Outsourcing and Offshoring Business Services

Outsourcing and Offshoring Business Services PDF Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 3319526510
Category : Computers
Languages : en
Pages : 656

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Book Description
Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

Outsourcing and Offshoring Business Services

Outsourcing and Offshoring Business Services PDF Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 3319526510
Category : Computers
Languages : en
Pages : 656

Get Book Here

Book Description
Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy PDF Author: Gupta, Amar
Publisher: IGI Global
ISBN: 1599049732
Category : Business & Economics
Languages : en
Pages : 440

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Book Description
"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Offshoring Strategies

Offshoring Strategies PDF Author: Ilan Oshri
Publisher: MIT Press
ISBN: 0262295008
Category : Business & Economics
Languages : en
Pages : 279

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Book Description
The evolution of a rapidly growing mode of offshoring, captive centers: basic models, strategies, and case studies of Fortune Global 250 firms. In today's globalized economy, firms often consider offshoring when confronted by rising costs and fierce competition. One mode of offshoring has continued to grow despite the current global economic turmoil: the captive center. Captive centers are offshore subsidiaries or branch offices that provide the parent company with services, usually in the form of back-office activities. In Offshoring Strategies, Ilan Oshri examines the evolution of the captive center. He identifies basic captive center models, examines the captive center strategies pursued by Fortune Global 250 firms, describes current captive center trends, and offers detailed individual case studies that illustrate each model. His analysis highlights the strategic paths available to firms that want to maximize the returns offered by captive centers. Oshri outlines six models for captive centers that range from the basic wholly owned branch office to hybrids and joint ventures and identifies evolutionary paths along which the basic model develops. He analyzes firms' strategies during initial set-up, then tracks the changes as strategies evolve to meet different business needs. The case studies, all based on the Fortune Global 250, include the development of a basic captive unit into a complex hybrid structure; the evolution a captive center into a shared service center offering services to other international firms; the divestment of a captive center to a private equity firm; and the migration of a captive center to a location where costs were lower.

Offshoring of Services

Offshoring of Services PDF Author: Sigurd R. Nilsen
Publisher: DIANE Publishing
ISBN: 9781422304945
Category : Business & Economics
Languages : en
Pages : 88

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Book Description
Much attention has focused on the offshoringÓ of services to lower-wage locations abroad. Offshoring generally refers to an org. purchase of goods or services from abroad that were previously produced domestically. Extensive public debate has arisen about both the potential benefits of services offshoring, such as lower consumer prices & higher U.S. productivity, as well as the potential costs, such as increased job displacement for selected U.S. workers. This report: provides an overview of experts' views on the potential impacts of services offshoring; describes the types of policies that have been proposed in response to offshoring; & highlights some key areas where add'l. research might help advance the debate about offshoring. Illus.

Offshoring of Services

Offshoring of Services PDF Author: United States. Government Accountability Office
Publisher: DIANE Publishing
ISBN: 1428933859
Category : Globalization
Languages : en
Pages : 87

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Book Description


Outsourcing and Offshoring in the 21st Century

Outsourcing and Offshoring in the 21st Century PDF Author: Harbhajan S. Kehal
Publisher: IGI Global
ISBN: 159140875X
Category : Business & Economics
Languages : en
Pages : 482

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Book Description
"This book discusses the economic impacts of outsourcing and off shoring to the developing countries and developed countries and the short term and long term implications"--Provided by publisher.

IT Application Service Offshoring

IT Application Service Offshoring PDF Author: Mario Lewis
Publisher: SAGE
ISBN: 9780761935254
Category : Business & Economics
Languages : en
Pages : 244

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Book Description
Offshoring has become a strategic necessity in the new global economy. This book is perhaps the first ever guide to all the practical issues involved in moving IT operations to another country. The author, with his plentiful experience in IT offshoring in India and abroad, offers critical insights and information that will help the reader understand: - The difference between offshoring and outsourcing - How to set up an offshore operation-from selecting the offshore venture model, location and infrastructure, to staffing and running the offshore organisation - How to evaluate offshore vendors - How to plan and execute an offshore delivery - How to design the offshore organisation - How to customise delivery management and control processes for offshore operations - How to mature a new offshore operation - How to read current business trends to prepare for the future of offshoring This book focuses on the methods that the industry uses as it works out of India, which is at the forefront of mature outsourcing and offshoring. However, the fundamental principles in offshoring are the same worldwide. This Insider`s Guide will be invaluable for anyone who needs to execute and manage an offshore project as also for business leaders and strategists. www.offshoringbook.com

Offshoring IT Services

Offshoring IT Services PDF Author: Mohan Babu K
Publisher: Offshoring It Services - Second Edition
ISBN: 9780615677118
Category :
Languages : en
Pages : 306

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Book Description
Management of Information Technology [IT] Projects executed from offshore destinations has brought a lot of attention on offshore outsourcing, offshoring. Offshore IT sourcing offers many advantages, but executing offshoring is complicated. Mohan Babu K, an Enterprise Architect with a global 2000 firm has worked extensively on offshored projects. He was formerly an executive with offshoring services firm Infosys Technologies. Mohan has drawn his professional observations and research in the second, extended edition of this book. Containing 300 pages, the revised edition of Offshoring IT Services is one of the most informative and detailed publications available on the subject. The book includes practical insight, strategic guidelines, interviews with experts, and case studies. The book examines some of the emerging trends and practices of managing offshored projects and explores practical ideas. It also bridges the gap between offshoring strategies and execution of globally distributed IT projects by introducing an Offshoring Management Framework [OMF], a vendor-neutral way of approaching offshoring strategies for execution and management. The Framework is intended to be adopted by IT executives and managers at 'both' ends of the offshoring spectrum - client and vendor service professionals. New sections in the revised second edition include chapters on managing offshored Pre-sales and Enterprise Architecture

The Handbook of Global Outsourcing and Offshoring

The Handbook of Global Outsourcing and Offshoring PDF Author: I. Oshri
Publisher: Springer
ISBN: 0230251072
Category : Business & Economics
Languages : en
Pages : 279

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Book Description
This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Offshoring and Working Conditions in Remote Work

Offshoring and Working Conditions in Remote Work PDF Author: Jon Carleton Messenger
Publisher:
ISBN: 9780230296312
Category : Electronic books
Languages : en
Pages : 282

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Book Description
An historical context of the development of global outsourcing with case study analysis in four countries where the industry is large or growing. It provides policy advice from employers to policy makers on how the growth of good quality jobs can be ensured as this industry grows and matures around the world.