Oops, I Became a Manager

Oops, I Became a Manager PDF Author: Amy Newfield
Publisher:
ISBN:
Category :
Languages : en
Pages : 307

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Book Description
Imagine a hospital where your team wants to come to work. They laugh and love their job. Sounds like a fairy tale, right? Well, it doesn't have to be. Complete with step-by-step instructions of how to reshape your team and change your culture, "Oops, I Became a Manager," is a must-read if you want to develop happy, cohesive teams. Oops, I Became a Manager is focused on best practices for coaching veterinary teams to be successful. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital. Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author. After Amy "oops, became a manager," she recognized a gap in the veterinary industry. No matter how many conferences, workshops, books, or podcasts Amy reviewed she struggled to find references that were specific to leading veterinary teams. Drawing on over 20 years of experience in the veterinary profession and a master's degree in leadership, Amy wrote Oops, I Became a Manager to fill that gap. Oops, I Became a Manager focuses on helping veterinary hospital managers, supervisors, and leaders coach their teams more effectively. If you are new to a leadership role or have been in one for some time, this book will help you to: Determine how to structure your hospital Find the right people for manager/supervisor roles Create a healthy workplace environment Develop a solid new employee orientation program Reduce gossip and create positivity Reshape the "it's just a job" mindset to "this is my career and team" Learn to delegate and set boundaries If you're a new front office supervisor, veterinary technician or nurse manager, medical director, or practice manager you discover how to turn that toxic team into a unicorn team.

101 Veterinary Practice Management Questions Answered

101 Veterinary Practice Management Questions Answered PDF Author: Amanda L. Donnelly
Publisher: American Animal Hosp Assoc
ISBN: 1583261230
Category : Medical
Languages : en
Pages : 210

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Book Description


Ask a Manager

Ask a Manager PDF Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 304

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Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Blackwell's Five-Minute Veterinary Practice Management Consult

Blackwell's Five-Minute Veterinary Practice Management Consult PDF Author: Lowell Ackerman
Publisher: John Wiley & Sons
ISBN: 1118662350
Category : Medical
Languages : en
Pages : 2233

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Book Description
Blackwell’s Five-Minute Veterinary Practice Management Consult, Second Edition has been extensively updated and expanded, with 55 new topics covering subjects such as online technologies, hospice care, mobile practices, compassion fatigue, practice profitability, and more. Carefully formatted using the popular Five-Minute Veterinary Consult style, the book offers fast access to authoritative information on all aspects of practice management. This Second Edition is an essential tool for running a practice, increasing revenue, and managing staff in today’s veterinary practice. Addressing topics ranging from client communication and management to legal issues, financial management, and human resources, the book is an invaluable resource for business management advice applicable to veterinary practice. Sample forms and further resources are now available on a companion website. Veterinarians and practice managers alike will find this book a comprehensive yet user-friendly guide for success in today’s challenging business environment.

Oops, My Team is Toxic

Oops, My Team is Toxic PDF Author: Amy Newfield
Publisher:
ISBN:
Category : Veterinary hospitals
Languages : en
Pages : 0

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Book Description
"Are you struggling with a negative team? Overwhelmed with where to start making changes? Never fear! This book is packed full of step-by-step instructions to reshape your team and change your culture. “Oops, My Team is Toxic,” is a must-read if you want to turn that toxic team to a happier, healthier one! This veterinary hospital management book focuses on best practices for coaching teams, reshaping culture and reducing toxicity. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital. The information, techniques on reshaping cultures, and methods on creating happier teams can be applied to any industry. Oops, My Team is Toxic focuses on helping managers, supervisors, and leaders coach their teams more effectively. If you are new to a leadership role or have been in one for some time, this book will help you: Identify toxic team members Create trust between you and your team Develop your communication skills Real steps to change the culture Create comprehensive development plans Cultivate a healthy workplace environment Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author of the best-selling and gold medal winning book, ” Oops, I Became a Manager .” Amy has dedicated her career to pushing workplaces to create healthier, happier environments."Amazon.com.

