Author: Dan Adams
Publisher: Aim Press
ISBN: 9780980112344
Category : Industrial marketing
Languages : en
Pages : 0

Get Book Here

Book Description

Author: Mike Mavrigian
Publisher: CarTech Inc
ISBN: 1613250479
Category : Technology & Engineering
Languages : en
Pages : 194

Get Book Here

Book Description
Engine production for the typical car manufactured today is a study in mass production. Benefits in the manufacturing process for the manufacturer often run counter to the interests of the end user. What speeds up production and saves manufacturing costs results in an engine that is made to fall within a wide set of standards and specifications, often not optimized to meet the original design. In short, cheap and fast engine production results in a sloppy final product. Of course, this is not what enthusiasts want out of their engines. To maximize the performance of any engine, it must be balanced and blueprinted to the exact tolerances that the factory should have adhered to in the first place. Four cylinder, V-8, American or import, the performance of all engines is greatly improved by balancing and blueprinting. Dedicated enthusiasts and professional racers balance and blueprint their engines because the engines will produce more horsepower and torque, more efficiently use fuel, run cooler and last longer. In this book, expert engine builder and veteran author Mike Mavrigian explains and illustrates the most discriminating engine building techniques and perform detailed procedures, so the engine is perfectly balanced, matched, and optimized. Balancing and blueprinting is a time consuming and exacting process, but the investment in time pays off with superior performance. Through the process, you carefully measure, adjust, machine and fit each part together with precision tolerances, optimizing the design and maximizing performance. The book covers the block, crankshaft, connecting rods, pistons, cylinder heads, intake manifolds, camshaft, measuring tools and final assembly techniques. For more than 50 years, balancing and blueprinting has been an accepted and common practice for maximi

Author: Ben Reason
Publisher: John Wiley & Sons
ISBN: 1118988922
Category : Business & Economics
Languages : en
Pages : 214

Get Book Here

Book Description
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.

Author: Nicholas Remis
Publisher:
ISBN: 9780998399102
Category :
Languages : en
Pages : 51

Get Book Here

Book Description
From essential elements to the finer points of evolution planning, this guide has everything you need to start creating and using your own service blueprints.

Author: Sara Roberts
Publisher: BenBella Books
ISBN: 1942952147
Category : Business & Economics
Languages : en
Pages : 336

Get Book Here

Book Description
Leaders have talked about the importance of corporate culture for decades, but the success of iconic companies like GE, Apple, and Google shows how culture is a strategic lever that can be utilized for driving growth, change, and innovation. In this new age of globalization, rapid technology shifts, and constant disruption, the 21st century marketplace is more volatile and uncertain than ever. To thrive, businesses need a new kind of emphasis around culture. Sara Roberts, former CEO and founder of Roberts Golden and a seasoned executive consultant to dozens of Fortune 500 companies and CEOs, sees how flourishing companies—from established market leaders to the surprising upstarts—share three distinct attributes: Nimble: They are much faster and more agile than ordinary organizations Focused: They use their sense of purpose as a lens to understand and meet the needs of customers and markets Feisty: They play big and act bold to capitalize on advantages and out-muscle the competition For successful companies in this new era, culture is not about playing defense but about going on offense. It's purposely designed, leveraged, and honed to deliver value and drive growth. In Nimble, Focused, Feisty, Roberts provides not only a look into what these organizations are doing differently but also a blueprint and framework so your company can create a cultural strategy to thrive in the new era.

Author: Timothy J. Kehoe
Publisher: Cambridge University Press
ISBN: 1139443720
Category : Business & Economics
Languages : en
Pages : 452

Get Book Here

Book Description
This 2005 volume brings together twelve papers by many of the most prominent applied general equilibrium modelers honoring Herbert Scarf, the father of equilibrium computation in economics. It deals with developments in applied general equilibrium, a field which has broadened greatly since the 1980s. The contributors discuss some traditional as well as some modern topics in the field, including non-convexities in economy-wide models, tax policy, developmental modeling and energy modeling. The book also covers a range of distinct approaches, conceptual issues and computational algorithms, such as calibration and areas of application such as macroeconomics of real business cycles and finance. An introductory chapter written by the editors maps out issues and scenarios for the future evolution of applied general equilibrium.

Author: Michael Hewing
Publisher: Springer Gabler
ISBN: 9783658037284
Category : Business & Economics
Languages : en
Pages : 229

Get Book Here

Book Description
Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the company’s processes. To ensure a long-lasting requirement of a firm’s service, one should consider the customer activities in order to offer an added value that effectively addresses his or her needs. Thus, the customers’ perspective and their process chains before, during and after the interaction need to be captured in Business Process Management. Michael Hewing takes a design-oriented research approach to show how the integration of well-grounded marketing methods enables the visualization and analysis of the customer’s point of view in Business Process Management. By enhancing this method, information on usage processes as well as on the value-in-use can be provided for a comprehensive and process-based customer management.

