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Author: Shōji Shiba
Publisher: Productivity Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 624
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Book Description
The benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM, but how many have have been able to implement it successfully? What makes it so difficult for TQM to permeate a company? How can an approach to corporate management first develop in Japan take root and flourish in the very different corporate climate of the U.S.?
Author: Shōji Shiba
Publisher: Productivity Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 624
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Book Description
The benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM, but how many have have been able to implement it successfully? What makes it so difficult for TQM to permeate a company? How can an approach to corporate management first develop in Japan take root and flourish in the very different corporate climate of the U.S.?
Author: Alan Graham
Publisher: CRC Press
ISBN: 9781563272172
Category : Business & Economics
Languages : en
Pages : 788
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Book Description
In Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability, authors Shoji Shiba and David Walden significantly revise their classic text on leading management systems -- A New American TQM. This book is a comprehensive approach to business management that goes beyond business operations improvement. The authors demonstrate a program for establishing a sophisticated, state-of-the-art management system that creates unique organizational capabilities. Containing new methodologies and case studies, the book is one of the most extensive in the management field and provides a step-by-step program for implementing leading management techniques. To create a successful management system, the authors argue that companies must be organized around four major areas of practice called the "four revolutions." They are customer focus, continuous improvement, total participation, and societal networking. For each of the areas, the book presents proven methods that enable dynamic implementation strategies. Customer Focus Any effective management system begins with the customer. Companies must learn to integrate a customer's concerns into their own. The book presents how to embrace the "market-in" concept and integrate the other skills in the book into a management strategy that focuses on the customer. Continuous Improvement For a company to be successful in the 21st century, it must continually improve its processes to meet the ever-changing needs of the customer. This book introduces important tools for process discovery, management, and improvement. In the process, it moves beyond "reactive improvement" methods to "proactive improvement" efforts. Total Participation The key to creating a dynamic management system is employee participation. Employees are the ones who work on the issues of quality and customer satisfaction on a daily basis. This book presents skills such as hoshin management, team-building, creating structures for mobilization, and leading change and breakthrough. Societal Networking Besides a company's internal audience, another source of business improvement ideas is societal networking. This is the set of companies, customers, and suppliers associated with any organization, that can learn from the experiences of these groups. To develop these valuable resources into a comprehensive management strategy, the book covers "mutual learning" methods, as well as keys for integrating various management methodologies. This book includes: Hoshin management PDCA (plan, do, check, act) cycle 7-step method of reactive improvement Proactive improvement to develop new products Engaging people in a changing environment Focused strategies for phase-in Leading process improvement The practice of breakthrough Over thirty thorough case studies
Author: Shōji Shiba
Publisher: Productivity Press
ISBN:
Category : Business & Economics
Languages : en
Pages : 616
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Book Description
The benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM, but how many have have been able to implement it successfully? What makes it so difficult for TQM to permeate a company? How can an approach to corporate management first develop in Japan take root and flourish in the very different corporate climate of the U.S.?
Author: James O'Toole
Publisher: St. Martin's Press
ISBN: 1137115025
Category : Business & Economics
Languages : en
Pages : 276
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Book Description
Thirty years ago, the bestselling "letter to the government" Work in America published to national acclaim, including front-page coverage in The New York Times, Wall Street Journal, and Washington Post. It sounded an alarm about worker dissatisfaction and the effects on the nation as a whole. Now, based on thirty years of research, this new book sheds light on what has changed - and what hasn't. This groundbreaking work will illuminate the new critical issues - from worker demands to the new ethical rules to the revolution in culture at work.
Author: John S. Oakland
Publisher: Routledge
ISBN: 9780750689250
Category : Business & Economics
Languages : en
Pages : 480
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Book Description
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
Author: C. Carl Pegels
Publisher:
ISBN: 9780877092742
Category : Total quality management
Languages : en
Pages : 0
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Book Description
Focuses on process rather than product. Introduces accepted TQM concepts, techniques, and approaches. Shows how to use TQM tools including techniques for measuring vital but difficult to define variables such as productivity, flexibility, and quality itself.