Still Kicking

Still Kicking PDF Author: Katie Hnida
Publisher: Simon and Schuster
ISBN: 9781416547846
Category : Biography & Autobiography
Languages : en
Pages : 288

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Book Description
It took just 1.28 seconds to make history. On August 30, 2003, Katie Hnida became the first woman ever to play and score in NCAA Division I football. The struggle to get to that groundbreaking moment took eight long years, a journey filled with dogged commitment, horrifying setbacks, and finally, remarkable triumph. Fate came knocking for the 14-year-old Hnida in the unlikely form of a torn thigh muscle -- an injury that would drive her off the soccer field in search of another outlet for her athletic talent. She found football and with it gender-defying success. The same day Hnida's high school classmates voted her homecoming queen, she donned her helmet and pads and kicked six extra points in the homecoming game. When she is recruited to play for the University of Colorado Buffaloes, her great dream is realized, and she seems set for glory on a much larger stage. But upon arriving in Boulder, she begins a tour of hell inside the University of Colorado's football program, a hell that culminates in Hnida being raped by a teammate. It is here that the story truly begins. Katie is physically and emotionally devastated. She leaves the university and begins climbing her way back to who she was and what she wanted. She learns to speak about what happened to her and to push through harrowing flashbacks of violence. The very thing that drew her into the darkest days of her life will ultimately save her: football. She sends 80 kicking tapes to 80 Division I schools and is invited to visit several top football programs. But it is the blue-collar, no-nonsense team that wins her trust: the University of New Mexico Lobos. Under head coach Rocky Long, Hnida continues her long road to recovery through hard work and the will to never give up. She is not only accepted by her teammates, she also finds herself part of a team that's a family. In Albuquerque, Hnida is reunited with her dream. Under a true leader, she blossoms. Her teammates are teammates, supporting and encouraging her to reach her goal. And with just seven minutes and 20 seconds to go in a game against Southwest Texas, the history-making extra point kick is made in under two seconds, changing everyone's ideas about what is possible.

The Art of Veterinary Practice Management

The Art of Veterinary Practice Management PDF Author: Mark Opperman
Publisher:
ISBN: 9781607592822
Category : Veterinary medicine
Languages : en
Pages : 462

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Book Description


Curling, Etcetera

Curling, Etcetera PDF Author: Bob Weeks
Publisher: John Wiley and Sons
ISBN: 0470738898
Category : Sports & Recreation
Languages : en
Pages : 268

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Book Description
A lighthearted, fact-filled guide to the roaring game: curling Immensely popular in Canada, curling has captured the hearts of millions of diehard enthusiasts around the world. Full of quirky characters, fascinating facts, intriguing history, and amazing trivia, this unique guide gives curlers (and lovers of the game) a colorful and often amusing look at this singular sport. With odd, funny factoids on every page, the book sheds light on the long-forgotten Downer Disc, a round curling broom, and how Charlie Kerr, a Brier curler of the '40s, was thwarted by the ash from his own cigar. This one-of-a-kind volume is the ultimate bonspiel prize for curling fans everywhere.Bob Weeks (Toronto, ON) is the editor of the Ontario Curling Report and the author of three books.

Starting a Million Dollar Vet Practice in 12 Easy Steps

Starting a Million Dollar Vet Practice in 12 Easy Steps PDF Author: Sara M Caldwell DVM
Publisher:
ISBN: 9781676340300
Category :
Languages : en
Pages : 120

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Book Description
When I first opened my own practice, I searched for resources to help me and there were none! Here is a simple guideline for veterinarians thinking about opening their own practice. You can do it in your spare time!

Creating Wellbeing and Building Resilience in the Veterinary Profession

Creating Wellbeing and Building Resilience in the Veterinary Profession PDF Author: Sonja A. Olson
Publisher: CRC Press
ISBN: 1000540162
Category : Medical
Languages : en
Pages : 192

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Book Description
A Call to Life aims to help veterinary caregivers increase self-efficacy, decrease unnecessary suffering, and increase sustainability in their mission to support animal health around the world. The veterinary profession is powered by dedicated, bright, and selfless individuals. Unfortunately, the long-standing and dysfunctional culture in classrooms and practices around the world expects veterinary caregivers to be ready to sacrifice everything – their time, their health, their personal lives – in the name of being deemed qualified and ‘worthy.’ Integrating real-life stories from a range of veterinary caregivers with evidence-based theory, practical activities, discussion and reflection points, and insights drawn from the author’s own experiences, the book empowers veterinarians by showing that they have the ability and the control to choose a healthier way forward for themselves and for their profession. It describes how to: Normalize the conversation around mental and emotional health challenges in caregiving environments Discuss and collaboratively create systemic solutions that promote healthier ‘ecosystems’ for vets to work within Develop the skills of reframing, mindfulness, and self-care strategy implementation supporting holistic veterinary well-being Collectively choose to shift the framework of professional conversations towards psychological safety, optimism, and purpose-driven experiences. Creating Wellbeing and Building Resilience in the Veterinary Profession: A Call to Life uniquely combines shared experiences (personal stories) with academic research into the contributing factors of compassion fatigue and how to counter these. Normalizing the conversation in the profession, it provides a wide array of possible solutions to build resilience and to shape a culture of collaboration and support where caregivers can flourish.