Ouch! That Stereotype Hurts

Ouch! That Stereotype Hurts PDF Author: Leslie Aguilar
Publisher: The Walk The Talk Company
ISBN: 9781885228727
Category : Business & Economics
Languages : en
Pages : 84

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Book Description
"Why is Ouch! important? Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. The undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't how. So, we say nothing. Finally, a video that shows the viewed exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict - just practical, specific skills that can be immediately applied in the workplace ..."--Conteneur.

Ouch! That Stereotype Hurts

Ouch! That Stereotype Hurts PDF Author: Leslie Aguilar
Publisher: The Walk The Talk Company
ISBN: 9781885228727
Category : Business & Economics
Languages : en
Pages : 84

Get Book Here

Book Description
"Why is Ouch! important? Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. The undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't how. So, we say nothing. Finally, a video that shows the viewed exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict - just practical, specific skills that can be immediately applied in the workplace ..."--Conteneur.

Multicultural Customer Service

Multicultural Customer Service PDF Author: Leslie Aguilar
Publisher: McGraw Hill Professional
ISBN: 9780786303328
Category : Business & Economics
Languages : en
Pages : 172

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Book Description
This series presents essential business skills in a fast-paced, interactive format that appeals to today's busy managers, trainers, and employees alike. These authoritative, concise books deliver high-quality training at a remarkably affordable cost and gives readers both new and time-tested ways to increase productivity and career satisfaction.

Microintervention Strategies

Microintervention Strategies PDF Author: Derald Wing Sue
Publisher: John Wiley & Sons
ISBN: 1119769965
Category : Psychology
Languages : en
Pages : 272

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Book Description
Learn how you can help combat micro and macroaggressions against socially devalued groups with this authoritative new resource Microintervention Strategies: What You Can Do to Disarm and Dismantle Indivdiual and Systemic Racism and Bias, delivers a cutting-edge exploration and extension of the concept of microinterventions to combat micro and macroaggressions targeted at marginalized groups in our society. While racial bias is the primary example used throughout the book, the author’s approach is applicable to virtually all forms of bias and discrimination, including that directed at those with disabilities, LGBTQ people, women, and others. The book calls out unfair and biased institutional policies and practices and presents strategies to help reduce the impact of sexism, heterosexism, ableism, and classism. It provides a new conceptual framework for distinguishing between the different categories of microinterventions, or individual anti-bias actions, and offers specific, concrete, and practical advice for taking a stand against micro and macroaggressions. Microintervention Strategies delivers the knowledge and skills necessary to confront individual and institutional manifestations of oppression. Readers will also enjoy: - A thorough introduction to the major conceptual distictions between micro and macroaggressions and an explanation of the manifestations, dynamics, and impact of bias on marginalized groups. - An exploration of the meaning and definition of micorinterventions, including a categorization into three types: microaffirmations, micorprotections, and microchallenges. - A review of literature that discusses the positive benefits that accrue to targets, allies, bystanders, and others when microinterventions take place. - A discussion of major barriers to acting against prejudice and discrimination. Perfect for undergraduate and graduate students taking courses in psychology, education, social work, and political science, Microintervention Strategies will also earn a place in the libraries of psychologists, educators, parents, and teachers, who hope to do their part to combat microaggressions and other forms of bias and discrimination.

Flex

Flex PDF Author: Jane Hyun
Publisher: Harper Collins
ISBN: 0062248537
Category : Business & Economics
Languages : en
Pages : 240

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Book Description
Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of “Flexing”—the art of switching leadership styles to more effectively lead people who are different from you, allowing managers to successfully manage the multicultural workers of today and tomorrow. Flex offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy, showing managers how to: understand the power gap, the social distance between you and those in the workplace of different cultures, ages, and gender; flex your management style, by stretching how you work and communicate with others, and bridging the gap with more effective communication, feedback tools and building healthy teams; and multiply the effect, by teaching these skills to others and closing the power gap with clients, customers, and partners to create innovative solutions. Creating flex in a company’s management style will impact all aspects of developing the talent you have, attracting future talent and building relationships with customers in this competitive marketplace. Now, Flex: The New Playbook for Managing Across Differences shows you how.

Microaggression Theory

Microaggression Theory PDF Author: Gina C. Torino
Publisher: John Wiley & Sons
ISBN: 1119420040
Category : Psychology
Languages : en
Pages : 400

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Book Description
Get to know the sociopolitical context behind microaggressions Microaggressions are brief, everyday exchanges that send denigrating messages to certain individuals because of their group membership (e.g., race, gender, culture, religion, social class, sexual orientation, etc.). These daily, common manifestations of aggression leave many people feeling vulnerable, targeted, angry, and afraid. How has this become such a pervasive part of our social and political rhetoric, and what is the psychology behind it? In Microaggression Theory, the original research team that created the microaggressions taxonomy, Gina Torino, David Rivera, Christina Capodilupo, Kevin Nadal, and Derald Wing Sue, address these issues head-on in a fascinating work that explores the newest findings of microaggressions in their sociopolitical context. It delves into how the often invisible nature of this phenomenon prevents perpetrators from realizing and confronting their own complicity in creating psychological dilemmas for marginalized groups, and discusses how prejudice, privilege, safe spaces, and cultural appropriation have become themes in our contentious social and political discourse. Details the psychological effects of microaggressions in separate chapters covering clinical impact, trauma, related stress syndromes, and the effect on perpetrators Examines how microaggressions affect education, employment, health care, and the media Explores how social policies and practices can minimize the occurrence and impact of microaggressions in a range of environments Investigates how microaggressions relate to larger social movements If you come across the topic of microaggressions in your day-to-day life, you can keep the conversation going in a productive manner—with research to back it up!

