Managing Change for Better Public Service Delivery

Managing Change for Better Public Service Delivery PDF Author: M. Aslam Alam
Publisher: Routledge
ISBN: 9780367472429
Category :
Languages : en
Pages : 307

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Book Description
The book discusses key issues relating to the shifting paradigms of public administration and initiatives by public sector institutions for providing better public services to the citizens including social, economic, health, security & education. It focuses on the South Asia region and discusses how power generation and regional collaboration could be beneficial for the region.

Managing Change for Better Public Service Delivery

Managing Change for Better Public Service Delivery PDF Author: M. Aslam Alam
Publisher: Routledge
ISBN: 9780367472429
Category :
Languages : en
Pages : 307

Get Book Here

Book Description
The book discusses key issues relating to the shifting paradigms of public administration and initiatives by public sector institutions for providing better public services to the citizens including social, economic, health, security & education. It focuses on the South Asia region and discusses how power generation and regional collaboration could be beneficial for the region.

Managing Change and Innovation in Public Service Organizations

Managing Change and Innovation in Public Service Organizations PDF Author: Kerry Brown
Publisher: Routledge
ISBN: 113433267X
Category : Business & Economics
Languages : en
Pages : 274

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Book Description
The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

Improving Public Service Delivery

Improving Public Service Delivery PDF Author: Peter C. Humphreys
Publisher: Institute of Public Administration
ISBN: 9781902448008
Category : Administrative agencies
Languages : en
Pages : 108

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Book Description


Managing Change and Innovation in Public Service Organizations

Managing Change and Innovation in Public Service Organizations PDF Author: Stephen P. Osborne
Publisher: Psychology Press
ISBN: 0415328977
Category : Business & Economics
Languages : en
Pages : 274

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Book Description
This book, the first in the Routledge Masters in Public Management series, examines and explains change and innovation in the public sector to provide readers with the skills needed to manage the changes taking place.

Managing Change in the Public Services

Managing Change in the Public Services PDF Author: Mike Wallace
Publisher: John Wiley & Sons
ISBN: 1405172738
Category : Business & Economics
Languages : en
Pages : 248

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Book Description
This book explores the management of change to improve publicservice effectiveness. It breaks new ground in addressing whypublic service change is becoming increasingly complex to manage,how people cope with this new complexity, what implications arisefor improving policy and practice, and which avenues for furtherresearch and theory-building look particularly promising. The contributors are all leading researchers from the USA,Canada and the UK. Together they provide a synthesis ofstate-of-the-art thinking on the complex change process inAnglo-American contexts, policy-making for public service reformthat generates managerial complexity, and practice in serviceorganizations to improve provision. Special reference is made toeducation and health: the largest and most complex of the publicservices. The analysis has wider relevance for other publicservices and national contexts. Managing Change in the Public Services is essentialreading for all concerned with public service improvement - leadersand managers in service organizations, administrators, trainers,advisers and consultants who support the management of change,policy-makers and public servants, and advanced course students andacademics. The book also offers general insights for the theory andpractice of managing organizational and systemic change.

Managing Organizational Change in Public Services

Managing Organizational Change in Public Services PDF Author: Rune Todnem By
Publisher: Routledge
ISBN: 1134034547
Category : Business & Economics
Languages : en
Pages : 310

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Book Description
Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the organizational dimension of change management in public services. Combining aspects of change management theory with ‘real life’ practice in the form of organizational cases from different regions and sectors, this edited collection identifies and analyzes significant issues regarding the development, implementation and evaluation of public service change initiatives. Featuring contributions from leading authors in the field, this text provides an overview of organizational change management with a focus on leadership, management, and strategies for change. Looking at cases from Europe and North America, Managing Organizational Change in Public Services offers both a global, as well as a cross-sector analysis of this complex and challenging process. Different sectors that are examined include: Transport Health Education This book offers an excellent introduction to change management and how it works within the public service organizations internationally. It will be vital reading for all those engaged with the study or practice of this dynamic subject.