Author: Shoji Shiba
Publisher:
ISBN: 9788190356435
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Today need for breakthrough often arises because of business globalization. This book describes principles, skills, and patterns for transformational leadership. The book also includes examples of companies that are struggling with and dealing with the effects of globalization. The book is for English-language readers not only in North America and western Europe but in all countries where there is rapid business change and development, as in Eastern Europe and Asia. We have included case studies from countries in Asia, Europe, and North America. Our target readers are people in companies that are trying to move into new business areas for whatever reason or that must compete on a large geographic scale -- nationally or internationally. Most specifically, we are writing for official leaders of companies as well as for change leaders within companies or other organizations who are trying for change and/or have the freedom to change. The methods we describe apply to all types of activities -- product or service, nonprofit or for-profit, charitable, religious, manufacturing, health care, and so forth.
Author: Eileen Appelbaum
Publisher: Cornell University Press
ISBN: 1501720643
Category : Business & Economics
Languages : en
Pages : 303
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Book Description
Despite formidable obstacles, a small but growing number of U.S. companies rccognize that today's domestic and international markets require them to transform their production process. On the basis of more than ten years of survey data and the evidence of case studies, Eileen Appelbaum and Rosemary Batt analyze the experiences of these companies. Their findings reveal two distinct and coherent models of the new American workplace. One is an American version of team production, which combines the principles of sociotechnical systems with those of quality engineering and which decentralizes the management of work flow and decision making. The other is an American version of lean production, which relies more heavily on managerial and technical expertise, and on centralized coordination and decision making. The authors explain the organizational models from which high-performance firms in the United States have borrowed and outline the policies required to promote more widespread workplace change. They contend that U.S. firms can, in fact, compete successfully, while providing their workers with increased job security, livable wages, and enhanced job satisfaction. Certain to appeal to both union and business leaders, this volume also offers crucial insights to policy makers and to scholars of the new American workplace.
Author: Christian N. Madu
Publisher: Springer Science & Business Media
ISBN: 1461552818
Category : Technology & Engineering
Languages : en
Pages : 830
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Book Description
Quality issues are occupying an increasingly prominent position in today's global business market, with firms seeking to compete on an international level on both price and quality. Consumers are demanding higher quality standards from manufacturers and service providers, while virtually all industrialized nations have instituted quality programs to help indigenous corporations. A proliferation in nation-wide and regional quality awards such as the Baldridge award and certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to implement programs of continuous improvement. To achieve competitiveness, quality practice is a necessity and this book offers an exposition of how quality can be attained. The Handbook of Total Quality Management: Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking Discusses the views of leading quality practitioners such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the book Considers important strategies for quality improvement, including initiation and performance evaluation through auditing, re-engineering, and process and design innovations. With contributions from 47 authors in 13 different countries, the Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with quality management and deployment, including consultants, practitioners and engineers in the professional sector, and students and lecturers of information systems, management and industrial engineering.
Author: Jeffrey Goldstein
Publisher: CRC Press
ISBN: 9781563270482
Category : Business & Economics
Languages : en
Pages : 218
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Book Description
dtPublisher's MessageddIn a time when managers are scrambling to find methods to maneuver through the madness of a completely unpredictable business environment, Jeffrey Goldstein's answers are surprising, challenging, and sometimes controversial. But when applied, they reveal the key to highly refined organization functioning. In The Unshackled Organization, consultant and management professor Jeffrey Goldstein examines new territory with his exploration into how change happens within an organization. Utilizing leading-edge scientific and social theories about change, including non-linear, far-from-equilibrium, chaos theory, and system dynamics, Goldstein shows that only through "self-organization" can natural, lasting change occur. The theory behind "self-organization" arises from the idea of allowing and even amplifying unpredictable fluctuation rather than abolishing or controlling it. In other words, don't fight it! Change imposed from above often is not accepted with open arms by employees. But out of the chaos of change that emerges from within the organization will come long-lasting, structural improvements instead of short-term, Band-Aid solutions. This is a dramatic new way of looking at change, one that means rethinking how change happens within an organization and how you can encourage the process. This book is a pragmatic guide for managers, executives, consultants, and other change agents. More than an academic discourse on a new theory of change, it is filled with real-world examples about diverse types of change in a variety of business and service organizations. This is information you can start using today to support true change within your organization. Contents Publisher's Message Preface Chapter One: New Wine Skins Chapter Two: Growth in Nonlinear Systems Chapter Three: The Dynamics of Self-Organization Chapter Four: From Resistance to Attraction Chapter Five: The Equilibrium Effect of Self-Fulfilling Prophecies Chater Six: Generating Far-From-Equilibrium Conditions Chapter Seven: Working With Boundaries Chapter Eight: Differences That Make A Difference Chapter Nine: The Cauldron of Change Chapter Ten: The Magic Theatre Epilogue Notes About the Author Index
