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Author: Warren H. Reed
Publisher: Franklin Watts
ISBN: 9780531095836
Category : Business communication
Languages : en
Pages : 215
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Book Description
Author: Warren H. Reed
Publisher: Franklin Watts
ISBN: 9780531095836
Category : Business communication
Languages : en
Pages : 215
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Book Description
Author: Carl R. Rogers
Publisher: Mockingbird Press
ISBN: 9781953450241
Category : Psychology
Languages : en
Pages : 40
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Book Description
Active Listening is a short 1957 work by Drs. Carl R. Rogers and Richard E. Farson, two influential American psychologists. The work brings the counselling technique of active listening to the layperson, demonstrating how it can be applied to interactions between an employee and employer. Carl R. Rogers (1902-1987) was one of the pioneers of the "client-centered" approach to psychotherapy. He is considered one of the founding fathers of modern psychotherapy research and is widely regarded among others in the field as the most influential psychotherapist of all time - viewed even more highly than Sigmund Freud. Dr. Rogers served as a professor of psychology at the University of Chicago, where he set up the university's counselling and research clinic, the Industrial Relations Center. He wrote many books on psychotherapy, and in later years, travelled the world to bring his theories to areas of great political and social strife like Northern Ireland, South Africa, and Brazil. Richard E. Farson (1926-2017) had already completed his bachelor's and master's degrees when he met Dr. Rogers in 1949. Dr. Rogers invited Farson to continue his studies with him at the University of Chicago. Farson became Dr. Rogers' research assistant while he completed his Ph.D. in psychology and began counselling at the Industrial Relations Center. Dr. Farson held leadership positions in a number of research institutions. He co-founded the Western Behavioral Sciences Institute, where he served as president and CEO. He was later appointed as the founding dean of the California Institute of the Arts School of Design and served as president of the Esalen Institute. Drs. Rogers and Farson collaborated on many projects, including 1957's Active Listening. They also led a 16-hour group therapy session that was recorded and released as a film called Journey Into Self. The film won the 1968 Academy Award for Best Documentary. Active Listening describes a method of communication used in counselling and conflict resolution. Rather than serving as a passive participant in a conversation, active listeners take a functional role in helping the speaker to work out their issues. As the speaker shares, the listener repeats back what they've heard in their own words. This both confirms that they've heard the speaker and verifies that they understand. Unlike the way many of us instinctively communicate - trying to get another to see things from our own perspective - active listening requires that we see things from the speaker's perspective. The listener must address not only the meaning of the words, but also the feeling behind them, in order to make the speaker truly feel heard. These feelings can be conveyed through words, tone, volume, body language, and even breathing. This method is not without risks. It can be tempting to lose your sense of self in the practice of sensing the feelings of another person. As Drs. Rogers and Farson put it, "It takes a great deal of inner security and courage to be able to risk one's self in understanding another." In contrast to many psychological texts, Active Listening is written for the non-clinician or psychologist. In plain, everyday language, the book explains both the concepts of active listening and how they can be applied to the workplace. Employers who engage in active listening, the book argues, can help employees to become more cooperative, less argumentative, and clearer in their own communication. While the book is written in the context of the employee/employer relationship, the technique can be applied to all relationships in our lives. The concept is still highly influential, and Drs. Rogers and Farson's ideas about client-centered psychology are used in clinical practice today.
Author: Oscar Trimboli
Publisher:
ISBN: 9780995377745
Category :
Languages : en
Pages : 156
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Book Description
Over 55% of your day is spent listening; yet only 2% of us have been trained in how to listen. What is poor listening costing you? Do you rush from meeting to meeting, your head buried in the last conversation you had, without time to think of the next? Or feel frustrated with unproductive discussions where the loudest in the room adds limited insight and drowns out everyone else? We usually think of these situations as communication problems; that we have not spoken our needs correctly or clearly. Yet, conflict, chaos and confusion are the costs of not listening. Many communication and listening books say the most important person in a conversation is the speaker - not true! This pocket-sized guide will help you to reconnect with your innate gift of deep listening, to create the right space to listen to yourself before you listen to others. You'll learn to listen beyond the words that are spoken, to add context and meaning and listen in to what's not being said. Deep Listening will help you move from confusion and conflict to thoughtful, insightful and powerful discussions that will transform not just your work, but your whole life.
Author: Daniel G. Amen, MD
Publisher: Tyndale House Publishers, Inc.