Public Management Reform

Public Management Reform PDF Author: Christopher Pollitt
Publisher: Oxford University Press, USA
ISBN: 9781280815027
Category : Business & Economics
Languages : en
Pages : 314

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Book Description
In this major new contribution to a rapidly expanding field, the authors offer an integrated analysis of the wave of management reforms which have swept through so many countries in the last twenty years. The reform trajectories of ten countries are compared, and key differences of approach discussed. Unlike some previous works, this volume affords balanced coverage to the 'New Public Management' (NPM) and the 'non-NPM' or 'reluctant NPM' countries, since it covers Australia, Canada, Finland, France, Germany, the Netherlands, New Zealand, Sweden, the UK and the USA. Unusually, it also includes a preliminary analysis of attempts to improve management within the European Commission.

Reforming the Public Sector

Reforming the Public Sector PDF Author: Giovanni Tria
Publisher: Rowman & Littlefield
ISBN: 0815722893
Category : Political Science
Languages : en
Pages : 321

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Book Description
Many countries are still struggling to adapt to the broad and unexpected effects of modernization initiatives. As changes take shape, governments are challenged to explore new reforms. The public sector is now characterized by profound transformation across the globe, with ramifications that are yet to be interpreted. To convert this transformation into an ongoing state of improvement, policymakers and civil service leaders must learn to implement and evaluate change. This book is an important contribution to that end. Reforming the Public Sector presents comparative perspectives of government reform and innovation, discussing three decades of reform in public sector strategic management across nations. The contributors examine specific reform-related issues including the uses and abuses of public sector transparency, the "Audit Explosion," and the relationship between public service motivation and job satisfaction in Europe. This volume will greatly aid practitioners and policymakers to better understand the principles underpinning ongoing reforms in the public sector. Giovanni Tria, Giovanni Valotti, and their cohorts offer a scientific understanding of the main issues at stake in this arduous process. They place the approach to public administration reform in a broad international context and identify a road map for public management. Contributors include: Michael Barzelay, Nicola Bellé, Andrea Bonomi Savignon, Geert Bouckaert, Luca Brusati, Paola Cantarelli, Denita Cepiku, Francesco Cerase, Luigi Corvo, Maria Cucciniello, Isabell Egger-Peitler, Paolo Fedele, Gerhard Hammerschmid, Mario Ianniello, Elaine Ciulla Kamarck, Irvine Lapsley, Peter Leisink, Mariannunziata Liguori, Renate Meyer, Greta Nasi, James L. Perry, Christopher Pollitt, Adrian Ritz, Raffaella Saporito, MariaFrancesca Sicilia, Ileana Steccolini, Bram Steijn, Wouter Vandenabeele, and Montgomery Van Wart.

Collaboration in Public Service Delivery

Collaboration in Public Service Delivery PDF Author: Anka Kekez
Publisher: Edward Elgar Publishing
ISBN: 1788978587
Category : Civil service
Languages : en
Pages : 360

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Book Description
The growing intensity and complexity of public service has spurred policy reform efforts across the globe, many featuring attempts to promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the major types of collaboration in public service delivery through a governance lens.

Current Good Practices and New Developments in Public Sector Service Management

Current Good Practices and New Developments in Public Sector Service Management PDF Author: Commonwealth Secretariat
Publisher: Commonwealth Secretariat
ISBN: 9780850927122
Category : Business & Economics
Languages : en
Pages : 378

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Book Description
This is an update to the 1996 portfolio and continues to provide a framework for building and sustaining effective public service organisations, based on current good practice and the wide experience of senior public sector managers throughout the Commonwealth. The second edition contains much of the original material, now up-dated together with several new sections. The Portfolio update is designed to be used as a companion resource to the Public Service Country Profiles which, together, can be used as a basis for benchmarking to compare activities and best practices across different national settings.