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Author: Lok Nath
Publisher: OrangeBooks Publication
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 112
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Book Description
This book is research work carried out by the author while pursuing his Master’s Degree in Library and Information Science (MLISc). The sample libraries chosen have been closed to the author as he used to spend there hours during his study. Also both the libraries have been playing a crucial role in dissemination of knowledge to every section of the society since their establishment. While the Amir-Ud-Daula Public Library was established in the year 1882, Acharya Narendra Dev Pustakalya was established in the year 1959.
Author: Nick Moore
Publisher:
ISBN:
Category : Bibliothèques publiques
Languages : en
Pages : 108
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Book Description
Author: Leo Appleton
Publisher: Chandos Publishing
ISBN: 0081002556
Category : Language Arts & Disciplines
Languages : en
Pages : 166
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Book Description
Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book's main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. - Provides an overview of performance measurement tools for libraries - Discusses KPIs in a broad context - Offers an understanding of reporting, monitoring, and acting upon KPI data - Provides best practice examples of Key Performance Indicators (KPIs) in libraries - Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)
Author: Roswitha Poll
Publisher: Walter de Gruyter
ISBN: 3598440286
Category : Language Arts & Disciplines
Languages : en
Pages : 272
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Book Description
The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.
Author: Lok Nath
Publisher: OrangeBooks Publication
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 112
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Book Description
This book is research work carried out by the author while pursuing his Master’s Degree in Library and Information Science (MLISc). The sample libraries chosen have been closed to the author as he used to spend there hours during his study. Also both the libraries have been playing a crucial role in dissemination of knowledge to every section of the society since their establishment. While the Amir-Ud-Daula Public Library was established in the year 1882, Acharya Narendra Dev Pustakalya was established in the year 1959.
Author: Roswitha Poll
Publisher: München [Germany] : K.G. Saur
ISBN:
Category : Education
Languages : en
Pages : 180
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Book Description
The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
Author: Theodore H. Poister
Publisher: John Wiley & Sons
ISBN: 1118439058
Category : Education
Languages : en
Pages : 484
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Book Description
New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.
Author: Ute Klaassen
Publisher: Scarecrow Press
ISBN: 9780810835771
Category : Business & Economics
Languages : en
Pages : 236
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Book Description
Sponsored by the Bertelsmann Foundation, the International Network of Public Libraries series recognizes the challenges faced by today's librarians. Consisting of sixteen experts from ten countries, the network strives to create a forum in which information and expertise can be shared in order to increase the effectiveness and efficiency of libraries. Their approach is highly practice-oriented; case studies present especially successful solutions. This series is an innovative resource for public library professionals. Ute Klaassen of the Gütersloh City Library, Germany and Chris Wiersma of the Grönigen City Library, the Netherlands, apply the concept of Total Quality Management (TQM) to the field of library science. They propose models and strategies for meeting the needs and expectations of library customers in order to gain their acceptance and loyalty. Thierry Giappiconi of the City Library of Frèsnes, France, discusses the implementation of marketing tools and techniques to complement and augment existing library strategies, discussing factors such as product, price, distribution, and promotion. Giappiconi cites the importance of setting high standards of customer service through close examination of customer needs.
Author: Michael Heaney
Publisher: Walter de Gruyter
ISBN: 359822043X
Category : Estadística bibliotecaria
Languages : en
Pages : 303
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Book Description
The International Federation of Library Associations began a global statistics project in relation to worldwide libraries in 2006. The results are reported here from all over the world and there are several papers specifically on public libraries and university libraries.
Author: John Carlo Bertot
Publisher: Washington : National Commission on Libraries and Information Science
ISBN:
Category : Computers
Languages : en
Pages : 84
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Book Description
This 1996 National Commission on Libraries and Information Science (NCLIS) survey gathered data from a national sample of public libraries concerning the current level of public library involvement with the Internet. The purpose of this study was to: (1) provide policymakers, researchers, and library professionals with longitudinal data that measured changes in public library Internet involvement since the first survey in 1994; (2) identify costs for public library Internet services; and (3) identify issues and inform the policy debate concerning public library roles in the electronic networked environment. This final report is divided into three sections: Introduction; Study Results; and Progress and Issues. The introduction discusses the Telecommunications Act of 1996 and the Library Services and Construction Act/Library Services and Technology Act; intellectual property and the National Information Infrastructure; and an electronic federal depository library program. The second section discusses study methodology; public library demographics; accessing the Internet; the current state of public library Internet connectivity; Internet uses and public access services; and benefits to connecting to the Internet. The third section focuses on disparities; connectivity versus services; the goal of universal service; quality of network services; the life cycle of public library Internet development; and preparation for the next survey. Appendices include the survey instrument, survey alert, and cover letter, and information about the authors. (Contains 27 references, and 45 figures that present survey data.) (Author/AEF)
Author: Stephen A. Roberts
Publisher: Walter de Gruyter
ISBN: 3110963175
Category : Language Arts & Disciplines
Languages : en
Pages : 432
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Book Description
