Service Management

Service Management PDF Author: James A. Fitzsimmons
Publisher: Irwin/McGraw-Hill
ISBN: 9780072823738
Category : Business & Economics
Languages : en
Pages : 576

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Book Description

Service Management

Service Management PDF Author: James A. Fitzsimmons
Publisher: Irwin/McGraw-Hill
ISBN: 9780072823738
Category : Business & Economics
Languages : en
Pages : 576

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Book Description


The Complete Guide for CISA Examination Preparation

The Complete Guide for CISA Examination Preparation PDF Author: Richard E. Cascarino
Publisher: CRC Press
ISBN: 0429644094
Category : Computers
Languages : en
Pages : 156

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Book Description
The Complete Guide for CISA Examination Preparation delivers complete coverage of every topic on the latest release of the Certified Information Systems Auditor (CISA) exam. The author is an IT security and auditing expert and the book covers all five exam domains. This effective self-study system features chapter learning objectives, in-depth explanations of each topic, and accurate practice questions. Each chapter includes exam tips that highlight key exam information, hands-on exercises, a summary that serves as a quick review, and end-of-chapter questions that simulate those on the actual exam. Designed to help candidates pass the CISA exam easily, it also serves as an ideal on-the-job reference. Richard E. Cascarino, MBA, CIA, CISM, CFE, CRMA, is well known in international auditing. Richard is a principal of Richard Cascarino & Associates. He has over 31 years’ experience in audit training and consulting. He is a regular speaker at national and international conferences and has presented courses throughout Africa, Europe, the Middle East and the USA. Richard is a Past President of the Institute of Internal Auditors in South Africa, was the founding Regional Director of the Southern African Region of the IIA-Inc. and is a member of ISACA, and the Association of Certified Fraud Examiners, where he is a member of the Board of Regents for Higher Education. Richard was Chairman of the Audit Committee of Gauteng cluster 2 (Premier's office, Shared Services and Health) in Johannesburg and is currently the Chairman of the Audit and Risk Committee of the Department of Public Enterprises in South Africa. Richard is also a visiting Lecturer at the University of the Witwatersrand, author of the book Internal Auditing: An Integrated Approach, now in its third edition. This book is extensively used as a university textbook worldwide. In addition, he is the author of the Auditor's Guide to IT Auditing, Second Edition and the book Corporate Fraud and Internal Control: A Framework for Prevention. He is also a contributor to all four editions of QFINANCE, the Ultimate Resource.

Operating System Concepts, 10e Abridged Print Companion

Operating System Concepts, 10e Abridged Print Companion PDF Author: Abraham Silberschatz
Publisher: John Wiley & Sons
ISBN: 1119439256
Category : Computers
Languages : en
Pages : 184

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Book Description
The tenth edition of Operating System Concepts has been revised to keep it fresh and up-to-date with contemporary examples of how operating systems function, as well as enhanced interactive elements to improve learning and the student’s experience with the material. It combines instruction on concepts with real-world applications so that students can understand the practical usage of the content. End-of-chapter problems, exercises, review questions, and programming exercises help to further reinforce important concepts. New interactive self-assessment problems are provided throughout the text to help students monitor their level of understanding and progress. A Linux virtual machine (including C and Java source code and development tools) allows students to complete programming exercises that help them engage further with the material. The Print Companion includes all of the content found in a traditional text book, organized the way you would expect it, but without the problems.

What the Heck Is EOS?

What the Heck Is EOS? PDF Author: Gino Wickman
Publisher: BenBella Books
ISBN: 1944648836
Category : Business & Economics
Languages : en
Pages : 122

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Book Description
Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast read, this book answers the questions many employees have about EOS and their company: • What is an operating system? • What is EOS and why is my company using it? • What are the EOS foundational tools and how do they impact me? • What's in it for me? Designed to engage employees in the EOS process and tools, What the Heck is EOS? uses simple, straightforward language and provides questions about each tool for managers and employees to discuss creating more ownership and buy-in at the staff level. After reading this book, employees will not only have a better understanding of EOS but they will be more engaged, taking an active role in helping achieve your company's vision.

