Author:
Publisher:
ISBN:
Category : Food industry and trade
Languages : en
Pages : 484
Book Description
Marketing Memos
Author:
Publisher:
ISBN:
Category : Food industry and trade
Languages : en
Pages : 484
Book Description
Publisher:
ISBN:
Category : Food industry and trade
Languages : en
Pages : 484
Book Description
Code of Federal Regulations
Author: United States. Department of Agriculture
Publisher:
ISBN:
Category : Agricultural laws and legislation
Languages : en
Pages : 584
Book Description
Special edition of the Federal register, containing a codification of documents of general applicability and future effect as of ... with ancillaries.
Publisher:
ISBN:
Category : Agricultural laws and legislation
Languages : en
Pages : 584
Book Description
Special edition of the Federal register, containing a codification of documents of general applicability and future effect as of ... with ancillaries.
The Code of Federal Regulations of the United States of America
Author:
Publisher:
ISBN:
Category : Administrative law
Languages : en
Pages : 1260
Book Description
The Code of Federal Regulations is the codification of the general and permanent rules published in the Federal Register by the executive departments and agencies of the Federal Government.
Publisher:
ISBN:
Category : Administrative law
Languages : en
Pages : 1260
Book Description
The Code of Federal Regulations is the codification of the general and permanent rules published in the Federal Register by the executive departments and agencies of the Federal Government.
Code of Federal Regulations
Author:
Publisher:
ISBN:
Category : Administrative law
Languages : en
Pages : 822
Book Description
Special edition of the Federal Register, containing a codification of documents of general applicability and future effect ... with ancillaries.
Publisher:
ISBN:
Category : Administrative law
Languages : en
Pages : 822
Book Description
Special edition of the Federal Register, containing a codification of documents of general applicability and future effect ... with ancillaries.
Marketing Information Guide
Author:
Publisher:
ISBN:
Category : Marketing
Languages : en
Pages : 746
Book Description
Publisher:
ISBN:
Category : Marketing
Languages : en
Pages : 746
Book Description
Memos from the Chairman
Author: Alan C. Greenberg
Publisher: Workman Publishing
ISBN: 9780761103462
Category : Business & Economics
Languages : en
Pages : 162
Book Description
The chairman of the board of Bear Stearns investment bank shares his innovative approach to business in a collection of witty, trenchant, and inspirational thoughts on success, bureaucracy, arrogance, telephone manners, and other topics.
Publisher: Workman Publishing
ISBN: 9780761103462
Category : Business & Economics
Languages : en
Pages : 162
Book Description
The chairman of the board of Bear Stearns investment bank shares his innovative approach to business in a collection of witty, trenchant, and inspirational thoughts on success, bureaucracy, arrogance, telephone manners, and other topics.
InfoWorld
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 92
Book Description
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Publisher:
ISBN:
Category :
Languages : en
Pages : 92
Book Description
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
Federal Register
Author:
Publisher:
ISBN:
Category : Delegated legislation
Languages : en
Pages : 764
Book Description
Publisher:
ISBN:
Category : Delegated legislation
Languages : en
Pages : 764
Book Description
Strategic Planning for Public Relations
Author: Ronald D. Smith
Publisher: Taylor & Francis
ISBN: 1351983385
Category : Business & Economics
Languages : en
Pages : 575
Book Description
Strategic Planning for Public Relations is in its fifth edition of offering an innovative and clear approach for students looking to learn how to develop public relations campaigns. It is a text intended for those serious about entering the rapidly changing professions of public relations and strategic communication. Ronald Smith shows how to implement pragmatic, research-driven strategic campaigns used in public relations practice, and draws from his years of experience as a professional in the industry and his years of teaching in the classroom. The approach used in this text is a threefold pattern: first, readers are exposed to new ideas, then see them in use, before finally being showed how to apply those ideas themselves. Complex problem-solving and decision-making processes in strategic communication and public relations are turned into a series of easy-to-follow steps, flexible enough to be applicable to myriad situations and organizations in the real world. This new fifth edition follows the same format as previous editions and includes numerous timely and real-world examples of cases and current events, along with classic cases that stand the test of time. It includes new research on opinions and practices within the discipline and covers several recent, award-winning public relations campaigns.
Publisher: Taylor & Francis
ISBN: 1351983385
Category : Business & Economics
Languages : en
Pages : 575
Book Description
Strategic Planning for Public Relations is in its fifth edition of offering an innovative and clear approach for students looking to learn how to develop public relations campaigns. It is a text intended for those serious about entering the rapidly changing professions of public relations and strategic communication. Ronald Smith shows how to implement pragmatic, research-driven strategic campaigns used in public relations practice, and draws from his years of experience as a professional in the industry and his years of teaching in the classroom. The approach used in this text is a threefold pattern: first, readers are exposed to new ideas, then see them in use, before finally being showed how to apply those ideas themselves. Complex problem-solving and decision-making processes in strategic communication and public relations are turned into a series of easy-to-follow steps, flexible enough to be applicable to myriad situations and organizations in the real world. This new fifth edition follows the same format as previous editions and includes numerous timely and real-world examples of cases and current events, along with classic cases that stand the test of time. It includes new research on opinions and practices within the discipline and covers several recent, award-winning public relations campaigns.
Resolving Patient Complaints
Author: Liz Osborne
Publisher: Jones & Bartlett Learning
ISBN: 9780763726225
Category : Business & Economics
Languages : en
Pages : 252
Book Description
Using a clear, straightforward approach, this book provides a patient-oriented approach to complaint handling that can be used by all staff in an office, clinic, or system. Readers will learn how to develop a system for documenting patient complaints and comments, As well as strategies for monitoring and analyzing the information documented by patient claims. Other tools include a mechanism for changing behaviors of health care providers and improving delivery systems, strategies for dealing with difficult and abusive patients, and sample scripted transcripts for dealing with the most common types of complaints heard by health care practitioners. With a solid service recovery system in place, health care organizations and practices can meet accreditation agency standards for grievance processes, and, As a result, greatly reduce risk management claims. Resolving Patient Complaints: A Step-by-Step Guide to Effective Service Recovery provides managers, physicians, and employees with the skills and tools necessary to implement a service recovery process to respond to and review patient complaints and concerns about quality of care. Author Liz Osborne draws on her 15 years of experience as manager of a patient relations department in a large HMO to give expert advice on addressing patient dissatisfaction appropriately and effectively.
Publisher: Jones & Bartlett Learning
ISBN: 9780763726225
Category : Business & Economics
Languages : en
Pages : 252
Book Description
Using a clear, straightforward approach, this book provides a patient-oriented approach to complaint handling that can be used by all staff in an office, clinic, or system. Readers will learn how to develop a system for documenting patient complaints and comments, As well as strategies for monitoring and analyzing the information documented by patient claims. Other tools include a mechanism for changing behaviors of health care providers and improving delivery systems, strategies for dealing with difficult and abusive patients, and sample scripted transcripts for dealing with the most common types of complaints heard by health care practitioners. With a solid service recovery system in place, health care organizations and practices can meet accreditation agency standards for grievance processes, and, As a result, greatly reduce risk management claims. Resolving Patient Complaints: A Step-by-Step Guide to Effective Service Recovery provides managers, physicians, and employees with the skills and tools necessary to implement a service recovery process to respond to and review patient complaints and concerns about quality of care. Author Liz Osborne draws on her 15 years of experience as manager of a patient relations department in a large HMO to give expert advice on addressing patient dissatisfaction appropriately and effectively.