Social Network Analysis in Telecommunications PDF Download
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Author: Carlos Andre Reis Pinheiro
Publisher: John Wiley & Sons
ISBN: 1118010957
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience within the telecommunications industry. Reveals how telecommunications companies can effectively enhance their relationships with customers Provides the groundwork for defining social network analysis Defines the tools that can be used to address social network problems A must-read for any professionals eager to distinguish their products in the marketplace, this book shows you how to get it done right, with social network analysis.
Author: Carlos Andre Reis Pinheiro
Publisher: John Wiley & Sons
ISBN: 1118010957
Category : Business & Economics
Languages : en
Pages : 256
Get Book Here
Book Description
A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience within the telecommunications industry. Reveals how telecommunications companies can effectively enhance their relationships with customers Provides the groundwork for defining social network analysis Defines the tools that can be used to address social network problems A must-read for any professionals eager to distinguish their products in the marketplace, this book shows you how to get it done right, with social network analysis.
Author: Dacher Keltner
Publisher: Penguin
ISBN: 0698195590
Category : Psychology
Languages : en
Pages : 210
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Book Description
A revolutionary and timely reconsideration of everything we know about power. Celebrated UC Berkeley psychologist Dr. Dacher Keltner argues that compassion and selflessness enable us to have the most influence over others and the result is power as a force for good in the world. Power is ubiquitous—but totally misunderstood. Turning conventional wisdom on its head, Dr. Dacher Keltner presents the very idea of power in a whole new light, demonstrating not just how it is a force for good in the world, but how—via compassion and selflessness—it is attainable for each and every one of us. It is taken for granted that power corrupts. This is reinforced culturally by everything from Machiavelli to contemporary politics. But how do we get power? And how does it change our behavior? So often, in spite of our best intentions, we lose our hard-won power. Enduring power comes from empathy and giving. Above all, power is given to us by other people. This is what we all too often forget, and it is the crux of the power paradox: by misunderstanding the behaviors that helped us to gain power in the first place we set ourselves up to fall from power. We abuse and lose our power, at work, in our family life, with our friends, because we've never understood it correctly—until now. Power isn't the capacity to act in cruel and uncaring ways; it is the ability to do good for others, expressed in daily life, and in and of itself a good thing. Dr. Keltner lays out exactly—in twenty original "Power Principles"—how to retain power; why power can be a demonstrably good thing; when we are likely to abuse power; and the terrible consequences of letting those around us languish in powerlessness.
Author: Eva Schiffer and Douglas Waale
Publisher: Legare Street Press
ISBN: 9781020452789
Category :
Languages : en
Pages : 0
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Book Description
Networks are everywhere, and understanding how power and influence flow through them is vital for success in today's interconnected world. In this groundbreaking book, Schiffer and Waale introduce readers to the Net-Map tool and provide a step-by-step guide for using it to map out networks and identify key players. Packed with real-world examples and actionable insights, this book is a must-read for researchers, strategists, and anyone looking to gain a competitive edge. This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work is in the "public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
Author: Michael D. Barr
Publisher: Bloomsbury Publishing
ISBN: 0857735764
Category : Political Science
Languages : en
Pages : 215
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Book Description
Michael Barr explores the complex and covert networks of power at work in one of the world's most prosperous countries - the city-state of Singapore. He argues that the contemporary networks of power are a deliberate project initiated and managed by Lee Kuan Yew - former prime minister and Singapore's 'founding father' - designed to empower himself and his family. Barr identifies the crucial institutions of power - including the country's sovereign wealth funds, and the government-linked companies - together with five critical features that form the key to understanding the nature of the networks. He provides an assessment of possible shifts of power within the elite in the wake of Lee Kuan Yew's son, Lee Hsien Loong, assuming power, and considers the possibility of a more fundamental democratic shift in Singapore's political system.
Author: Thomas Parke Hughes
Publisher: JHU Press
ISBN: 9780801846144
Category : Science
Languages : en
Pages : 492
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Book Description
Awarded the Dexter Prize by the Society for the History of Technology, this book offers a comparative history of the evolution of modern electric power systems. It described large-scale technological change and demonstrates that technology cannot be understood unless placed in a cultural context.