ISBN: 149643823X
Category : Self-Help
Languages : en
Pages : 297
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Book Description
New York Times bestselling author Dr. Daniel Amen equips you with powerful weapons to battle the inner dragons that are breathing fire on your brain, driving unhealthy behaviors, and robbing you of joy and contentment. Your brain is always listening and responding to these hidden influences and unless you recognize and deal with them, they can steal your happiness, spoil your relationships, and sabotage your health. This book will teach you to tame the: Dragons from the Past that ignite your most painful emotions; Negative Thought Dragons that attack you, fueling anxiety and depression; They and Them Dragons, people in your life whose own dragons do battle with yours; Bad Habit Dragons that increase the chances you’ll be overweight, overwhelmed, and an underachiever; Addicted Dragons that make you lose control of your health, wealth, and relationships; and Scheming Dragons, advertisers and social media sites that steal your attention. Dr. Daniel Amen shows you how to recognize harmful dragons and gives you the weapons to vanquish them. With these practical tools, you can stop feeling sad, mad, nervous, or out of control and start being happier, calmer, and more in control of your own destiny.
Author: Krista Ratcliffe
Publisher: SIU Press
ISBN: 9780809326693
Category : Education
Languages : en
Pages : 252
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Book Description
Long-ignored within rhetoric and composition studies, listening has returned to the disciplinary radar. Rhetorical Listening: Identification, Gender, Whiteness argues that rhetorical listening facilitates conscious identifications needed for cross-cultural communication.
Author: Steve Brown
Publisher: Cambridge University Press
ISBN: 9780521678186
Category : Foreign Language Study
Languages : en
Pages : 196
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Book Description
Active Listening Second edition for adult and young adult learners has task-based units built around a topic, function, or grammatical theme. Teacher's Manual 2 contains step-by-step practical teaching notes, optional speaking activities and listening strategies, culture notes, and suggested times for completing lessons. Photocopiable unit quizzes, two complete tests with Audio CD, and complete answer keys are also included.
Author: Lilly De Sisto
Publisher: Lilly De Sisto
ISBN:
Category : Business & Economics
Languages : en
Pages : 116
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Book Description
✓ Finally available the manual to know everything, really everything, about really listening to others! You've finally found the book you've been looking for: page after page, you'll be able to embark on a path that will guide you, step by step, to the knowledge of how to effectively communicate with other people! In the 110 pages of the book, you will get to know and understand the following topics: - Types of listening - The characteristics necessary for empathic listening skills - How to improve these characteristics - How to listen to your clients - How to listen to your employees - How to listen to your children - How to listen to your partner ✓ Buy the manual now! What are you waiting for? Don't you want to finally stop pretending to listen to people, not understanding what they really want to tell you, and coming off as cocky? Get a copy of the book and LEARN EVERYTHING YOU NEED TO KNOW ABOUT ACTIVELY LISTENING EVEN IF YOU ARE DENIED TO DO IT!
Author: Harvard Business Review
Publisher: Harvard Business Press
ISBN: 1633696685
Category : Business & Economics
Languages : en
Pages : 86
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Book Description
Become a mindful listener at work. Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear. The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow. This volume includes the work of: Peter Bregman Jack Zenger and Joseph Folkman Rasmus Hougaard and Jacqueline Carter Amy Jen Su and Muriel Maignan Wilkins How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Author: Nixaly Leonardo
Publisher: Callisto Media, Inc.
ISBN: 1647390656
Category : Self-Help
Languages : en
Pages : 166
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Book Description
Essential tools to help sharpen your communication skills by learning to listen To listen actively is to listen with complete attention and an engaged mind and body. And, while it may come naturally to some, it’s also a skill that can be honed through practice. Active Listening Techniques will help you do just that, so you can ensure the people around you feel respected, understood, and heard. Through 30 practical communication tools, you’ll acquire the skills you need to better get your message across, allowing you to cultivate healthier personal relationships, achieve greater career success, and more. This guide to listening skills for adults helps you: Learn the basics―Discover the importance of paraphrasing, nonverbal cues, emotional labeling, mirroring, validation, and other fundamental techniques. Put your skills to use―Each communication tool includes an illustrative anecdote, as well as digestible strategies to help you apply the concept to your everyday life. Manage conflict―Learn how invaluable being an active listener is when it comes to navigating difficult or emotionally charged situations. Learn how to develop stronger connections through these simple and effective listening exercises.
Author: Thich Nhat Hanh
Publisher: Harper Collins
ISBN: 0062224689
Category : Religion
Languages : en
Pages : 88
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Book Description
Zen master Thich Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill. How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions. Most of us, however, have never been taught the fundamental skills of communication—or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive). In this precise and practical guide, Zen master and Buddhist monk Thich Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world.
