MCDST: Microsoft Certified Desktop Support Technician Study Guide PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download MCDST: Microsoft Certified Desktop Support Technician Study Guide PDF full book. Access full book title MCDST: Microsoft Certified Desktop Support Technician Study Guide by Bill Ferguson. Download full books in PDF and EPUB format.
Author: Bill Ferguson
Publisher: John Wiley & Sons
ISBN: 0470043628
Category : Study Aids
Languages : en
Pages : 630
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Book Description
If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content-including the very latest updates to the exams as well as case studies-and provides complete instruction to meet the exacting requirements of each exam. Prepare for your certification and career with this two-in-one, value-packed guide. Inside you'll find: Practical information on how to analyze problems and provide support to end users Hundreds of challenging review questions Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards Authoritative coverage of all exam objectives, including: Exam 70-271 Installing a Windows Desktop Operating System Managing and Troubleshooting Access to Resources Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User Environments Troubleshooting Network Protocols and Services Exam 70-272 Configuring and Troubleshooting Applications Resolving Issues Related to Usability Resolving Issues Related to Application Customization Configuring and Troubleshooting Connectivity for Applications Configuring Application Security SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions plus bonus exams. ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm device. Also on the CD you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence. Visit www.sybex.com for all of your Microsoft certification needs Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Author: Bill Ferguson
Publisher: John Wiley & Sons
ISBN: 0470043628
Category : Study Aids
Languages : en
Pages : 630
Get Book Here
Book Description
If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content-including the very latest updates to the exams as well as case studies-and provides complete instruction to meet the exacting requirements of each exam. Prepare for your certification and career with this two-in-one, value-packed guide. Inside you'll find: Practical information on how to analyze problems and provide support to end users Hundreds of challenging review questions Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards Authoritative coverage of all exam objectives, including: Exam 70-271 Installing a Windows Desktop Operating System Managing and Troubleshooting Access to Resources Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User Environments Troubleshooting Network Protocols and Services Exam 70-272 Configuring and Troubleshooting Applications Resolving Issues Related to Usability Resolving Issues Related to Application Customization Configuring and Troubleshooting Connectivity for Applications Configuring Application Security SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions plus bonus exams. ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm device. Also on the CD you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence. Visit www.sybex.com for all of your Microsoft certification needs Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Author: Ron Carswell
Publisher:
ISBN: 9781423903215
Category : Computer technicians
Languages : en
Pages : 0
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Book Description
Students will master the objectives for the new Microsoft Desktop Support Technician exam #70-272 using an approach created specifically for them. Their learning will be enhanced with extensive end-of chapter exercises and hands-on projects with a free MeasureUp test preparation CD included with the text.
Author: Arthur James Wells
Publisher:
ISBN:
Category : Bibliography, National
Languages : en
Pages : 1664
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Book Description
Author: Fred Beisse
Publisher:
ISBN: 9780619216689
Category : End-user computing
Languages : en
Pages : 580
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Book Description
A standard for help desk professionals and those considering becoming support professionals, this text focuses on key information for user support professionals, including decision making, communicating successfully with a client, determining the client's specific needs, and writing for the end user. This text has been updated to reflect the latest in support industry trends, especially the use of Web and email-based support. For those considering entering the field, alternate career paths for user-support workers are described. This edition has retained and updated the CloseUp feature, which details real-life scenarios of working professionals and issues in the workplace. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in the technical-support field.
Author: Kenneth C. Laudon
Publisher: Prentice Hall
ISBN: 9780131499935
Category : Computers
Languages : en
Pages : 452
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Book Description
Author:
Publisher:
ISBN:
Category : American literature
Languages : en
Pages : 784
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Book Description
Author:
Publisher:
ISBN:
Category : Books
Languages : en
Pages : 1080
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Book Description
Every 3rd issue is a quarterly cumulation.
Author: B. S. Kesavan
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 1652
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Book Description
Author: B. S. Kesavan
Publisher:
ISBN:
Category : India
Languages : en
Pages : 834
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Book Description
Author: Diana Huggins
Publisher: Que
ISBN: 9780789731500
Category : Application software
Languages : en
Pages : 0
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Book Description
This new test prep guide provides essential information needed to pass the 70-272 exam, which includes configuring and troubleshooting applications (Internet Explorer, Outlook Express). This book can be used as a sole study guide for those experienced with Windows XP or it is the perfect supplement for more comprehensive training materials, instructor-led classes, and/or computer-based training.