Author: John P. Kotter
Publisher: Simon and Schuster
ISBN: 0029183308
Category : Executive ability
Languages : en
Pages : 248
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Book Description
In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it.Most of us work in socially intricate organizations where we need the help not only of subordinates but of colleagues, superiors, and outsiders to accomplish our goals. This often leaves us in a "power gap" because we must depend on people over whom we have little or no explicit control.This is a book about how to bridge that gap: how to exercise the power and influence you need to get things done through others when your responsibilities exceed your formal authority.Full of original ideas and expert insights about how organizations—and the people in them—function,Power and Influencegoes further, demonstrating that lower-level personnel also need strong leadership skills and interpersonal know-how to perform well.Kotter shows how you can develop sufficient resources of "unofficial" power and influence to achieve goals, steer clear of conflicts, foster creative team behavior, and gain the cooperation and support you need from subordinates, coworkers, superiors—even people outside your department or organization.He also shows how you can avoid the twin traps of naivete and cynicism when dealing with power relationships, and how to use your power without abusing it.Power and Influenceis essential for top managers who need to overcome the infighting, foot-dragging, and politicking that can destroy both morale and profits; for middle managers who don't want their careers sidetracked by unproductive power struggles; for professionals hindered by bureaucratic obstacles and deadline delays; and for staff workers who have to "manage the boss."This is not a book for those who want to "grab" power for their own ends. But if you'd like to create smooth, responsive working relationships and increase your personal effectiveness on the job, Kotter can show you how—and make the dynamics of power work for you instead of against you.
Author: Nicholas A. Christakis
Publisher: Little, Brown Spark
ISBN: 031607134X
Category : Psychology
Languages : en
Pages : 344
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Book Description
Celebrated scientists Nicholas Christakis and James Fowler explain the amazing power of social networks and our profound influence on one another's lives. Your colleague's husband's sister can make you fat, even if you don't know her. A happy neighbor has more impact on your happiness than a happy spouse. These startling revelations of how much we truly influence one another are revealed in the studies of Dr. Christakis and Fowler, which have repeatedly made front-page news nationwide. In Connected, the authors explain why emotions are contagious, how health behaviors spread, why the rich get richer, even how we find and choose our partners. Intriguing and entertaining, Connected overturns the notion of the individual and provides a revolutionary paradigm-that social networks influence our ideas, emotions, health, relationships, behavior, politics, and much more. It will change the way we think about every aspect of our lives.
Author: Robert Perrucci
Publisher: Transaction Publishers
ISBN: 9780202367477
Category : Social Science
Languages : en
Pages : 148
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Book Description
Large organizations, particularly corporations, possess considerable resources, and with that comes considerable power, often extending beyond a single community or nation-state. Networks among large corporations enhance that power to the point that they exert a major impact on national and multinational economies and policies, influencing decision-making to achieve their own goals. Networks of Power applies interorganizational analysis to the study of power in three main areas: national policy domains, community influence structures, and national corporate structures. The main body of the text is comprised of original research by the leading authorities in the field and covers such areas as national policy decisions in health and energy, corporate structure, innovative theoretical and methodological approaches, and a critical review of network analysis of interorganizational relations and power. Also presented is an agenda for future research.
Author: Douglas Waale
Publisher: Intl Food Policy Res Inst
ISBN:
Category : Social Science
Languages : en
Pages : 28
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Book Description
Author: The International Institute for Strategic Studies (IISS)
Publisher: Routledge
ISBN: 1000163040
Category : Political Science
Languages : en
Pages : 192
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Book Description
Tehran’s ability to fight by, with and through third parties in foreign jurisdictions has become a valuable and effective sovereign capability that gives Iran strategic advantage in the region. Tehran has possessed a form of this capability since the Islamic Revolution in 1979, but its potency and significance have risen sharply in the past decade, to the point where it has brought Iran more regional influence and status than either its nuclear or ballistic-missile programmes. The IISS Strategic Dossier Iran’s Networks of Influence provides an understanding of how Iran builds, operates and uses this capability. Based on original field research, open-source information and interviews with a range of sources, the dossier conducts an audit of Iran’s activities in the principal regional theatres of Iraq, Lebanon, Syria and Yemen, and its reach into Bahrain, Saudi Arabia and Kuwait. It includes an examination of Tehran’s nurturing of groups such as the Houthis in Yemen, the Badr Organisation in Iraq, Hizbullah in Lebanon and Shia militias in Syria, and details related to recruitment, weapons supply, logistics and command-and-control systems. Iran’s Networks of Influence is intended through objective, fact-based analysis to inform both policymakers and practitioners, and to stimulate debate on the wider significance of Iran’s use of third-party partners and the strategic depth they afford Tehran. The dossier also examines the advantages that Iran possesses through its recent experience of conflict, and its ability to mobilise and deploy sympathetic Shia communities across theatres. In a time of rising tension in the region, the dossier looks at how Iran might further develop the use of its partnership capability and the risks and constraints it might face.
