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Author: Neil Russell-Jones
Publisher: Pocketbooks
ISBN: 190707869X
Category : Business & Economics
Languages : en
Pages : 114
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Book Description
The Managing Change Pocketbook is for all those people responsible for managing change or wishing to understand an imposed change. Now in its 4th edition this popular title in the Pocketbooks Series explains what change is and why it is necessary, why some change needs proactive management, the effects of change on people, how to gain commitment, how to manage change, the tools available, ways to communicate, and examples of success and failure.
Author: Neil Russell-Jones
Publisher: Pocketbooks
ISBN: 190707869X
Category : Business & Economics
Languages : en
Pages : 114
Get Book
Book Description
The Managing Change Pocketbook is for all those people responsible for managing change or wishing to understand an imposed change. Now in its 4th edition this popular title in the Pocketbooks Series explains what change is and why it is necessary, why some change needs proactive management, the effects of change on people, how to gain commitment, how to manage change, the tools available, ways to communicate, and examples of success and failure.
Author: Neil Russell-Jones
Publisher: Pocketbooks
ISBN: 9781903776117
Category : Organizational change
Languages : en
Pages : 106
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Book Description
For anyone responsible for managing change or handling imposed change. Explains what change is and why it is necessary, why some change needs proactive management, the effects of change on people, how to gain commitment, how to manage it. Includes examples of success and failure
Author: Neil Russell-Jones
Publisher: Management Pocketbooks
ISBN: 1908284196
Category : Business & Economics
Languages : en
Pages : 114
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Book Description
The Managing Change Pocketbook is for all those people responsible for managing change or wishing to understand an imposed change. Now in its 3rd edition this popular title in the Pocketbooks Series explains what change is and why it is necessary, why some change needs proactive management, the effects of change on people, how to gain commitment, how to manage change, the tools available, ways to communicate, and examples of success and failure.
Author: Neil Russell-Jones
Publisher: Management Pocketbooks
ISBN: 1906610975
Category : Business & Economics
Languages : en
Pages : 112
Get Book
Book Description
The Managing Change Pocketbook is for all those people responsible for managing change or wishing to understand an imposed change. Now in its 4th edition, this popular title in the Pocketbooks Series explains what change is and why it is necessary, why some change needs proactive management, the effects of change on people, how to gain commitment, how to manage change, the tools available, ways to communicate, and examples of success and failure.
Author: Nimalan Nadesalingam
Publisher:
ISBN: 9781906610753
Category : Organizational change
Languages : en
Pages : 112
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Book Description
The necessity to deal with change has never been greater. Organisational survival depends upon it. Yet, far more than half of all change projects fail, with expensive consequences. The Transformative Change Pocketbook equips managers and leaders with the essentials to deliver organisational change and transformation, either working independently or through aligning a team of individual experts to work productively together. The book is structured around a model, 'the 7 C's of Change', that examines in detail the steps to be taken in each of the key stages of a change journey. Clarifying and Coordinating the change programme come first, followed by building Capability, gaining Commitment and creating Change Champions. Communicating the change and Cementing it (making it stick) complete the journey.
Author:
Publisher:
ISBN: 9788173141638
Category :
Languages : en
Pages :
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Book Description
Author: Nimalan Nadesalingam
Publisher: Management Pocketbooks
ISBN: 1908284447
Category : Business & Economics
Languages : en
Pages : 116
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Book Description
The necessity to deal with change has never been greater. Organisational survival depends upon it. Yet, far more than half of all change projects fail, with expensive consequences. The Transformative Change Pocketbook equips managers and leaders with the essentials to deliver organisational change and transformation, either working independently or through aligning a team of individual experts to work productively together. The book is structured around a model, 'the 7 C's of Change', that examines in detail the steps to be taken in each of the key stages of a change journey. Clarifying and Co-ordinating the change programme come first, followed by building Capability, gaining Commitment and creating Change Champions. Communicating the change and Cementing it (making it stick) complete the journey. Teams working on a change project may find they have to address the stages in the order of their own priority and there are self-diagnostic tools to help in assessing this priority and evaluating progress against each of the '7 C's'.
Author:
Publisher: Harvard Business Review Press
ISBN:
Category : Organizational change
Languages : en
Pages : 120
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Book Description
In order to remain competitive in increasingly aggressive markets managers must adopt a positive attitude towards change. Successful managers know how to embrace change with an open mind and use it as a stimulus for new ideas, enthusiasm and progress.
Author: Andy Cross
Publisher: Pocketbooks
ISBN: 1907078681
Category : Business & Economics
Languages : en
Pages : 116
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Book Description
How to find, keep and get the best from the people who can make an enterprise thrive is the subject of the Talent Management Pocketbook, now in its 2nd edition. It features checklists and self-assessment tools to gauge current talent management strategy and pinpoint where improvements can be made. Included too are examples of outstanding talent management practices. How do you judge with confidence that someone will succeed in a bigger role? The book describes how the 'potential profiler' can help identify potential talent in the key performance areas. It is one of several helpful models described. Blending talent in order to build talented teams is another focus of this illustrated pocketbook. It deals with its subject in clear, concise terms with the emphasis on providing practical solutions. The Talent Management Pocketbook has been written for trainers, HR and recruitment professionals, and for line managers with responsibility for retaining and developing talented team members.
Author: Angelena Boden
Publisher: Management Pocketbooks
ISBN: 190707726X
Category : Business & Economics
Languages : en
Pages : 112
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Book Description
The Handling Complaints Pocketbook looks at why and how people complain, and the key types of complaint: aggressive, passive, constructive and professional. The author explains that all businesses should welcome complaints because they provide direct feedback and an immediate opportunity to improve the service to customers. The next sections cover a strategy for handling complaints, and the use of transactional analysis in understanding complaint behaviour. The final section looks at ways to turn complaints into compliments and create loyal customers. From the author of The Problem Behaviour Pocketbook.