Service Operations Management eBook_o4

Service Operations Management eBook_o4 PDF Author: Robert Johnston
Publisher: Pearson Higher Ed
ISBN: 0273740490
Category : Business & Economics
Languages : en
Pages : 489

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Book Description
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.

Guide to Operating Systems

Guide to Operating Systems PDF Author: Greg Tomsho
Publisher: Cengage Learning
ISBN: 9781305107649
Category : Computers
Languages : en
Pages : 688

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Book Description
Readers master the latest information for working on Windows, Mac OS, and UNIX/Linux platforms with GUIDE TO OPERATING SYSTEMS, 5E. Learners examine operating system theory, installation, upgrading, configuring operating system and hardware, file systems, virtualization, security, hardware options, storage, resource sharing, network connectivity, maintenance, and troubleshooting. Easily understood and highly practical, GUIDE TO OPERATING SYSTEMS, 5E is the resource today’s readers need to deepen their understanding of different operating systems. This edition helps readers understand the fundamental concepts of computer operating systems. The book specifically addresses Windows 10 and earlier Windows client OSs, Windows Server 2012 R2 and earlier Windows server OSs with a preview of Windows Server 2016, Fedora Linux, and Mac OS X El Capitan and earlier. In addition, general information introduces many other operating systems. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Fundamentals of Firefighter Skills with Navigate Premier Access

Fundamentals of Firefighter Skills with Navigate Premier Access PDF Author:
Publisher: Jones & Bartlett Learning
ISBN: 1284298000
Category : Technology & Engineering
Languages : en
Pages : 1338

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Book Description
Fundamentals of Firefighter Skills, Fifth Edition with Navigate Premier Access is the complete teaching and learning solution for Firefighter I and Firefighter II courses.

Fundamentals of Firefighter Skills and Hazardous Materials Response Includes Navigate Premier Access

Fundamentals of Firefighter Skills and Hazardous Materials Response Includes Navigate Premier Access PDF Author: National Fire Protection Association
Publisher: Jones & Bartlett Learning
ISBN: 1284283054
Category : Technology & Engineering
Languages : en
Pages : 1581

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Book Description
Fundamentals of Firefighter Skills with Hazardous Materials Response, Fifth Edition with Navigate Premier Access is the complete teaching and learning solution for Firefighter I and Firefighter II with Hazardous Materials Response courses.

Fundamentals of Firefighter Skills and Hazardous Materials Response Includes Navigate Premier Access

Fundamentals of Firefighter Skills and Hazardous Materials Response Includes Navigate Premier Access PDF Author: IAFC
Publisher: Jones & Bartlett Learning
ISBN: 1284304566
Category : Technology & Engineering
Languages : en
Pages : 1581

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Book Description
Fundamentals of Firefighter Skills with Hazardous Materials Response, Fifth Edition with Navigate Premier Access is the complete teaching and learning solution for Firefighter I and Firefighter II with Hazardous Materials Response courses.

Definitive Guide to Arm Cortex-M23 and Cortex-M33 Processors

Definitive Guide to Arm Cortex-M23 and Cortex-M33 Processors PDF Author: Joseph Yiu
Publisher: Newnes
ISBN: 0128207361
Category : Computers
Languages : en
Pages : 930

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Book Description
The Definitive Guide to Arm® Cortex®-M23 and Cortex-M33 Processors focuses on the Armv8-M architecture and the features that are available in the Cortex-M23 and Cortex- M33 processors. This book covers a range of topics, including the instruction set, the programmer's model, interrupt handling, OS support, and debug features. It demonstrates how to create software for the Cortex-M23 and Cortex-M33 processors by way of a range of examples, which will enable embedded software developers to understand the Armv8-M architecture. This book also covers the TrustZone® technology in detail, including how it benefits security in IoT applications, its operations, how the technology affects the processor's hardware (e.g., memory architecture, interrupt handling, etc.), and various other considerations in creating secure software. - Presents the first book on Armv8-M Architecture and its features as implemented in the Cortex-M23 and Cortex-M33 processors - Covers TrustZone technology in detail - Includes examples showing how to create software for Cortex-M23/M33 processors