Fair, Square and Legal

Fair, Square and Legal PDF Author: Donald H. Weiss
Publisher:
ISBN: 9781400232727
Category :
Languages : en
Pages : 0

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Book Description
Fair, Square and Legal has long been the essential resource for organizations seeking to stay within the law and avoid violating the rights of their employees. This new, extensively updated edition reflects the latest regulations and court decisions, while retaining all the indispensable information readers have depended on for more than a decade.

Emotional Intelligence for Managing Results in a Diverse World

Emotional Intelligence for Managing Results in a Diverse World PDF Author: Lee Gardenswartz
Publisher: Nicholas Brealey
ISBN: 0891062998
Category : Psychology
Languages : en
Pages : 207

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Book Description
Harness the power of emotions - so you can leverage differences, build engaged teams, and create healthier organizations Whether you work group stretches from here to Dubai or can easily meet in a conference room down the hall, anger and frustration are easy to come by when others don't do things your way, follow directions, or respond the way you think they should. But when emotions manage workplace relationships, the result is conflict, disengagement, and low morale. Emotional Intelligence for Managing Results in a Diverse World delivers a novel prescription for managing effectively in today's workplace: Use the dynamic principles of EQ plus insights from the author's pioneering diversity work to increase your competence in managing emotions and enhance your effectiveness in work, relationships, and life. The book also gives you the know-how to use this approach in coaching and developing others to help them be more successful on the job.

Seriously...I'm Kidding

Seriously...I'm Kidding PDF Author: Ellen DeGeneres
Publisher: Grand Central Publishing
ISBN: 0446585033
Category : Humor
Languages : en
Pages : 146

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Book Description
~b~>With the winning, upbeat candor that has made her show on of the most popular and honored daytime shows on the air, beloved talk show host and comedian Ellen DeGeneres shares her views on life, love, and American Idol. "I've experienced a whole lot the last few years and I have a lot to share. So I hope that you'll take a moment to sit back, relax and enjoy the words I've put together for you in this book. I think you'll find I've left no stone unturned, no door unopened, no window unbroken, no rug unvacuumed, no ivories untickled. What I'm saying is, let us begin, shall we?" Seriously... I'm Kidding is a lively, hilarious, and often sweetly poignant look at the life of the much-loved entertainer as she opens up about her personal life, her talk show, and more. PRAISE FOR Seriously... I'm Kidding "DeGeneres's amiably oddball riffs on everything from kale to catwalks to Jesus will make fans smile." -- People "Whatever the topic, DeGeneres's compulsively readable style will appeal to fans old and new." - Publishers Weekly "Fans will not be disappointed...[DeGeneres's] trademark wit and openness shine through and through." -- Kirkus/DIVspan

How to Be an Ally: Actions You Can Take for a Stronger, Happier Workplace

How to Be an Ally: Actions You Can Take for a Stronger, Happier Workplace PDF Author: Melinda Briana Epler
Publisher: McGraw Hill Professional
ISBN: 1264257945
Category : Business & Economics
Languages : en
Pages : 288

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Book Description
Through the power of allyship, each of us can create an equitable, innovative workplace where everyone feels safe, valued, and able to thrive How can you help someone else thrive? How can you interrupt the biases, microaggressions, and inequities that prevent people around you from excelling? How can you build an innovative workplace fueled by equity, diversity and belonging? Every business leader today should be asking themselves these questions. Systems and processes have been skewed too long in favor of some at the expense of others, and things are changing—fast. How to Be an Ally shows how to take personal responsibility for driving change that’s good for people—and for business. You’ll learn the ins and outs of allyship and build the knowledge and skills you need to: Listen and learn new perspectives Identify your own biases Avoid unintentionally harming people with microaggressions Express empathy with courage Advocate for people in small, everyday ways Rethink your work to be more inclusive, equitable, and accessible Build team norms that cultivate allyship Create equitable, inclusive systems and processes Uniquely insightful and extremely timely, How to Be an Ally humanizes diversity and inclusion and facilitates greater empathy and understanding between people of all identities. It teaches us that every individual can learn about the imbalance in opportunity and work to correct it. The key to true diversity, equity, and inclusion is allyship. This one-of-a-kind guide provides everything you need to use allyship to create a better workplace for ourselves and our colleagues.

3 Keys to Defeating Unconscious Bias

3 Keys to Defeating Unconscious Bias PDF Author: Sondra Thiederman
Publisher:
ISBN: 9780964497726
Category :
Languages : en
Pages :

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Book Description
This easy-to-read book provides a practical step-by-step process for defeating the unconscious biases that interfere with our ability to relate effectively to others.