike other industries, in higher education an institution's most important asset is its reputation. Yet as fundamental as it is, many leaders continue to view managing reputation as dishonest and counterproductive, a suspect process that undermines the very idea of reputation as an organic outcome of reality. When leadership credibility is on the line, though, and an institution's reputation is facing potentially irreparable damage, the concept of reputational risk moves from being nebulous to all too tangible. In Preventing Crises at Your University, Simon Barker demonstrates how critical it is for colleges and universities to align strategy and values with decision-making during times of crisis. Arguing that leaders must stop considering the discussion of reputational risk as unseemly, he demonstrates that this discussion is in fact a strategic imperative for every leader. Significant reputational damage, Barker asserts, is not the inevitable outcome of a crisis but of a poor response. Defining a new crisis leadership playbook to deal with self-inflicted crises, he also • explains what typically goes wrong in a crisis; • describes how to prevent crises from escalating; • demonstrates how a stakeholder-centric model of communications can help mitigate reputational damage; and • introduces a number of original concepts, including a Reputational Risk Management Framework, a Reputational Risk Maturity Model, and a Culture and Capability matrix. Moving beyond the theoretical by presenting case studies of real crises involving sexual assault, freedom of speech, student protests, faculty misconduct, and a broad range of financial, social, and ethical issues, the book highlights and underscore key concepts around effective management of reputational risk. Ultimately, Preventing Crises at Your University serves as a wake-up call for all higher education leaders and board members.
Author: Kenneth S. Trump
Publisher: Corwin Press
ISBN: 1412974313
Category : Education
Languages : en
Pages : 329
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Book Description
Security expert Kenneth S. Trump outlines school security issues and provides nuts-and-bolts strategies for preventing violence and preparing for crises. Includes author's companion website.
Author: John V. Lombardi
Publisher: JHU Press
ISBN: 1421411229
Category : Education
Languages : en
Pages : 242
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Book Description
"With wit and insight, John Lombardi offers us the single best description of how universities work. This book is destined to be an essential handbook for anyone working or hoping to work in a university. It gives readers an insider's view of the American academy. How Universities Work introduces readers to the structure, logic, dynamics, and operational styles of America's public and private institutions of higher education. The author identifies all the bits and pieces that compose a university in contemporary America: defines them; describes them; and does it all with remarkable economy so that you come away from this slim volume knowing more than you had any reason to anticipate. While focused on research universities, much of the discussion applies to many other types of post-secondary institutions as the premier public and private research universities serve as models for other colleges and universities. Ideal for students, this book will form a solid foundation for introductory courses in Higher Education, but it may also find a welcome home on the bedside table of faculty and administrators"--
Author: Melvin Cleveland Terrell
Publisher: Taylor & Francis
ISBN: 1000977080
Category : Education
Languages : en
Pages : 174
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Book Description
This book serves as a sourcebook to enhance and evaluate safety programs, generate new solutions and interventions, comply with new legislation, and present practical steps and guidelines to establish best practices. It pays particular attention to the factors that may give rise to crime, considering high-risk drinking and examining the intersection between hate crimes and violence. Devoting chapters to discrimination in all its forms, whether against international students, students of color, or on the basis of ethnicity or sexual orientation, it reviews the range of issues relating to harassment and violence against women and engages with hazing and the presence of guns on campus. The authors pay attention to the different circumstances that may apply in specific institutional types, such as community colleges and minority-serving institutions. They offer perspectives from administrators, campus security, student affairs personnel, faculty and policy makers.The purpose is to provide readers with the context and tools to devise a comprehensive safety plan. For administrators operating with few formal support systems, advice is given on how to co-opt individuals and resources from around the campus and the local community to assist in maintaining a safe and welcoming campus.Click here for press release.
Author: Kevin Dettmar
Publisher: JHU Press
ISBN: 1421445247
Category : Education
Languages : en
Pages : 200
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Book Description
A practical, accessible handbook for chairing a department. Over the course of a typical academic career, most faculty will serve at least one term as chair of a department. It's a leadership and service role that's at the very heart of faculty satisfaction and student success, yet few receive any training on how to do the job. How to Chair a Department is a practical, accessible handbook for new and prospective chairs, providing both principles and practices for effective departmental leadership. Based on his dozen years of chairing departments, Kevin Dettmar provides invaluable advice on: • hiring tenure-track and visiting faculty • mentoring faculty colleagues at every stage of their careers • working with staff and other departmental administrators • managing department resources and budgets • meeting the needs of students • dealing with stress and conflict • connecting the department to the larger university or college as a whole • overseeing the department's curricula • maintaining a scholarly or creative profile • preparing for career moves after chairing a department How to Chair a Department demystifies this important faculty position and argues that the role of chair, though sometimes seen as a burden, can prove to be a genuine opportunity for personal and professional growth.
Author: Ivo Pezzuto
Publisher: Routledge
ISBN: 1317076273
Category : Business & Economics
Languages : en
Pages : 438
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Book Description
Much has been said and written about the 'financial tsunami' and subsequent economic dislocation that occurred in the opening decade of the 21st Century. Professor Ivo Pezzuto is described by business scholars as an expert on the global financial crisis. He has lectured about it at conferences and seminars; written some of the most read and quoted papers; contributed to what is considered the most authoritative book on the subject; and to one of the best known US-based blogs dealing with it. In Predictable and Avoidable, Dr Pezzuto offers business school students; academics; and industry experts in the fields of finance, risk management, audit, corporate governance, economics, and regulation, a truly independent and unbiased analysis of the financial crises starting in 2007 and one of the first fully considered expositions of the financial, governance and regulatory reforms needed for the future. Augmented with personal interviews involving selected global thought leaders and industry experts, the author's narrative focuses on the technical issues that led to the global crisis, but also addresses the human, cultural, and ethical aspects of the events from both sociological and managerial perspectives. The book exposes the root causes and contributes significantly to the debate about the change needed in the banking and finance industries and to supervisory frameworks and regulatory mechanisms. This analysis enables readers to understand that the crisis we have seen was predictable and should have been avoidable, and that a recurrence can be avoided, if lessons are learned and the right action taken.
Author: Jonathan S. Gagliardi
Publisher: JHU Press
ISBN: 1421445190
Category : Computers
Languages : en
Pages : 233
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Book Description
"The purpose of this book is to provide college and university leaders with a resource to help cultivate, implement, and sustain a culture of evidence through the adoption and use of data and analytics"--
Author: J. David Spence
Publisher: Vanderbilt University Press
ISBN: 9780826515377
Category : Health & Fitness
Languages : en
Pages : 246
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Book Description
Live-saving advice is given for those at risk of their first stroke and those who have already had a mini-stroke--the #1 risk factor facing survivors.
Author: Henry Reichman
Publisher: JHU Press
ISBN: 1421442159
Category : Education
Languages : en
Pages : 246
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Book Description
"This book offers the first comprehensive introduction to academic freedom, surveying its history and application to research, teaching, and public expression, as well as its treatment in the legal arena and its applicability to students"--
Author: Steven Fink
Publisher: McGraw Hill Professional
ISBN: 0071799222
Category : Business & Economics
Languages : en
Pages : 335
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Book Description
The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW
