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Author: Heather Prendergast
Publisher: Saunders
ISBN: 9780323261852
Category : Animal health technicians
Languages : en
Pages : 0
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Book Description
This complete guide to veterinary office management covers front office skills, clinical assisting tasks, critical core competencies as outlined by the Veterinary Hospital Managers Association, and pet health insurance and wellness plans.--From publisher description.
Author: Heather Prendergast
Publisher: Saunders
ISBN: 9780323261852
Category : Animal health technicians
Languages : en
Pages : 0
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Book Description
This complete guide to veterinary office management covers front office skills, clinical assisting tasks, critical core competencies as outlined by the Veterinary Hospital Managers Association, and pet health insurance and wellness plans.--From publisher description.
Author: Heather Prendergast
Publisher: Elsevier Health Sciences
ISBN: 0443122202
Category : Medical
Languages : en
Pages : 361
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Book Description
- Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. - Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures. - Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws. - End-of-chapter review questions reinforce key concepts and measure mastery of the content. - End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information. - Versatile text can be used by practice managers to study for the CVPM exam. - Updated content highlights important technological and professional updates to the field impacting medical record management. - New chapters covering telehealth and practice integrative management software are included. - Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters.
Author: Lowell Ackerman
Publisher: John Wiley & Sons
ISBN: 1119540704
Category : Medical
Languages : en
Pages : 1106
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Book Description
A practical guide to identifying risks in veterinary patients and tailoring their care accordingly Pet-specific care refers to a practice philosophy that seeks to proactively provide veterinary care to animals throughout their lives, aiming to keep pets healthy and treat them effectively when disease occurs. Pet-Specific Care for the Veterinary Team offers a practical guide for putting the principles of pet-specific care into action. Using this approach, the veterinary team will identify risks to an individual animal, based on their particular circumstances, and respond to these risks with a program of prevention, early detection, and treatment to improve health outcomes in pets and the satisfaction of their owners. The book combines information on medicine and management, presenting specific guidelines for appropriate medical interventions and material on how to improve the financial health of a veterinary practice in the process. Comprehensive in scope, and with expert contributors from around the world, the book covers pet-specific care prospects, hereditary and non-hereditary considerations, customer service implications, hospital and hospital team roles, and practice management aspects of pet-specific care. It also reviews specific risk factors and explains how to use these factors to determine an action plan for veterinary care. This important book: Offers clinical guidance for accurately assessing risks for each patient Shows how to tailor veterinary care to address a patient’s specific risk factors Emphasizes prevention, early detection, and treatment Improves treatment outcomes and provides solutions to keep pets healthy and well Written for veterinarians, technicians and nurses, managers, and customer service representatives, Pet-Specific Care for the Veterinary Team offers a hands-on guide to taking a veterinary practice to the next level of care.
Author: Justin Chamblee
Publisher: American Animal Hosp Assoc
ISBN: 1583261249
Category : Medical
Languages : en
Pages : 178
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Book Description
Author: Christopher A. Adin
Publisher: Elsevier Health Sciences
ISBN: 0323897479
Category : Medical
Languages : en
Pages : 153
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Book Description
This issue of Veterinary Clinics: Small Animal Practice, guest edited by Drs. Christopher A. Adin and Kelly D. Farnsworth, will cover Effective Communication in Veterinary Medicine. This is one of six issues each year. This issue will provide insights on the most critical and contemporary issues facing veterinary practitioners—from compassion fatigue to the use of social media. The material can be applied by veterinarians both inside and outside the workplace. Articles in this issue include, but are not limited to: Generational Difference in the Team, Intercultural Communication with Clients, Valuing Diversity in the Team, Compassion Fatigue, Suicide Warning Signs and What to Do, Performance Evaluation for Underperforming Employees, Leading and Influencing Culture Change, Veterinary Clinical Ethics and Patient Care Dilemmas, The Mentor-Mentee Relationship, and Communicating Patient Quality and Safety in Your Hospital.
Author: Amanda L. Donnelly
Publisher: American Animal Hosp Assoc
ISBN: 1583261230
Category : Medical
Languages : en
Pages : 210
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Book Description
Author: Heather Prendergast
Publisher: Elsevier Health Sciences
ISBN: 0323290426
Category : Medical
Languages : en
Pages : 486
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Book Description
The only book of its kind, Front Office Management for the Veterinary Team focuses on the day-to-day duties of the veterinary team. It offers a complete guide to scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing your practice, managing inventory, using outside diagnostic laboratory services, and much more. Written by Heather Prendergast, RVT, CVPM, this manual simplifies essential tasks with step-by-step instructions! Exercises on the Evolve website offer additional practice with front office tasks. Interactive working forms give you experience completing sample checks, deposit slips, patient history forms, and incident reports. The latest information on electronic banking and tax forms ensures that you adhere to the most current financial guidelines. What Would You Do/Not Do boxes provide scenarios to expose you to real-life situations that occur in veterinary practice and guide you through to an appropriate resolution. Review questions test your understanding of concepts presented in each chapter. Practice Point boxes highlight practical information to remember while on the job. Veterinary Practice and the Law boxes provide essential information about laws that you must know in order to run an ethical practice and to protect the practice. Key terms and learning objectives guide you through study of the most important content.
Author: Maggie Shilcock
Publisher: Elsevier Health Sciences
ISBN: 0702032964
Category : Medical
Languages : en
Pages : 249
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Book Description
Veterinary Practice Management provides all the practical tips for managing and improving the financial performance of a veterinary practice. Mandatory reading for all owners and veterinary practice managers, it also proves indispensable for commercial veterinary companies and independent outlets alike as well as for all members of the veterinary practice team and representatives who visit veterinary practice managers. - Helps the new manager whether from a veterinary background or elsewhere - Includes issues around staff recruitment and training, recommending specific pet insurance to clients, new RCVS standards, RCVS Code of Professional Conduct and Medicines Regulations - Contains new information on energy and environmental waste management both essential to modern practices - Relates theory to practice through practical advice and top tips - Provides essential reading for all those taking practice management examinations or continuing professional development courses
Author: Marsha L. Heinke
Publisher: American Animal Hosp Assoc
ISBN: 1583261737
Category : Medical
Languages : en
Pages : 586
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Book Description
Author: James F. Wilson
Publisher:
ISBN:
Category : Animal welfare
Languages : en
Pages : 532
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Book Description