Author: Staffan Müller-Wille
Publisher: MIT Press
ISBN: 0262134764
Category : Heredity
Languages : en
Pages : 511

Get Book Here

Book Description
The cultural history of heredity: scholars from a range of disciplines discuss the evolution of the concept of heredity, from the Early Modern understanding of the act of "generation" to its later nineteenth-century definition as the transmission of characteristics across generations. Until the middle of the eighteenth century, the biological makeup of an organism was ascribed to an individual instance of "generation"--involving conception, pregnancy, embryonic development, parturition, lactation, and even astral influences and maternal mood--rather than the biological transmission of traits and characteristics. Discussions of heredity and inheritance took place largely in the legal and political sphere. In Heredity Produced, scholars from a broad range of disciplines explore the development of the concept of heredity from the early modern period to the era of Darwin and Mendel. The contributors examine the evolution of the concept in disparate cultural realms--including law, medicine, and natural history--and show that it did not coalesce into a more general understanding of heredity until the mid-nineteenth century. They consider inheritance and kinship in a legal context; the classification of certain diseases as hereditary; the study of botany; animal and plant breeding and hybridization for desirable characteristics; theories of generation and evolution; and anthropology and its study of physical differences among humans, particularly skin color. The editors argue that only when people, animals, and plants became more mobile--and were separated from their natural habitats through exploration, colonialism, and other causes--could scientists distinguish between inherited and environmentally induced traits and develop a coherent theory of heredity. Contributors David Sabean, Silvia De Renzi, Ulrike Vedder, Carlos López Beltrán, Phillip K. Wilson, Laure Cartron, Staffan Müller-Wille, Marc J. Ratcliff, Roger Wood, Mary Terrall, Peter McLaughlin, François Duchesneau, Ohad Parnes, Renato Mazzolini, Paul White, Nicolas Pethes, Stefan Willer, Helmuth Müller-Sievers

Author: Anthony Ulwick
Publisher: McGraw Hill Professional
ISBN: 0071501126
Category : Business & Economics
Languages : en
Pages : 242

Get Book Here

Book Description
A world-renowned innovation guru explains practices that result in breakthrough innovations "Ulwick's outcome-driven programs bring discipline and predictability to the often random process of innovation." -Clayton Christensen For years, companies have accepted the underlying principles that define the customer-driven paradigm--that is, using customer "requirements" to guide growth and innovation. But twenty years into this movement, breakthrough innovations are still rare, and most companies find that 50 to 90 percent of their innovation initiatives flop. The cost of these failures to U.S. companies alone is estimated to be well over $100 billion annually. In a book that challenges everything you have learned about being customer driven, internationally acclaimed innovation leader Anthony Ulwick reveals the secret weapon behind some of the most successful companies of recent years. Known as "outcome-driven" innovation, this revolutionary approach to new product and service creation transforms innovation from a nebulous art into a rigorous science from which randomness and uncertainty are eliminated. Based on more than 200 studies spanning more than seventy companies and twenty-five industries, Ulwick contends that, when it comes to innovation, the traditional methods companies use to communicate with customers are the root cause of chronic waste and missed opportunity. In What Customers Want, Ulwick demonstrates that all popular qualitative research methods yield well-intentioned but unfitting and dreadfully misleading information that serves to derail the innovation process. Rather than accepting customer inputs such as "needs," "benefits," "specifications," and "solutions," Ulwick argues that researchers should silence the literal "voice of the customer" and focus on the "metrics that customers use to measure success when executing the jobs, tasks or activities they are trying to get done." Using these customer desired outcomes as inputs into the innovation process eliminates much of the chaos and variability that typically derails innovation initiatives. With the same profound insight, simplicity, and uncommon sense that propelled The Innovator's Solution to worldwide acclaim, this paradigm-changing book details an eight-step approach that uses outcome-driven thinking to dramatically improve every aspect of the innovation process--from segmenting markets and identifying opportunities to creating, evaluating, and positioning breakthrough concepts. Using case studies from Microsoft, Johnson & Johnson, AIG, Pfizer, and other leading companies, What Customers Want shows companies how to: Obtain unique customer inputs that make predictable innovation possible Recognize opportunities for disruption, new market creation, and core market growth--well before competitors do Identify which ideas, technologies, and acquisitions have the greatest potential for creating customer value Systematically define breakthrough products and services concepts Innovation is fundamental to success and business growth. Offering a proven alternative to failed customer-driven thinking, this landmark book arms you with the tools to unleash innovation, lower costs, and reduce failure rates--and create the products and services customers really want.

Author: Nick Swager
Publisher: David and Charles
ISBN: 1787115704
Category :
Languages : en
Pages : 441

Get Book Here

Book Description
The process of building 4-stroke engines to a professional standard, from selecting materials and planning work, right through to methods of final assembly and testing, written for the DIY engine builder in an easy-to-understand style, and supported by approximately 200 photographs and original drawings. Containing five engine inspection and build sheets, and the contact details of approximately 45 specialist manufacturers and motorsport suppliers, the book explains build methods common to all 4-stroke engines, rather than specific makes or models. An essential purchase for all engine-building enthusiasts.